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HomeMy WebLinkAboutCity of Tamarac Resolution R-2005-2281 Temp. Reso. No. 10865 12/08/05 Page 1 CITY OF TAMARAC, FLORIDA RESOLUTION NO. R-2005-_�,,g A RESOLUTION OF THE CITY COMMISSION OF THE CITY OF TAMARAC, FLORIDA, AUTHORIZING THE IMPLEMENTATION OF THE CLASSIFICATION AND COMPENSATION STUDY PREPARED BY MGT OF AMERICA EFFECTIVE OCTOBER 1, 2005; PROVIDING FOR CONFLICTS; PROVIDING FOR SEVERABILITY; AND PROVIDING FOR AN EFFECTIVE DATE WHEREAS, in order to meet our strategic objective to attract and retain a highly talented and motivated workforce, the City initiated a Classification and Compensation Study in early 2005; and WHEREAS, the City contracted with MGT of America to evaluate, update and recommend a comprehensive classification and compensation system that supports the City's mission and strategic objectives, and is designed to support a more competitive, flexible, customer and results -oriented organization; and WHEREAS, after a comprehensive review and evaluation process, MGT submitted a draft report in October, 2005 with recommendations to adjust the classifications and compensation for bargaining and non -bargaining employees; and WHEREAS, City staff worked closely with MGT of America consultants to ensure that the issues identified by employees and managers were addressed in the study; and WHEREAS, MGT of America submitted a comprehensive Classification and Compensation Study that included the methodology and process used to conduct the study, a description of the City's current classification and Temp. Reso. No. 10865 12/08/05 Page 2 compensation environment, data and findings from the analysis of positions and salary surveys, and proposed solutions and recommendations; and WHEREAS, the Federation of Public Employees approved the collective bargaining agreement which included implementation of the Classification and Compensation Study effective October 1, 2005; and WHEREAS, it is the recommendation of the City Manager and the Director of Human Resources that the Classification and Compensation Study be implemented effective October 1, 2005 for bargaining and non -bargaining employees; and WHEREAS, funds were approved in the FY 2006 budget to cover the costs of implementing the Classification and Compensation Study. NOW, THEREFORE, BE IT RESOLVED BY THE CITY COMMISSION OF THE CITY OF TAMARAC, FLORIDA: SECTION 1: That the foregoing "WHEREAS" clauses are hereby ratified and confirmed as being true and correct and hereby made a specific part of this Resolution. SECTION 2: That the City Commission approves the implementation of Classification and Compensation Study attached as "Exhibit I". SECTION 3: That the City Commission approves the implementation of the proposed Classification and Pay Plans as detailed in "Exhibit I" for Bargaining, Non - Bargaining, Fire Management, and Executive classifications. SECTION 4: That all appropriate budget transfers required to fund the provision of this Resolution are hereby approved. SECTION 5: All resolutions or parts in conflict herewith are hereby repealed to the extent of such conflict. SECTION 6: If any clause, section, or other part of application of this Resolution is held by any court of competent jurisdiction to be unconstitutional or invalid, Temp. Reso. No. 10865 12/08/05 Page 3 I in part or application, it shall not affect Ile validity of the remaining portions or applications of this Resolution. SECTION 7: This Resolution shall become effective immediately upon its passage and adoption. PASSED, ADOPTED AND APPROVED this of December 2005. JOE SCHREIBER Mayor ATTEST: RECORD OF COMMISSION VOTE: .kh"�ZICL - -6-Z MARION r- N, CMC MAYOR SCHREIBER Aic CITY CLERK DIST 1: COMM. PORTNER DIST 2: WM TALABISCO DIST 3: COMM. SULTANOF I HEREBY CERTIFY that DIST 4: COMM. ROBERTS I have approved this RESOLUTION as to form. �j UEL S. G6REN 4SM I", CITY ATTORNEY I EXHIBIT I TR 10865 C of Tamarac d Classiffication an, Compensation Study F 7110 i,, n a I R,- " e, p o submitted by: 2123 Centre Pointe Blvd. Tallahassee, Florida 323o8 (850) 386-3:191 www.mgtofamerica.com December 2005 IL-0 INTRODUCTION The City of Tamarac contracted with MGT of America, Inc., in May 2005 to conduct a compensation and classification study of city employees. This report presents the results of the study in six chapters: * 1.0—Introduction; * 2.0—Methodology; * 3.0—Current Environment; * 4-O—Qualitative Data; * 5.0— Salary Survey Results; and * 6.0— Proposed Solutions/Recommendations. The City of Tamarac (City) is a full service, progressive, award -winning municipality serving approximately 59,000 residents. The City operates under a Commission/Manager plan and the City Manager is responsible for the day-to-day operations of the City. The City currently has 12 departments performing a wide range of functions for City residents, The City's labor/management climate is one of cooperation and collaboration. In order for the City to reach to its maximum potential, each City employee should be diligent in supporting achievement of City objectives and contributing to a harmonious culture. Employees perform best when they believe they are treated fairly at their place of employment. Return on their labor investment is one of the primary measures employees use to determine fairness. More specifically, they want to know if they are receiving the compensation that they deserve for their jobs. Compensation offered to employees may come in various forms including the following: • Salary and monetary increases and incentives; • Time away from work (holidays, vacation, and sick time); • Protection programs (health benefits); Page 1-1 Introduction • Peer and City recognition and awards programs; • Employment security; and • Learning opportunities. A common goal for every organization is to provide employees with equitable compensation that will motivate them to perform the necessary work and attain the specified goals. Whether a private company, church or other non-profit organization, school, or government entity, organizations must maintain orderly business relationships to avoid a chaotic work environment. Equitable and effective compensation systems should be an integral part of these operations. From the smallest to the largest operational unit, hierarchies are developed to ensure accountability and leadership. Reporting procedures are established and areas of interest are classified. For example, those working to protect and defend people in the community are classified as defense or safety personnel, and those supporting the everyday operations through decision -making processes are classified as administrative. Proper job classification allows employees to identify their roles and distinguish their responsibilities from others. Classification is the systematic grouping of people, data, or things into classes or categories based on common characteristics, relations or affinities. Job classification involves the designation of job titles to types of work involving similar responsibilities and duties, In the same way that people who play various musical instruments such as a saxophone, guitar, or piano are considered part of the same broad classification known as musicians, similar jobs can be designated into one broad classification. For example, the Secretary classification is a broad class that may include Executive and Administrative Secretaries. The degree to which organizations define and use job classifications depends on their unique needs and desires. PUge 1-2 Introduction Employees must understand that their job classifications do not indicate their exact likeness to others in the same classification. Likewise, job classification assignments do not emphasize or de-emphasize the importance of individual employee's contributions to the entire organization. Classification simply provides a method of creating, a hierarchical system representing the organizational structure. Similarly, employees may be separated into classifications such as Accounting Clerk I and Accounting Clerk 11, but this does not mean that the Accounting Clerk I employee could not perform the same duties as the Accounting Clerk 11. It does mean that the Accounting Clerk 11 is charged with distinctly different requirements, responsibilities and duties for which the Accounting Clerk I is not responsible. To determine employee compensation levels, organizations develop classification systems that are directly linked to compensation; especially for salary administration. The City is responsible for establishing a compensation and classification system for employees that meets their needs and provides fairness to all. IVIGT's overriding goal in conducting the classification and compensation study for the City is to provide recommendations to align compensation and classification policy with the City's goals. This report presents the findings of a review of the City's current structures and recommendations for modifications in classification and compensation practices. MGT'S findings and recommendations are based on: • a comprehensive analysis of data provided by the City and its employees; • Internal equity considerations; and • a review of relevant market considerations. Page 1-3 Introduction 1.1 Ba�Lk=ound MGT recognizes the focus of this effort is to produce a compensation and classification plan that will allow the City of Tamarac to fairly compensate its employees for the work that they perform. This requires regular checks for internal and external pay equity. Therefore, the following objectives formed the foundation for the study: • To ensure the appropriate classification of jobs based on job task assignments and internal equity. • To ensure the appropriate levels and ranges of compensation for all job classes. This study included input from 311 employees. In addition, the study examined the City's four pay plans: Bargaining, Non -bargaining, Executive, and Fire Management. 1.2 Mgjor PrQigct Activities The classification and compensation study consisted of several major activities designed to provide valid, reliable information for classification and compensation analysis. Tamarac employees completed MGT's Job Content Questionnaires* to provide information on current job duties as well as certification, experience, and education requirements, Supervisors and directors were able to review and provide feedback relating to each incumbent's responses. This information was combined with focus group summaries and current job descriptions to support the evaluation of jobs. A data set was provided to MGT that contains employee data such as names, positions, and current salaries. This information served as a directory of current positions to be analyzed and was used as a basis to determine the costs of implementing a new pay plan. The methods used to gather and analyze new and existing data for the classification study are described in detail in Chapter 2.0 of this report. Although generally accepted procedures, methodologies, and formats were used to conduct the Page 1-4 -.7 7 Introduction study and prepare deliverable products, the content of all final products has been specifically tailored to the unique circumstances, requirements, business needs, and financial disposition of the City of Tamarac. Chapter 3.0 provides an analysis of the current systems, Chapter 4.0 includes a detailed summary of qualitative data findings, and Chapter 5.0 provides results of the salary survey. Chapter 6.0 outlines MGT's proposed solutions, including recommendations to restructure and improve the current classification and compensation plans. Appendix A contains the Job Content Questionnaire used to collect the job data used in the job analysis. A copy of the Management Issues Paper, used by managers to identify potential internal equity issues, is shown in Appendix B. Exhibit 1-1 lists the major project activities, including those that have been completed and those to be prepared/conducted soon, MGT would like to thank all of the City of Tamarac employees and the management team for their participation and assistance with making this study possible. Page 1-5 Introdue"on EXHIBIT i-i MUOR STUDY ACTIVITIES Conducted Orientation Meetings — MGT project team met with a committee to review the project plans, related materials, and time line. Conducted Focus Group Sessions — Project team members conducted focus group sessions for employees to explain the purpose and scope of the study and gather employee input. Developed and Distributed Job Content Questionnairee — MGT distributed the Job Content Questionnairee for employees to complete. MGT discussed how the questionnaires would be used to aid in the identification of essential job functions, ibilities, qualifications, education and experience, and other compensable responsl factors. Management Issue Paperso were also distributed, which provided management staff to the opportunity to express concerns for specific issues related to compensation and classifications. Collected and Reviewed Question na i res/0 man izati ona I Data — MGT collected and reviewed completed questionnaires and conducted job evaluations to determine internal equity issues. Analyzed Compensation Data — MGT gathered salary data through a salary survey to determine external equity issues. Developed Recommendations for Classification and Compensation Plans — MGT developed recommendations for the City. Draft Report — MGT provided a draft report for City review. Final Report — Once feedback has been provided on the Draft Report, MGT will prepare a Final Report. Conduct Final Presentation — MGT will conduct an on -site presentation of the Final Report at a designated location and time. NWPage 1-6 -; -A.C_ i _. 2.0 METHODOLOGY FOR THE COMPENSATION AND CLASSIFICATION STUDY Upon agreement to proceed with the compensation and classification study, MGT's team members met with City of Tamarac officials and other personnel to discuss the study's objectives and the current system's strengths and limitations. MGT's representatives requested documentation about current compensation and classification programs, met to discuss these systems, and developed an understanding of critical issues. This chapter provides an overview of the methodology used to provide an appropriate solution to the City's compensation and classification needs according to its unique structure and functions. 2A Review of CurrtnLfty and Classification Structures Tamarac's current pay and classification practices are a key part of the study's foundation. MGT's approach to making recommendations was centered on improving the systems already in place. The major contributing factors surrounding MGT's recommendations are as follows: • Job Content Questionnaire'o — employee descriptions and responses; • Total factor rating resulting from JCQ points; • Management Issue Paperso (M I Ps); • Current job descriptions; • Current Classification and Compensation System (internal Equity); and • Salary Survey Results (External Equity). A well -structured foundation has been built for Tamarac's current systems and MGT has made recommendations for strengthening it. Operating policies should be reviewed and revised according to any adopted changes in order to manage the system Page 2-1 Methodologyfor the Compensation and Classiftcation Study and maintain consistency. MGT has provided recommendations and addressed some related policies in Chapter 6.0 of this report. Some key issues should be considered in the overall evaluation of the four current pay plans, including: • turnover rate/the amount of time employees spend in their respective positions; • potential for mobility/promotion within the system; • typical hiring rates and rates required to retain qualified employees; and m policies/procedures for pay increases (e.g., seniority, performance, certification). 2.2 Job Evaluation The job evaluation system used was based on regression analysis to examine internal (organizational) and external (market) pay influences, Regression is a statistical technique that uses known information about the relationship between two factors (variables) and creates a "line of best fit" between these two variables. This line of regression is then used to make determinations about one variable depending on a given value of the related variable. In the realm of compensation and classification analysis, the variable to be approximated (the dependent variable) is the salary range associated with a given classification. The determining factor is total job worth (the independent variable), which in this case is measured by total JCQ points. Since employee perceptions of equity can impact their willingness to undertake additional training, internal pay equity can have important impact on organizational performance. Other areas that internal equity may affect include reducing turnover (thereby increasing experience and institutional knowledge), producing knowledgeable leaders through participation in career paths, and reducing pay equity complaints. 1 Milkovich, G., and Newman, J. (1999). "Compensation." Boston: McGraw-Hill, Page 2-2 Methodologyfor the Compensation and Classiflcation Study Employees and supervisors provided data regarding current job tasks, responsibilities, and judgment requirements, These data were combined with information from job descriptions and interviews to provide an assessment of the estimated compensable factors for each position. The regression analysis was helpful in identifying positions that are potentially underpaid or inappropriately classified. MGT reviewed these positions on a class -by -class basis for organizational equity. Specifically, MGT analyzed current pay, job requirements, reporting relationships, and feedback from incumbents, supervisors, and directors. MGT assigned values to the compensable factors included in the Job Content Questionnaires'5. This resulted in scores for each classification depending on the values chosen (and agreed on by supervisors). Classes that had more than one incumbent potentially had more than one option chosen for each factor. In these cases, averages were calculated to represent the entire class. In some instances, MGT recommended revision of classification titles to align positions performing similar functions and to create separation of classifications in which employees were performing functions different from one another. Using total values for each class, MGT team members were able to determine a hierarchy that provided a guide to placing the classifications within a proposed compensation system. Additionally, MGT reviewed all MIPs submitted by managers and supervisors and used this information to help make classification recommendations, After performing the internal equity analysis, current pay data were compared with market compensation to examine external equity. Making market adjustments to the compensation plan offers the City the opportunity to provide competitive salaries for attracting, selecting, and retaining qualified employees. Market data were incorporated into the overall job evaluation process to review the impact on current pay. Page 2-3 Methodologyfor the Compensation and Classifleation Study 2.3 Market Pay Hange Data To determine whether or not the City's classification systems (pay plans) were comparable to the market, MGT conducted two methods of information gLithering for analysis: a salary range survey of other cities and peer organizations and review of available salary range data that provided comparative market salary ranges for selected Tamarac benchmark positions. The salary range survey results were used as a reference to provide recommended adjustments and propose revised bargaining, non - bargaining, executive and fire management classification systems. Analysis of the current labor market is a key component in assessing an organization's competitive position against its peers/competitors. In order to assess Tamarac's market position, MGT worked with City leadership and established the list of benchmark positions and peer organizations to be included in a salary range survey. A benchmark position is a classification within an existing pay plan. In order to ensure a valid response rate, MGT was not able to survey for all City classifications. Rather, benchmark positions were selected to represent a variety of functions, job types, pay schedules, and pay ranges. By selecting a variety of benchmark positions, we are able to develop a realistic representation of current pay plans and evaluate how they compare to the market. The survey was used to gather relevant market data for comparison. 2-3.1 BaMaining Pgy Plan Survey Benchmarks Fifty benchmark classifications were selected from the bargaining pay plan for the survey. The survey collected salary range data for each benchmark classification, including a matching classification title and a salary range (minimum and maximum) for the matching classification. Responses were reviewed and combined with the available existing data, and a comparison to the current Tamarac classification data was Page 2-4 Methodologyfor the Compensation and Classiflcation Study conducted. Although internal relationships are primary considerations, market data provide additional insight into an equitable and competitive pay structure. Chapter 5.0 provides a summary of the salary range survey results. The classifications selected for the survey are listed below: BARGAINING BENCHMARK TITLES Accounting Clerk Parks Maintenance Supervisor Bus Driver Purchasing Clerk Chief Inspector Purchasing Coordinator Engineering Construction Inspector Recreation Programmer I Maintenance Worker 11 (Groundskeeper) Utilities Supervisor Meter Reading Maintenance Worker 11 (Streets) Utilities Supervisor Transmission ro—ffice Specialist Streets Crewleader Custodian Electrician Building Maintenance Permit Clerk I Electrician Wastewater Records Clerk Chemist -- Water System Customer Service Representative/Cashier Customer Service Supervisor Equipment Operator I Engineering Technician Customer Service Representative Senior Mechanic -- Fleet Services Utilities Service Worker I Senior Tradesperson -- Building Maintenance Water System Operator I Technical Support Representative 11 Building Maintenance Technician Wastewater Supervisor -- WW System Equipment Operator 11 Water Plant Operator A Occupational License Specialist Instrument & Control Technician Records Coordinator Facility Management Supervisor Code Officers Stormwater Supervisor Carpenter Landscape Supervisor Drafter 11 Fleet Service Supervisor uyer Streets Supervisor Fleet Mechanic 11 Water Plant Operator C Mechanic 11 Structural Inspector (Building) Page 2-5 Methodologyfor the Compensation and Classification Study 2.3.2 Non -Bargaining Pay Plan SuInLey Benchmarks Forty-three benchmark classifications were selected from the non -bargaining pay plan for the survey. The survey collected salary range data for each benchmark classification, including a matching classification title and a salary range (minimum and maximum) for the matching classification. Once the responses were received, the responses were analyzed and combined with the existing available data and compared to the current Tamarac compensation data. Although internal relationships are primary considerations, market data provide additional insight into an equitable and competitive pay structure. Chapter 5.0 provides a summary of the salary survey results. The classifications selected for the survey are listed as follows: NON -BARGAINING BENCHMARK TITLES Accounting and Revenue Specialist Economic Development Manager Administrative Coordinator Management Analyst Administrative Services Manager Office Supervisor Asst. Dir. of Public Works/Capital Projects Mgr Public Works Operations Manager Budget Administrator Senior Executive Assistant Code Enforcement Manager Social Services Supervisor Controller Training Specialist Administrative Coordinator Accountant II Human Resources Support Specialist 11 Recreation Superintendent Payroll Coordinator Special Projects Coordinator Accountant I Senior Planner Parks & Recreation Site Supervisor Engineer 11 Assistant City Clerk Water Plant Superintendent Assistant Planner Public Information Officer Parks Superintendent Planning & Zoning Manager Human Resources Analyst Purchasing & Contracts Manager Engineer I Risk & Safety Manager Management & Budget Analyst Systems Analyst GIS Manager Systems & Network Manager Network Analyst Assistant Director of Human Resources Senior Procurement Specialist Laboratory Manager Construction Superintendent ME Pagea-6 -jA_,'.=_ Methodologyfor the Compensation and Classification Study 2.3.3 Executive and Fire Manggement Survey Benchmarks All Executive positions and Fire Management positions were included in the salary range comparison. 2-3-4 SunLey Ta — ts Survey data was gathered from the following comparable municipalities: EXHIBIT 2-1 CITIES AND PEER ORGANIZATIONS FOR CITY OF TAMARAC SALARY SURVEY T A _ —Boynton Beach Coconut Creek —Coral Springs Davie Deerfield Beach —D Iray Beach Hallandale Beach Lauderhill Miramar North Lauderdale —Pornpano Beach Sunrise Page 2-7 3.0 CURRENT ENVIRONMENT This chapter contains a summary of the current compensation structure present within the City of Tamarac. The intent of the chapter is to present a baseline for further analysis and recommendations for change. 3-1 Current Compensation Structure The pay structure of the City of Tamarac consists of four pay structures that reflect the scope of work and levels of responsibility for City positions: (1) Bargaining positions, (2) Non -bargaining positions (3) Fire Department managerial positions, and (4) Senior City Executives. VL.1 Bargaining PMX Plan The City of Tamarac employs a classification and pay structure for bargaining positions that has 18 pay grades and ranges. Each pay grade has a pay range with a clearly defined minimum, midpoint, and maximum salary, with 46 percent range spreads. The pay plan, applicable to all bargaining employees except those covered by the firefighter collective bargaining agreement, is a compensation hierarchy comprised of separate pay grades. Every City position is assigned to a specific pay grade within the pay plan. Four of these grades are "broadband ranges" established to accommodate and implement special pay practices in effect within a few City departments. For example, there is a special pay grade or band dedicated to water plant operator positions, The positions assigned to this grade have special in -range progression procedures that are Page 3-1 Current Environment tied to achievement of incremental certification levels. As such, these four broadband ranges have wider range spreads than those of the other 14 pay grades. Exhibit 3-1 shows a midpoint progression for bargaining positions that begins at 6.25 percent between grades 6 and 7, and steadily diminishes to 3.45 percent between grades 19 and 20. The next two pay grade differentials jump to 6.66 percent and 6.24 percent. The midpoint progression concludes at 2.94 percent and 5.71 percent between the last two midpoints of the grade structure. EXHIBIT 3-1 CURRENT PAY PLAN FOR CITY OF TAMARAC BARGAINING SCHEDULE Pay Range Annual Minimurn Annual Midpoint An ual Maximum Midpoint Progression 6 $21,130 $26,017 $30,903 7 $22,451 $27,642 $32,832 6.25% 8 .$23,76.9. $29,268 $34,764 5,88% $25,091 $30,892 $36,693 5,55 % 9/11 $.25,091 $32,821 $40,551 10 $26,407 $32,514 $38,620 . . . . . . . . . . . . . . 5.25% WRO $26,407 $40,234 1 $54,060 FROMENNEX 11 $27,728 $34,140 1 $40,551 5.00% 12 $29,050 1 $35,764 $4 2 4 80 4 7 6% 12/14* $29,050 $37,694 $46,339 13 $30,365 $37,388 $44,411 4.54% 14 $31,687 $39,013 $46,339 4,35% 15 $33,005 $40,638 1 $48,271 4.17% 16 $34,324 $42,262 $50,200 3.99% 17 $35,643 $43,887 $52,130 3.84% 18 $36,964 $45,512 $54',060 3.70% .19 $38, 282 1 $47,136 $55,988 3 .57% 20 $39,604 $48,761 $57,919 3.45% 22 $42,242 $52,011 $61,779 6.66% 2.0/22*. $39,.604 $50,691 $61,779 24 $44,879 $55,267 $65,636 6.24% 215. .$46,200 $56,884 $67,568 2.94% 27 $48,838 $60,131 $71,425 5.71% Page 3-2 Current Environment 3.1.2 Non-barZaining Pay Plan The City's non -bargaining pay structure effectively has 23 pay grades and ranges —grades 11 through 33—with grades 8, 9, and 10 not used. Virtually all non - bargaining positions have a 65 percent range spread. Midpoint progression refers to the percent difference between pay grade midpoints —the larger the midpoint progression, the fewer the number of grades within a pay structure. Conversely, the smaller the midpoint progression, the larger the number of pay grades within the pay structure. Exhibit 3-2 depicts the current non -bargaining pay schedule, including associated midpoint progressions. Non -bargaining midpoint differentials range from a high of 10.51 percent to a low of 2.33 percent. However, since pay grade 11 is the first filled grade in the schedule, the highest midpoint progression for ranges filled is 5.13 percent. These differentials are much smaller than one would expect to find in such a pay schedule and may be leading to compression and, since many of the classes in the non -bargaining schedule are single -incumbent classes, an inordinate amount of requests for reclassification. Page 3-3 Current Environment EXHIBIT 3-2 CURRENT PAY PLAN FOR CITY OF TAALARAC NON -BARGAINING SCHEDULE Pay, Range Annual Minimum Annual Midpoint Annual Maximum Midpoint Progression 8 $22,457 $29,798 $37,139 ONE= 9 $23,705 $39,202 5.56% 11 $26,196 $34,759 $43,322 10.51% 1.2 $27,444 $365,415 $45,385 4.76% 13 $28,690 $38,068 $47,446 4.54% 14 $29,938 $39,724 $49,510 4.35% 15 $31,183 $41,376 $51,569 4.16% 16 $32,430 U3,031 '$53,'631 4.00% 17 ....$3.3,676 $44,684 $55,692 3.84% 1.8 $34,923 $46,339 $5 7 , 754 3.70% $36,169 $47,992 $59,814 3.57% 20 $37,417 .$49,648 $61,879 3.45%' 21 $38,663 $51,301 $63,939 3. 33% 22, $39,911 $52,957 $66,003 3.23% 23 $'41,155 $5 . 4,608 $68,0''60 -3.12% $42,401. $56,261 $7 0,121 3.03% 251. $43,649 $57,917 $72,184 2.94% 26 $44,896 $59,572 $74,247 2.86% 27 $46,142 $61,225 $76,30 8 278% .28 $47,389 $62,880 $78,370 2.70% 29 $48,635 $64,533 '$80,430 2. . 63% 31 $51,128 $67,841 $84,553 5-.13% 32 .$.5.2..,375 $69,496 $86,616 2.44% 33 $53,621 $71,149 $88,676 2. 38% 34 $54)868 $72,803 $.902LL�2.3.3% wPage34 -TA_=Z;_ Current Environment 3.1.3 Executive and Fire Management Pay Plans The Executive and Fire schedules in Exhibits 3-3 and 3-4, respectively, show midpoint differentials of between 10 and 16 percent for Executive ranges and just more than 3 percent for Fire ranges. Executive grades have a 65-percent range spread, while the Fire Rescue Department management jobs have an assigned pay range spread of 58 percent. EXHIBIT 3-3 CURRENT PAY RANGES FOR CITY OF TAMARAC NON -BARGAINING SCHEDULE —EXECUTIVE CLASSES Pay Range Annual Minimum Annual Midpoint Annual Maximum Midpoint Progression 1 $52,500 $69,661 $86,822 11 $60,900 $80,807 $100,714 16.00% 111 $67,200 $89,166 $111,132 10.34% IV $73,920 $98,08.3 $122,245 10-00% EXHIBIT 3-4 CURRENT PAY RANGES FOR CITY OF TAMARAC NON -BARGAINING SCHEDULE —FIRE MANAGEMENT CLASSES Pay Range Annual Minimum Annual Midpoint Annual Maximum Midpoint Progression FBC $58,695 $75,570 $92,445 FDC $60,585 $78,004 $95,422 3.22% FAC $62,475 $80,437 $98,399 3.12% DFC $64,365 $82,947 $101,529 :3.12% 3.2 Demographics Positions included in the study total 311. Utilities Department employees comprise the largest group of City employees (68 or 21,9 percent), followed by Public Works employees (67 or 21.5 percent) and Parks and Recreation employees (60 or 19.3 Page 3-5 Current Environment Percent). Finance employees represent 9.3 percent (29) of total City employees, Building and Code Compliance employees constitute 8.4 percent (26), and Human Resources, Community Development, and Fire Administration employees make up 3.9 percent (12) each. City Manager employees comprise 2.9 percent (9), Information Technology employees make up 2.6 percent (8), City Clerk employees total 1.9 percent (6), and City Commission employees represent 0.6 percent of employees (2). 3.2.:1 BarminimDemop-ralDhics Approximately 16.4 percent of City bargaining employees currently are compensated at the minimum of their respective pay ranges. Additionally, no City bargaining employees are compensated at the maximum of the pay range. Exhibit 3-5 depicts percentages of bargaining employees compensated by quartile of their respective pay range. As the table illustrates, over two thirds of the bargaining employees are currently compensated at a rate falling within the first quartile of their pay range. Additionally, when analyzing the compensation rate for employees in the lower half of their respective Pay range, over 85 percent of bargaining employees are compensated in the first half of their respective pay range. Only 3.37 percent of employees in the bargaining pay plan are compensated in the fourth quartile of their respective range. Page 3-6 Current Environment EXHIBIT 3-5 PERCENTAGE OF BARGAINING EMPLOYEES PAID BY QUARTILE BY PAY GRADE BARGAINING PAYGRADE iST QUARTILE 2 ND QUARTILE 3 RD QUARTILE 4 TH QUARTILE 6 90.00% 10.00% 0,00% 0. 00% 7 86.67% 0.00% 13.33% 0.00% 8 76.19% 14.29% 9.52% 0,00% 9 71.43% 28.57% 0.00% 0.00% 10 80.77% 11,54% 7.69% 0.00% WPO 42.86% 28.57% 14.29% 14.29% 11 79,31% 17.24% 0.00% 3.45% 12 61.90% 19.05% 14,29% 4.76% CCO 0.00% 100.00% 0.00% 0.00% 13 80-00% 0.00% 20.00% 0,00% 14 63.64% 18-18% 9.09% 9.09% 15 53.85% 38.46% 0.00% 7.69% 16 0.00% 0.00% 100.0% 0,00% 17 62.50% 18.75% 18.75% 0.00% 18 0,00% 50.00% 50.00% 0.00% 19 66-67% 0.00% 33.33% 0.00% 20 0.00% 25.00% 25,00% 60.00% INS 60.00% 0.00% 40.00% 0.00% 22 100.00% 0.00% 0.00% 0.00% 24 100.00% 0.00% 0.00% 0.00% 27 25.00% 50-00% 25,00% 0.00% 1 046 C060/9 '11% 3.2.2 Tenure of Bargaining Employees Analysis of average employee tenure for bargaining employees also provides some insight into the current pay structure. Tenure was calculated by averaging the number of years employees have been with the City of Tamarac, Across all grades, bargaining employees have been employed by the City for approximately 6.75 years, on average. When vacant positions are excluded from the analysis, bargaining employees have been employed by the City for more than seven years, as seen in Exhibit 3-6. Page 3-7 Current Environment EXHIBIT 3-6 AVERAGE TENURE BY HIRE DATE (BARGAINING EMPLOYEES) AVERAGE NUMBER OF YEAR S AVERAGE NUMBER OF YEARS FROM HIRE DATE 'FROM HIRE DATE'EXCLUDING VACANCIES Total 6.75 7.43 Analysis of this data reveals that although the average tenure of employees is greater than 6 years (seven years if vacant positions are not included), the vast majority of individuals have remained within the first quartile of their respective pay plan. This indicates that these employees have received salary increases that have been comparable to the increase in the salary ranges. For example, if the annual salary increase was 3 percent and the pay range minimum also moved 3 percent, the employee's salary increases at the same rate as the pay plan. Over time, the employee continues to move at a rate relatively comparable to the pay plan; however the employee does not move through the pay plan. 3.2.3 Non-baMaining Demographics In the non -bargaining plan, approximately 10.6 percent of employees are compensated at the minimum of their respective pay grades, though no non -bargaining employees are compensated at the maximum of their pay range. Employee salaries are dispersed among quartiles with a similar percentage of employees with salaries in the first and third quartiles, and a similar percentage of employees with salaries in the second and fourth quartiles. Exhibit 3-7 depicts percentages of non -bargaining employees compensated by quartile of their respective pay range, Page 3-8 Current Environment EXHIBIT 3-7 PERCENTAGE OF NON -BARGAINING EMPLOYEES PAID BY QUARTILE BY PAY GRADE NOW . 13ARGAI NIN G PAY�GRADE. iST QUARTILE ND .2 QUARTILE RD 3 QUARTILE TH 4 QUARTILE 11 66.67% 33.33% 0.00% 0,00% 12 100.00% 0.00% 0.00% 0.00% 13 36-36% 27-27% 18.18% 18.18% 15 33.33% 33-33% 33.33% 0.00% 16 0.00% 0.00% 50,00% 50.00% 17 0.00% 25.00% 50.00% 25-00% 18 100,00% 0.00% 0.00% 0.00% 19 0.00% 100.00% 0.00% 0.00% 20 42.86% 28-57% 28,57% 0.00% 21 0.00% 25.00% 62-50% 12.50% 22 25.00% 50-00% 25.00% 0.00% 23 33.33% 22.22% 44,44% 0.00% 24 100.00% 0.00% 0,00% 0.00% 25 50-00% 0,00% 0.00% 50.00% 27 71.43% 0.00% 0.00% 28,57% 28 50.00% 50.00% 0.00% 0.00% 29 33.33% 0.00% 33.33% 33-33% 31 0,00% 16.67% 83.33% 0.00% 32 0,00% 0.00% 100.00% 0.00% 33 0.00% 0.00% 0.00% 100.00% Tolia"t, 36.14,r/o. 20.00%' 30-59,% 0 12.947/61 Source: City of Tamarac, MGT of Ametica, Inc., 2005. Grade midpoint is often considered the most accepted market average. Therefore, it is important to examine the percentages of non -bargaining employees in Tamarac who fall above and below this midpoint. Overall, just more than half of the City's non -bargaining employees (48) are compensated at a rate below the midpoint of their respective pay grades, and just less than half are compensated above the midpoint (37). This is to be expected, given the differences in skill set, education, and experience requirements. Page 3-9 Current Environment 3.2.4 Tenure of Non -Bargaining Emplqyees Analysis of average employee tenure for non -bargaining employees by pay grade also provides some insight into the current pay structure. Tenure was calculated by averaging the number of years employees have been with the City of Tamarac. Across all grades, non -bargaining employees have been employed by the City for approximately 6.21 years, on average. When vacant positions are excluded from the analysis, non - bargaining employees have been employed by the City for nearly the same period of time, as seen in Exhibit 3-8. EXHIBIT 3-8 AVERAGE TENURE BY HIRE DATE (NON -BARGAINING EMPLOYEES) AVERAGE NUMBER OF YEARS AVERAGE NUMBER ' OFYEARS; FROM HIRE DATE FROM HIRE DATE EXCLUDING VACANCIES 1 Total 6.21 5.98 Source: City of Tamarac, MGT of America, Inc., 2005. When taken together, the tenure and quartile analyses indicate that non -bargaining employees' salaries are relatively equally spread across their respective pay ranges in relation to their tenure. This is to be expected, as non -bargaining employees have the ability to earn their increases through a "pay for performance" system, which allows them to earn salary increases of up to five percent (5 percent) based on job performance. 3.2.5 Fire Administration Demographics There are no Fire Administration employees compensated at the minimum or maximum of their pay range. Given there are only four positions, three of which are encumbered in this schedule, Exhibit 3-9 depicts the quartile break-out for Fire Administration employees on average. As depicted below, eighty percent of Fire Administration employees are compensated in the fourth quartile. This may indicate that No Page 3-10 .TA -a - _k. Current Environment the ranges are too low, the employees have extended tenure, or a combination of both. EXHIBIT 3-9 PERCENTAGE OF FIRE ADMINISRATION EMPLOYEES PAID BY QUARTILE BY PAY GRADE iST QUARTILE 2 ND QUARTILE 3 RD QUARTILE 4 TH QUARTILE Total 0.00% 0.00% 20.00% 80.00% Source: City of Tamarac, MGT of Ametica, Inc,, 2005, 3.2.6 Tenure of Fire Administration EMployees As depicted in Exhibit 3-10, on average, Fire Administration employees have been employed by the City for approximately 4.35 years. However, when one current vacancy Js removed from the analysis, tenure with the City increases to 7.03 years on average. EXHIBIT 3-10 AVERAGE TENURE BY HIRE DATE (FIRE ADMINISTRATION EMPLOYEES) AVERAGE NUM ER OF YEARS AVERAGE NUMBER OF YEARS FROM HIRE DATE FROM HIRE DATE EXCLUDING VACANCIES Total 4.35 7.03 Source: City of Tamarac, MGT of America, Inc., 2005. 3.2.7 Executive DemogrMhics Similar to Fire Administration, there are no Executive employees compensated at the minimum or maximum of their respective ranges. On average across all Executive employees, more than 80 percent fall within the third and fourth quartiles. Again, this may indicate that the pay ranges are too low, the employees may have extensive tenure with the City, or a combination of the two. Exhibit 3-11 depicts the average quartile placement of employee salaries in the Executive pay schedule. EXHIBIT 3-11 Page 3-11 Current Environment PERCENTAGE OF EXECUTIVE EMPLOYEES PAID BY QUARTILE BY PAY GRADE iST QUARTILE 2 ND QUARTILE 3 RD QUARTILIE, 4 TH QUARTILE Total 0.00% 16.67% 50.00% 33.33% Source: City of Tamarac, MGT of America, Inc., 2005. 3.2.8 Tenure of Executive Employees Tenure of Executive employees is included in Exhibit 3-12 below. Due to one Executive position vacancy, average tenure with the City is just more than seven years. When the vacant position is removed from the analysis, Executive employees have been employed by the City for approximately 8.10 years on average. EXHIBIT 3-12 AVERAGE TENURE BY HIRE DATE (EXECUTIVE EMPLOYEES) AVERAGE NUMBER OF YEARS AVERAGE NUMBER OF YEARS FROMHIRE DATE FROM HIRE DATE EXCLUDING VACANCIES Total 7.30 . . . . . . . . . . . . . . . 8.10 :1 Source; City of Tamarac, MGT of America, Inc., 2005. Page 3-12 4-0 QUALITATIVE REVIEW This chapter provides a summary of qualitative data collection for the City of Tamarac from focus groups, interviews, and Management Issues Papers (MIPS). While MIPS provided valuable information to help make classification recommendations, many also provided information concerning general compensation and classification issues in the City. 4.1 Background As part of MGT's compensation and classification analysis, a series of focus groups and interviews was conducted with City of Tamarac employees. Focus groups are an essential part of the classification and compensation process because they serve as a forum to uncover issues harbored by rank and file employees and allow employees to provide more direct input into the classification and compensation process. While the key employee input is still provided by their completion of the Job Content Questionnaires*, focus groups allow employees an opportunity to provide their unique insights concerning the classification and compensation system. Often, these insights are different from the insights provided by department heads and senior managers. The focus group sessions also allow employees to ask questions about the nature of the project and serve as an educational forum where the mechanics of the classification and compensation study can be discussed and clarified. MGT conducted 12 focus group sessions. Separate sessions were held —eight groups with staff members, two with supervisors, and two with managers. Employees were invited to participate on a random sample basis and represented all departments, job families, and pay levels. The goal was to have a cross section of individuals participate in order to. obtain a solid sampling throughout the City of Tamarac. Participants included 95 employees, 18 supervisors, and 25 managers. Whenever Page 4-1 Current Environment practical, employees from single departments or from similar job families were grouped together. Participants were encouraged to freely express their concerns and were assured that their remarks would remain confidential with no one being directly quoted. Participation can be described as generally candid and positive with very few comments expressed negatively or with antagonism. This is particularly commendable and in contrast to some sessions conducted for other organizations as part of MGT classification and compensation studies. General issues and compensation issues discussed during interviews and focus groups are arranged by topic area below. 4.1.1 General Issues Focus group participants noted a strong satisfaction with the current employee benefits package. Participants also stated that in the past, relations with the city manager had been more antagonistic. However, participants agreed that top management is now much more open and employee oriented, Several participants also noted that they have remained with the City because of: a) the challenges and variety of tasks in their jobs; and b) the relationships with other City employees. 4.1.2 Issu !s Related to Bargaining Compensation Focus group participants in both bargaining and non -bargaining positions discussed challenges that they faced under City's current bargaining pay schedule and classification system, whether as bargaining employees or as managers/supervisors of bargaining employees. Participants noted that as responsibilities change, the City lacks a timely and simple process to revise pay scales and/or offer any one time adjustments. Employees also expressed frustration that budget availability occasionally dictates who Page 4-2 Current Environment will be classified at a senior level, even though a larger number of employees are actually doing the work. Many employees stated frustration with not being able to ever attain the top rate in their pay range. Many cited this as a large reason for frequent turnover. Additionally, many employees feel it is not fair that part-time employees (including long-time part-timers) do not get benefits. Some additional compensation issues affecting bargaining unit employees were discussed during interviews and focus groups and include: • Equity between Construction Laborers and Maintenance Laborers; • Difficulty in progressing beyond midpoint; • Too many classes have pre -determined 1, 11, 111 levels that are not based on job content differences; • Inequities are primarily interdepartmental not within departments; • Equity of Maintenance Worker positions in Parks, DPW, and Utilities; • Interdepartmental equity regarding Crew Leaders; • Supervisors and their subordinates being in the same union; and • Parks and Recreation is seen as a training ground for higher paid jobs in Utilities or DPW. During the course of interviews, participants identified retention problems and concerns with employee compensation in relation to the market. Some participants asserted that Parks Maintenance Worker I and Recreation Assistant positions are paid too low. Participants also said that supervisory pay ranges in service/maintenance/utility areas are not high enough to attract candidates. Focus group participants also discussed several perceived inequities between DPW and Utilities, and opined that DPW supervisors are graded too high. There was mention by both bargaining employees and non -bargaining managers that there is some difficulty recruiting and retaining particular positions that require a significant amount of technical expertise, such as Inspectors and scientific positions, Page 4-3 Current Environment Problems with both recruitment and retainment of these positions relate to their level of compensation. In regard to the labor market, participants did not foresee people leaving to take jobs with Broward or Dade County Governments. 4.1-2.1 Career Ladder Issues Participants also discussed positions they felt needed career ladders. Participants agreed that they would like to see 1, 11, and III levels eliminated and go to all broad bands. Employees also wanted more help with career planning and career ladders. A few employees expressed concern that some department heads may allow people to be promoted based on educational attainment instead of knowledge and skills gained through total work experience. 4.1.2.2 Me7it Pgy Issues Focus group participants discussed the City's current approach to performance evaluation. Issues discussed included: • Desire to see a simple checklist form for union employees; • Noted that reviews are meaningless for union employees because there is not a direct link to compensation; • Concern that some employees are getting marked down if they take legitimate time off; and n Noted that merit pay will not work until there is an improved evaluation tool. 4.1.2.3 Additional Issues Focus group participants approved of skill -based progression in broadband grades that were created to relieve recruiting difficulties for Building Inspectors, Water Plant Operators, and Code Enforcement Officers and suggested that a similar progression would be helpful in other areas. Page 4-4 Current Environment Additionally, participants expressed: • Concern about supervisor/subordinate compression problems; • Desire that hazardous duty pay be reevaluated (e.g. sewage work); • Concern about compression issues that occurred following a prior study; • Concern that length of time to fill some positions impacts workload of other employees, forcing some to work outside of their classification; • Desire to see internal candidates given first consideration; • Concern that new employees are always,hired at the minimum even if the required qualifications say "education plus three years"; • Concern that some crew leaders are performing supervisors' jobs; In conclusion, the focus groups proved beneficial in presenting issues important to employees, supervisors, and managers. While not all issues fall within the scope of the classification and compensation study, they are perceived as items that deserve attention by City administration as part of future improvement initiatives. 4.1.3 Issues Related to Non -Bargaining Compensation Issues discussed during focus groups, interviews, and in MIPs related to non - bargaining include the current pay for performance system as well as a variety of other issues, including: • Concern that if merit increase max is 5 percent, cost -of -living eats up at least I -to-2 percent of it; • Perception that some non -bargaining supervisory or professional positions have similar levels of duties but are not at the same pay r ange or level; and • Concern that. Administrative Coordinators are classified at the same level, but there is a perception that they have different levels of duties. Employees expressed some concern that non -bargaining administrative and clerical positions are compensated at rates below the market and that pay for these jobs is not competitive. Further, employees noted that the duties of non -bargaining Page 4-5 Current Environment administrative and clerical positions are similar, though the classifications and pay ranges may not be, creating potential for internal inequity. In conclusion, qualitative input from both the bargaining and non -bargaining classifications provided an in-depth perspective on the current systems and the issues which are of concern to them. This information was very helpful in developing proposed solutions to the City. Page 4-6 5-0 SALARY SURVEY RANGE RESULTS 5.1 Introduction An extremely important portion of any classification study is the surveying of salary ranges for comparable positions. Therefore, as a part of this study, MGT conducted a survey of salary ranges for a number of comparable positions in municipalities with comparable positions. The data gathered was analyzed to determine whether salary ranges in the City of Tamarac are comparable to ranges for similar positions in similar cities. The results from the salary range survey are presented in this chapter. Prior to presenting the results, it is useful to provide a summary for which the results can and cannot be used. It is important to remember that a salary range survey is but a starting point in the examination of compensation practices. The reader is cautioned to not over - generalize the significance of the results. With this in mind, listed below in Exhibit 5-1 is a summary of the utility of survey analysis. EXHIBIT 5-1 UTILITY OF SALARY SURVEY ANALYSIS PROPER USES OF SALARY SURVEY DATA Provide framework for analysis of overall salary structure Provide a snapshot of the overall labor market for the surveyed positions In aggregate, provide a general impression of market conditions by department and grade Provide framework for analysis of salary range width IMPROPER USES OF SALARY SURVEY DATA Determine individual salaries Determine overall compensation philosophy Make inferences to unsurveyed positions Make recommendations on work performed or quality of work Page 5-1 qTA Salary fjLrve g Results As seen in the exhibit above, salary survey data is useful for analytical purposes but must be used carefully and in the proper context. Salary survey information i's particularly useful in macro -level analysis, A good deal of information can be gleaned from salary survey data, especially at the aggregate level. Patterns in the data can be quite illustrative of systemic problems. For example, if an organization is consistently below the average range minimum, it is indicative of a situation where starting salaries may be too low to attract quality applicants. This type of analysis can suggest a potential reason for recruitment problems, Likewise, if an organization is consistently above range maximums, it may indicate that the organization is overpaying current employees and not using resources efficiently. Salary survey data is very useful for providing a "snapshot" of current market conditions. However, it must be remembered that market conditions change, and in some cases change quickly. So while market surveys are useful for making updates to a salary structure, they must be done at regular intervals if the organization wishes to stay current with the marketplace. It is important to note that the market survey focused on market pay ranges, rather than just actual salaries. While actual salaries may provide additional insight into market peers' pay practices, they do not take into account factors impacting individual pay, such as tenure and performance. Generally, market surveys provide good information at the macro -level, providing good data on the overall structure, grade width$ and specific information concerning key classes and benchmarks. However, the results should not be over -generalized. For example, organizations are sometimes tempted to use the data to make individual recommendations based only on market data. This can be a mistake because salary surveys do not reflect small differences in job duties, nor do they reflect how well employees are performing their jobs. The proper approach for determining individual salaries under a pay -for -performance system is to use a POge 5-2 Salaa Survey Results combination of market data, job analysis, and performance reviews. An approach that uses all three facets will take into account performance, internal equity, and external equity. When used properly, market data can help organizations make informed decisions about their compensation structures. When used improperly, market data can lead to wild shifts in compensation levels, and can cause more confusion than clarity. With this in mind, the emphasis now shifts to the survey results themselves. 5.2 Defining the Market At the project's outset, MGT Staff proposed several benchmark classifications for study. After review and discussion, the City of Tamarac Human Resources Department and MGT staff decided on the benchmark classifications that would be used in the salary range surveys. Several criteria were used to make the selections. The selected positions needed to reflect a variety of departments and salary ranges. Where possible, classes with multiple incumbents were used instead of single incumbent classes. With the benchmarks selected, the next step was to determine which peers would be selected for comparison. Typically, several factors, including geographic proximity, organizational size, available revenue, and historical comparisons, usually drive peer selection. Of these factors, geographic proximity and organizational size are usually considered to be the most important. Geographic proximity helps capture the local flavor of the labor market while organizational size is usually a good indicator of the similarity of work responsibilities faced by the incumbents. MGT Staff proposed a listing of comparable Cities for the survey, The City of Tamarac Human Resource staff closely considered the listing of cities and solicited input from Department Directors to finalize the list of cities included in the Salary Range Study. Of the 12 possible survey respondents, MGT received data from all 12 organizations. Page 5-3 Salary Surveu Results 5.3 Survey Airtalysis This section contains a summary of the survey analysis conducted by MGT. Particular emphasis is placed on the salary range midpoints and their equivalents. While the data can be used to comment on the individual classes examined, the primary intent is to use the data to comment on the overall structure used by the City of Tamarac. The analysis of the survey range data gathered from comparable cities, as well as the analysis of existing data representative of the local market reveals that the City of Tamarac is overall comparable with its external market within the bargaining and non - bargaining pay plans. However, certain classifications were found to be inconsistent with market trends and the internal analysis conducted during this survey, Those positions were re-evaluated in terms of the job duties described in the Job Content Questionnaires, the actual Job Descriptions, the Management Issue Papers and the survey of the market. As a result, those positions were recommended for reclassification within the new framework, according to their proper classification level. In most instances, this recommended classification resulted in a higher pay range; however, there were some reclassifications that resulted in a lower pay range. 5.3.1 Market Minimums At the minimum of the pay range, Tamarac was approximately 6.68 percent below market on average across all benchmark positions. There are several factors contributing to this difference from market. First, the City has instituted relatively wide pay range spreads (46 percent for Bargaining, 65 percent for Non -bargaining, 58 percent for Fire Administration, and 65 percent for Executive). While more cities are moving toward wider pay range spreads, not all of the City's market peers have made the strides that Tamarac has in this regard. Also, there are several positions for which the City is well behind or well above market at the minimum of the range. By addressing market Page 5-4 Salary SurvSU Results differentials for these positions on an individual basis (i.e., recommending reclassifications where appropriate), the City's overall difference from market at the minimum of the range can be reconciled. 5.3.2 Market Mid �Voints On average, City benchmark positions are much closer to market at the midpoint of the pay range. Analyses of market midpoints reveal the City to be 1.33 percent behind the market at the midpoint across all surveyed classes. This lends further credence to the impact of the City's pay range spreads on the difference from market at the minimum of the range —while the difference at minimum is more significant, reflecting expanded ranges, the market midpoints are very close to City midpoint on average. Again, particular positions are further behind or ahead of market, and recommendations for reclassification can be made to address these differentials where internal equity can be maintained, bringing City positions overall closer to market. 5.3.3 Market Maximums At the maximum of the pay range, Tamarac is approximately 1.89 percent above the market maximum on average across all surveyed classes. Similar to the minimum and midpoint analyses, this difference may be due in part to wider pay range spreads. Also similar to the previous analyses, specific classes are further below or above the market maximum, contributing to the overall difference from market at the maximum of the range. By recommending changes to these classes on an individual basis, the City's overall difference from market can be best addressed. 5.4 Summary Based on the salary survey analyses conducted by MGT, the following conclusions can be made: Puge 5-5 Salary Survey Results • On average across all surveyed classes, the City is somewhat below market at the minimum of the pay range. This may be due in part to the width of the City's pay range spreads. Additionally, the difference from market for specific positions is contributing to the overall market differential. When the positions that are furthest from market are reclassified where appropriate, the City's overall difference from market will be addressed. • At the midpoint of the range, Tamarac is on average 1.33 percent below market average for all surveyed classes. This is well within the expected difference from market. Again, when classes that are further from market are reclassified where appropriate, this difference from market will be addressed, • Across all surveyed classes, the City is approximately 1.89 percent above market on average at the maximum of the pay range. Similar to the market minimum analyses, this may be due in part to wider pay range spreads in Tamarac, as well as particular positions' difference from market, Page 5-6 6.o PROPOSED SOLUTION In this chapter, MGT presents our proposed solution for the current classification and compensation systems at the City of Tamarac. In Chapter 5.0, the external equity situation was reviewed, and overall, Tamarac was shown to be relatively competitive with the market in its bargaining and non -bargaining plans. Prior to presenting the proposed solutions, the internal equity relationships will be examined and the results from the analysis presented. The final component that will be presented is the proposed implementation cost associated with the proposed solution. 6. 1 Internal Equily Relationships The primary purpose of job evaluation is to determine if classes that contribute roughly equal value to an organization are compensated at roughly the same levels." MGT used the Job Content Questionnaire* to gain a thorough understanding of the work performed by each City employee. All employees were encouraged to fill out a Job Content Questionnaireo. The questionnaires were used to: • document job duties; • analyze each job; • assist in determining necessary education, experience, and training (including certification and licenses) for individual positions; and • produce job factor scores. These job factors are assigned a score in a range. Generally, the higher a class is scored, the higher level of compensation is expected within the organization. Employees filled out the forms and their supervisors reviewed the forms for accuracy. While the Job Content Questionnairec includes many sections, not all factors are considered to be compensable factors. The five key areas include work performed, responsibility, problem solving, financial Page 6-1 Proposed Solution authority, and equipment utilized. Overall, the Job Content Questionnaire includes questions related to the following concepts: Judgment/Decisions about Data, People, and Things; Cognitive Requirements; Reasoning Requirements; Mathematical Requirements; Language Requirements; Mental Requirements; Vocational/Educational and Experience Preparation; Americans with Disabilities Act Requirements; Physical and Dexterity Requirements; Environmental Hazards; and a Sensory Requirements. Based on the information provided in the completed JCQs, each job class was evaluated by MGT personnel using our customized JET software. The evaluations from this system results in a quantitative score for each job and establishes the relative ranking of positions within the compensation system. As can be expected, as pay grades move up in value, so do the JCQ score ranges, but it is important to note that the correlation between pay grade and JCQ point ranges is strong though not perfect. The implication is that some classes are ranked either above or below where they are expected to be based purely on the point totals, However, this is not an unusual occurrence, especially given the need to align classes not only with each other but also the outside market. Overall, the Tamarac pay schedules are fairly consistent with the marketplace. However, MGT has recommended some structural changes to the Non -bargaining pay plan, including pay range consolidation. Additional recommendations include renumbering of the Bargaining, Non -bargaining, and Executive schedules, and increases to maintain market competitiveness. Page 6-2 Proposed Solution 6.2 Classification and PaU Plan Changes —Bargaining As a result of a review of the JCQ information, the job description and the market survey range data, MGT recommends a new Bargaining Job Classification Pay Plan. The bargaining schedule as illustrated below shows a three -percent increase to all grades except the Inspector broadband through pay grade 120, which received a 5-percent increase for market equity. Further, the bargaining schedule is recommended for renumbering to the "100 series." The bargaining schedule also includes changes to several job classifications as a result of the data gathered during the study, The recommended new bargaining pay schedule is presented in Exhibit 6-1. Page 6-3 Alrwriw XT_ Proposed Solution EXHIBIT 6-1 CITY OF TAMARAC RECOMMENDED BARGAINING PAY PLAN New ANNUAL SALARY RANGE Grade Minimum Midpoint Maximum Title 102 21,764 26,797 31,830 Utilities Service Apprentice (Utilities -Construction) Utilities Service Apprentice (Utilities -Maintenance) Service Worker Apprentice (Public Works) 103 23,124 28,471 33,817 Bus Driver (Parks and Recr) Bus Driver P/T (Parks and Recr) Recreation Assistant P/T (Parks and Rec) Recreation Assistant (Parks and Rec) Building Custodian — Building Maintenance (Public Works) 104 24,482 30,145 35,806 Permit Clerk (Building) Records Clerk (City Clerk's Office) Groundskeeperi(Landscape) Groundskeeper I (Parks and Rec) 105 25,844 31,819 37,794 Customer Service Rep./Cashier PIT (Parks & Recreation) Transportation Dispatch Clerk (Parks/Rec) Purchasing Clerk (Purchasing) Service Worker I (Streets) Service Worker I (Stormwater) CSR 25,844 33,806 41,768 Customer Service Representative Broadband (Customer Serv) 106 27,199 33,489 39,779 Building Custodian Crewleader (PW Bldg. Maint.) Senior Bus Driver (Social Services) Utilities Service Worker I — (Utilities — Construction) Water System Operator I — (Utilities — Support Services) Wastewater Service Worker I — (Utilities — Maintenance) Water Plant Operator Trainee (Utilities) Equipment Operator I (PW Field Ops.) Groundskeeper 11 (Landscape) Groundskeeper 11 (Parks and Rec) WPO 27,199 41,441 55,682 Water Plant Operator Broadband Page 6-4 Proposed Solution EXHIBIT 6-1 (Continued) CITY OF TAMARAC RECOMMENDED BARGAINING PAY PLAN New ANNUAL SALARY RANGE Grade Minimum Midpoint Maximum Title 107 28,559 35,164 41,768 Accounting Clerk (Accounting) Building Maintenance Technician (PW Bldg. Maint.) Building Maintenance Technician (Parks & Recreation) Mechanic I — Maintenance (Utilities) Office Specialist (City Clerk) Office Specialist (Fire) Office Specialist (PW Administration) Office Specialist (PW Stormwater) Office Specialist (Social Services) Office Specialist (PW Fleet) Office Special ist-S u pport Services (Utilities) Senior Permit Clerk (Building) Service Worker 11 (Streets) Service Worker 11 (Stormwater) 108 29,921 36,837 43,754 Field Technician — Engineering (Utilities) Mechanic I — Fleet Services (Public Works) Occupational License Specialist (Community Development) Records Coordinator (City Clerk) Senior Customer Service Representative (Finance) Utilities Service Worker 11 — (Utilities — Construction) Utility Material Resource Coordinator (Utilities) Wastewater Service Worker 11-Maintenance (Utilities) Water System Operator 11-Support Svcs. (Utilities) Recreation Programmer I (Parks & Recreation) Office Coordinator (Building and Code Compliance) Office Coordinator (Public Works) Office Coordinator (City Clerk) Office Coordinator (Community Development/Planning) Office Coordinator (Community Development/Housing) Office Coordinator (Utilities) Equipment Operator 11 — Stormwater (Public Works) Equipment Operator 11 — Streets (Public Works) Equipment Operator 11-Trans. & Distrib. (Utilities) Aquatic Spray Technician (Public Works) CCO 29,921 , 38,825 47,729 Code Officer Series (Building and Code Compliance) 109 31,276 38,510 45,743 Groundskeeper Crewleader (Pks. & Rec. Field Maint.) Groundskeeper Crewleader (Landscape) Assistant Buyer (Purchasing) UPT Page 6-5 EXHIBIT 6-1 (Continued) CITY OF TAMARAC RECOMMENDED BARGAINING PAY PLAN New ANNUAL SALARY RANGE Grade Minimum Midpoint Maximum Title Proposed Solution 110 32,638 40,183 47,729 Fleet Mechanic 11 — (Public Works) Mechanic 11 — WW System (Utilities) Utilities Service Worker III — Construction (Utilities) Utility Services Representative — Construction Wastewater Service Worker III (Utilities) Service Worker Crewleader (Public Works Stormwater) Service Worker Crewleader (Streets) Carpenter — Building Maintenance (Public Works) ill 33,995 41,857 49,720 Mechanic Ill — WW System (Utilities) Fleet Mechanic Ill (Public Works) Recreation Programmer 11 (Parks & Recreation) Special Events Specialist (Parks & Recreation) Systems Coordinator (Public Works) Technical Support Representative I (MIS) Buyer (Purchasing) Drafter (Utilities Engineering) 112 35,353 43,529 51,706 Transportation Supervisor (Social Services) Electrician — Building Maintenance (Public Works) Electrician — Wastewater (Utilities) 113 36,712 45,203 53,694 Backflow Technician (Utilities) Engineering Review Technician (Public Works) Engineering Technician (Utilities) Senior Code Officer (Building and Code Compliance) Senior Mechanic — Fleet Services (Public Works) Senior Tradesperson — Building Maintenance (Public Works) Technical Support Representative 11 (IT) Senior Occupational License Spec. (Community Development) Water Conservation Specialist 114 38,073 46,877 55,682 SCADA System Specialist (Utilities) Instrument & Control Technician (Utilities) Customer Service Supervisor (Customer Service) Page 6-6 Proposed Solution EXHIBIT 6-1 (Continued) CIrIY OF TAMARAC RECOMMENDED BARGAINING PAY PIAN Now ANNUAL SALARY RANGE Grade Minimum Midpoin Maximum Title 115 39,430 48,549 57,668 Facility Management Sup. — Bldg. Maint. (Public Works) 116 40,792 50,224 59,656 117 43,510 53,571 63,633 INS 41,584 53,226 64,868 118 47,123 58,020 68,917 119 48,510 59,728 70,946 Landscape Supervisor (Public Works) Distribution Supervisor -Trans. & Distrib. (Utilities) Water Accountability Supervisor (Utilities) Transmission Supervisor -Trans. & Distrib. (Utilities) Wastewater Supervisor — WW System (Utilities) Maintenance Supervisor -Wastewater (Utilities) Parks Maintenance Supervisor (Parks & Rec. Field Maint.) Chemist — Water System (Utilities) Fleet Service Supervisor — Fleet Services (Public Works) Streets Supervisor (Public Works Field Ops.) Water Plant Lead Operator (Utilities) Stormwater Supervisor — Field Ops. (Public Works) Engineering Construction Inspector (Utilities) Engineering Const. Insp./Plans Exam. -Engineering Electrical Inspector/Plans Examiner (Building) Plumbing Inspector (Building) Plumbing Inspector -Will Call (Building) Structural Inspector (Building) Structural Inspector/Plans Exam. P/T (Building) Senior Engineering Construction Inspector (Public Works) 120 51,279 63,138 74,997 Chief Electrical Inspector (Building) Chief Mechanical Inspector (Building) Chief Plumbing Inspector (Building) Chief Structural Inspector (Building) Page 6-7 Proposed Solution EXHIBIT 6-iL (Continued) CITYOFTAMARAC RECOMMENDED BARGAINING PAY PLAN SKILL -BASED PROGRESSION BROADBAND Building Inspector Pay Plan $19.99 $20.60 $21.42 $23.33 Pre -Provisional Provisional Licensed Plans $31.19 Inspector Inspector Inspector Examiner mAx $41,584 $42,849 $44,545 $48,519 $64,868 Code Enforcement Officer Pay Plan $14-39 $15.14 $15.90 $16.66 $17.42 $18-18 Pre- Milestone Milestone I Milestone Milestone Milestone! $22.95 Certified 1 2 1-3 4 5 1 MAX $29,921 $31,497 $33,073 $34,651 $36,227 $37,806 $47,729 Water Plant Operator Pay Plan $13.08 $15.69 S 17 65 V A In Water Plant Water Plant Water Plant Water I Plant Oper Trainee Operator C Operator B I Operator A $21,199 $32,638 $36,712 $38,073 Customer Service Pay Plan $12.43 $13.79 Cust Sery Cust Sery Representative I Representative $25,844 $28,687 $26.77 Maximum $55,682 To further clarify the transition from the current to the proposed plan, Exhibit 6-2 provides a side -by -side comparison of the current and proposed plans. Page 6-8 Proposed Solution EXHIBIT 6-2 CITY OF TANIARAC CURRENT AND PROPOSED BARGAINING PAY PLAN 6 $21,130 $26,016 $30,903 102 $21,764 $26,797 $31,830 7 $22,450 $27,641 $32,832, 103 $23,124 $28,471 $33,817 8 $23,769 $29,267 $34,764 104 $24,482 $30,145 $36,806 9 $25,091 $30,892 $36,693 105 $25,844 $31,819 $37,794 9/11* $25,091 $32,821 $40,551 CSR $25,844 $33,806 $41,768 10 $26,407 $32,514 $38,620 106 $27,199 $33,489 $39,779 WPO $26,407 $40,234 $54,060 WPO $27,199 $41,441 $55,682 11 $27,728 $34,139 $40,551 107 $28,559 $35,164 $41,768 12 $29,049 $35,764 $42,480 108 $29,921 $36,837 $43,754 12/14* $29,049 $37,694 $46,339 cco $29,921 $38,825 $47,729 13 $30,365 $37,388 $44,411 109 $31,276 $38,510 $45,743 14 $31,687 $39,013 $46,339 110 $32,638 $40,183 $47,729 15 $33,005 $40,638 $48,271 ill $33,995 $41,857 $49,720 16 $34,324 $42,262 $50,200 112 $35,353 $43,529 $51,706 17 $35,643 $43,887 $52,130 113 $36,712 $45,203 $53,694 18 $36,964 $45,512 $54,060 114 $38,073 $46,877 $55,682 19 $38,282 $47,135 $55,988 115 $39,430 $48,549 $57,668 20 $39,604 $48,761 $57,919 116 $40,792 $50,224 $59,656 22 $42,242 $52,011 $61,779 117 $43,510 $53,571 $63,633 20/22* $39,604 $50,691 $61,779 INS $41,584 $53,226 $64,868 24 $44,879 $55,257 $65,636 118 $47,123 $58,020 $68,917 25 $46,200 $56,884 $67,568 119 $ 48,510 1 $59,728 $70,946 27 $48,837 $60,131 $71,425 120 $51,279 1 $63,138 $ 74,997 Finally, through the analysis of the study data, MGT recommends the following classification changes within the bargaining pay plan, as depicted in Exhibit 6-3. Page 6-9 P'roposed Solution EXHIBIT 6-3 CITY OF TAMARAC BARGAINING PAY PLAN RECOMMENDED CLASSIFICATION CHANGES CLASS TITLE CURRENT PAY GRADE RECOMMENDED CLASS TITLE PROPOSED PAYGRADE Building Custodian 6 Building Custodian 103 Maintenance Worker I (Parks) 6 Abolished N/A Maintenance Worker I (Public Wks) 6 Service Worker Apprentice 102 Maintenance Worker 11 (Parks & Landscape) 8 Groundskeeper I (Parks & Landscap )* 104 Maintenance Worker 11 (Streets & Stormwaterl __ 8 Service Worker I (Streets & Stormwater) 105 Permit Clerk 1 8 Permit Clerk* 104 Secretary 8 abolish class Equipment Operator 1 9 Equipment Operator 1 106 Maintenance Worker III (Parks & Landscape) 10 Groundskeeper 11 (Parks & Landscapej�__ 106 Maintenance Worker III (Streets & Stormwater) 10 _ Service Worker 11 (Streets & Stormwater)____ 107 Recreation Programmer 1 10 Recreation Programmer 1 108 Stormwater Specialist 10 Aquatic Spray Technician 108 Equipment Operator 11 11 Equipment Operator 11 108 Building Services Coordinator 12 Office Coordinator' 108 Engineering Services Coordinator 12 Office Coordinator* 108 Housing Coordinator 12 Office Coordinator* 108 Information & Resource Coordinator 12 Office Coordinator� 108 Planning Coordinator 12 Office Coordinator* 108 Utility Coordinator 12 Office Coordinator* 108 Parks & Recreation Crewleader 12 Groundskeeper Crewleader 109 Purchasing Coordinator 12 Assistant Buyer 109 Carpenter 13 Carpenter 110 Drafter 11 13 Drafter ill Landscape Crewleader 13 Groundskeeper Crewleader* 109 Stormwater Crewleader 13 Service Worker Crewleader 110 Streets Crewleader 14 Service Worker Crewleader* 110 Buyer 14 Buyer Electrician 15 Electrician 112 Transportation Supervisor 15 Transportation Supervisor 112 N/A — New Classification N/A Water Conservation Specialist 113 Chemist 16 Chemist 115 Parks Maintenance Supervisor 16 Parks Maintenance Supervisor 115 Customer Service Supervisor 17 Customer Service Supervisor 114 Page6-10 Proposed Solution EXHIBIT 6-3 (Continued) CITY OF TAMARAC BARGAINING PAY PLAN RECOMMENDED CLASSIFICATION CHANGES CLASS TITLE CURRENT PAY GRADE RECOMMENDED CLASS TTrLE PROPOSED PAY GRADE Distribution Supervisor 17 Distribution Supervisor 115 Transmission Supervisor 17 Transmission Supervisor 115 Maintenance Supervisor 17 Maintenance Supervisor 115 Wastewater Supervisor 17 Wastewater Supervisor 115 Water Accountability Supervisor 17 water Accountability Supervisor 115 Stormwater Supervisor 19 Stormwater Supervisor 116 *NOTE: Indicates a change in classification title. 6-3 Classification and Pay Plan Changes—Non-hargaining As a result of a review of the JCQ information, job descriptions and the market survey range data, MGT recommends a new Non -bargaining Job Classification Pay Plan. The non - bargaining schedule shows the most significant number of recommended changes, including consolidation of pay ranges to address the schedule's small midpoint progressions. Pay grades 8, 9, and 10 have been recommended for removal, given they are not used. Finally, the percent increase to the pay ranges is relatively consistent (3 percent) across most grades. However, some pay grades warranted slightly lower or higher increases to create well - structured midpoint progressions that will provide room for increases when moving from grade to grade and will help prevent compression. The recommended non -bargaining pay plan also provides broader salary ranges consistent with the market that allow managers flexibility in determining pay of non -bargaining employees. This schedule is recommended for renumbering to the "200 series," as depicted in Exhibits 6-4 and 6-5. Page 6-11 Proposed Solution EXHIBIT 6-4 CITY OF TAMARAC RECOMMENDED NON -BARGAINING PAY PLAN New ANNUAL SALARY RANGE Grade Minimum Midpoint Maximum Title 202 26,982 35,802 44,622 Administrative Secretary (City Manager) HR Support Specialist I (Human Resources) 204 29,551 39,210 48,869 Fiscal Services Coordinator (Finance) HR Support Specialist 11 (Human Resources) 206 32,118 42,617 53,116 Office Supervisor (Building) Payroll Coordinator (Finance) Public Information Specialist (City Manager) Administrative Coordinator HR Technician (Human Resources) 208 34,686 46,025 67,363 Executive Assistant (Mayor/Commission) Executive Assistant (City Manager) Accountant I (Accounting) Accounting and Revenue Specialist 210 36,145 47,960 59,775 Parks & Recreation Site Supervisor (Parks & Recreation) Assistant Planner (Community Development) Special Events Coordinator (Parks and Recreation) Social Services Supervisor 212 38,540 51,137 63,735 Accountant 11 (Accounting) Management & Budget Analyst (Budget) Revenue Analyst (Finance) Assistant City Clerk (City Clerk) Human Resources Analyst (HR) 214 40,596 53,866 67,136 Special Events Manager (Parks & Recreation) Community Education Preparedness Specialist (Fire) Procurement Specialist (Finance) Benefits Specialist (HR) Safety Specialist (HR) Management Analyst (CM) Training Specialist (HR) Project Manager (Public Works) Senior Human Resources Analyst (Human Resources) GIS Manager (Community Development) -No Page 6-12 .TA a'-- Proposed Solution EXHIBIT 6-4 (Continued) CIr1Y OF TAMARAC RECOMMENDED NON -BARGAINING PAY PLAN New ANNUAL SALARY RANGE Grade Minimum Midpoint Maximum Title 216 43,007 57,065 71,123 Special Projects Coordinator (City Manager's Office) Budget and Contracts Manager (Public Works) Support Services Manager (Utilities) Administrative Services Manager (Parks and Recreation) Engineer I (Public Works) Network Analyst (IT) Systems Analyst (IT) THE Support Specialist P/T (information Technology) Housing Administrator (Community Development) 218 45,177 59,944 74,710 Engineering Coordinator (Utilities -Engineering) Senior Planner (Community Development) Laboratory Manager (Utilities Administration) Construction Superintendent -Trans. & Distrib. (Utilities) Maintenance Superintendent-WW System (Utilities) Parks Superintendent (Parks & Recreation) Recreation Superintendent (Parks and Recreation) Public Works Superintendent (Public Works) 220 47,526 63,062 78,597 Code Enforcement Manager (Building and Code) Water Plant Superintendent -Water System (Utilities) Building Operations Manager Economic Development Manager (Community Development) Public Information Officer (City Manager) 222 50,094 66,468 82,843 Management & Budget Officer Controller (Accounting) Planning & Zoning Manager (Community Development) Engineer 11 (Public Works) 224 52,917 70,215 87,512 Purchasing & Contracts Manager (Purchasing) Operations Manager (Utilities) Operations Manager (Public Works) Risk and Safety Manager (Human Resources) Assistant City Engineer (Public Works) Systems and Network Manager (information Technology) 226 56,041 74,360 92,679 Asst. Director of Human Resources (Human Resources) Asst. Director of Parks and Recreation 228 57,643 76,485 95,327 Asst. Director of Public Works/Capital Projects Manager Asst. Director of Utilities APT Page 6-13 Proposed Solution To further clarify the transition from the current to the proposed plan, Exhibit 6-5 provides a side -by -side comparison of the current and proposed plans, Some of the transitional changes reflect IVIGT's recommendation to consolidate pay grades to reduce the overall number of pay grades in the non -bargaining schedule, In order to accomplish this, positions were moved into the most appropriate new non -bargaining pay grade. This movement as a result of pay grade consolidation was not an "upgrade" or "downgrade" of positions. Therefore, equity adjustments were not recommended as a result of the pay plan consolidation above, EXHIBIT 6-5 CITY OF TAMARAC CURRENT AND PROPOSED NON -BARGAINING PAY PLAN % a 7 8 $ 22,457 $ 29,798 $ 37,139 9 $ 23,705 $ 31,454 $ 39,202 11 $ 26,196 $ 34,759 $ 43,322 202 $ 26,982 $ 35,802 $ 44,622 12 - $ 27,444 $ 36,415 $ 45,385 204 $ 29,551 $ 39,210 $ 48,869 13 $ 28,690 $ 38,068 $ 47,446 14 $ 29,938 $ 39,724 $ 49,510 206 $ 32,118 $ 42,617 $ 53,116 $ 31,183 $ 41,376 $ 51,569 16 $ 32,430 $ 43,031 $ 53,631 208 $ 34,686 $ 46,025 $ 57,363 17 $ 33,676 $ 44,684 $ 55,692 18 $ 34,923 $ 46,339 $ 57,754 210 $ 36,145 $ 47,960 $ 59,775 19 - $ 36,169 $ 47,992 $ 59,814 212 $ 38,540 $ 51,137 $ 63,735 20 $ 37,417 $ 49,648 $ 61,879 21 $ 38,663 $ 51,301 $ 63,939 214 $ 40,696 $ 53,866 $ 67,136 22 $ 39,911 $ 52,957 $ 66,003 23 $ 41,155 $ 54,608 $ 68,060 216 $ 43,007 $ 57,065 $ 71,123 24 - $ 42,401 $ 56,261 $ 70,121 218 $ 45,177 $ 59,944 $ 74,710 25 $ 43,649 $ 57,917 $ 72,184 26 $ 44,896 $ 59,572 $ 74,247 220 $ 47,526 $ 63,062 $ 78,597 27 $ 46,142 $ 61,225 - $ 76,308 Page 6-14 Proposed Solution EXHIBIT 6-5 (Continued) CITY OF TAMARAC CURRENT AND PROPOSED NON -BARGAINING PAY PLAN 28 $ 47,389 $ 652,880 $ 78,370 222 $ 50,094 $ 66,468 $ 82,843 29 $ 48,635 $ 64,533 $ 80,430 31 $ 51,128 $ 67,841 $ 84,553 224 $ 52,917 $ 70,215 $ 87,512 32 $ 52,375 $ 69,496 $ 86,616 226 $ 56,041 $ 74,360 $ 92,679 33 $ 53,621 $ 71,149 $ 88,676 228 $ 57,643 $ 76,485 $ 95,327 L__14 $ 54,868 $ 72,803 � $ 90,738 Finally, MGT proposes changes to several job classifications as detailed in Exhibit 6-6 below. Some of the changes in the table are a result of class consolidation. By consolidating classifications, the City will be able to provide more flexibility to department managers to establish and adjust the pay of employees within the broader grades. Other changes are to title or pay grade to better reflect duties of the class and/or to reflect market competitiveness. As part of the study, MGT will revise and create new class descriptions to reflect the duties of the consolidated and revised classes. Page 6-15 Proposed Solution EXHIBIT 6-6 CITY OF TANLkRAC RECOMMENDED CLASSIFICATION & MARKET -BASED CHANGES NON -BARGAINING PAY PLAN CLASSTITLE CURRENT PAY. GRADE_ RECOMMENDED CLASS TITLE PROPOSED PAY GRADE Legal Secretary 11 abolish class Administrative Secretary (Risk) 11 HR Technician 206 Administrative Coordinator 13 Administrative Coordinator 206 Accounting and Revenue Specialist 16 Accounting and Revenue Specialist 208 Senior Executive Assistant 17 Executive Assistant* 208 Assistant City Clerk 18 Assistant City Clerk 212 Engineer 1 20 Engineer 1 216 Management Analyst 20 Management Analyst 214 Training Specialist 20 Training Specialist 214 GIS Manager 21 GIS Manager 214 Network Analyst 21 Network Analyst 216 N/A — New Classification N/A Housing Administrator 216 Senior Procurement Specialist 21 Procurement Specialist* 214 Systems Analyst 21 Systems Analyst 216 Admin Services Manager 22 Admin Services Manager 216 Laboratory Manager 23 Laboratory Manager 218 Parks Superintendent 23 Parks Superintendent 218 Recreation Superintendent 23 Recreation Superintendent 218 Public Works Superintendent 23 Public Works Superintendent 218 Construction Superintendent 23 Construction Superintendent 218 Maintenance Superintendent 23 Maintenance Superintendent 218 HTE Support Specialist 24 HTE Support Specialist 216 Public Information Officer 28 L-Public Information Officer 220 *NOTE: Indicates a change in classification title. 6.4 Fire Administration Pay Plan Exhibit 6-7 depicts the recommended pay plan for Fire Administration positions. Exhibit 6-8 depicts Fire pay ranges comprising Fire Administration classes, Similar to the non - bargaining ranges discussed above, the midpoint progression was fairly small. As such, the increases provided to the ranges are not uniform and range between five and six percent. MGT has not proposed to rename the Fire ranges. Page 6-16 f Proposed Solution . EXHIBIT 6-7 CITY OF TAMARAC RECOMMENDED FIRE ADMINISTRATION PAY PLAN FBC $62,217 $80,104 $97,992 Battalion Chief - Fire Rescue FDC $65,328 $84,109 $102,891 Fire Division Chief - Fire Rescue DFC $68,594 $88,315 $108,036 Deputy Fire Chief - Fire Rescue EXHIBIT 6-8 CITY OF TAMARAC RECOMMENDED FIRE ADMINISTRATION SCHEDULE FBC $ 62,217 $ 80,104 $ 97,992 FDC $ 65,328 $ 84,109 $ 102,891 DFC $ 68,594 $ 88,315 $ 108,036 6..5 Executive Pay Plan Finally, Exhibit 6-9 depicts the recommended pay plan for the Executive positions, Exhibit 6-10 includes the recommended Executive ranges. The numbering scheme is the "300 series" and includes some minor revisions to midpoint progression. Page 6-17 Proposed Solution EXHIBIT 6-9 CITY OF TA31ARAC RECOMMENDED EXECUTIVE SCHEDULE 301 $56,175 $74,537 $92,900 City Clerk Director of Building and Code 303 $65,163 $86,463 $107,764 Compliance Director of Information Technology Director of Human Resources 305 $71,904 $95,408 $118,911 Assistant City Manager Director of Community Development Director of Finance Director of Parks & Recreation Director of Public Works Director of Utilities 307 $76,877 $102,006 $127,135 Deputy City Manager Fire Chief EXHIBIT 6-io CITY OF TAMARAC RECOMMENDED EXECUTIVE SCHEDULE 301 $ 56,175 $ 74,537 $ 92,900 303 $ 65,163 $ 86,463 $ 107,764 305 $ 71,904 $ 95,408 $ 118,911 307 $ 76,877 $ 102,006 $ 127,135 6.6 Implementation Plan Implementation plans for each schedule are included below. 6-3A Bargaining Im �plementation Plan In order to address problems concerning where employees' salaries fall within the bargaining schedule, MGT has proposed an approach to implementation that includes several types of increases. First, all employees should receive a 3 percent across-the-board Page 6-iS Proposed Solution adjustment. Second, particular employees should receive equity adjustments in order to maintain internal and/or external equity. Equity increases are recommended to be five percent for employees in classes that were recommended for a market or internal equity -based upgrade. Next, any employee whose salary is below the proposed minimum should move at least to the minimum of their proposed pay range. Next, MGT recommends that employees should receive a '!comparatio" increase based on which quartile of the pay range their salary is in after the across-the-board adjustment, equity adjustment, and adjustment to the minimum (if below). This increase is a percentage of their pay range midpoint, though the percentage varies according to the quartile their salary falls within. Those employees in the first quartile will receive a greater percentage of midpoint than those in the fourth quartile in order to help move employees through the pay range. Finally, bargaining employees are recommended to receive an increase based on tenure with the City. The increases are described below in Exhibit 6-11 and Exhibit 6-12 provides a graphic depiction of the increase recommendations for bargaining employees. it is important to note that the increases build on one another but are mutually exclusive, so employees may receive one or more increases as needed. All bargaining employees are recommended to receive at least the 3 percent across-the-board adjustment and comparatio increases as long as the increase does not put them above the proposed maximum of their pay range. While this implementation plan will help to move bargaining employees through their pay ranges, this solution is but the first step toward rectifying this problem. In order to allow bargaining employees to properly move through their pay ranges, the City should establish a system to provide performance increases or other types of increases as a part of or in addition to an annual across-the-board adjustment. Page 6-19 Proposed Solution EXHIBIT 6-1i CITY OF TAMARAC PROPOSED BARGAINING EMPLOYEE SALARY INCREASE PERCENTAGES COMPARATIO INCREASE First Quartile Increase of 1.5 percent of midpoint Second Quartile Increase of 1.0 percent of midpoint Third Quartile Increase of 0.5 percent of midpoint Fourth Quartile Increase of 0.25 percent of midpoint TENURE INCREASE Between 1 and 2 years of service 0.5 percent increase Between 2 and 3 years of service 1.0 percent increase Between 3 and 4 years of service 1.5 percent increase Between 4 and 5 years of service 1.75 percent increase 5 or more years of service 2.0 percent increase EXHIBIT 6-12 CITY OF TAMARAC PROPOSED BARGAINING EMPLOYEE SALARY INCREASE METHODOLOGY STEP 1 3 percent across-the-board adjustment STEP 2 Equity Adjustment for Identified Positions to Address Internal and/or External Equity STEP 3 Adjustment to Minimum for Reclassified Positions, if Needed STEP 4 Comparatio Adjustment STEP 5 Tenure Adjustment Page 6-2o Proposed Solution 6.3.2 No bargaining Implementation Plan Some of the increases recommended for non -bargaining employees are similar to those recommended for bargaining employees. However, the non -bargaining pay schedule lacks some of the problems found in the bargaining schedule, so tenure and comparatio adjustments were not warranted. Further, non -bargaining employees receive up to a 5 percent performance increase each year, so additional increases of this type are not included in the recommended implementation plan. Increases provided to non -bargaining employees included equity adjustments to achieve internal and external equity, and an adjustment to the proposed minimum if needed. 6.3.3 Fi %I Lge -,ntl aple nentation Ian No changes were recommended to Fire Management positions, and equity adjustments were not warranted. 6.3.4 Executive IMDleme-ntation Plan Similar to Fire Management, no position or classification changes were recommended, and no equity adjustments were warranted. While no individual salary adjustments are recommended for Executives, it is important to note that there are two executive positions below the midpoint, with one position significantly below the midpoint. This is to be expected, given differences in tenure and performance, However, the City should consider providing an equity adjustment to the incumbent in this position, given the position supervises other executives with higher salaries. Such an equity adjustment would help remedy the potential internal inequity. 6.4 Implementation Cost The cost of pay adjustments for implementing the revised pay plans as noted above is approximately $598,678. A detailed cost breakout by pay schedule is depicted below in Exhibit 6-13. While it would be ideal to implement all recommended changes in the next fiscal page &-21 Proposed Solution year, given the cost associated with the recommendations, MGT recognizes that fiscal constraints may prevent the City from proceeding to implement all of these changes at once. Therefore, these recommendations and pay adjustments may be implemented in phases over multiple years. EXHIBIT 6-13 CITY OF TAMARAC PROPOSED COST FOR IMPLEMENTATION PAYSCHEDULE SALARY COST SALARY + BENEFITS COST Bargaining Schedule $ 475,924 $ 599,664 Non -bargaining Schedule $ 122,754 $ 154,670 Executive Schedule $ 0.00 $ 0.00 Fire Management Schedule $ 0.00 $ 0.0 0 t 8''. 4''.7s4a14,'�' 598A7, Page 6-22 Appendix A JOB, CONTENT QUESTIONNAIREC' PREPARED FOR: The City of Tamarac Classification & Compensation Study NAME —PHONE/EXT. CLASSIFIED/UNCLASSIFIED JOB TITLE DEPARTMENT YOUR WORKING JOB TITLE (Unofficial Title — if different than Official Job Title) EMPLOYEE NUMBER (this is the number assigned you by MGT) DATE PREPARED Web Users: Please submit by June 3, 2005. Hard Copy Users: Please return the completed JCQ to your department designee by June 3,2005. ST km�-' 2123 Centre Pointe Blvd. Tallahassee, Florida 32308 850-386-3191 850-385-3501 (fax) www.MGTofAmerica.com job Content Questionnaire' INTRODUCTION The following pages are designed to collect information about your role in the City of Tamarac and the job that you perform. The information that you submit will be used to examine internal salary equity, after it is reviewed by your supervisor. Additional survey data and salary reports will be used to determine extemal salary equity (that is, how well your position is compensated compared to other positions in the marketplace). Together, the data collected during this study will be analyzed to develop a classification structure for the City that is equitable, valid, and stable over time. The results may be used to • Identify positions requiring additional job analysis • Make pay adjustments to align individuals performing substantially similar jobs with the City or in other organizations This tool will NOT • Determine how well you perform your job • Decide whether there are individuals who should be released or demoted from their current position • Reduce individual salaries This tool will include the following sections • Basic Job -Related Information • Job Description and Responsibilities • Work Performed, Responsibility and Leadership, and Decision Making Job Factors • Financial and Physical Job Factors BASIC JOB INFORMATION SECTION 1.0 EMPLOYMENT STATUS Standard Workweek in hours LJ Less than 15 Ll 15 — 2o L] 21 —3o Ll 31 - 37,5 Q 37.6 - 40 U Greater than 40 5jq!!Ls (please choose one) E3 Full t'ime 0 MGT Ll Part time Human Resources Management Consulting Practice Page 2 job Content Questionnaire JOB DESCRIPTION AND RESPONSIBILITIES SECTION 2.0 JOB DESCRIPTION In the space provided below, please give a brief, general description of the purpose ofyour position. This description does not have to be the same as yourformaljob description, but it can be ifyou choose. Indicate the number offull-time andpart-time individuals you supervise: Directly*: full-time Indirectly": full-time part-time, reduced hours, and temporary part-time, reduced hours, and temporary * *Direct supervision is the management or supervision of employees who report work to you and who you rate without the coordination of anyone else. Please donot include subcontractors. * "Indirect supervision is the management or oversight of employees who report to you through another supervisor who reports directly to you, Please do not include subcontractors. ig Human Resources Management Consulting Practice Page 3 job Content Questionnaire SECTION 3.0 JOB DUTIES In the space provided below, please list the major job duties ofyour position. For each duty, indicate whether you complete the duty Daily, Weekly, Monthly, Semi -Annually or Annually. Also, please indicate the percent of your time that you spend on each duty on a monthly basis. Finally, check thefive duties that most clearly define yourjob. FREQUENCY % OF TIME FIVE (5) MOST D- DAILY, SPENT ON IMPORTANT W-WEEKLY, EACH DUTIES. M-MTHLY, DUTY S-SEMI- (MONTHLY) ESSENTIAL DUTIES ANNUAL A -ANNUAL Example I — Prepare briefing documents on cash availability Weekly 5 4 Example 2 — Answer residentphone calls on City services Daily 70 1 Example 3 — Utilizeproductivity software to create letters Daily 15 2 Example 4 — Set up meetingsfor the staff Weekly 10 3 (If you need more space, continue on a sheet of paper and staple it to the back of the questionnaire.) (Please only rank five essential duties — �111' is the highest and "5" is the lowest in importance. The % of Time column should total 100 percent *5% of work time is: I day or 8 hours per month Human Resources Management Consulting Practice Page 4 Job Content Questionnaire SECTION 4.0 RESPONSIBILITY WITHIN THE ORGANIZATION Please check the box next to the statement that most closely matches the work that you perform on a regular basis. If there is more than one statement that seems to apply to the type of work that youperform, please check the,boxesfor those that may also apply. Please give examples of job duties performed to support the choices above. (Please use the duty statements you provided in Section 3.0. If you feel that additional detail is helpful for understanding the duty, please provide a short supporting statement.) SECTION 5.0 ROLE WITHIN THE ORGANIZATION Please indicate which of thefollowing statements most CIOSeIV matches the work that you perform on a regular basis. U Clerical/Manual U Technical/Paraprofessional Ll Administrator 13 Managerial[Professional Ll Executive/Advanced Professional L3 Laborer/Trade-Based Occupations If you chose Clerical/Manual or Technical Paraprofessional, please skip to SECTION 6.0. If you chose Administrator, please skip to SECTION 5.1. If you chose Managerial/Professional, please skip to SECTION 5.2. If you chose Exec utive/Advanced Professional, please skip to SECTION 5.3. 0 N9F Human Resources Management Consulting Practice Page S job Content Questionnaire SECTION 5.0 ROLE WITHIN THE ORGANIZATION SECTION 5.1 ADMINISTRATIVE ROLE Please read the following description of an administrative job role and check whether it applies to yourjob. My work requires the exercise of discretion and independentjudgment with respect to matters of significance. Iregularly compare and evaluate possible courses of conduct, and then act or make a decision after the various possibilities have been considered. My decisions and recommendations may be reviewed at a higher level and, upon occasion, revised or reversed. I customarily and regularly exercise independent judgment in performing my essential tasks because: (Thef6flowingare examples of the exercise of "discretion andjudgment" with respect to "matters of significance". Youriob may require one or more duties or responsibilities that are the same or similar to those listed.) I have authority to formulate, affect, interpret, or implement management policies or operating procedures. 0 My work affects City business operations to a substantial degree even though assignments are related to a particular segment. 0 1 can commit the City in matters that have significant financial impact. 0 1 have authority to waive or deviate from established policies or procedures without prior approval. 0 1 can negotiate and bind the City on significant matters. 0 1 provide consultation or expert advice to management. 0 1 am involved in planning long- or short-term business objectives. I investigate and resolve matters of significance on behalf of management. 0 1 represent the City in handling complaints, arbitrating disputes or resolving grievances. 0 The manuals, guidelines or other established procedures I use contain or relate to highly technical, scientific, legal, financial or other similarly complex matters. (These materials can only be understood orinteipreted with advanced or specialized knowledge and skills.) If at least one of these applies to your job, check "Yes" LJ Yes LJ No SECTION 5.2 PROFESSIONAL ROLE Please read the following description of a professionaijob role and check whether it applies to yourjob. My primary duty is performance of work requiring advanced knowledge in a field of science or learning. This advanced knowledge was acquired through a prolonged course of specialized intellectual instruction and academic training. I am in a professional job role because: I use my advanced knowledge to analyze, interpret or make deductions from varying facts or circumstances. My job does not involve routine mental, manual, mechanical, or physical work and knowledge cannot be attained at the high school level. My occupation has recognized professional status, as distinguished from the mechanical arts or skilled trades. My job requires possession of an appropriate academic degree. However, the necessary advanced knowledge can be attained through a combination of work experience and intellectual instruction. (For example: a Chemist who does not have a degree in Chemistry.) LJ Yes U No Is your professional work considered computer -related? Computer -related occupations have primary duties that include at least one of the following (or similar) tasks: Application of systems analysis techniques and procedures, including consulting with users, to determine hardware, software, or system functional specifications Design, development, documentation, analysis, creation, testing or modification of computer systems or programs Design, documentation, testing, creation, or modification of computer programs related to machine operating systems El Yes U No MST 0 0 Human Resources Management Consulting Practice Page 6 Job Content Questionnaire SECTION 5.3 EXECUTIVE/MANAGEMENT ROLE Please read the following description of an executivelmanagement role and check whether it applies to youriob. My primary duty is management of a recognized City division or subdivision. I regularly direct the work of two or more other full-time employees. I have the authority to hire or fire other employees; or, my suggestions and recommendations as to hiring, firing, advancement and promotion or other change of status of other employees are frequently requested and relied upon. I am in an executive and/or management role because: 0 1 determine policies and work procedures; or the type of materials, supplies, machinery, and equipment of tools to be used. 0 1 also provide for the safety and security of employees or property; plan and control the budget; and monitor or implement legal compliance measures. 13 Yes LJ No SECTION 6.0 VOCATIONAL/EDUCATIONAL PREPARATION What level of education should be reau for your position? L] Up to and including some high school L] Completion of high school/GED U Some College 4 of Hours (Semester/Quarter) • Completion of associate's degree Lj • Completion of bachelor's degree Lj Some graduate work # of Hours (Semester/Quarter) Completion of master's degree Completion of doctorate degree Other Other What certificalions, licenses, or professional designations, if any are requ . for your position? What certifications, licenses, or professional designations, if any are preft oryourposition? f SECTION 7.0 EXPERIENCE REQUIRED How much experience should be requ for Your Position? Ll No experience required L3 5 Years L3 Six Months Ll 6 Years U I Year U 7 Years U 2 Years L3 8 Years U 3 Years Ll Over 8 Years U 4 Years Can education be substitutedfor experience? Can experience be'substitutedfor education? Ll Yes U No Q Yes LJ No 0 uMCTHuma . n Resources Management C*nsulting Practice Page 7 Job Content Questionnaire JOB FACTORS SECTION 8.0 WORK PERFORMED This section relates to the broad type of work you perform in your job (the essential duties you identified in Section 3. 0). Please read each of the sentences below, and check the box representing the closest match to the work that you described on theprevious page. . If there is more than one statement that seems to apply to the type of work thatyouperform, please check the boxesfor those that may also apply. MAY ALSO CLOSEST FACTOR APPLY FACTOR *Perform clerical or manual duties; *May copy, compile, maintain basic files systems or enter data, or compute data using addition, subtraction, multiplication, and division; or compare items against a standard; or use or operate light equipment such as lawn mowers, weed eaters, pick ax, sedan, pickup truck, van; or serve as a flag person on a road crew; or perform general housekeeping/custodial duties. *Perform clerical or manual duties involving intensive understanding of a restricted field, unit or division; *May summarize, tabulate, or format data or information, or gather data and information for later evaluation; or perform arithmetic operations including basic geometry or algebra, including computing discounts, interest rates, ratios and/or percents; or uses or operates medium use equipment such as chain saws, concrete or stump grinders, commercial mowing equipment, dump trucks, backhoe, front-end loader; or journeyman level trades work. *Perform specialized technical work involving data collection, evaluation, analysis, and troubleshooting, or reports on operations and activities of a department, or performs general coordination of individual or departmental activities; *May use descriptive statistics, advanced geometry or algebra; requires the use of a wide range of administrative and/or technical methods in the solution of problems; or operate heavy construction equipment such as bulldozers, graders, cranes, excavators, jet vac trucks; or operates 16/18 wheel tractor trailers; or perf6 master level trades duties, *Perform entry level professional work including basic data analysis and synthesis, or- report on operations and activities of an organization; or perform quality assurance and compliance activities; *.�_use advanced algebra, inferential statistics, and/or financial models. *Perform professional level work requiring a wide range of administrative, technical, scientific, engineering, accounting, legal, or managerial methods applied to complex problems; *May plan or direct the sequence of department or division activities. *Perform professional or managerial work including advanced data analysis and synthesis; *May develop policies, procedures, or methodologies based on new facts or knowledge; or interpret or apply established policies. *Perform advanced professional work methods to formulate important recommendations or make technical decisions that have an organization -wide impact; *May require the use of creative ability and resourcefulness in the analysis and solution of complex problems; may develop newapproaches or methodologies to solve problems not previously encountered. *Perform executive or expert professional work to establish policy, long-range plans, and programs, identify funding sources and allocate funds; *May develop or use theoretical mathematical concepts to formulate new techniques, or make decisions that impact both the n and the disciprine._____ Please give examples of job duties performed to support the choices above. (Please use the duty statements you provided in Section 3.0. If you feel that additional detail is helpful for understanding the duty, please provide a short supporting statement.) IT 0 4W A! Human Resources Management Consulting Practice Page 8 Job Content Questionnaire SECTION 9.0 RESPONSIBILITY AND LEADERSUIP This section relates to the amount of leadership your job requires. Please read each of the sentences below, and check the box representing the closestmatc to the work that you described on the previous page. If there is more than one statement that seems to apply to the type of work that you perform, Please check the boxesfor those that may also apply. MAY ALSO CLOSEST FACTOR APPLY FACTOR *Follow instructions or work orders; or read routine sentences, instructions, regulations, or procedures; *Communicate using routine sentences, complete routine job forms and incident reports, or communicate routine information regarding daily activities. *Follow technical instructionS7 procedure manuals and charts to solve practical problems, or compose routine or specialized reports or forms and business letters, or ensure compliance with clear guidelines and standards; *Communicate to convey or exchange general work - related information or service to internal or external customers. . *Follow complex technical instructions, solve technical problems, or disseminate information regarding policies. and procedures; may compose unique reports or analysis, or provide extensive customer service to internal or external customers; *Communicate information to guide or assist people; ni�y give instructions or assignments to helpers or assistants. *Follow complex rules or systems, using professional literature and technical reports; or enforce laws, rules, regulations, or ordinances; *Communicate with internal and external groups, write manuals and complex reports, persuade or influence others in favor of a service, _p2 A�of view, or course of action. *Supervise, instruct, or train others through explanation, demonstration, and supervised practice or make recommendations based on technical expertise; *May have first -level supervisory duties including administration of performance feedback; or coordinate work activity schedules for teams; *Communicate information among co-workers, customers, vendors, and management; or speak before professional and civic groups; may write complex articles and reports or develop presentations for specialized audiences; may read scientific or technical journals )r rep rts. *Direct, manage, or lead others; may determine work procedures, assign duties, maintain harmonious relations, or promote efficiency; may develop and administer operational programs; or may write or present extremely complex papers and reports; *Communicate with operational and functional leaders; read and interpret professional materials involving advanced bodies of knowledge. *Formulate and issue policies, procedures, and instructions; responsible for long term planning within a department or division; *Communicates through negotiation and consensus building to exchange ideas, information, and opinions or develop decisions, conclusions, or solutions. *Guide organization -wide development; leads the development of organization mission, vision, and principles; directs capital improvement initiatives; *Communicate with key stakeholders to effect Iona term planniap, Please give examples of job duties performed to support the choices above. (Please use the duty statements you provided in Section 3.0. If you feel that additional detail is helpful for understanding the duty, please provide a short supporting statement.) gGT Human Resources Management Consulting Practice Page 9 Job Content Questionnaire SECTION 10.0 DECISION MAKING This section relates to the amount of'decision-making yourjob requires. Please read each of the sentences below, and check the box representing the closest match to the work that you described on the previous page. If'there is more than one statement that seems to apply to the type of work that you perform, please check the boxesfor those that may also apply. MAY ALSO CLOSEST FACTOR APPLY FACTOR *Perform routine or semi -routine work under immediate supervision; *Work in a very stable environment with clear and uncomplicated written/oral instructions; *Requires very few decisions, affecting only the individual. *Perform semi -routine work involving set procedures, but which may require problem -solving, serve customers or co-workers, or respond to requests; *Work in a stable environment with clear and uncomplicated written/oral instructions but with some variations from the routine; may be responsible for providing information to others; *Requires some decisions that affect a few co- workers. *Perform semi -skilled work involving some set procedures and frequent problem solving; *Work in a somewhat fluid environment with rules and procedures having many variations from the routine *Requires frequent decision making affecting co-workers or the general public; may be responsible for providing information to those who de2end on a service or product, *Perform skilled work involving almost constant problem solving; *Work in a moderately fluid environment with guidelines and rules having frequent variations from the routine; *May be responsible for actions of others, requiring almost constant decisions affecting co-workers, crime victims, patients, customers, clients or others in the general public. *Perform coordinating work involving guidelines and rules with constant problem solving; *Work in a very fluid environment with guidelines having significant variation; *May be responsible for actions of others requiring development of procedures and constant decisions affecting subordinate workers, crime victims, patients, customers, clients, or others in the general public. *Perform. management and supervisory work involving policy and guideline interpretation, solving both people and work related problems; *Work in a dynamic environment, responsible to assist in developing policies and practice; *Decision -making is a significant part of job, affecting a large segment of the organization and the general public. Verform advanced professional work involving the application of principles of logical thinking to diagnose or define problems, collect data and solve abstract problems with widespread unit or organization impact *Decision -making is almost the entire focus of job, affecting most segments of the organization and the general public; *Work in a highly dynamic environment, responsible to establish goals, o�iectives and policies, *Perform executive work involving the application of broad principles of professional management and leadership to new problems for which conventional solutions may or may nor exist; *Decision -making is the primary aspect of the job, affecting organization, related organizations, and major segments of the general population. * Responsible for long-range goals, planning, and methodologies; works in an evolving environment with emerging knowledge and I I technoloEies, competing priorities, and changing politics. Please give examples of job duties performed to support the choices above. (Please use the duty statements you provided in Section 3.0. If you feel that additional detail is helpful for understanding the duty, please provide a short supporting statement.) a MGT Human Resources Management Consulting Practice Page 10 job Content Questionnaire SECTION 11.0 FINANCIAL AUTHORITY Please read each of the sentences below, and check the boxes next to each factor representing the financial authority your job entails. Q None[Not Applicable LJ Handle cash transactions; prepare and process purchase orders L1 Bill or reconcile records, including departmental budget records and other related information such as subcontracts El Manage inventory, property, or loss control L3 Administer benefits by determining individual eligibility and coverage levels or determining compensation levels Purchasing authority: the ability to purchase goods or services worth more than $100 without securing approval from another authority or Financial Recommendations: the ability to make recommendations that impact resource allocation El Manage or administer budget within assigned department D Budget or allocate funds within or across departments or divisions Please give examples of job duties performed to support the choices above. (Please use the duty statements you provided in Section 3.0. If you feel that additional detail is helpful for understanding the duty, please provide a short supporting statement.) 0 M91 Human Resources Management Consulting Practice Page I I job Content Questionnaire SECTION 12.0 TOOLS AND EQUIPMENT USAGE AND REPAIR Please read each of the sentences below, and check the boxes next to each factor representing the tools or equipment you use in various ways to complete yourjob. El None/Not Applicable U Use office machines such as copiers or calculators LJ Use computers for data entry; handle, use, or repair hand-held power equipment or light machinery Ll Use computers for word processing, spreadsheets, PowerPoint presentations or custom applications; operate or repair large shop equipment and machines, vehicles, or firearms L] Use, develop, or Eepair electronics or complex software (management information systems), hardware, or network systems; operate, install, test or inspect heavy or complex machinery (construction equipment, heating and cooling systems, and automated service equipment) U Supervise the activities of those operating or repairing complex machinery or technology systems Ll Interpret policy and establish methods and procedures for acquiring, installing, testing, operating or repairing machinery or technology systems L3 Establish policy for the acquisition, installation, testing, operation, and maintenance of machinery or technology systems L3 Establish long-range plans arid programs for capital improvements, major construction projects, or new technology systems Please give examples of job duties performed to support the choices above. (Please use the duty statements you provided in Section 3.0. If you feel that additional detail is helpful for understanding the duty, please provide a short supporting statement.) 0 )§T- Human Resources Management Consulting Practice .f Awric' Page 12 job Content Questionnaire SECTION 13.0 PHYSICAL REQUIREMENTS This section relates to the amount of physical ability your job requires. Please check each factor that is required to complete an essentialjobfunction (which you identified in Section 2. 0 - Job Descriptions and Responsibilities). 13 None/ Not Applicable U Lift more than 20 lbs. Ll Lift more than 40 lbs. L] Lift more than 60 lbs. L3 Vision: any El Vision: color perception L3 Sense of Smell D Sense of Taste C3 Hearing: any Hearing: above average Speaking Q Depth perception Ll Texture perception U Any other physical requirement for essential job duties: Please give examples of job duties performed to support the choices above. (Please use the duty statements you provided in Section 3.0. If you feel that additional detail is helpful for understanding the duty, please provide a short supporting statement.) 0 MGTHuman Resources Management Consulting Practice —5rA�.� Page 13 job Content Questionnaire SECTION 14.0 SUPERVISOR'S COMMENTS Instructions: Please review the questionnaire carefully and check ifyou agree or disagree with the employee's choices or statements. Note any additional information that youfeel is important to the understanding of this employee's work Ifyou disagree with any of the levels checked or statements made in this questionnaire, please include Xour rationale, If you need additional room, please add a page and staple it securely to this questionnaire. Each section must be reviewed. Failure to review each section thoroughly and to complete this section of the questionnaire will result in a delay in the evaluation process. Thankyoufor your time and careful attention to this process. SECTION AGREE DISAGREE COMMENTS 1.0 2.0 3.0 4-0 5.0 6.o TO 8,0 9.0 1 10,0 11.0 12.0 _F3 -0 I certify that I have read and reviewed this questionnaire and that I have noted any additional information or areas of disagreement to the best of my ability. Supervisor's Signature Date Additional Comments: Human Resources Management Consulting Practice Page 14 Appendix B Management Issues Paperc Author of Manac lement.issue Paperp: Your Name: Your Classification Title: OFFICIAL Department and Division Names: Management Issue Detail: 1. OFFICIAL CLASSIFICATION TITLE: 11. EMPLOYEES IN CLASS RELATED TO THE ISSUE (please list names of class incumbents): Ill. DESCRIPTIONIRESOLUTION OF ISSUE: 'T Recruitment/Retention of E3qualified employees Curre rit Pay Grade/Salary C u r e n t P a y should be revised/updated R a n 9 e s h ou Recommended New Salary Range: F1Range tio e should be Clas 0fication Titl� C I a s s i f ica ecommended New Title: revised/updated PEF1 Career Path/Advancement for New Series should include: this Classification ot r Other (please briefly describe) IV. BACKGROUND OF ISSUE A- Please briefly describe the nature of the issue(s) checked in Part III: B. Are other related classifications comparable to this classification in terms of required skill, effort, responsibility or working conditions? Please list titles and pay grades: