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HomeMy WebLinkAboutCity of Tamarac Resolution R-2000-130Temp Reso# 9029- May 3, 2000 Page 1 CITY OF TAMARAC, FLORIDA RESOLUTION NO. R-2000-130 A RESOLUTION OF THE CITY COMMISSION OF THE CITY OF TAMARAC, FLORIDA AUTHORIZING THE APPROPRIATE CITY OFFICIALS TO EXECUTE AN AGREEMENT WITH BELLSOUTH COMMUNICATION SYSTEMS, INC. TO PURCHASE A COMPLETE TURNKEY TELEPHONE SYSTEM AND PREMISES WIRING FOR DATA AND VOICE AT A COST OF $31,860.41, TO BE INSTALLED AT THE SENIOR AND COMMUNITY CENTER, UTILIZING BROWARD COUNTY CONTRACT#060597-RB; PROVIDING FOR CONFLICTS; PROVIDING FOR SEVERABILITY; AND PROVIDING FOR AN EFFECTIVE DATE. WHEREAS, the Senior and Community Center is currently under construction and needs a telephone system for its operation and; WHEREAS, the premises needs to be wired appropriately for data network and telephone system; and WHEREAS, Bellsouth provides the required services, at very competitive rates, under Broward County contract #060597-RB attached hereto as Exhibit "A"; and WHEREAS, the proposed telephone system including thirty telephone sets, a battery backup unit and laborwill cost $23,365.41 as outlined in the schedule for purchase of equipment and/or services attached hereto as Exhibit "1 "; and WHEREAS, the premises wiring for data network and voice will cost $8,495.00 including all materials and labor as outlined in the schedule for purchase of equipment and or services attached hereto as Exhibit "2"; and WHEREAS, City of Tamarac Code, §6-155 allows the Purchasing Officer the authority to waive purchasing procedures and purchase equipment which is the subject of Temp Reso# 9029- May 3, 2000 Page 2 contracts with the State of Florida, the United States Government, or with other government agencies: and WHEREAS, funding for this purchase is available in the Parks and Recreation budget; and WHEREAS, the Director of MIS and the Director of Parks and Recreation recommends approval; and WHEREAS, the City Commission of the City of Tamarac, Florida deems it to be in the best interest of the citizens and residents of the City of Tamarac to authorize the appropriate City officials to execute an agreement attached hereto as Exhibit "B" with Bellsouth Communication Systems, Inc. to purchase of a telephone system and premises wiring for data and telephones for the Senior and Community Center under Broward County contract #060597-RB at cost of $31,860.41. NOW, THEREFORE, BE IT RESOLVED BY THE CITY COMMISSION OF THE CITY OF TAMARAC, FLORIDA: SECTION 1: The foregoing "WHEREAS" clauses are hereby ratified and confirmed as being true and correct and is hereby made a specific part of this Resolution. SECTION 2: Appropriate City Officials are hereby authorized to execute an agreement with Bellsouth Communication Systems, Inc. to purchase a telephone system and premises wiring for data and telephones at a cost of $31,860.41. SECTION 3: All resolutions or parts of resolutions in conflict herewith are hereby repealed to the extent of such conflict. SECTION 4: If any clause, section, other part or application of this Resolution is held by any court of competent jurisdiction to be unconstitutional or invalid, in part or application, it shall not affect the validity of the remaining portions or applications of this Temp Reso# 9029- May 3, 2000 Page 3 1 1 Resolution, SECTION 5: passage and adoption. This Resolution shall become effective immediately upon its PASSED, ADOPTED AND APPROVED this C� 7" day of , 2000. r JOE SCHREIBER MAYOR ATTEST: MARION SWENSON, CMC INTERIM CITY CLERK I HEARBY CERTIFY that I ha approv9d this resplution as form. MITgFELL S. KRP CITY ATTORNEY RECORD OF COMMISSION MAYOR SCHREIBER DIST 1: COMM, PORTNER DIST 2: COMM, MISHKIN _,,, DIST 3: COMM. SULTANOF DIST 4. VIM ROBERTS Exhibit "A" TELEPHONE SYSTEM MASTER MAINTENANCE AGREEMENT Between BROWARD C UNTY and BELLSOUTH COMMUNICATION SYSTEMS L.L.C. to Provide MAINTENANCE SERVICESUPPORT AND EQUIPMENT FOR ALL TELECOMMUNICATION SYSTEMS AND SUBSY-qTFMq A J for BROWARD COUNTY, FLORIDA (RLI #060597-RB) • tsmma,oct.98, January 25, 2000 Exhibit "A" • 11 8.4 8.4.1 8.5 8.6 9.1 9.2 9.3 10 10.1 10.2 10.3 10.4 10.5 10.6 10.6.1 10.6.2 10.6.3 10.6.4 10.6.5 10.6.6 10.6.7 10.6.8 10.6.9 10.6.10 TABLE OF CONTENTS Article, Section Subsection Description 1 Definitions and Identifications 2 Preamble 3 Scope of Services 4 Term and Time for Performance 5 Compensation 5.2 Method of Billing and Payment 5.5 Unsatisfactory Work 6 Additional Services or Changes in Scope of Work 6.5 Minor Changes in County Service Orders 7 Equipment Deliverables 7.7 Warranty 7.7.1 New System Warranty 7.7.2 MAC Warranty 7.7.3 Warranty Disclaimer 8 General Conditions 8.1 County Access to Work 8.2 Project Documentation 8.3 Software License 8.3.1 Joint Obligations 8.3.2 Contractor's Warranty and Maintenance Obligations Unaffected by Assignment of Licenses Year 2000 Warranty Year 2000 Limitation of Liability Exclusions Limitation of Liability Indemnification and Liability Pat6nt Indemnification County Liability Maintenance Schedule of Equipment Service Plan Service Fee Term Schedule Assigned Technicians Maintenance Responsibilities Minor Repair Requirements Major Repair Requirements After Hour Coverage, Emergency and Contractor's Required Response Specifications Failure of Contractor to Provide Technical Coverage Contractor's Responsibility to Inform County Staff of Repair Status Repair Coverage Requirements During Normal Business Hours Contractor's Technical Assistance for County Personnel Contractor's Requirements to Stock Equipment at County Site(s) Equipment Failure Contractor's Responsibility to Provide County Status of Repairs Pane # 6 10 10 13 13 14 16 17 17 18 20 20 20 20 20 20 21 21 22 22 23 24 24 26 27 27 28 28 28 28 29 29 29 31 31 31 33 33 34 34 35 35 36 36 2 tsmma.oct.98, January 25, 2000 Exhibit "A" is TABLE OF CONTENTS Article, Section Subsection Descri ion Page # 10.6.11 Preventative Maintenance Requirements 37 10.6.12 Requirements for Monthly Audit Reports 38 10.6.13 Requirements for Annual Inventory Reports 38 10.6.14 Contractor's Responsibility to Correct Work Areas as 38 Originally Found 10.7 Moves, Adds or Changes (MAC) Work 39 10.8 Access 40 10.9 Office Space and Parking Arrangements 41 10.10 Annual Report Card and Reports 41 10.11 Future Maintenance Provisions 41 10.12 Voice and Data Cabling Requirements 41 11 Training Requirements 43 11.1 Customer Service Representative Training of Users 43 11.2 County Staff Training 43 11.3 On -Site Technical Training 44 12 County Contract Administrator and Project Manager 44 13 Insurance 44 13.3 Comprehensive General Liability Insurance 45 13.4 Business Automobile Liability 45 13.5 Workers' Compensation Insurance 45 14 Performance and Liquidated Damages 46 • 15 Termination 47 15.6 Remedies 48 15.7 Termination With Cause 49 16 Resolution of Disputes 49 17 Miseellaneous 50 17.1 Ownership of Documents 50 17.2 Audit Right and Retention of Records 50 17.3 Site Conditions 51 17.4 Coordination 51 17.5 Non Discrimination, Equal Opportunity and American with 52 Disabilities Act 17.6 Subcontractors 52 17.7 Assignment and Performance 53 17.8 Representation of County and Contractor 53 17.9 Prior Agreements 53 17.10 Incorporation by Reference 54 17.11 Multiple Originals 54 17.12 Applicable Law and Venue 54 17.13 Amendments 54 17.14 Notices 54 17.15 Waiver of Breach 55 17.16 Public Entity Crime Statement 55 17.17 Independent Contractor 56 17.18 Prevailing Wage Requirement 56 17.19 Third Party Beneficiaries 56 17.20 Contingency Fee 56 3 tsmma.oct.98, January 25, 2000 Exhibit "A" TABLE OF CONTENTS Article, Section Subsection Description Pace # 17.21 Joint Preparation 57 17.22 Compliance with Laws 57 17.23 Severance 57 17.24 Priority of Provisions 57 17.25 Option for Additional Engineering Services 57 17.26 Applicability to Participating Govemment Agencies 57 17.27 Drug -Free Workplace Certification 58 17.28 Non -Collusion Clause 58 17.29 Permits and Licenses 58 17.30 Risk of Loss 58 17.31 Title 59 17.32 Force Majeure 59 17.33 Taxes 59 17.34 Default by County 59 17.35 Prices 60 17.36 Warranties 60 17.37 Warranty Service 61 17.38 Installation 61 17.39 Maintenance Service B2 17.40 Warranty and Maintenance Service Exclusions 62 17.41 Survival 63 Exhibit A Maintenance Schedule of Equipment and Software Exhibit A-1 Maintenance Schedule of Equipment and Software - Aviation Exhibit B Unit Pricing for Nortel Meridian Option 11 - 81 Exhibit C Unit Pricjpg for Nortel Norstar Exhibit D Example of Vendor's Monthly Statement Exhibit E Nortel Software License Exhibit F Prevailing Wage Rates Exhibit G State of Compliance - Prevailing Wage Rate Ordinance No. 83-72 Exhibit H Essential Station List for Restoration of Service Exhibit I Example of Annual Switch Inventory Requirement Exhibit J-1 Control Form 105-22 "Requisition for Telephone Service" Exhibit J-2 Control Form 105-22C "Authorization to Proceed With Work a5 Required on Requisition for Telephone Service..." Exhibit K CONTRACTOR's Cable Pricing Exhibit L Century Compliance Warranty Addendum - Nortel Exhibit M BellSouth's Standard Technical Escalation Procedures C7 4 tsmzna.oct.98, January 25, 2oW Exhibit "A" 0 TELEPHONE SYSTEM MASTER MAINTENANCE AGREEMENT Between BROWARD COUNTY and BELLSOUTH COMMUNICATION SYSTEMS L.L.C. to Provide MAINTENANCE SERVICE SUPPORT AND EQUIPMENT FOR ALL TELECOMMUNICATION SYSTEMS AND SUB -SYSTEMS for BROWARD COUNTY, FLORIDA (RLI #060597-RB) This is an Agreement, made by and entered into by and between: BROWARD COUNTY, a political subdivision of the State of Florida, hereinafter referred to as "COUNTY," Af r� and BellSouth Communication Systems, L.L.C., a Georgia limited liability corporation authorized to do business in the State of Florida, located at 6451 North Federal Highway, Suite 1220, Fort Lauderdale, FL 33308, its successors and assigns, hereinafter referred to as "CONTRACTOR." WHEREAS, CONTRACTOR has agreed to provide COUNTY with all maintenance, service, support and Equipment for all telecommunication Systems and Sub -Systems referenced herein, as well as provide for other telecommunication needs of COUNTY as set forth herein; NOW, THEREFORE, WHEREAS, COUNTY has determined that standardization of COUNTY telecommunications equipment, including telephones, switches and software, with Nortel manufactured equipment or products CONTRACTOR sells will provide savings from economies of scale, a reduction of maintenance and training time and expense, and a reduction of costs due to inventory interchange ability, as well as a reduction of the . expense and resources required of Contract Administrator; NOW THEREFORE, tsmma.oct.98, January 25, 2000 Exhibit "A" . Witnesseth IN CONSIDERATION of the mutual terms, conditions, promises, covenants and payments hereinafter set forth, COUNTY and CONTRACTOR hereby agree as follows: r1 LJ ARTICLE 1 DEFINITIONS AND IDENTIFICATIONS 1.1 Accel2t or Acce tance: As set forth herein, is defined as complying in all material respects with manufacturer's published specifications. 1.2 Agreement: Means this document, Articles 1 through 17 inclusive and Exhibits A, B, C, D, E, F, G, H, I, J-1, J-2, K, L and M. Other terms and conditions are included in the exhibits and documents that are expressly incorporated by reference. 1.3 Alcohol & Dr u Abuse Treatment Center: The Alcohol & Drug Abuse Treatment Center located at 1011 S.W. 2nd Court, Fort Lauderdale, Florida. 1.4 Aviation De artment: The Aviation Department located at Terminal 3 at 320 Terminal Drive, Floors 2 and 3; and Terminal 2 at 200 Terminal Drive, both located in Fort Lauderdale, Florida. 1.5 Board: The Broward County Board of Count Commissioners. missioners. 1.6 Broward Prokc Mana er: Whenever the term Project Manager is used herein referring to COUNTY, it is intended to mean the person(s) designated in writing by the Contract Administrator to manage the day-to-day implementation of the Project. 1.7 Certified: Means technicians trained by attendance at manufacturer provided training, as established as of October 1, 1998, receipt of a certificate evidencing said training, and recordation in the relevant personnel database. 1.8 Contract Administrator: The Broward County Administrator, Director of the Broward County Telecommunications Division, or the designee of such County Administrator or Director. The primary responsibilities of the Contract Administrator are to coordinate and communicate with CONTRACTOR and to manage and supervise execution and completion of the Scope of Services and the terms and conditions of this Agreement as set forth herein. In the administration of this Agreement, as contrasted with matters of policy, all parties may rely on the instructions or determinations made by the Contract Administrator; provided, however, that such instructions and determinations do not change the Scope of Services, and provided further that changes by the Contract Administrator which are expressly authorized 6 tsmrna.oct.98, January 25, 2000 Exhibit "A" by the Procurement Code (Chapter 21 of the Broward County Administrative Code) may be relied upon by the parties. 1.9 CONTRACTOR: Means the. entity selected to service and support the requirements pursuant to this Agreement. 1.10 Contractor Project Manager: Shall refer to CONTRACTOR's assigned Project Manager to oversee all telecommunications aspects as is determined and defined within this Agreement. 1.11 COUNTY: Broward County, a political subdivision of the State of Florida. 1.12 County Attorney: The chief legal counsel for COUNTY who directs and supervises the Office of County Attorney pursuant to Section 4.03 of the Broward County Charter. 1.13 Customer Service Ticket; The Customer Service Ticket is related to COUNTY's Control Form 105-22D titled, Authorization to Proceed With Work as Required on Requisition for Telephone Service (Control Form 105-22). 1.14 Emergency eration Center: The Emergency Operation Center (EOC) located at 201 N.W. 84th Avenue, includes the West Regional Courthouse (WRC) (100 N. • Pine Island Road), and the West Regional Library (8601 W. Broward Blvd.), all located in Plantation, Florida. LJ 1.15 Etc u__ipmea!: is defined as all communications and information systems products purchased from or serviced by CONTRACTOR pursuant to this Agreement. Equipment shall also include Software as defined in Article 1.33. 1.16 Governmental Center: The Broward County Governmental Center located at 115 S. Andrews Avenue, including the Annex (formerly at the SunBank buildings at 5-7 and 25 S. Andrews Avenue), the parking structure and offices located at 101 S.W. 1 st Avenue, and parking structure and offices located at 151 S.W. 2nd Street, and Mass Transit downtown terminal located at 101 N.W. 1st Avenue, all in Fort Lauderdale, Florida. 1.17 Judicial „Complex: The Broward County Courthouse, including the Broward County Main Jail located at 555 S.E. 1st Avenue, and the North and East wings of the Courthouse, located at 201 S.E. 6th Street in Fort Lauderdale, Florida. 1.18 MAC: Is defined as move, add, change work performed by CONTRACTOR pursuant to proper authorization from COUNTY. 7 tsmma.oct.98, January 25, 2000 Exhibit "A" • 1.19 Main Library: The Main Library located at 100 S. Andrews Avenue, Fort Lauderdale, Florida, remote telephone service is provided by the system located at the Governmental Center. 1.20 Mass Transit Division: The Mass Transit Division located at 3201 W. Copans Road, Pompano Beach, Florida. 1.21 Midrise.Office Building: The Midrise Office Building located at 540 S.E. 3rd Avenue, Fort Lauderdale, Florida. 1.22 Mira Barer Building: The Mira Barer Building located at 218 S.W. 1 st Avenue, Fort Lauderdale, Florida. 1.23 North Broward Detention Center: The North Broward Detention Center (NBDC) located at 1550 Blount Road, which also includes the Conte Center located at 1351 N.W. 27 Avenue, both located in Pompano Beach, Florida. 1.24 North Regional Courthouse: The North Regional Courthouse (NRC) located at 1600 W. Hillsboro Blvd., Deerfield Beach, Florida. 1.25 Notice to Proceed: A written notice to proceed issued by the Contract Administrator authorizing CONTRACTOR to proceed with the work described in this Agreement. 1.26 Office of Environmental Services: The Office of Environmental Services (OES) located 4 2655 W. Copans Road, including the remote WasteWater Division located at 2401 N. Powerline Road, both located in Pompano Beach, Florida. 1.27 Parks and Recreation Administration: The Parks and Recreation Administration located at 950 N.W. 38 Street, Oakland Park, Florida. 1.28 Port Everglades Department: The Port Everglades Department located at 1850 Eller Drive, and also includes remote location at the Part Everglades Public Safety Building (1901 Eller Drive), both in Fort Lauderdale, Florida. 1.29 Project: The Project consists of the services described in Article 3. 1.30 Public Safety Buildin : The Public Safety Building (PSB) located at 2601 W. Broward Blvd., Fort Lauderdale, Florida. 1.31 Service Order: Is defined as any request for Equipment and/or Services placed by COUNTY pursuant to this Agreement, as more fully described in Section 10.7. 8 tsmma.oct.98, January 25, 2000 Exhibit "A" • 1.32 Services: is defined as work performed by CONTRACTOR pursuant to this Agreement, including but not limited to the following (i) Warranty and Maintenance Services, and/or (ii) Installation Services. 1.33 Software: Is defined as any set of one or more computer programs which is composed of routines, subroutines, concepts, processes, algorithms, formulas, ideas, or know-how severally owned by or licensed by CONTRACTOR and/or any one of its suppliers, regardless of particular delivery median in or on which such intangible assets may be embodied. The term Software shall also include any corrections, "patches," updates, or revisions to Software originally provided. 1.34 South Regional.. Courthouse: The South Regional Courthouse located at 3550 Hollywood Blvd., Hollywood, Florida. 1.35 Sub -System: As set forth in this Agreement, the integrated systems, including voice mail, automated attendants, automatic call distributors, customized control routing, universal power supplies, remote access devices, battery back-up units, integrated voice response, and any related and embedded Software reporting products so designated by COUNTY and accepted in writing by CONTRACTOR. 1.36 System: As set forth in this Agreement, the Telecommunications System, which may include switches, related software, and peripheral equipment by COUNTY and accepted in writing by CONTRACTOR. As used in this Agreement, the terms "System" and "switch" have equal meaning. 1.37 Traffic Engineering Division: The Traffic Engineering Division located at 2300 W. Commercial Blvd., Fort Lauderdale, Florida. 1.38 Unsatisfactory: Work or performance that is defined as failing to comply in all material respects with the manufacturer's published specifications. 1.39 West Regional Courthouse: The West Regional Courthouse (WRC) located at 100 N. Pine Island Road, Plantation, Florida, and is a part of the Emergency Operations Center complex. 1.40 West Regional Library: The West Regional Library located at 8601 W. Broward Blvd., Plantation, Florida, and is a part of the Emergency Operations Center complex. 9 tsmma.oct.98, January 25, 2000 Exhibit "A" 0 ARTICLE 2 PREAMBLE In order to establish the background, context and frame of reference for this Agreement and to generally express the objectives and intentions of the respective parties herein, the following statements, representations and explanations shall be accepted as predicates for the undertakings and commitments included within the provisions which follow and may be relied upon by the parties as essential elements of the mutual considerations upon which this Agreement is based. 2.1 Negotiations pertaining to the Services to be performed and the Equipment to be provided by CONTRACTOR were undertaken between CONTRACTOR and a Selection/Negotiation Committee selected by the Board of County Commissioners, and this Agreement incorporates the results of such negotiations. 2.2 The entire Agreement consists of this document; Articles 1 through 17 inclusive; and Exhibits A, B, C, D, E, F, G, H, I, J-1, J-2, K, L and M. ARTICLE 3 i SCOPE OF SERVICES L` CONTRACTOR shell perform all work identified in this Agreement and the attached Exhibits. The patties agree that the Scope of Services is a description of CONTRACTOR's obligations and responsibilities and is deemed to include labor, materials, Equipment, and tasks as set forth in this Agreement. 3.1 CONTRACTOR shall provide assigned technicians with the appropriate manufacturers' training with certification for the maintenance of all Systems and Sub -Systems as configured as of October 1, 1998, in accordance with Section 4.2 and Article 10, Maintenance Schedule of Equipment. 3.2 CONTRACTOR shall provide maintenance for all Systems and Sub -Systems in place as of October 1, 1998, at the locations covered by this Agreement which are set forth in Exhibit A, as well as any and all additional Systems, Sub -Systems, and other additional Equipment, or switches or products added in the future, unless CONTRACTOR should decline to provide said maintenance. As to additional Systems, Sub -Systems and other Equipment that are added, these items shall be under this Agreement upon the acceptance by COUNTY of the relevant System, Sub -System or additional Equipment. 10 tsmrna.oct.98, January.25, 2000 Exhibit "A" • 3.3 As set forth in this Agreement, CONTRACTOR shall engineer, furnish, install, test and make operational all Systems and Sub -Systems so designated by COUNTY and accepted in writing by CONTRACTOR at the locations covered under this Agreement. 3.4 CONTRACTOR shall provide warranty service specified in Articles 7 and 17 of this Agreement for all Equipment purchased under this Agreement. 3.5 CONTRACTOR shall promise and honor unit prices to COUNTY for labor and Equipment when requested by COUNTY for Equipment and Services, for five (5) years from the date of execution of this Agreement by COUNTY, which prices are set forth in Exhibits B and C, and are subject to annual adjustment by the South Florida Consumer Price Index (CPI) not to exceed three percent (3%). When new items are added to Exhibits B and C, such as upgrades to existing Systems or Sub - Systems, replacement items, modification products, additional parts, new switches, Software and related peripheral equipment, as well as unrelated telecommunications equipment, switches or other products or Services, COUNTY's Purchasing Director or such other proper authority shall have the authority to approve, award and execute all documents or other instruments required to effectuate changes, modifications or additional items, under the scope of this Agreement, that are within the procurement rules which allow the Purchasing Director the right to procure equipment and services that do not exceed the delegated amount pursuant to the Broward County Procurement Code in effect at that time. Any change, modification or additional service that causes the total financial obligation of COUNTY for such additional items to exceed the amount of authority pf those noted above shall be pursuant to Section 17.13 of this Agreement. CONTRACTOR will establish pricing of Equipment equal to or lower than pricing provided to the State of Florida. 3.6 CONTRACTOR shall provide certified technicians at an hourly rate set forth in this Agreement for MAC work at all COUNTY locations covered under this Agreement on an "as needed" basis for installation of Systems and Sub -Systems as designated by COUNTY and accepted in writing by CONTRACTOR. 3.7 COUNTY shall purchase from CONTRACTOR all of COUNTY's MAC work, upgrades, Equipment, switches, related Software, peripheral equipment, Services and voice/data cabling under the scope of work of this Agreement, as well as any and all other telecommunications equipment, switches or other products or services offered in CONTRACTOR's product or service portfolio related to the scope of work of this Agreement, unless the equipment, voice/data cabling, switches or other products or services that COUNTY desires are not part of the product or service portfolio offered by CONTRACTOR and/or CONTRACTOR has been given the right to supply said products and/or Services and declines to offer said products and/or 11 tsmma.oct.98, January- 25, 2000 Exhibit "A" n U services. COUNTY's Purchasing Director or such other proper authority shall have the authority to approve, award and execute all documents or other instruments required to effectuate changes, modifications or additional items, under the scope of this Agreement, that are within the procurement rules which allowthe Purchasing Director the right to procure equipment and services that do not exceed the delegated amount pursuant to the Broward County Procurement Code in effect at that time. Any change, modification or additional service that causes the total financial obligation of COUNTY for such additional items to exceed the amount of authority of those noted above shall be pursuant to Section 17.13 of this Agreement. CONTRACTOR will establish pricing equal to or lower than pricing provided to the State of Florida. 3.8 Cabling work shall be performed in accordance with National Electrical Code (NEC) and ANSI/EIA/TIA specifications and all applicable State and Local Codes, as amended to date. 3.9 CONTRACTOR and/or subcontractor is to be familiar with all Federal, State and Local Laws, Ordinances, code Rules and Regulations, including NEC and ANSI/EIAMA standards, 568-A Commercial Building Wiring, 569 Pathways & Spaces and 606 Administration R Identification that may in any way affect the cabling work. Ignorance on the part of CONTRACTOR or subcontractor will in no way relieve CONTRACTOR from responsibility. 3.10 As a licensed and certified CONTRACTOR to perform COUNTY -needed voice/data cabling, CONTRACTOR or subcontractor must possess one (1) of the following licenses apd State Registration (if applicable), and provide such to COUNTY. STATE: - Electrical Contractor or, Low Voltage Specialist COUNTY: Master Electrician (State Registration required) or, Communications Electrician 3.11 CONTRACTOR or subcontractor shall be certified as a Registered Communications Distribution Designer (RCDD) and shall be proficient in all phases of telephone and data wiring as related to cable and wiring architectures in telecommunication spaces. Also, all work performed by CONTRACTOR shall be supervised by a Building Industry Consulting Services International (BICSI) certified technical level lead technician. 12 tsmma.oct.98,1anuary 25, 2000 Exhibit "A" 0 ARTICLE 4 :7 TERM AND TIME FOR PERFORMANCE 4.1 The term of this Agreement shall begin on the date of execution of this Agreement by COUNTY, and continue for a term of five (5) years from the executed date; provided, however, if the term of this Agreement extends beyond a single fiscal year of COUNTY, the continuation of this Agreement beyond the end of any fiscal year shall be subject to the availability of funds from COUNTY in accordance with Chapter 129, Florida Statutes. Further provided, if funds are unavailable, COUNTY shall not contract with another provider for the same or like Equipment or Services as set forth in this Agreement during the remainder of the initial term of this Agreement had such term been effective. 4.2 CONTRACTOR will provide personnel to Service and support locations as agreed upon as set forth in Exhibit A, as established and configured on October 1, 1998. The parties agree that CONTRACTOR shall provide three (3) repair technicians and one (1) MAC technician as the assigned technicians to perform maintenance, Service and support at the Equipment locations set forth in Exhibit A. 4.3 For delays by COUNTY in performing its obligations or in cases of force majeure, as referenced in Section 17.32, or as otherwise set forth in Sections 8.5 or 17.40, CONTRACTOR hereunder shall be excused from timely performance of its obligations. 4.4 If COUNTY 4should elect not to renew this Agreement, COUNTY shall give CONTRACTOR not less than one hundred twenty (120) days written notice prior to the expiration of the existing term or any renewal, otherwise, this Agreement shall automatically renew for two (2) consecutive one (1) year terms. The Director of Purchasing may extend, in writing, this Agreement for a period not to exceed one hundred twenty (120) days beyond the expiration of this Agreement or the expiration of any renewal term of this Agreement at the same terms, conditions, and pricing in existence at the time of extension. ARTICLE 5 COMPENSATION 5.1 COUNTY agrees to pay CONTRACTOR, in the manner specified in Section 5.2, the total amount of monthly maintenance fees, per configuration per location for all Systems and Sub -Systems as established on October 1, 1998, as set forth in Exhibit A, as adjusted according to this Agreement, and for all completed and accepted Service Order work in keeping with the purchase and installation of new 13 tsmma.oct.98, January- 25, 2000 Exhibit "A" Equipment, Software and labor, which amount(s) shall be accepted by CONTRACTOR as full compensation for all such work. COUNTY agrees to pay CONTRACTOR additional compensation only as it relates to additional locations, Services, Equipment, increase of ports at a cost of three dollars and seventy-five cents ($3.75) per port, per month, or peripheral equipment and/or maintenance to be added upon mutual agreement at any date during the term of this Agreement in accordance with this Agreement. It is acknowledged and agreed by CONTRACTOR that this amount is the maximum payable as compensation for Equipment and Services rendered, as identified and set forth in this Agreement, and constitutes a limitation upon COUNTY's obligation to compensate CONTRACTOR for its Services related to this Agreement, unless otherwise set forth in this Agreement. This maximum amount, however, does not constitute a limitation, of any sort, upon CONTRACTOR's obligation, unless otherwise set forth in this Agreement, to perform all items of work required as set forth in under this Agreement. No amount shall be paid to CONTRACTOR to reimburse its expenses unless otherwise provided herein. 5.1.1 In the event COUNTY should add or purchase equipment, systems or sub- systems from other contractors or vendors, as set forth in Section 7.1, and CONTRACTOR agrees to provide maintenance under this Agreement, then in that event, COUNTY shall compensate CONTRACTOR a one-time fee of four and one-half percent (4.5%) of the purchase price of the newly acquired or provided equipment, system or sub -system, adjusted for annual percentage increase by the South Florida CPI over the previous year, as a warran,�y reserve. ,, 5.2 Method of Billing and Payment: 5.2.1 CONTRACTOR may submit monthly summary statements as set forth in Subsection 5.2.2 below for compensation no more often than on a monthly basis, but only after Services for which the monthly summary statements are submitted have been completed. An original monthly summary statement as set forth in Subsection 5.2.2 below is due within fifteen (15) days of the end of the month except the final invoice which must be received no later than sixty (60) days after this Agreement expires. Invoices shall designate the nature of the Services performed and/or the expenses incurred. 5.2.2 The monthly itemized summary statement, as set forth in Exhibit D, is to be mailed to: 14 tsmma.act.98, January 25. 2000 Exhibit "A" Broward County - Accounting Division Vendor Accounts Payable Section P.O. Box 14740 Fort Lauderdale, FL 33301 5.2.3 COUNTY shall pay CONTRACTOR within thirty (30) calendar days of receipt of CONTRACTOR's proper statement, as required by the "Broward County Prompt Payment Ordinance" (Broward County Code of Ordinances Section 1-51.6, as may be amended from time to time). To be deemed proper, all invoices must comply with the requirements set forth in this Agreement and must be submitted on the form and pursuant to instructions prescribed by the Contract Administrator, Payment may be withheld for failure of CONTRACTOR to comply with a term, condition, or requirement of this Agreement. 5.3 Based upon completed Customer Service Tickets submitted by CONTRACTOR's technicians for Moves, Adds and Changes (MAC's), COUNTY will prepare a spreadsheet on a monthly basis to indicate approval to pay CONTRACTOR for said work. The spreadsheet will be forwarded to the Accounting Division and used to reconcile payments for CONTRACTOR's monthly summary statement. 5.3.1 COUNTY reserves the right to inspect within ten (10) days of receipt of the is Customer Service Ticket, the work performed by CONTRACTOR (both Equipment and labor), and Accept said work. If found to be Unsatisfactory in accordance with Section 5.5 by either the agency representative or the Cortrgct Administrator, COUNTY may reject approval to pay CONTRACTOR until the work is corrected. If said work is installed in all material respects in accordance with manufacturer published specifications, COUNTY must provide complete documentation as to the Unsatisfactory Equipment and/or labor prior to withholding payment. 5.3.2 The Contract Administrator shall within ten (10) business days after receipt of the Customer Service Ticket notify CONTRACTOR in writing of any Equipment or labor rejected by the Contract Administrator and why the Equipment or labor is not in compliance with specifications as set forth within this Agreement prior to withholding payment. 5.3.3 COUNTY will prepare the monthly approved spreadsheet after the beginning of the month. 5.3.4 Should the Accounting Division note discrepancies in the amount charged by CONTRACTOR versus amount approved on the Telecommunications Division's spreadsheet, CONTRACTOR cannot be paid until the 15 tsmma.cct.98, January 25, 2000 Exhibit "A" discrepancies have been corrected as set forth in this Agreement. COUNTY may withhold payment of the disputed items only, and COUNTY will, with due diligence, work with CONTRACTOR in a timely manner to resolve any noted discrepancies. CONTRACTOR will attempt to change the date of a corrected invoice that was returned to CONTRACTOR by COUNTY due to a discrepancy. 5.4 Authorization to pay the monthly maintenance will be reflected on the monthly spreadsheet prepared by the Telecommunications Division. 5.5 Unsatisfacto Work: COUNTY will inform CONTRACTOR within ten (10) business days of said Unsatisfactory Work and allow for an additional thirty (30) calendar days or a reasonable amount of time, if such time is mutually agreed upon by COUNTY and CONTRACTOR, to remedy said Unsatisfactory Work prior to withholding part of payment, if any, as set forth in Subsection 5.3.4. The amount withheld shall not be subject to payment of interest by COUNTY. 5.6 Payment shall be made to CONTRACTOR at: BellSouth Communication Systems, L.L.C. P.O. Box 79045 Baltimore, MD 21279-0045 5.7 CONTRACTOR shall obtain and pre -pay for all licenses, permits, and inspection fees required for the electrical and cabling portions of the projects for which CONTRACTOR is performing work. All permits, inspection fees required for the specific work shall be paid by COUNTY. CONTRACTOR shall invoice these items separately and shall provide documentation to prove costs. 5.8 If CONTRACTOR should fail to provide accurate monthly summary statements, as mutually agreed upon by the parties, in accordance with this Article 5, to COUNTY after six (6) consecutive months, starting three (3) months after the execution date of this Agreement, COUNTY shall be entitled to liquidated damages of one hundred dollars ($100.00) per incident; provided, however, CONTRACTOR's failures are unrelated to or not caused by COUNTY or otherwise by an event set forth in Sections 8.5, 17.32 or 17.40. Said liquidated damages shall not exceed five thousand dollars ($5,000.00) during any one calendar year. The parties recognize that the extent and calculation of damages may be difficult to ascertain, therefore they agree that liquidated damages in the amount stated is reasonable and is in lieu of all other remedies. Accuracy of the invoice pertains to only the charges associated with MAC orders. 16 tsnuna.oct.98, January 25, 2000 Exhibit "A" 0 ARTICLE 6 C ADDITIONAL SERVICES OR CHANGES IN SCOPE OF WORK 6.1 It is mutually acknowledged that changes in the scope of services may be desirable. The Contract Administrator, at any time shall be entitled to propose changes to such terms by written notice delivered to CONTRACTOR. CONTRACTOR agrees to consider each such proposed change in good faith. If such a proposed change is mutually agreed upon, it shall be reduced to an amendment, and signed by the appropriate authority. Payment for work related to an amendment shall be payable in accordance with Article 5. 6.2 In the event a dispute between the Contract Administrator and CONTRACTOR arises over whether requested Services or Equipment are additional to those to be provided pursuant to this Agreement and such dispute cannot be resolved by the Contract Administrator and CONTRACTOR, such dispute shall be facilitated in accordance with Article 16 herein. Any resolution in favor of CONTRACTOR shall be set forth in a written document in accordance with Section 6.1 above. During the pendency of any dispute, CONTRACTOR, only if requested in writing by the Contract Administrator, shall promptly comply with performance despite it being a disputed matter. Both parties shall promptly resolve the disputed matter. 6.3 COUNTY's Purchasing Director or such other proper authority shall have the authority to approve, award and execute all documents or other instruments required to effectuate changes, modifications or additional service contemplated by Sections A.1r and 6.2 above so long as the then total financial obligation of COUNTY for such additional items does not exceed one hundred thousand dollars ($100,000.00). Any change, modification or additional service that causes the total financial obligation of COUNTY for such additional items to exceed the amount of authority of those noted above shall be presented to the Board for its approval. 6.4 CONTRACTOR acknowledges and agrees that the Contract Administrator has no authority to make changes that would increase, decrease, or otherwise modify the Scope of Services to be provided under this Agreement except as expressly authorized by the Broward County Procurement Code (Chapter 21 of the Broward County Administrative Code). 6.5 Minor Changes in COUNTY Service Orders: If COUNTY and CONTRACTOR agree to minor changes prior to delivery of the Equipment or completion of Services, COUNTY shall be charged or credited for the changed items. Appropriate documentation may be required so that additions or deletions may be recorded and charges or credits issued. Reasonable restocking 17 tsmma.oct.98. Januan• 25, 2000 Exhibit "A" charges at a rate of twenty percent (20%) of Equipment or Service, will be assessed with respect to any stock listed items deleted after the date of shipment to the installation site and for all deleted nonstock items. Restocking charges will not apply if a project is duly processed between COUNTY and CONTRACTOR and if such stocked item does not function in accordance with the particular project criteria. ARTICLE 7 EQUIPMENT DELIVERABLES 7.1 COUNTY may purchase equipment from a third -party if said equipment is not a part of the product portfolio offered by CONTRACTOR and CONTRACTOR has been given the right to supply said equipment and declined to offer said equipment. COUNTY shall be entitled to connect to the third -party provided equipment, provided, that such equipment shall not interfere with the maintenance and operation of the Equipment covered under this Agreement. If third -party provided equipment is outside the scope of this Agreement and should CONTRACTOR be required to provide assistance, such as install, trouble -shoot, etc., COUNTY will pay CONTRACTOR the agreed upon time and materials rate for these Services, as set forth in this Agreement. This section is subject to Section 3.5 pricing. 7.2 CONTRACTOR shall not be required to provide maintenance of any Equipment purchased by COUNTY outside of this Agreement. Neither shall CONTRACTOR provide maintenance for any equipment not listed in Article 10, unless requested by COUN,W`and agreed to in writing by CONTRACTOR. CONTRACTOR may, if requested by COUNTY in writing and agreed to by CONTRACTOR, and approved by COUNTY's Purchasing Director or such other proper authority, allow for additions to provide maintenance, service or Equipment as COUNTY's communications needs arise, as set forth in Article 3. 7.2.1 As provided for in Section 7.1, in the event COUNTY adds or purchases equipment, systems or sub -systems from other contractors or vendors, COUNTY shall timely notify CONTRACTOR in writing of the installation of said equipment, systems or sub -systems. In addition, COUNTY shall provide proper documentation setting forth the necessary identification of said newly acquired equipment, systems or sub -systems to facilitate the exchange of warranty obligation from the selling or providing contractor or vendor to CONTRACTOR. 7.3 Exhibits B and C, Unit Pricing and Exhibit K, CONTRACTOR's Cable Pricing, attached hereto, identify all Equipment that may be purchased under this Agreement. CONTRACTOR may add Equipment to Exhibits B and C, Unit Pricing, 18 tsmma.oct.98, January- 25, 2000 Exhibit "A" and Exhibit K, CONTRACTOR Cable Pricing, attached hereto, as the needs of COUNTY and the complexity of communications change. 7.3.1 Additional Equipment or Cabling may be acquired by COUNTY through an amendment to this Agreement. The unit purchase price for Equipment during the term of this Agreement shall be in accordance with Sections 3.5 through 3.7 and/or Exhibits B and C, Unit Pricing, and Exhibit K, CONTRACTOR's Cable Pricing. 7.3.2 Additional Equipment shall include both purchase and installation costs. 7.4 CONTRACTOR shall provide new Equipment under this Agreement. If COUNTY identifies the availability of refurbished or remanufactured Equipment, CONTRACTOR shall provide COUNTY with the cost for the refurbished or remanufactured Equipment and shall provide the refurbished or remanufactured Equipment upon COUNTY's request. CONTRACTOR shall supply refurbished or remanufactured equipment if said equipment is available via CONTRACTOR's secondary market provider. 7.5 If Equipment is rejected by the Contract Administrator or his/her designee, the validity of rejection must be reviewed, determined and mutually accepted by COUNTY's Contract Administrator and CONTRACTOR, in accordance with Section 5.5. CONTRACTOR, if it is then determined to be at fault, will as soon as practicable begin to correct the Equipment. Failure of CONTRACTOR to correct the problem within thirty (30) calendar days or a reasonable amount of time, whichever, is16reater, if mutually agreed upon by COUNTY and CONTRACTOR, in accordance with Section 5.5, will allow the Contract Administrator to either accept the Equipment; or COUNTY will cease use of the Equipment and return it to CONTRACTOR for full credit. Any installed Equipment shall be disconnected and removed by CONTRACTOR from the original installation site of the Equipment. CONTRACTOR shall not be required to accept the return of Equipment that has been damaged by COUNTY. CONTRACTOR shall use commercially reasonable efforts to return the site to the original condition. 7.6 Based upon the critical nature of the new Equipment to work properly, as set forth in Section 7.7, COUNTY reserves the right to request the Equipment manufacturer be brought to COUNTY's location to provide technical support for CONTRACTOR, if necessary. 19 tsmma.oct.98. January 25. 2000 Exhibit "A" • 7.7 WARRANTY: 7.7.1 New System Warranty: CONTRACTOR shall warrant that the Equipment purchased from CONTRACTOR under this Agreement shall function in all material respects in accordance with the manufacturer's published specifications for one (1) year from the date of installation. CONTRACTOR will make whatever effort is commercially reasonably required to ensure that the Equipment and Software operate in all material respects in accordance with the manufacturer's published specifications. 7.7.2 MAC_ Warranty: CONTRACTOR shall warrant that the Equipment moves, additions and changes (MAC) purchased from CONTRACTOR under this Agreement shall function in all material respects in accordance with the manufacturer's published specifications for ninety (90) days from the date of installation, or the end of the then current calendar year, whichever is later. CONTRACTOR will make whatever effort is commercially reasonably required to ensure that the Equipment moves, adds and changes will function in all material respects in accordance with the manufacturer's published specifications. 7.7.3 Warranty Disclaimer: THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED (INCLUDING ANY REGARDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE), NOT SPECIFIED HEREIN RESPECTING EQUIPMENT FURNISHED UNDER THIS AGREEMENT, AND CONTRACTOR EXPRESSLY DISCLAIMS SAME. 'r ARTICLE 8 GENERAL CONDITIONS As stated in this Agreement, CONTRACTOR agrees to assume full responsibility for (1) the performance of all Equipment in all material respects in accordance with the manufacturer's published specifications, as provided in Section 7.7, to be delivered to COUNTY upon execution of this Agreement, (2) the performance of all Services to be rendered to COUNTY as set forth in this Agreement, and (3) the functioning of all existing Systems or Sub -Systems, as defined herein, except for Year 2000 Compliance, in accordance with this Agreement and in all material respects in accordance with the manufacturer's published specifications. 8.1 COUNTY ACCESS TO„WORK: COUNTY shall at all times have access to work on the Equipment whenever it is in preparation or progress for the purpose of progress review and inspection. 20 tsmma.oct.98, January 25, 2000 Exhibit "A" 8.2 PROJECT DOCUMENTATION: CONTRACTOR shall establish and maintain complete project documentation and documentation of all Equipment, including installation instructions, if appropriate, and shall deliver same to COUNTY throughout the course of this Agreement. All documentation shall be available to COUNTY's Project Manager at any time during this Agreement upon request. All documentation when delivered with any Equipment purchased by COUNTY will be available to COUNTY in a designated area agreed upon by both COUNTY and CONTRACTOR. CONTRACTOR will execute any and all documents needed or requested by COUNTY to perfect COUNTY's right, title or interest in the project documentation and any other records. 8.3 SOFTWARE LICENSE: COUNTY and CONTRACTOR recognize that title to and ownership of the existing Nortel Equipment is held by and in COUNTY and that such Equipment is computer hardware used for telecommunication purposes. The Nortel Equipment items are as follows: A. Meridian Option 71 PBX Switch in Governmental Center B. Meridian Option 71 PBX Switch in Judicial Complex C. Meridian Option fit C PBX Switch in North Broward Detention Center . D. Meridian Option 61 PBX Switch in Office of Environmental Services E. Meridian Option 61 PBX Switch in Emergency Operations Center F. Meridian Option 51 C PBX Switch in Midrise Office Building G�, "Meridian Option 21 PBX Switch in South Regional Courthouse H. Meridian Option 21 PBX Switch in Alcohol & Drug Treatment Center I. Meridian Option 21 PBX Switch in Mira Barer Building J. Meridian Option 21 PBX Switch in North Regional Courthouse K. Meridian Option 21 PBX Switch in Parks & Recreation Administration L. Meridian Option 21 PBX Switch in Port Everglades Department M. Meridian Option 11 C PBX Switch in Mass Transit Division N. Meridian Option 11 E PBX Switch in Traffic Engineering Division 0. Norstar 0 x 32 (ICS) systems at Aviation Terminals 2 and 3 The Equipment utilizes Nortel Software licensed to COUNTY by Nortel, Inc., to perform certain telecommunication functions required of the Systems. The terms and conditions of the licenses for the Nortel Software are attached as Exhibit E ("Nortel Software License"). 0 21 tsmma.oct.98, January- 25, 2000 Exhibit "A" • 8.3.1 JOINT OBLIGATIONS: COUNTY will keep the Nortel Software licenses for the Norte[ Equipment in full force and effect during the term of this Agreement. CONTRACTOR will do nothing on its part during the term of this Agreement that will cause such license(s) to be terminated by Nortel, Inc. or lessen COUNTY's rights to use such license(s) in accordance with the terms and conditions as set forth and described in Exhibit E. 8.3.2 CONTRACTOR'S WARRANTY AND MAINTENANCE OBUQATION UNAFFECTED: Nothing contained in Section 8.3 shall lessen or relieve CONTRACTOR from its responsibilities and obligations to provide maintenance pursuant to this Agreement including, but not limited to, providing maintenance for the Licensed Software and the payment of any and all costs for such license maintenance to Nortel, Inc., or others as may be required. CONTRACTOR's obligations to maintain the Nortel Equipment is conditioned upon COUNTY's having valid licenses for the Nortel Software, or other software, pertaining to such Equipment. 8.3.3 Certain Software suppliers license on a nonexclusive basis to • CONTRACTOR and CONTRACTOR also develops Software or has Software developed by it by third parties. All such Software is and will remain the property of CONTRACTOR or its third party suppliers. CQNf RACTOR, with respect to CONTRACTOR developed Software and to the extent authorized under the supplier licenses, unless stated otherwise in an Exhibit attached to this Agreement, grants COUNTY, for Software derived from sources other than Nortel, Inc., a personal, nontransferable and nonexclusive sublicense (without the right to further sublicense) to use the Software (including related documentation), for the life of the particular System or Equipment to which such Software is related, solely to maintain, use and operate such System for which the Software is initially furnished, provided that COUNTY: (a) Except where required by law, does not allow any aspect of the Software to be disclosed to a third party without CONTRACTOR's written consent and makes reasonable efforts to ensure that its employees are aware of this obligation and treat such Software as the exclusive property of CONTRACTOR or such suppliers; (b) Uses the Software solely for COUNTY's governmental and business purposes in the operation of the Equipment or any new Equipment provided by CONTRACTOR which are part of the Systems set forth 22 tsmma.oct.98, January 25. 2000 Exhibit "A" 11 and described in Exhibit A or as Exhibit A may be amended in the future; (c) Does not copy or reproduce any of the Software without CONTRACTOR's consent, except to the extent necessary for (i) archival and back-up purposes and (ii) the operation and/or use of the System to the extent allowed or authorized by CONTRACTOR or third party licenses, and, except as allowed by law, does not attempt to develop any source code from the Software, nor reverse engineer, decompile, disassemble, reverse translate, or otherwise translate the Software into human readable form, and (d) Returns to CONTRACTOR or erases or destroys any Software and any media being recycled or discarded upon the expiration of the licenses granted hereunder and so certifies such to CONTRACTOR. COUNTY understands that suppliers of Software including CONTRACTOR may require COUNTY to execute license agreements in order to use Software. CONTRACTOR understands that COUNTY is a governmental entity and may not be able to, because of law or administrative policy among other things, execute a license agreement as proffered because of the terms and provisions contained therein. In the event Equipment to be supplied by CONTRACTOR requires COUNTY to execute a separate Software license agreement, whether with CONTRACTOR or a third party supplier of such Software, then CONTRACTOR will inform COUNTY of such circumstances, providing COUNTY with a copy of the Software IjpeAse agreement. CONTRACTOR will not provide COUNTY with any Equipment, System or Sub -System where the operation or use thereof is contingent upon the executed license agreement until COUNTY has informed CONTRACTOR that COUNTY is willing and able to execute such license agreement. 8.4 YEAR 2000 WARRANTY: Except as provided as to Nortel equipment in Subsection 8.4.2 below, CONTRACTOR warrants that each item of hardware, Software, and/or firmware that it sells to COUNTY for use under this Agreement shall be able to accurately store and process date/time data, (including but not limited to, calculating, comparing, interfacing and sequencing) from, into, and between the twentieth and twenty-first centuries, and the years 1999 and 2000 and leap year calculations when used in accordance with the items documentation provided by CONTRACTOR, provided that all items (e.g., hardware, Software, firmware) used in combination with other designated items properly exchange data with it. If this Agreement requires that specific products being purchased from CONTRACTOR hereunder are required to perform as a system in accordance with the foregoing warranty, then that warranty 23 tsmma.oct.98, January 25, 2000 Exhibit "A" shall apply to all the products as a system. The duration of this warranty and the remedies available to COUNTY for breach of this warranty shall be as defined in, and subject to, the terms and limitations of CONTRACTOR's standard commercial warranty or warranties contained in this Agreement; providing that notwithstanding any provision to the contrary in any general warranty provision(s), or in the absence of any such warranty provision(s), the sole remedies available to COUNTY under this warranty shall include repair or replacement using commercially reasonable efforts, at no cost to COUNTY, or refund the purchase price, at CONTRACTOR's sole discretion, of any of the products whose noncompliance is discovered and made known to CONTRACTOR in writing the later to occur on either: (i) 90 days after acceptance of the items by COUNTY or (ii) December 31, 1999. Nothing in this warranty shall be construed to limit any rights or remedies COUNTY may otherwise have under this Agreement with respect to defects other than Year 2000 performance. This warranty shall not apply to (i) any Equipment which was not purchased by COUNTY directly from CONTRACTOR and continually maintained by CONTRACTOR; (ii) the failure of any Equipment to comply with the applicable manufacturer specifications, if the failure is -isolated in product(s) not covered by this warranty; (iii) failure to install the Century Compliant Software release or load and hardware, and if any, identified by the manufacturer; (iv) Equipment use not conforming to the associated documentation; (v) modification of such Equipment by • COUNTY or any third party; or (vi) failures that result from other items not properly exchanging data with the warranted Equipment. '7 8.4.1 Yepr �000 - Limitation ,of Liability: THE REMEDIES SET FORTH ABOVE CONSTITUTE COUNTY'S SOLE AND EXCLUSIVE REMEDIES FOR BREACH OF THIS WARRANTY. SUCH WARRANTY CONSTITUTES THE ONLY WARRANTY AS TO THE SUBJECT MATTER OF THIS SECTION AND IS IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, STATUTORY, EXPRESSED OR IMPLIED WITH RESPECT TO YEAR 2000 WARRANTY COMPLIANCE. 8.4.2 The Century Compliance Warranty Addendum of Nortel, attached hereto and made a part hereof as Exhibit L shall apply as to the Nortel Equipment set forth and described in Exhibits A, B and C attached to and made a part of said Exhibit L. 8.5 EXCLUSIONS: 8.5.1 This Agreement excuses CONTRACTOR's performance and CONTRACTOR shall not be liable for any delay or damage caused in whole or in part: (1) arising from COUNTY or third party negligence, abuse, 24 ismma.oct.98, January 25, 2000 Exhibit "A" I -, accident, theft or unexplained loss, power failure, connection to foreign current, fire, water, flood, wind, storms, lightning, severe weather, or other acts of God or public enemy, civil disobedience, delay in transportation, failure by suppliers to deliver Equipment, governmental action, acts of third party, labor dispute, shortage of labor or materials, sickness or discovery of asbestos or other hazardous material or substance; (2) by COUNTY's failure to provide a suitable operating environment (including isolated ground, dedicated electronic source, circuit and power, air conditioning, humidity, heat and security) per manufacturer's specifications, failures or changes required and/or resulting from local exchange company, inter -exchange carrier, power companies, signal carriers or other transmission providers, hardware additions that exceed Software capacity, unauthorized attachments or modifications, or improper wiring, grounding, installation, repair or alteration of Equipment by anyone other than CONTRACTOR, Software changes or attempted Software changes in the Equipment by persons unauthorized by CONTRACTOR, or any occurrence beyond the reasonable control of CONTRACTOR or its subcontractors or suppliers. 8.5.2 COUNTY hereby acknowledges that modifications performed by unauth- orized distributors to modify Equipment or Software will result in denial of Software support services from the manufacturer for the Equipment. COUNTY also acknowledges that any work performed by CONTRACTOR to correct such unauthorized modifications performed will result in additional charges to COUNTY from CONTRACTOR. 8.5.3 COUNTY hereby acknowledges that if maintenance or repair of Equipment is performed by other than CONTRACTOR's personnel, or without CONTRACTOR's prior approval, and as a result further repair by CONTRACTOR is required to restore the Equipment to good operating condition, such repairs will be made at the materials and labor rates provided in Exhibits B and C - Unit Prices of this Agreement. 8.5.4 Notwithstanding the above, CONTRACTOR hereby acknowledges that COUNTY employees who are properly certified may perform modifications or make repairs to the Equipment without additional, prior approval. CONTRACTOR agrees that should problems occur based upon COUNTY employee's modifications, CONTRACTOR's assigned technicians will assist during regular business hours to correct the problem. COUNTY acknowledges that repair/service/maintenance takes precedence at all times over MAC work. CONTRACTOR shall charge the materials and labor rates provided for in Exhibits B and C of this Agreement for such assistance, should specific Equipment and/or labor, as provided for in this Agreement, be required to correct the problem. 2s tsmma.oct.98, January 25, 2000 Exhibit "A" • 8.6 LIMITATION OF LIABILITY: C: 8.6.1 CONTRACTOR will be liable for physical injuries to individuals and damage to tangible, physical property to the extent caused by CONTRACTOR, its supplier's or subcontractor's negligencewhich is reported to CONTRACTOR within sixty (60) days of discovery by COUNTY. 8.6.2 COUNTY acknowledges that there is consideration for the limitation of damages and remedies as follows: (a) IN NO EVENT, HOWEVER SHALL CONTRACTOR AND ITS SUPPLIERS OR SUBCONTRACTORS BE LIABLE FOR ANY (i) SPECIAL, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INDIRECT DAMAGES OR PUNITIVE OR OTHER SIMILAR TYPE DAMAGES OR, (ii) COMMERCIAL LOSS OF ANY KIND RESULTING FROM UNAUTHORIZED USE OF THE SYSTEMS OR SUB -SYSTEMS, INCLUDING TOLL FRAUD, LOSS OF DATA, OR LOSS OF USE, WHETHER BASED UPON BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY OR TORT OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT CONTRACTOR OR ITS SUPPLIERS OR ITS SUBCONTRACTORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE OR LOSS. COUNTY'S EXCLUSIVE REMEDY FOR ANY BREACH OF ANY WARRANTY, EXPRESSED OR IMPLIED, SHALL BE LIMITED TO REPAIR OR REPLACEMENT OF EQUIPMENT AT CONTRACTOR'S EXPENSE, OR RETURN OF THE DEPRECIATED AIV(bUNT PAID BASED UPON A SEVEN (7) YEAR STRAIGHT LINE DEPRECIATION IF REPAIR OR REPLACEMENT IS NOT REASONABLY AVAILABLE, AT CONTRACTOR'S SOLE ELECTION. (b) This limitation of liability applies with equal force and effect to all subsequent Services performed or Equipment provided by CONTRACTOR. (c) In the event that a court of competent jurisdiction should hold that the foregoing limitation of liabilities or remedies available, or any portions thereof, are unenforceable for any reason COUNTY expressly agrees that under no circumstances shall the total liability of CONTRACTOR to COUNTY exceed the lesser of one hundred thousand ($100,000.00) or the value of the Equipment or Services provided by CONTRACTOR pursuant to this Agreement. (d) CONTRACTOR and COUNTY each agree to waive all rights to subrogation against the other. 26 ismma.oct.98, January 25, 2000 Exhibit "A" 8.6.3 Any actions pursuant to this Agreement must be commenced within one (1) year after the cause of action has accrued. ARTICLE 9 INDEMNIFICATION and LIABILITY 9.1 INDEMNIFICATION OF COUNTY: CONTRACTOR shall at all times hereafter indemnify, hold harmless and, at the County Attorney's option, defend or pay for an attorney selected by the County Attorney to defend COUNTY, its officers, agents, servants, and employees against any and all claims, losses, liabilities, and expenditures of any kind, including attorney fees, court costs, and expenses, caused by negligent act or omission of CONTRACTOR, its employees, agents, servants, officers, or accruing, resulting from, or related to the subject matter of this Agreement including, without limitation, any and all claims, demands, or causes of action of any nature whatsoever resulting from injuries or damages sustained by any person or property. The provisions of this section shall survive the expiration or earlier termination of this Agreement. To the extent considered necessary by the Contract Administrator and the County Attorney, any sums due CONTRACTOR under this Agreement may be retained by COUNTY until all of COUNTY's claims for indemnification pursuant to this Agreement have been settled or otherwise resolved; and any amount withheld shall not be subject to payment of interest by COUNTY. 9.2 PATENT I DAMNIFICATION: CONTRACTOR shall defend and indemnify COUNTY against any claims or suits brought against COUNTY based upon a claim of infringement of any patent, copyright or other intellectual property right ensuing out of the use of the Systems to the extent described in Exhibit A of any system sold by CONTRACTOR to COUNTY. A condition precedent to CONTRACTOR's obligation stated above shall be that COUNTY shall have fully complied with the requirements of this Agreement with respect to retention of assignment of, and/or sublicense of the right to use the software. CONTRACTOR shall pay costs and damages in any such suit, provided CONTRACTOR is notified promptly in writing of the suit. COUNTY gives CONTRACTOR or its equipment supplier the sole right to defend and settle any suit and COUNTY, at CONTRACTOR's request, is available to cooperate and assist in the defense. This indemnity does not extend to (i) any suit or proceeding which is based upon a patent claim covering any combination of equipment and/or software in which the new Equipment is solely an element and such element does not form a basis for the claim or (ii) any item furnished by COUNTY. Should the System become subject to a claim of infringement, CONTRACTOR may, at its expense or 27 tsmma.oct.98, January 25. 2000 Exhibit "A" • option (i) procure for COUNTY the right to continue uninterrupted, COUNTY's use of the affected Equipment, software, or Services; or (ii) replace or modify the same so that it becomes non -infringing; or (iii) refund to the COUNTY the depreciated value of the affected items, based on a seven (7) year straight line depreciation schedule, on the date of any injunction, if applicable, in which case COUNTY shall return the affected items to CONTRACTOR. 9.3 COUNTY LIABILITY: COUNTY is a state agency or political subdivision as defined in Section 768.28, Florida Statutes, and agrees to be fully responsible for acts and omissions of its agents or employees to the extent permitted by law. Nothing herein is intended to serve as a waiver of sovereign immunity nor shall it be construed as consent by a state agency or political subdivision of the State of Florida to be sued by third parties in any manner whether arising out of this Agreement or any other contract. ARTICLE 10 MAINTENANCE SCHEDULE OF EQUIPMENT CONTRACTOR and COUNTY hereto, in consideration of the undertakings, covenants and agreements hereinafter put forth, respectively agree as follows: 10.1 SERVICE PLAN: CONTRACTOR agrees to furnish all parts and labor necessary in connection with the maintenance and repair of the Nortel Meridian 1 Switching Systems and related items of Equipment provided by CONTRACTOR, and the associated Sub -Systems to the extent described in Exhibit A, and otherwise set forth in this Agreement. 10.2 SERVICE FEE: COUNTY agrees to pay an annual service fee payable, monthly for maintenance as set forth in Exhibit A, 'Maintenance Schedule of Equipment and Software." There will be an acceptance sign -off by the Contract Administrator (or his/her designee) for each monthly payment for the service fee as defined and set forth in Article 5. COUNTY will not pay for scheduled service which is not provided. If CONTRACTOR fails to provide technical labor and support services as specified in Exhibit A, payments shall be reduced on a pro-rata basis as set forth in accordance with Article 5. Service fees are subject to COUNTY's Prompt Payment Ordinance (Sec. 1-51.6 of the Broward County Code of Ordinances). 28 tsmma.oct.98, January 25, 2000 Exhibit "A" 10.3 TERM: The term of this Maintenance Schedule of Equipment shall be coterminous with the term of this Agreement and any renewal terms of this Agreement. 10.4 SCHEDULE: Exhibit A identifies all Equipment at locations to be maintained and Services to be provided under this Agreement. Based upon COUNTY requirements, new Equipment or locations may be added to Exhibit A. As new Equipment items or locations are added to the Maintenance Schedule of Equipment list, the items will automatically become a part of this Agreement upon written mutual agreement of both COUNTY's Contract Administrator and CONTRACTOR. New items added to Exhibit A as described above, will not constitute an amendment to this Agreement. 10.5 ASSIGNED TECHNICIANS: 10.5.1 The assigned technicians (technicians that have completed a manufacturer's training class with a certificate evidencing said fact) shall be trained to operate and maintain the Equipment as set forth on Exhibit A. The technicians shall be available at these locations forty (40) hours per week from 8:00 a.m. to 5:00 p.m. (or as mutually agreed upon by COUNTY and . CONTRACTOR) Monday through Friday (excluding Broward County recognized holidays) and as needed to make repairs on major outages. Assigned technicians will report daily to CONTRACTOR and accept orders direjptl�and direction from COUNTY's Project Manager. All CONTRACTOR technicians will adhere to rules and regulations set forth by the agency where the work is being performed or by the Facilities Management Division personnel. CONTRACTOR's technicians will be professional and courteous to the telephone users. The technicians must also be willing to receive orders from COUNTY's Project Manager, Contract Administrator, or his/her designee, and the Telecommunication Division staff. COUNTY reserves the right to request that a CONTRACTOR's technician be removed from the premise should these requirements not be met. 10.5.2 At least one (1) standby technician shall be on -call twenty-four (24) hours per day, seven (7) days per week, 365 days per year. 10.5.3 During COUNTY's regular business hours of the forty (40) hour work week, the assigned technicians shall be available to move, add, change, and reprogram sets, perform Software programming associated with moves, adds, changes, relocations and feature changes of station terminals, station wire cross -connection changes, as well as other related work as required by 29 tsrnma.oct.98, January 25, 2000 Exhibit "A" �.J the Contract Administrator or his/her designee. Assigned technicians shall not be requested to perform engineering systems design functions. It is further agreed that repair/maintenance work shall take precedence over all other work. Also, the assigned technicians will be available to assist COUNTY Nortel certified technicians for routine troubles; provided, however, that repair and maintenance work shall take precedence over all other work. 10.5.4 If repair/maintenance activities are less than but no greater than a forty (40) hour work week, the assigned technicians will perform move, add, change and reprogram of sets and activities that do not require engineering expertise at no additional charge to COUNTY; provided, however, that repair and maintenance work shall take precedence over all other work. 10.5.5 Costs for technical labor will be paid by COUNTY at the rates provided in Exhibits B and C - Unit Prices if additional technicians are required to perform installation, moves, changes to Equipment during the regular business day. If technicians are required to work after regular business hours (other than for repair of major malfunction), or if such work is routine or special maintenance (including preventative maintenance) the established overtime hourly rate will be applicable as set forth in this Agreement. 10.5.6 During activation of COUNTY's Emergency Operations Center (CEOC), CONTRACTOR will assign an assigned technician to work at the CEOC, at no charge to COUNTY if during regular business hours (Monday through Friday 8:30 a.m. to 5:00 p.m.), to provide maintenance, installation or programming, If the time exceeds regular business hours, the COUNTY will be charged by CONTRACTOR the appropriate "overtime" hourly rates as indicated in Exhibits B and C. 10.5.7 On a monthly basis, a calendar for the certified assigned technicians will be provided. The calendar shall indicate annual, sick, holiday, training, and any other leaves of absence and shall verify the guaranteed maintenance coverage, as required under this Agreement. It will be the requirement of CONTRACTOR's Project Manager to deliver this calendar to COUNTY's Project Manager on the last Tuesday of each month for the next month to follow. 10.5.8 COUNTY and CONTRACTOR shall conduct a quarterly port count unless waived by both parties. CONTRACTOR shall have a Nortel qualified sales engineer either remotely verify or visually conduct a port count per quarter per system at each COUNTY location covered under this Agreement. 30 tsmma.oct.98, January 25, 2000 Exhibit "A" • 10.6 MAINTENANCE RESPQNSIBILITIES: 10.6.1 Minor Repair Requirements: CONTRACTOR will begin any repair not defined as a major malfunction as expeditiously as possible, and shall make all commercially reasonable efforts to complete repairs within twenty-four (24) hours from the time COUNTY reported the incident and is documented via CONTRACTOR's tracking processes with the appropriate service ticket number. Repairs may be made by a certified technician either through a premise visit or via electronic access through the use of a remote maintenance terminal. However, in all cases, the repair must be confirmed and status updated by the next COUNTY official business day by notification to COUNTY's Telecommunication Help Desk (954-357-8000). CONTRACTOR shall respond to minor service interruptions within eight (8) business hours with an escalation procedure submitted to address time lapses after eight (8) business hours. In the event CONTRACTOR should fail to respond to more than ten (10) minor outages in more than forty-eight (48) hours over a six (6) consecutive month period, COUNTY shall be entitled to liquidated damages of one hundred dollars ($100.00) per incident from CONTRACTOR beginning with the eleventh (11th) failure, subject to the terms and conditions in this Agreement; provided, however, CONTRACTOR is not responsible in the event COUNTY should not follow CONTRACTOR's tracking processes with the appropriate service ticket number; further provided CONTRACTOR's failures are unrelated to or not caused by an event Wet forth in Sections 8.5, 17.32 or 17.40. Said liquidated damages shall not exceed five thousand dollars ($5,000.00) during any one calendar year. The parties recognize that the extent and calculation of damages may be difficult to ascertain, therefore, they agree that liquidated damages in the amount stated is reasonable and is in lieu of all other remedies. 10.6.2 Major Repair Requirements: CONTRACTOR must begin remedial maintenance for a major malfunction, which may consist of remote diagnostics during the first 15 - 30 minutes, after repair notification time by COUNTY to CONTRACTOR, via CONTRACTOR's tracking processes with the appropriate service ticket number, however, if not corrected, a technician must be on -site no less than two (2) hours from the repair notification time documented by COUNTY. CONTRACTOR shall start immediately and work continuously until the problem is resolved. CONTRACTOR's technicians will follow CONTRACTOR's Standard Technical Escalation Procedures in order to resolve a major outage as set forth in Exhibit M. CONTRACTOR is 31 tsmma.oct.98, January 25, 2000 Exhibit "A" • responsible for providing COUNTY's Contract Administrator with a revised Standard Technical Escalation Procedure to include all appropriate levels of management with their associated contact numbers at the time this Agreement is executed and anytime thereafter when a change occurs. In the event CONTRACTOR should fail to respond to a major outage within two (2) hours from the time COUNTY reported the trouble more than two (2) times within a six (6) consecutive month period, COUNTY shall be entitled to liquidated damages of five hundred dollars ($500.00) per incident from CONTRACTOR beginning with the third (3rd) failure subject to the terms and conditions of this Agreement; said liquidated damages shall not exceed five thousand dollars ($5,000.00) during anyone (1) calendar year. In the event CONTRACTOR should fail to repair seventy-five percent (75%) of the reported major outages at the Governmental Center or the Judicial Complex within sixteen (16) consecutive hours of official notification in accordance with this Agreement, over a six (6) consecutive month period, COUNTY shall be entitled to liquidated damages from CONTRACTOR of five thousand dollars ($5,000.00) per incident, subject to the terms and conditions of this Agreement; said liquidated damages shall not exceed ten thousand dollars ($10,000.00) during any one (1) calendar year. Notwithstanding the above, CONTRACTOR shall not be responsible if COUNTY should not follow CONTRACTOR's tracking processes with the appropriate service tickets; further provided CONTRACTOR shall not be responsible if CONTRACTOR's failures are unrelated to or caused by events set forth in Sections 8.5, 17.32 or 17.40. A major repair will be downgraded to 9 Minor repair when none of the below listed major outage defined conditions exist. The parties recognize that the extent and calculation of damages may be difficult to ascertain; therefore, they agree that liquidated damages in the amount stated is reasonable and is in lieu of all other remedies. A major outage is defined as: 1. Central Processing Unit failure if such failure substantially interferes with the normal conduct of COUNTY's business. 2. Inability of 10% of stations to place or receive outside calls if such failures substantially interfere with the normal conduct of COUNTY's business. Exceptions to this rule should be escalated to COUNTY's Project Manager and mutually agreed upon. 3. Failure of 10% or more of the stations in a building, or number of sets, whichever is greater, if such failures substantially interfere with the normal conduct of COUNTY's business. Exceptions to this rule should be escalated to COUNTY's Project Manager and mutually 32 Umma.oct.98, January 25, 2000 Exhibit "A" ,7 agreed upon. 4. Failure of 10% or more of the Automated Call Distributor (ACD) positions if such failures substantially interfere with the normal conduct of COUNTY's business. Exceptions to this rule should be escalated to COUNTY's Project Manager and mutually agreed upon. 5. Failure of any line or station essential for safe operation of the building. No more than ten (10) specific lines or stations, unless otherwise specified in Exhibit H, per building will be identified by COUNTY and mutually agreed upon. Exhibit H identifies these stations by location. 10.6.3 After Hour overa a Emergency Service andCONTRACTOR's Re uired Response Specifications: Service for a major malfunction shall be available twenty-four (24) hours a day, seven (7) days a week, 365 days per year. In the event CONTRACTOR does not commence repairs within two (2) hours after notification, COUNTY shall have the right, but not the obligation, at any time thereafter, to notify CONTRACTOR of such nonperformance and, if emergency repairs shall not have commenced within three (3) hours from the time CONTRACTOR's technician arrives on site, then COUNTY shall have the right to call in any qualified and certified service organization to perform the necessary repairs at commercially reasonable time and material rates and CONTRACTOR will be ,responsible for the payment of such emergency service. 10.6.4 Failure of CONTRACTOR to Provide Technical Coverage: In the event CONTRACTOR provides less than four (4) of the assigned technicians (technicians that have completed a manufacturer's training class with a certificate evidencing said fact), as agreed by COUNTY, as set forth in Sections 4.2, within one (1) day, to provide Services as set forth in this Agreement, more than five (5) times during a six (6) consecutive month period, COUNTY shall be entitled to liquidated damages of one thousand five hundred dollars ($1,500.00) per occurrence from CONTRACTOR beginning with the sixth (6th) failure, subject to the terms and conditions of this Agreement; provided, however, CONTRACTOR's failures are unrelated to or not caused by an event set forth in Sections 8.5, 17.32 or 17.40. Said liquidated damages shall not exceed fifteen thousand dollars ($15,000.00) during any one (1) calendar year. However, in the event CONTRACTOR provides less than three (3) assigned technicians as agreed by COUNTY, on any given day, to provide Services set forth in this Agreement, COUNTY 33 tsnuna.oct.98,1anuary 25, 2000 Exhibit "A" shall be entitled to liquidated damages of one thousand five hundred dollars ($1,500.00) per occurrence from CONTRACTOR, subject to the terms and conditions of this Agreement; provided, however, CONTRACTOR"s failures are unrelated to or not caused by an event set forth in Sections 8.5, 17.32 or 17.40. Said liquidated damages shall not exceed fifteen thousand dollars ($15,000.00) during any one (1) calendar year; however, in the event the amount of liquidated damages incurred exceeds CONTRACTOR's limitation of fifteen thousand dollars ($15,000.00) during any one (1) calendar year, then in that event during the next succeeding year, the maximum amount of liquidated damages shall increase to thirty thousand dollars ($30,000.00). The maximum amount of liquidated damages shall increase in fifteen thousand dollars ($15,000.00) increments in each following year if the amount of liquidated damages incurred exceeds the maximum amount during the current year. The parties recognize that the extent and calculation of damages may be difficult to ascertain, therefore, they agree that liquidated damages in the amount stated is reasonable and is in lieu of all other remedies. 10.6.5 ONTRACTOR's Responsibility to, Inform COUNTY Staff of Re air S atus: CONTRACTOR may utilize a single, toll free service dispatch number. The dispatcher shall then contact the authorized service station or certified . technician. The service station shall be responsible for repair and return of Equipment and for keeping COUNTY fully informed of progress, whether repairs are made at the service station, factory or other authorized location. CO,NTRACTOR's service station shall be made available to COUNTY's qualified technicians for technical assistance. r� U 10.6.6 Repair Coverage Requirements During Normal Business Hours: During normal working hours, COUNTY will report all repairs to COUNTY's Telecommunications Help Desk (954-357-8000), where upon COUNTY reports repairs to CONTRACTOR's repair center securing the correct service ticket number, and CONTRACTOR then contacts the assigned technicians. CONTRACTOR will perform remote diagnostics during the first 15 - 30 minutes report after repair notification report time for a major outage, and if the system(s) cannot be restored, CONTRACTOR will dispatch technicians needed to the site(s) if it's a remote COUNTY location in accordance with this Agreement. The dispatched technician(s) will be responsible for having the appropriate repair stock equipment and also for properly returning the Equipment for repairs or replacements. The dispatched technician(s) will be responsible for keeping COUNTY's Help Desk or reporting personnel with a "real-time" status of the repair progress. Should the major outage be 34 tsnumoct.98, )anuary 25. 2000 Exhibit "A" • related to the local operating company's network, CONTRACTOR's technician(s) will act as COUNTY's agent to open a repair ticket with the local exchange company and work on behalf of COUNTY, as commercially reasonable and as necessary, as determined by CONTRACTOR, to trouble- shoot the problem until the major outage is corrected. Ll • 10.6.7 CONTRACTOR's Technical Assistance for COUNTY Personnel: Should a COUNTY qualified technician be involved in a minor or major repair of the Equipment covered under this Agreement, CONTRACTOR's technicians will provide assistance or make the arrangements for COUNTY's technician to speak with CONTRACTOR's technical support center for assistance. If- CONTRACTOR is unable to resolve the repair and the manufacturer technical support center must be utilized, COUNTY will then be responsible for the manufacturer rates that may apply. 10.6.8 CONTRACTOR's Re uirement to Stock E ui ment at COUNTY Site: CONTRACTOR agrees to stock at a COUNTY designated secured and locked area, spare parts and components to ensure prompt repair of the Equipment. The required stocked parts at the designated COUNTY location shall at minimum consist of the following: Quantity Descri tion of E ui ment 1 CE Power Supply 1 'i Ringing Generator card 1 ISDN/PRI card 1 Intergroup switch card 1 Peripheral Signaling card 1 Conf/Tone/Digital card 1 Mass Storage Interface card 1 CMA 1 Clock Controller card 1 MSDL 1 ESDI 2 Superloop Network card 3 Controller 4 card 1 Peripheral Buffer 2 4 Port Analog Line card 2 4 Port SL-1 Line card 1 30V Converter 1 10V Converter 1 Ringing Generator card Nortel Part # NT6D41 AD NT6D42 QPC720F QPC412C QPC43R NT8D17EA QPC584F NTND10AA QPC471 C NT6D80AB QPC513H NTBD04 NT8D01 BC QPC64K QPC60H QPC61 H QPC82 QPC80 QPC187D 35 tsmma.oct.98. January 25, 2000 Exhibit "A" 1 Regulator -48 VDC QPC163D • 1 Power Monitor card OPC84S 1 T-1 Card (4019) Verilink CSU 1 T-1 Card (4016R) Verilink CSU 10 Single line sets 5 SL-1 sets 2 SL-1 with display sets 5 M2008 Digital sets NT9K08AA++ 5 M2616 Digital Basic sets NT9K16AA++ 5 M2616 Digital Display sets NT9K16AC++ 1 16 Port Analog Card NT8DO9AL 1 16 Port Digital Card NT8D02EB The Contract Administrator reserves the right to request that the stocked parts list be modified, based upon supply and demands to service COUNTY's multiple site locations. CONTRACTOR shall supply refurbished and remanufactured Equipment if said Equipment is available via CONTRACTOR's general product provider. 10.6.9 Equipment Failure: If any Equipment malfunction is determined by CONTRACTOR to be the fault of any other company, COUNTY will so notify said company and request appropriate repairs and alterations. COUNTY, CONTRACTOR, and the other company, if pertinent, must mutually determine the point of failure and thOparty responsible for payment. If it is determined that the Equipment ma(function is associated with CONTRACTOR's installation work or Equipment itself, CONTRACTOR will pay all costs of the service call, subject to Sections 8.5, 17.32 or 17.40. 10.6.10 CONTRACTOR's ResDonsibility to Provide C UNTY Status of Repairs: CONTRACTOR's technicians shall provide a status of all trouble reports with COUNTY Help Desk or with COUNTY's Telecommunications Division staff person who reported the trouble, as soon as practical, but no later than the next COUNTY business day. CONTRACTOR's technicians dispatched to COUNTY's remote locations must clear the ticketed trouble before leaving the site. Also, if there are any delays in correcting the outage, CONTRACTOR's technicians must notify the Telecommunications Help Desk. CONTRACTOR's technicians are responsible for confirming that the repair has been resolved by either contacting the individual at that location who reported the problem or by physically going to an individual phone to make sure that the repair has been corrected. On a daily basis, the 0 36 tsmma.oa.98, January 25, 2000 Exhibit "A" assigned technicians will either provide a verbal or written status to the designated Help Desk personnel of all outstanding repair troubles for both minor and major problems. In the event CONTRACTOR should fail to provide more than four (4) daily status reports during any one (1) month as set forth above, COUNTY shall be entitled to liquidated damages at one hundred dollars ($100.00) per day from CONTRACTOR subject to the terms and conditions of this Agreement; provided, however, CONTRACTOR's failures are unrelated to or not caused by an event set forth in Sections 8.5, 17.32 or 17.40. Said liquidated damages shall not exceed one thousand five hundred dollars ($1,500.00) during any one (1) calendar year. The parties recognize that the extent and calculation of damages may be difficult to ascertain, therefore they agree that liquidated damages in the amounts stated is reasonable and is in lieu of all other remedies. Once COUNTY implements the Telephone Management Information System (TMIS), it will be CONTRACTOR's responsibility to update the TMIS system with a real-time status of all minor and major repairs. CONTRACTOR's assigned technicians will be responsible only for the completion of Service Orders and trouble tickets status in this system as agreed to in this Agreement. The information will be automated to include date repair is cleared, trouble found (to include type of Equipment failure or replaced), resolution to correct problem, and technicians name. COUNTY is . responsible for providing all computer equipment and training in the utilization of the TMIS to enable CONTRACTOR to perform the required daily activities. fi 10.6.11 preventative Maintenance Requirements: L' CONTRACTOR shall perform daily tests on trunks, T-1 Tie Lines, Foreign Exchange lines, etc., to verify that they are in place and working properly within the Meridian Switching Systems at the Governmental Center/Main Library and Judicial Complex/Main Jail, or other locations that the parties mutually agree to test. The assigned technician will notify COUNTY's Project Manager or designee of status of when trunks, T-1's, Foreign Exchange lines, etc. are not functioning in accordance with the Meridian Switching Systems. CONTRACTOR shall verify with BellSouth Business Systems the trunk lines which are out -of -service for twenty-four (24) hours or more. COUNTY requests that the assigned technician act as an agent for COUNTY in the reporting of said status of BellSouth Business Systems' trunk lines, if repairs and maintenance of the Meridian Switching Systems have been completed. If the assigned technicians are not available, whereby the outage is related to BellSouth Business Systems lines, and additional technical resources must be delivered, the labor rates charged will 37 Urnma.oct.98, January 25. 2000 Exhibit "A" be in accordance with this Agreement. CONTRACTOR will provide a summary of the operation of trunks, station troubles, and Meridian Switching Sub -Systems, operations and activities shall be provided to the Contract Administrator or its designee in the form of a Monthly Written Maintenance Report, as requested by COUNTY. 10.6.12 Re uirements for Monthly Audit Re orts: CONTRACTOR shall perform an on -going preventative maintenance plan as described, and by a schedule that is published by Nortel, Inc., practices for Nortel Equipment, and as published by the manufacturer for other related or peripheral equipment covered by this Agreement, as set forth in Exhibit A. This practice shall include, but not be limited to, monthly site and Equipment inspections; battery, power and grounding, and general tests. Findings shall be reported in the form of a mutually agreed to report provided to the Contract Administrator. CONTRACTOR shall also be responsible for performing a Nortel technical audit, or arranging for the appropriate experienced person to be at any location that continuously experiences major outages. This shall include audits of the bonding and grounding of the system and associated protection on the cross -connect frame. 10.6.13 Re uirements for Annual Inventory Reports: CONTRACTOR shall provide COUNTY, as requested by COUNTY and by location, on an annual basis, with one (1) copy of an up-to-date Switch Inventory summarizing the hardware and Software of each PBX switch (Exkibit 1). A copy of other records maintained by CONTRACTOR that define Equipment hardware configuration shall be provided upon request. Such records may include the correlation of station, line and attendant console numbers to printed circuit card modules and their slot location within each PBX switch. 10.6.14 CONTRACTOR's Regponsibilitv to Correct Work Areas as Originally Found: Upon completion of any modifications or repairs, CONTRACTOR shall reconnect any utilities, equipment or appliances removed by CONTRACTOR in the course of work, and replace all furniture, etc. moved by CONTRACTOR for the performance of the work. Debris and rubbish created by CONTRACTOR shall be removed by CONTRACTOR and the premises left clean. This includes dust caused by the removal of ceiling tiles. CONTRACTOR will be responsible for purchasing and replacing any ceiling tiles that are broken by their technicians or sub -contractors. 0 38 tsnuna.oct.98, January 25, 2000 Exhibit "A" 10.7 MOVES, ADDS. or CHANGES (MAC) WORK: 10.7.1 Any modification performed by CONTRACTOR will require a written service order known as a Requisition for Telephone Service, control form 105-22, a.k.a. COMM-22 (Exhibit J-1). In addition to the 105-22, a separate "Authorization to Proceed" form (Exhibit J-2) must accompany the 105-22. This form must be signed by an authorized signer of the requesting agency who must indicate the requesting agency's applicable charge point for billing purposes. CONTRACTOR's technicians are not authorized to perform MAC work unless these forms have been properly submitted to CONTRACTOR. 10.7.2 Once CONTRACTOR is in receipt of the Requisition for Telephone Service and 'Authorization to Proceed ... ° forms, CONTRACTOR shall complete all Service Orders, unless they are beyond the control of CONTRACTOR, in the following time frame: # Days to Complete (includes service order # Sets/Lines Requested ProcessinaiLme, equipment delivery and installation) 1-5 5 business days 6 -10 10 business days 11 - 15 15 business days 16 - 20 20 business days Over 20 To be negotiated Should an agency require an exception to this schedule, CONTRACTOR mq *ply an expediting fee to the Service Order, not to exceed ten percent (10%) of the total cost of the Service Order. However, failure on CONTRACTOR's part to meet these time frames more than six (6) times during a six (6) consecutive month period, shall entitle COUNTY to liquidated damages of one hundred dollars ($100.00) per incident from CONTRACTOR beginning with the seventh (7th) failure, subject to the terms and conditions of this Agreement, provided, however, CONTRACTOR's failures are unrelated to or not caused by events set forth in Sections 8.5, 17.32 or 17.40. Said liquidated damages shall not exceed one thousand five hundred dollars ($1,500.00) during any one (1) calendar year. The parties recognize that the extent and calculation of damages may be difficult to ascertain; therefore, they agree that liquidated damages in the amount stated is reasonable and is in lieu of all other remedies. 10.7.3 An exception to Subsection 10.7.1 are the Elected Officials (Property Appraiser, Broward County Sheriff and Supervisor of Elections) who produce either their own purchase order or pay for work by check after the work is completed. In addition to the 105-22 form, the Elected Official agencies 39 tsnima. oct.98, January 25, 2000 Exhibit "A" • must submit a purchase order before work is authorized for CONTRACTOR to perform. The Property Appraiser's office currently is the only agency that pays by a check after Services are rendered. 10.7.4 All MAC work must be signed for and accepted by an authorized signer within the agency before it may be submitted to the Telecommunications Division for billing. 10.7.5 Should an exception from this process occur, such as an emergency condition or a high COUNTY official requires telephone service or support, Contract Administrator or his/her designated staff person will authorize CONTRACTOR to perform the work without the appropriate forms. This type of work must be performed by CONTRACTOR's technicians as soon as commercially reasonable once directed by COUNTY staff. 10.7.6 As established in Exhibit B and C, COUNTY's Telecommunications Division's designated personnel will apply quotes to the daily Service Order requests. Quoted orders made by COUNTY's Telecommunications Division staff involving multiple telephone sets or cards to be added must be verified by CONTRACTOR to confirm availability within the telephone system. Should Exhibits B and C not reflect special items, a request will be made to CONTRACTOR to provide a written quote. CONTRACTOR shall provide a response to this request within twenty-four (24) hours, unless a site visit is necessary, or if the request is outside scopes of work not allowing for a simple calculation as is defined within Exhibit B and C, whereby the quote shouldbe returned to the Telecommunications Division within forty-eight (48) ho&s, or within a commercially reasonable time. Engineering requirements may be necessary for a quotation utilizing site survey information and this may require a longer period of time to return to COUNTY an accurate quotation. CONTRACTOR requests that COUNTY appreciate these considerations for any such requests. 10.8 ACCESS: 10.8.1 COUNTY agrees to permit and arrange full access to the premises necessaryfor CONTRACTOR's technicians to perform the Services set forth in this Agreement and will make available a reasonable amount of secured space for storage by CONTRACTOR of repair parts as necessary. 10.8.2 COUNTY represents and warrants that COUNTY's premises and conditions to be encountered by CONTRACTOR at COUNTY's premises shall (i) be in compliance with all applicable federal, state and local laws, rules, and regulations; (ii) be safe and non -hazardous; (iii) not contain, or expose 40 tsmma.W.98. January 25, 2000 Exhibit "A" CONTRACTOR's representatives to hazardous materials or hazardous . substances. In the event of a breach of foregoing, CONTRACTOR may immediately suspend work until COUNTY has promptly corrected such conditions at COUNTY's expense. 10.9 OFFICE SPACE AND PARKING„ ARRANGEMENTS: 10.9.1 COUNTY shall furnish CONTRACTOR with office space for the assigned technicians. 10.9.2 COUNTY shall furnish parking permits for CONTRACTOR's assigned technicians for the term of this Agreement. 10.10 ANNUAL REPORT CARD AND REPORTS: 10.10.1 A mutually agreed to Annual Report Card or survey will be developed by COUNTY and CONTRACTOR showing customer evaluation pertaining to CONTRACTOR's annual performance, and it will be provided to the Contract Administrator. 10.10.2 At COUNTY's request, by location, CONTRACTOR will provide an InfoPlus Management Services Information Security Control Sourcebook, or equivalent report for each Nortel Meridian Option 11 - 81 system at no charge. Additional InfoPlus Management Services Security Sourcebookwill be at the then current applicable charge. k 10.10.3 Qt COUNTY's request, by location, CONTRACTOR will provide a check- list of toll fraud security measurements that have been taken to safe -guard COUNTY's telephone systems from toll hackers. 10.11 FUTURE MAINTENANCE PROVISION: CONTRACTOR will consider maintenance coverage for future new installations, not provided by CONTRACTOR under this Agreement, or for systems that COUNTY acquires due to reassignment of government responsibility to support an entity or other government agency. 10.12 VOICE AND DATA CABLING REQUIREMENTS: 10.12.1 Precautions shall be exercised at all times for the protection of persons (including employees) and property. Barricades shall be provided by CONTRACTOR when work is performed in areas traveled by persons, or when deemed necessary by COUNTY's Project Manager. 0 41 Urnma.oct.98, January 25, 2000 Exhibit "A" 10.12.2 When available, floor plans and specifications will be provided by COUNTY to CONTRACTOR. CONTRACTOR is required to examine carefully any specifications, floor plans or drawings so as to familiarize themselves with the conditions and requirements that may in any way affect the work to be performed. 10.12.3 CONTRACTOR will ensure that cables and installed Equipment conform to the manufacturer's published specifications, and will endeavor to not disrupt services within telecommunication spaces, cable plant, main distribution frames and, intermediate distribution frames. 10.12.4 CONTRACTOR will ensure that cables not in conduit shall meet fire codes and shall be neatly run and have proper mechanical support and protection. Placing cables on suspended ceiling supports and tiles shall not be acceptable. The cable shall be suspended from the flooring/ceiling by loop or bridle rings, or equivalent, where cable trays or conduits are not provided. 10.12.5 CONTRACTOR will ensure that cables are stretched, and wrinkles, twists and kinks are removed. Cables shall be mounted and supported at even intervals for security and aesthetics with hardware appropriate for the type and size of cable provided and installed. 10.12.6 CONTRACTOR will ensure that all Category 5 cables installed shall be labeled, certified, tested and documented. Certification shall include complince with the appropriate standard for the type of cable installed for: attenuation, resistance, wire map, cross talk and test pairs. 10.12.7 Where conduit or other acceptable means of installing cable are not available, CONTRACTOR shall install surface mounted raceway molding where required. Raceways should be UL-rated, and have positive latch or snap design types. Raceway molding must be approved for use in plenum space, in addition to, but, not limited to, meeting the requirements of the South Florida Building Code and any other applicable requirements. 10.12.8 Station cables shall be terminated by CONTRACTOR on Category 3 and 5 modular jacks that are mounted on modular frame jack face plates. There may, on occasion, be a request for 630E-4 type jacks with mounting studs. Terminations on these jacks are to be per USOC-4 standard with the first two (2) pairs terminated and the two (2) remaining pairs coiled and stored in jack housing. 42 tsnuna.oct.98, January 25, 2000 Exhibit "A" .7 10.12.9 CONTRACTOR will use care in preserving the well being of all landscaping when performing Direct Burial Cable installations. CONTRACTOR is to complete all restoration of surfaces that are affected. Actual cost of labor, materials, Equipment and permits for restoring surfaces and re -landscaping will be invoiced as a "pass through" item, and CONTRACTOR shall provide documentation to substantiate the actual costs. ARTICLE 11 TRAINING REQUIREMENTS 11.1 CUSTOMER SERVICE REPRESENTATIVE TRAINING OF USERS: 11.1.1 CONTRACTOR will provide on -site Customer Service Representative (CSR) support on an as needed basis upon five (5) business days prior written notice. Training may be related to voice mail, automated call distributor (ACD), Meridian MAX, and all other instructions that the telephone users may need during the term of this Agreement for Systems and Sub -Systems set forth in Exhibits A and B. COUNTY will pay CONTRACTOR based upon this Agreement's hourly rates for the CSR's time, as set forth in this Agreement. 11.1.2 If, during the term of this Agreement, major outages cause loss of program- ming, such as voice mail personal greetings, CONTRACTOR will provide staff instructions, at no charge to COUNTY, on how to use the specific seryic�. 11.2 COUNTY STAFF TRAINIUQ: 11.2.1 CONTRACTOR will provide two (2) Nortel certified courses per year, for a total of ten (10) classes for the term of this Agreement of technical training to COUNTY technical personnel. In addition to these classes, CONTRACTOR will commit eighty (80) hours.of on -site instructor training per year with CONTRACTOR's preference that the training is taken in one (1) week or longer intervals of time. This training is non -cumulative and will not be carried over at the end of each calendar year. 11.2.2 The technical training will be held at CONTRACTOR's training center, if certified in the Nortel products, or any other recognized training facility for these products. 11.2.3 COUNTY will pay for travel, food, and lodging in connection with training of COUNTY technical personnel. 43 tsmma.oct.98, January 25, 2000 Exhibit "A" 0 11.3 ON -SITE TECHNICAL TRAINING: U 11.3.1 In lieu of training at a distant site, CONTRACTOR may provide on -site technical training courses for COUNTY's technical personnel. CONTRACTOR requests a minimum of forty-five (45) days notice to arrange for training at COUNTY's premises. 11.3.2 COUNTY will pay for CONTRACTOR's instructor's air -fare, lodging and meals during the training session, in accordance with Section 112.061, of the Florida Statutes. ARTICLE 12 COUNTY CONTRACT ADMINISTRATOR AND PROJECT MANAGER The Director of COUNTY's Safety and Emergency Services Department, Telecommunications Division, shall be designated as the Contract Administrator and shall appoint the Communication Systems Manager as the Project Manager of this Agreement. COUNTY's Communication Systems Manager is hereby designated to represent the Contract Administrator for all Project activities and shall be responsible for the review and evaluation of CONTRACTOR's performance and the coordination with COUNTY personnel, equipment and facilities in connection with the performance of work under this Agreement. Any notices, communications or writing which may be required under this Agreement to be given to COUNTY shall be considered received by COUNTY when delivered to the goMmunication Systems Manager. ARTICLE 13 INSURANCE 13.1 In order to insure the indemnification obligation contained above, CONTRACTOR shall, at a minimum, provide, pay for, and maintain in.force at all times during the term of this Agreement (unless otherwise provided), the insurance coverages set forth in Sections 13.3, 13.4, and 13.5, in accordance with the terms and conditions required by this Article. Each insurance policy shall clearly identify the foregoing indemnification as insured to the extent coverage is afforded under the policy. 13.2 Such policy or policies shall be without any deductible amount and shall be issued by approved companies authorized to do business in the State of Florida, and having agents upon whom service of process may be made in Broward County, Florida. CONTRACTOR shall specifically protect COUNTY and the Broward County Board of County Commissioners by naming COUNTY and the Broward 44 tsmma.oct.98, January 25, 2000 Exhibit "A" • County Board of County Commissioners as additional insured under the Comprehensive General Liability Insurance policy only. 13.3 Com rehensive General Liability Insurance: A Comprehensive General Liability Insurance Policy shall be provided which shall contain minimum limits of Five Hundred Thousand Dollars ($500,000.00) per occurrence combined single limit for bodily injury liability and property damage liability. Coverage must be afforded on a form no more restrictive than the latest edition of the Comprehensive General Liability Policy, without restrictive endorsements, as filed by the Insurance Services Office and must include: Premises and/or operations. Independent Contractors. Products and/or Completed Operations for contracts. Broad Form Contractual Coverage applicable to this specific Agreement, including any hold harmless and/or indemnification Agreement. Personal Injury Coverage with Employee and Contractual Exclusions removed, with minimum limits of coverage equal to those required for Bodily Injury and Property Damage Liability. 13.4 Business Automobile Liability: `1 Business"'Automobile Liability with minimum limits of Three Hundred Thousand Dollars ($300,000.00) per occurrence, combined single limit for Bodily Injury Liability and Property Damage Liability. Coverage must be afforded on a form no more restrictive than the latest edition of the Business Automobile Liability policy, without restrictive endorsements, as filed by the Insurance Services Office, and must include Owned Vehicle. Hired and Non -Owned Vehicles. 13.5 Workers' Compensation Insurance: Workers' Compensation Insurance to apply for all employees in compliance with the 'Workers' Compensation Lave' of the State of Florida and all applicable federal laws. In addition, the policy(ies) must include: 0 45 tsmma.oct.98, January 25, 2000 Exhibit "A" Employer's Liability with a limit of One Hundred Thousand Dollars ($100,000.00) for each accident. If any operations are to be undertaken on or about navigable waters, coverage must be included for the U.S. Longshoremen & Harbor Workers Act and Jones Act. 13.6 CONTRACTOR shall furnish to Contract Administrator Certificates of Insurance evidencing the insurance coverages specified by this Article prior to beginning performance of work under this Agreement. 13.7 Coverage is not to cease and is to remain in force (subject to cancellation notice) until all performance required of CONTRACTOR is completed. If any of the insurance coverages will expire prior to the completion of the work, copies of renewal policies shall be furnished at least thirty (30) days prior to the date of their expiration. COUNTY shall be given at least thirty (30) days notice of cancellation and/or restrictions materially affecting the insurance as required under this Agreement. ARTICLE 14 PERFORMANCE AND LIQUIDATED DAMAGES is Performance related liquidated damages that CONTRACTOR will be held responsible for during the term of this Agreement are summarized as follows: • PerformapcerfAeasurement Related Section /Subsection Number Liquidated Damages Summary 1 Failure of Contractor to submit an Section 5.8 $100.00 per incident accurate monthly statement after six not to exceed (6) consecutive months starting three $5,000.00 in a calendar (3) months after execution of year Agreement. 2 Failure of Contractor to provide four Subsection 10.6.4 $1,500.00 per incident, (4) assigned technicians or exceeds not to exceed $15,000 the maximum liquidated damage in first calendar year amounts in any one calendar year. and an increase of $15,000 increments each year thereafter if the maximum amount in the current year is exceeded. 46 tsmma.oct.98, January 25, 2000 Exhibit "A" 3 Failure of Contractor to respond to a Subsection 10.6.1 (1) $100.00 per is minor outage, incident, not to exceed $5,000 in a calendar year. 4 Failure of Contractor (1) to respond to Subsection 10.6.2 (1) $500.00 per a major outage more than two (2) incident, not to exceed times in a consecutive six (6) month $5,000 in a calendar period, and (2) if 75% of the major year outages at the Governmental Center (2) $5,000.00 per or Judicial Complex are not corrected incident, not to exceed within sixteen (16) hours during a $10,000 in a calendar consecutive six (6) month period. year. 5 Contractor technicians fail to provide Subsection 10.6.10 $100 per day, not to status of repairs. exceed $1,500 in a calendar year 6 Contractor fails to complete Move, Subsection 10.7.2 $100 per incident, not Add, Change (MAC). to exceed $1,500 in a calendar year ARTICLE 15 TERMINATION 15.1 This Agreement may be terminated a for cause for a brea ch ach of a material condition pursuant to this Agreement by action of the Board or by CONTRACTOR if the party in breach hasmot corrected the breach within sixty (60) days after written notice from the a6grieved party identifying the breach, except that CONTRACTOR shall be allowed a reasonable time to correct breaches related to Software where COUNTY determines that the breach does not result in an inability to effectively use the Software in COUNTY's business or governmental operations or (b) for convenience by action of the Board upon not less than one hundred twenty (120) days written notice by the Contract Administrator. This Agreement may also be terminated by the Contract Administrator upon such notice as the Contract Administrator deems appropriate that termination is necessary to protect the public health, safety, or welfare. 15.2 Termination of this Agreement for cause shall include, but not be limited to, failure to suitably perform the work in accordance with this Agreement, failure to continuously perform the work in a manner calculated to meet or accomplish the objectives of COUNTY as set forth in this Agreement, or multiple breach of the same provisions of this Agreement, that are excessive, notwithstanding whether any such breaches were previously waived or cured. 0 47 tsmma.oct.98. Jan 2521f0 Y Exhibit "A" 15.3 Notice of termination shall be provided in accordance with the "NOTICES" section of this Agreement except that notice of termination by Contract Administrator which Contract Administrator deems necessary to protect the public health, safety, or welfare may be verbal notice which shall be promptly confirmed in writing in accordance with the "NOTICES" section of this Agreement. 15.4 In the event this Agreement is terminated for convenience, CONTRACTOR shall be paid by COUNTY termination charges as set forth in Subsection 15.4.1 and for any Services performed as of the date this Agreement is terminated, including all costs incurred by CONTRACTOR pursuant to this Agreement, however, upon being notified of COUNTY's election to terminate, CONTRACTOR shall refrain from performing further Services or incurring additional expenses under the terms of this Agreement. CONTRACTOR acknowledges and agrees that this compensation to be paid by COUNTY, the adequacy of which is hereby acknowledged by CONTRACTOR, is given as specific consideration to CONTRACTOR for COUNTY's right to terminate this Agreement for convenience. 15.4.1 Termination Charges for Convenience: After 12 Months: $982,167.00 After 24 Months: $875,088.00 After 36 Months: $583, 392.00 After 48 Months: $291,696.00 After 60 Months: Contract Complete • 15.5 In the event tHs Agreement is terminated, any compensation payable by COUNTY shall be withheld until all documents, if requested pursuant to an ongoing audit by COUNTY, are provided to COUNTY pursuant to Section 17.2. 15.6 Remedies: 15.6.1 In the event of termination for cause of this Agreement by COUNTY pursuant to Section 15.1, above, COUNTY may, without being required to elect remedies: Take any other action available to COUNTY, whether at law or in equity, including proceedings for damages, for recovery of monies paid and/or for specific performance; provided, however, that the above remedies are cumulative and COUNTY acknowledges that it cannot demand or collect any remedies beyond the amount of its damages hereunder. 2. Upon termination of this Agreement pursuant to the above and upon 48 tsmma.oct.98, January 25, 2000 Exhibit "A" fulfillment of the remedies available to COUNTY under this Section, CONTRACTOR shall be entitled to recover, at its expense, any items delivered to COUNTY prior to the termination, and COUNTY agrees to turn such items over to CONTRACTOR subject to any restrictions upon COUNTY by reason of any liens, orders or legal restrictions pending against the property. 15.6.2 In the event termination for cause of this Agreement by CONTRACTOR pursuant to Section 15.1, above, CONTRACTOR may: Take any other action available to CONTRACTOR, whether at law or in equity, including proceedings for damages, for recovery of monies paid and/or for specific performance. 2. Upon termination of this Agreement pursuant to the above and upon fulfillment of the remedies available to CONTRACTOR under this Section, COUNTY shall be entitled to recover, at its expense, any items of COUNTY owned equipment delivered to CONTRACTOR prior to the termination, and CONTRACTOR agrees to turn such Equipment over to COUNTY subject to any restrictions upon CONTRACTOR by reason of any restrictions upon CONTRACTOR by reason of any liens, orders or legal restrictions pending against the property. 15.7 Termination_with_Cause: �f COUNTI may terminate this Agreement with CONTRACTOR should CONTRACTOR not perform to the obligations set forth within this Agreement in accordance with Section 15.1. COUNTY reserves the right to terminate this Agreement should liquidated damages paid by CONTRACTOR exceed fifty thousand dollars ($50,000.00) during any six (6) month consecutive period and CONTRACTOR fails to meet five (5) of the six (6) performance criteria categories set forth in Article 14 and in which liquidated damages are paid over a six (6) month consecutive period. ARTI LE 16 RESOLUTION OF DISPUTES 16.1 To provide a means of resolving disputes, and lessening the likelihood of litigation, it is agreed by the parties hereto that all questions, claims, difficulties and disputes of whatever nature which may arise relative to the provisions of this Agreement will 0 49 tsnuna.oct.98, January 25, 2000 Exhibit "A" first be submitted in writing to COUNTY's Contract Administrator and the designated representative of CONTRACTOR who will meet and confer in good faith in an effort to resolve the matter. Such claims, questions, difficulties and disputes shall be submitted to the referenced individuals in writing within ten (10) COUNTY work days after the issues arises. In the event the individuals are unable to satisfactorily resolve the issues, the matter shall be presented to the COUNTY's Selection/Negotiation Committee established for this project as soon as practicable. The Committee's decision shall be in good faith and the chair of the committee shall render a decision within fifteen (15) work days, and if not agreeable to CONTRACTOR, the issue shall be presented for mediation, each party to pay its costs. The mediator shall be mutually agreed upon by the parties. Notwithstanding this section, the parties shall retain all their legal rights and remedies provided in law or equity. 16.2 During the pendency of any genuine dispute arising pursuant to this Agreement, and after a determination thereof, CONTRACTOR and COUNTY shall act in good faith to reasonably mitigate any potential damages or delays in the Project referenced in this Agreement. ARTICLE 17 MISCELLANEOUS 0 17.1 OWNERSHIP OF DOCUMENTS: Any and all reports, photographs, surveys, provided or created in connection with this Agreeifient are and shall remain the property of COUNTY. In the event of termination of this Agreement, any reports; such as traffic, inventory, switch audit, service and or MAC logs and photographs, surveys, prepared by CONTRACTOR, whether finished or unfinished, shall become the property of COUNTY and CONTRACTOR. 17.2 AUDIT RIGHT AND RETENTION OF RECORDS: COUNTY shall have the right to audit the books, records, and accounts of CONTRACTOR that are related to this Project. CONTRACTOR shall keep such books, records, and accounts as may be necessary in order to record complete and correct entries related to the Project. CONTRACTOR shall preserve and make available, at reasonable times for examination and audit by COUNTY, all financial records, supporting documents, statistical records, and any other documents pertinent to this Agreement for the required retention period of the Florida Public Records Act (Chapter 119, Fla. Stat. ), 0 so tsmrna.ocL98, January 25, 2000 Exhibit "A" C7 if applicable, or if the Florida Public Records Act is not applicable, for a minimum period of three (3) years after termination of this Agreement. If any audit has been initiated and audit findings have not been resolved at the and of the retention period or three (3) years, whichever is longer, the books, records, and accounts shall be retained until resolution of the audit findings. If the Florida Public Records Act is determined by COUNTY to be applicable to CONTRACTOR's records, CONTRACTOR shall comply with all requirements thereof; however, no confidentiality or non -disclosure requirement of either federal or state law shall be violated by CONTRACTOR. Any incomplete or incorrect entry in such books, records, and accounts shall be a basis for COUNTY's disallowance and recovery of any payment upon such entry. 17.3 SITE CONDITIONS: CONTRACTOR has informed itself of the construction and labor conditions under which the work is to be performed and has inspected the sites and has read and is reasonably familiar with this Agreement and its exhibits, the documentation and plans provided by COUNTY prior to the execution of this Agreement for the buildings in which the work is to be performed. Failure to have read and become familiar with said documents, plans and specifications shall not relieve CONTRACTOR of its obligations to furnish all necessary Equipment and labor necessary to carry out CONTRACTOR's obligations under this Agreement and to complete the work for the consideration set forth herein. This Agreement does not include work with, or in any area containing, any asbestos or other hazairdous substances. CONTRACTOR shall at all times make commercially reasonable effort to conduct its work so as to insure the least possible obstruction to COUNTY and the least inconvenience to the vicinity of the work site. 17.4 COORDINATION: CONTRACTOR shall fully cooperate and coordinate the installation of all Systems, Sub -Systems, and Equipment with any other contractor that is under contract with COUNTY and with COUNTY personnel for work related to, but not included in, this Agreement. CONTRACTOR shall not modify the work of any other contractor or COUNTY staff without the expressed, written consent of COUNTY's Project Manager. Any delays to CONTRACTOR's ability to perform work which are due to coordination and cooperation with other contractors or COUNTY personnel shall be subject to the Force Majeure provision of this Agreement. 51 tsmma.oct.98, January 25, 2000 Exhibit "A" 17.5 NON DISCRIMINATION EQUAL EMPLOYMENT OPPORTUNITY AND is AMERICANS WITH DISABILITIES ACT: CONTRACTOR shall not unlawfully discriminate against any person in its operations and activities or in its use or expenditure of funds in fulfilling its obligations under this Agreement. CONTRACTOR shall affirmatively comply with all applicable provisions of the Americans with Disabilities Act (ADA) in the course of providing any services funded by COUNTY, including Titles I and II of the ADA (regarding nondiscrimination on the basis of disability), and all applicable regulations, guidelines, and standards. In addition, CONTRACTOR shall take affirmative steps to ensure nondiscrimination in employment against disabled persons. Such actions shall include, but not be limited to, the following: employment, upgrading, demotion, transfer, recruitment or recruitment advertising, layoff, termination, rates of pay, other forms of compensation, terms and conditions of employment, training (including apprenticeship), and accessibility. CONTRACTOR's decisions regarding the delivery of Services under this Agreement shall be made without regard to or consideration of race, age, religion, color, gender, sexual orientation (Broward County Code, Chapter 16 %) , national origin, marital status, physical or mental disability, political affiliation, or any other factor which cannot be lawfully used as a basis for service delivery. CONTRACTOR shall not engage in or commit any discriminatory practice in violation of the Broward County Human Rights Act (Broward County Code, Chapter 161/) in performing any Services pursuant to this Agreement. 11 17.6 SUBCONTRACTORS: 17.6.1 CONTRACTOR shall provide COUNTY with a list of subcontractors. In the event that CONTRACTOR, during the course of the work under this Agreement, requires the services of any subcontractors other than those listed, CONTRACTOR must secure the prior written approval of COUNTY's Project Manager, which approval shall not be arbitrarily or unreasonably withheld or delayed. All subcontractors shall be licensed, if necessary, to conduct business in Broward County and the State of Florida. COUNTY reserves the right to disapprove with reasonable cause any subcontractor or its employees. 17.6.2 CONTRACTOR agrees that it is fully responsible to COUNTY for the acts and omissions of its subcontractors on the same basis as it is for the acts and omissions of persons directly employed by CONTRACTOR. Nothing contained in this Agreement shall create any contractual relationship between any subcontractor and COUNTY, nor any obligation on the part of COUNTY to pay any sums to any subcontractor. 52 tsmma,oa.98, January 25, 2000 Exhibit "A" 17.7 ASSIGNMENT AND PERFORMANCE: Neither this Agreement nor any interest herein shall be assigned, transferred, or encumbered by either party without prior written consent of the other party and said consent shall not be unreasonably withheld. CONTRACTOR may assign this Agreement to an affiliate or related company of CONTRACTOR existing at the time of execution of this Agreement without COUNTY's consent. CONTRACTOR represents that all persons delivering the Services required by this Agreement have the knowledge and skills, either by training, experience, education, or a combination thereof, to adequately and competently perform the duties, obligations, and Services set forth in the Scope of Services and to provide and perform such Services to COUNTY's satisfaction for the agreed compensation. CONTRACTOR shall perform its duties, obligations, and Services under this Agreement in a skillful and respectable manner. The quality of CONTRACTOR's performance and all interim and final product(s) provided to or on behalf of COUNTY shall function in all material respects in accordance with manufacturer's published specifications, as set forth in this Agreement and is consistent with industry standards. 17.8 REPRESENTATION of COUNTY and CONTRACTOR: . 17.8.1 It is recognized that questions in the day-to-day conduct of the project will arise. COUNTY's Contract Administrator upon request by CONTRACTOR shall dpsignate in writing and shall advise CONTRACTOR in writing, of one (1)"or more COUNTY employees to whom all communications pertaining to the day -today conduct of the project shall be addressed. 17.8.2 CONTRACTOR shall inform the Contract Administrator in writing of the representatives of CONTRACTOR to whom matters involving the conduct of the project shall be addressed. In addition, CONTRACTOR shall provide a list to COUNTY of all staff members who will be working on the project and their respective areas of responsibility. COUNTY shall have the opportunity to review the list and request changes of personnel based upon their stated qualifications or past interactions with the COUNTY. CONTRACTOR shall provide updated lists as necessary. 17.9 PRIOR AGREEMENTS: The parties agree that there are not commitments, agreements or understandings concerning the subject matter of this Agreement that are not contained in this document. Accordingly, the parties agree that no deviation from the terms hereof shall be predicated upon any prior representations or agreements whether oral or 53 tsmma.oct.98, January 25, 2000 Exhibit "A" written. It is further agreed that no modification, amendment or alteration in the • terms or conditions contained herein shall be effective unless set forth in writing in accordance with Section 17.13 below. 17.10 INCORPORATION BY REFERENCE: The truth and accuracy of each °Whereas" clause set forth above is acknowledged by the parties. The attached Exhibits A, B, C, D, E, F, G, H, I, J-1, J-2, K, L and M are incorporated into and made a part of this Agreement. 17.11 MULTIPLE ORIGINALS: This Agreement may be fully executed in four (4) copies by all parties, each of Mich, bearing original signatures, shall have the force and effect of an original document. 17.12 APPLICABLE LAW and VENUE: This Agreement shall be interpreted and construed in accordance with and governed by the laws of the State of Florida. Venue for litigation concerning this Agreement shall be in Broward County, Florida. . 17.13 AMENDMENTS: No modification, amendment, or alteration in the terms or conditions contained herein shell the effective unless contained in a written document prepared with the same or similar formality as this Agreement and executed by the Board and CONTRACTOR. F- LJ 17.14 NOTICES: Whenever either party desires to give notice to the other, such notice must be in writing, sent by certified United States Mail, postage prepaid, return receipt requested, or by hand -delivery with a request for written receipt of acknowledgment of delivery, addressed to the party for whom it is intended at the place last specified. The place for giving notice shall remain the same as set forth herein until changed in writing in the manner provided in this section. For the present, the parties designate the following: S4 tsnu a.oct.98, January 25, 2000 Exhibit "A" FOR COUNTY: Director Telecommunications Division Broward County Safety and Emergency Services Department 115 South Andrews Avenue, Suite 325 Fort Lauderdale, FL 33301 Fax: (954) 357-8518 BellSouth Communication Systems, Inc. Senior Account Manager for Broward County Government 6451 North Federal Highway, Suite 1220 Fort Lauderdale, FL 33308 Fax: (954) 351-3989 17.15 WAIVER -OF BREACH: Either parties' failure to enforce any provision of this Agreement shall not be deemed a waiver of such provision or modification of this Agreement. A waiver of any breach of a provision of this Agreement shall not be deemed a waiver of any subsequent breach and shall not be construed to be a modification of the terms of this Agreement. 17.16 PUBLIC ENTITY CRIME STATEMENT: It CONTRACTOR represents that the execution of this Agreement will not violate the Public Entity Crimes Act (Section 287.133, Florida Statutes) which essentially provides that a person or affiliate who is a contractor, consultant or other provider and who has been placed on convicted vendor list following a conviction for a Public Entity Crime may not submit a bid on a contract to provide any goods or Services to COUNTY, may not submit a bid on a contract with COUNTY for the construction or repair of a public building or public work, may not submit bids on leases of real property to COUNTY, may not be awarded or perform work as a contractor, supplier, subcontractor, or consultant under a contract with COUNTY, and may not transact any business with COUNTY in excess of the threshold amount provided in Section 287.017, Florida Statutes, for category two purchases for a period of 36 months from the date of being placed on the convicted vendor list. Violation of this section shall result in termination of this Agreement and recovery of all monies paid hereto, and may result in debarment from COUNTY's competitive procurement activities. In addition to the foregoing, CONTRACTOR further represents that there has been no determination, based on an audit, that it committed an act defined by Section 55 tsnuna.oct.98, January 25, 2000 Exhibit "A" 287.133, Florida Statutes, as a "public entity crime" and that it has not been formally charged with committing an act defined as "public entity crime" regardless of the amount of money involved or whether CONTRACTOR has been placed on the convicted vendor list. 17.17 INDEPENDENT CONTRACTOR: CONTRACTOR is an independent contractor under this Agreement. Services provided by CONTRACTOR pursuant to this Agreement shall be subject to the supervision of CONTRACTOR. In providing such services, neither CONTRACTOR nor its agents shall act as officers, employees, or agents of COUNTY. This Agreement shall not constitute or make the parties a partnership or joint venture. 17.18 PREVAILING WAGE REQUIREMENT: If construction work in excess of Two Hundred Fifty Thousand Dollars ($250,000.00) is required of, or undertaken by, CONTRACTOR as a result of this Agreement, Broward County Ordinance No 83-72, as may be amended from time to time, shall be deemed to apply to such construction work; and further CONTRACTOR shall fully comply with the requirements of such ordinance and shall satisfy, comply with, and complete the requirements set forth in Exhibits F and G. i 17.19 THIRD PARTY BENEFICIARIES: C� Neither CONTRACTOR nor COUNTY intend to directly or substantially benefit a third pa4 by this Agreement. Therefore, the parties agree that there are no third party beneficiaries to this Agreement and that no third party shall be entitled to assert a claim against either of them based upon this Agreement. The parties expressly acknowledge that it is not their intent to create any rights or obligations in any third party or entity under this Agreement. 17.20 CONTINGENCY FEE: CONTRACTOR warrants that is has not employed or retained any company or person, other than a bona fide employee working solely for CONTRACTOR, to solicit or secure this Agreement and that it has not paid or agreed to pay any person, company, corporation, individual or firm, other than a bona fide employee working solely for CONTRACTOR, any fee, commission, percentage, gift, or other consideration contingent upon or resulting from the award of making of this Agreement. For a breach or violation of this provision, COUNTY shall have the right to terminate this Agreement without liability at its discretion, or to deduct from this Agreement price or otherwise recover the full amount of such fee, commission, percentage, gift or consideration. 56 tsmma.oct.98, January 25, 2000 Exhibit "A" 17.21 JOINT PREPARATION: The parties acknowledge that they have sought and received whatever competent advice and counsel as was necessary for them to form a full and complete understanding of all rights and obligations herein and that the preparation of this Agreement has been their joint effort. The language agreed to expresses their mutual intent and the resulting document shall not, solely as a matter of judicial construction, be construed more severely against one of the parties than the other. 17.22 COMPLIANCE WITH LAWS: CONTRACTOR shall comply with all federal, state, and local laws, codes, ordinances, rules and regulations in performing its duties, responsibilities and obligations pursuant to this Agreement. 17.23 SEVERANCE: In the event a material condition in this Agreement is found by a court of competent jurisdiction to be invalid, the remaining provisions shall continue to be effective unless COUNTY or CONTRACTOR elects to terminate this Agreement. The election to terminate this Agreement based upon this provision shall be made within seven (7) days after the finding by the court becomes final. 17.24 PRIORITY OF PROVISIONS: If there is,a Conflict or inconsistency between any term, or provision of any exhibit attached `hereto, and a term or provision of Articles 1 through 17, the term or provision contained in Articles 1 through 17 of this Agreement shall control and be given effect. 17.25 OPTION FOR ADDITIONAL ENGINEERING SERVICES: CONTRACTOR agrees to provide COUNTY with consulting services on an as - requested and mutually agreed to basis. The cost of this service is identified in Exhibits B and C. 17.26 APPLICABILITY TO PARTICIPATING GOVERNMENT AGENCIES - CONTRACTOR agrees that the rates set forth in Exhibits B and C shall be offered to any local or state governmental agency or entity wishing to participate, excluding the federal government. Such agency or entity may, at its option, procure the same rates for Equipment of CONTRACTOR by entering into a separate agreement negotiated by the parties setting forth the same rates as set forth in Exhibits B and C. 57 tsmma.oct.98, Januaty 25, 2000 Exhibit "A" 17.27 DRUG -FREE WORKPLACE CERTIFICATION: It is a requirement of COUNTY that it enter into agreements only with firms that certify the establishment of a drug -free work place in accordance with Chapter 21.31(a) of the Broward County Procurement Code. Executive of this Agreement by CONTRACTOR shall serve as CONTRACTOR's required certification that it either has or that it will establish a drug -free work place in accordance with Chapter 21.31(a) of the Broward County Procurement Code, 17.28 NON-COLLO-ION CLAUSE: By signing this Agreement, CONTRACTOR certifies that this Agreement is made independently and free from collusion. CONTRACTOR shall disclose to the best of its knowledge, any COUNTY officer or employee, or any relative of any such officer or employee as defined in Section 112.3155(1)(c), Florida Statutes (1989), who is an officer or director of, or has a material interest in, CONTRACTOR's business, who is in a position to influence this procurement. Any COUNTY officer or employee who has any input or any other activity pertinent to this procurement is presumed for purposes hereof, to be in a position to influence this procurement. For purposes hereof, a person has a material interest if he or she directly or indirectly owns more than five percent (5%) of the total assets or capital stock of any business entity, or if he or she otherwise stands to personally gain if this . Agreement is awarded to CONTRACTOR. Failure of CONTRACTOR to disclose any relationship described herein shall be reason fqr t6rmination of this Agreement and debarment in accordance with the provisions of the Broward County Procurement Code. 17.29 PERMITS AND LICENSES: CONTRACTOR shall be responsible for obtaining all necessary permits and licenses required for installation and operation of the Equipment. CONTRACTOR shall cooperate and comply with any inspections required by city, COUNTY, and state codes and ordinances. 17.30 RISK OF LOSS: Risk of Loss for Equipment shall pass to COUNTY upon the happening of the following: All risk of loss or damage shall pass to COUNTY as to each item of Equipment on the date of delivery to the mutually agreed COUNTY designated site. 0 Either party shall be liable for loss or damage to Equipment caused by negligence 58 tsmma.oct.98, January 25, 2000 Exhibit "A"' 0 of its officers, employees, agents or subcontractors. 17.31 TITLE: Title to Equipment shall pass to COUNTY upon payment in full to CONTRACTOR of the total price for Equipment/Service in the applicable Service Order. 17.32 FORCE MAJEURE: If the performance of this Agreement, or any obligation contained in it, is prevented, restricted or interfered with by reason of any of the following: 17.32.1 Delay caused by the acts or omissions of the other party; 17.32.2 Fire, explosion, breakdown of plant, epidemic, hailstorm, hurricane, tornado, cyclone, flood, power failure, lightning, water, or other acts of God; 17.32.3 War, revolution, civil commotion, acts of public enemies, blockage, or embargo; or 17.32.4 Delay caused beyond the reasonable control of the affected party; Then the party affected, upon giving prompt notice to the other party, shall be excused from such affected performance on a day-to-day basis to the extent of such prevention, restriction or interference (and the other party shall likewise be excused from performance of its obligations on a day-to-day basis to the extent such party's obligations relate to the performance so prevented, restricted or interfered with), provided that the party so affected shall use its commercially reasonable efforts to avoid or remove such causes of non-performance and both parties shall perform promptly whenever such causes are removed or ceased. 17.33 TAXES: CONTRACTOR acknowledges that COUNTY is a tax exempt entity, and COUNTY agrees to provide CONTRACTOR with written proof of such status upon request. 17.34 DEFAULT BY COUNTY: Upon any default by COUNTY under this Agreement, including the refusal to accept Equipment which meets the standards for Acceptance set forth in this Agreement, CONTRACTOR may exercise all remedies to which CONTRACTOR may be entitled to in law or in equity, including specific performance. Additionally, CONTRACTOR may declare all sums due or to become due hereunder and COUNTY, following a receipt of a proper invoice, as defined in COUNTY's Prompt Payment Ordinance, 59 tsmma.oct.98, January 25, 2000 Exhibit "A" Section 1-51.6, Broward County Code of Ordinances, will make payment to CONTRACTOR in accordance with said Ordinance, including payment of interest as established in the Ordinance for any late payments to CONTRACTOR. CONTRACTOR shall not be obligated to perform Services hereunder if COUNTY is in default of any of its obligations under this Agreement for any Order, following written notice to COUNTY identifying the breach and giving COUNTY sixty (60) days opportunity to cure said breach. If COUNTY does not cure said breach within the time frame identified herein, CONTRACTOR may suspend or cancel any outstanding, unfulfilled Orders without in any way affecting its rights under this Agreement. If CONTRACTOR elects to continue performing under any Order, CONTRACTOR's actions shall not constitute a waiver of any default by COUNTY. 17.35 PRICES: The total price for the Equipment and/or Services shall be stated in the applicable Order. The Total Equipment price for Equipment includes standard shipping charges, as applicable. Expedited Service requested by COUNTY may involve additional charges as set forth in Exhibits B and C. 17.36 WARRANTIES: (a) CONTRACTOR warrants that at Acceptance, and for the duration of the warranty period referred to in Subsection 7.7.1 above, each item of Equipment will function in all material respects in accordance with the manufacturer's published specifications, provided it is not damaged as set forth in Section 17.40 and is used according tof standard operating instructions issued by the manufacturer or CONTRACTOR. In addition, the warranty period of Equipment moves, additions and changes (MAC) shall be as set forth in Subsection 7.7.2 above. The parties may agree in writing that the warranty periods as to particular items of Equipment and/or for MAC work may be greater or less than as provided for above. (b) IF AGREED TO BY COUNTY IN WRITING, CERTAIN MISCELLANEOUS EQUIPMENT MAY BE SOLD "AS IS" AND WILL CARRY NO WARRANTY WHATSOEVER FROM CONTRACTOR OTHER THAN WARRANTY OF TITLE. Any warranty for "AS IS" Equipment will be provided directly by the manufacturer of such Equipment in accordance with the manufacturer's applicable warranty procedure. Such Equipment shall be clearly indicated on the applicable Order as Manufacturer's Direct Warranty ("MOWS"). CONTRACTOR OFFERS NO MAINTENANCE SERVICE OR WARRANTY FOR THESE PRODUCTS. The warranty period for an item of Equipment will not be enlarged by CONTRACTOR's repair or replacement thereof. (c) All warranties extend only to COUNTY and do not extend to any subsequent purchaser, transferee, or assignee of the Equipment, unless prior written consent is obtained from CONTRACTOR for the extension of the warranties to such purchaser, transferee or assignee. 60 tsmrna.oct.98, January 25, 2000 Exhibit "A" • 17.37 WARRANTY SERVICE: CONTRACTOR agrees to provide as to Equipment urchase from CONTRACTOR p , except as set forth herein, warranty service to keep the Equipment in, or restore the Equipment to operate as warranted in Sections 7.7.1, 7.7.2 or 17.36 above. If CONTRACTOR is unable to repair defective items, CONTRACTOR will replace such items. If neither repair nor replacement are reasonably available to CONTRACTOR, then CONTRACTOR may elect instead to return (a) the price paid to CONTRACTOR for the purchased Equipment and/or the one-time fee paid for the licensed Software that is not to be repaired or replaced and (b) the monies paid for any and all other related Equipment and/or Software or the System or Sub -System that in all material respects fails to perform in accordance with the manufacturer's published specifications by reason of CONTRACTOR's failure to repair or replace the defective item(s). The amount of the repayment of such monies and/or fees shall be based on a seven (7) year straight line depreciation schedule for each item for which repayment is to be made and the depreciation period shall begin as of the date such item was installed by CONTRACTOR. Warranty Service includes preventative maintenance based upon the specific needs of the individual items of the Equipment and unscheduled, on -call remedial maintenance during warranty coverage. Warranty service will include adjustments and replacement of parts deemed necessary by CONTRACTOR at no cost to COUNTY. Replacement or additional parts and Equipment may be either (1) new or reconditioned and equivalent to new and (2) equivalent to new in performance. Replacement Equipment will be furnished on an exchange basis, and the replaced items become the property of CONTRACTOR. ri 17.38 INSTALLATION: If ordered by COUNTY and if COUNTY agrees to pay applicable installation charges, CONTRACTOR will install the Equipment. Pursuant to a MAC Order, COUNTY agrees to provide, in a timely manner, COUNTY information, a suitable installation environment, access, and electrical and communications connections as stated in an applicable CONTRACTOR installation manual or as otherwise specified by a CONTRACTOR. COUNTY agrees to notify CONTRACTOR as promptly as practicable if COUNTY requires postponement of any installation. If CONTRACTOR or Equipment specifications require nonstandard wiring or other work, COUNTY will incur additional installation charges as set forth in Exhibits 8 and C. If the Equipment is not to be installed by a CONTRACTOR, COUNTY warrants that all Equipment is to be installed by COUNTY's certified employees at its premises and is not for resale. 61 Un ma.oct.98. Januan• 25. 2000 Exhibit "A" 17.39 . MAINTENANCE SERVICE: (a) If Equipment is not under a CONTRACTOR warranty or under maintenance as agreed by the parties at the beginning of the initial term of this Agreement, or if additional items are added by COUNTY, CONTRACTOR will inspect the equipment and perform any necessary repairs at CONTRACTOR's rates as set forth in Exhibits B and C, in addition to the price for materials needed for repairs. (b) Maintenance charges, as set forth in Sections 10.1 and 10.2, if at any time additional equipment or additional ports are added to the original Equipment, a new prorated charge computed at CONTRACTOR's then current rates will be added to the total maintenance charge to reflect the additional equipment being serviced, subject to Sections 17.36 and 17.39 above. The parties will account for additions on a quarterly basis. The total maintenance charge may also be increased annually during the term of the maintenance service by an amount equal to the percentage increase by the consumer price index (CPI) over the previous year, not to exceed a three percent (3%) maximum increase per year. 17.40 WARRANTY AND MAINTENANCE SERVICE EXCLUSION 17.40.1 Warranty and maintenance services do not cover any COUNTY -provided cable or equipment unless approved in writing by CONTRACTOR. 17.40.2 CONTRACTOR shall respond to any service call requested by COUNTY, howev?r, COUNTY acknowledges the following: (a) Maintenance services do not cover damages to or failure of the Equipment or increases in service time resulting from causes other than the normal wear and tear of the Equipment including, but not limited to misuse or negligent operation of the Equipment, accident, theft, unexplained loss, lightning, electrical power surge, fire, flood, wind, acts of God, failure of COUNTY to maintain a proper operating environment, or repair, relocation or alteration of the Equipment by anyone other than CONTRACTOR or its designated agents and; (b) Warranty services, set forth in Section 7.7, does not cover damages to or failure of the Equipment or increases in service time resulting from causes or circumstances external to the Equipment including, but not limited, to misuse or negligent operation of the Equipment, accident, theft, unexplained loss, lightning, electrical power surge, fire, flood, wind, acts of God, failure of COUNTY to maintain a proper operating environment, or repair, relocation or alteration of the Equipment by anyone other than CONTRACTOR or its designated agents. Any site visits or repairs made by CONTRACTOR that 62 tsnuna.oct.98, January 25, 2000 Exhibit "A" are necessitated by any of these excepted causes shall be at the sole expense of COUNTY, including the cost of all materials at CONTRACTOR's then current rates. 17.41 SURVIVAL: Any obligations of CONTRACTOR and COUNTY which by their terms would continue beyond the termination, cancellation or expiration of this Agreement or any Service Order shall survive with such termination, cancellation or expiration. • 11 • 63 tsmma.oct.98, January 25, 2000 Exhibit "A" • • IN WITNESS WHEREOF, the parties have made and executed this Agreement: BROWARD COUNTY through its BOARD OF COUNTY COMMISSIONERS, signing by and through its Chair or Vice Chair, authorized to execute same by Board action on the P day of 1a , 2000, and BELLSOUTH COMMUNICATION SYSTEMS, L.L.C., signed by and througH its Vice President , duly authorized to execute same. AGREEMENT BETWEEN BROWARD COUNTY AND BELLSOUTH COMMUNICATION SYSTEMS, L.L.C. FOR MAINTENANCE SERVICE AND SUPPORT OF NORTEL MERIDIAN PRIVATE BRANCH EXCHANGE (PBX) AND DESIGNATED NORSTAR TELECOMMUNICATION SYSTEMS, SUB -SYSTEMS AND EQUIPMENT. ATTES Broward County Administrator elp Ex-officio Clerk of the Broward be Board of County Commissioners so C FI o roward ounty, orida Insurance requirements approved by Broayarb County Risk Management Division WITNESSES ture Signature BROWARD COUNTY, through its Board of ty Commissioners BY ahty' n `'10 = C it 4 day o � � 2000. Apiroved as to form by Ofe of County Attorney fa�Broward County, Florida `''•••••'' ,,f8ward A. Dion, County Attorney Governmental Center, Suite 423 115 South Andrews Avenue Fort Lauderdale, Florida 33301 Telephone: (954) 357-7600 Teleco r: (954) 357-764 By - �Ll Patrice M. Eichen Assistant County Attorney CONTRACTOR BELLSOUTH COMMUNICATION SYSTEMS, L. C. " By Vice President 31 st day of January 2000. (Corporate Seal) 64 tsirma.oct.98, January 0 l • 4 4 SCHEDULE FOR PURCHASE OF EQUIPMENT AND/OR SERVICES YELLsour/ / ® Exhibit "1° BellSouth Communication Systems,lnc. -Customer: Customer Number Location Number Agreement Number CITY OF TAMARAC 75568 BCS 422886 InstallabonAddtess.Ser"Cenler Maint. Order Number 8601 W. Colrlrrtercial Order Number: Maim Atmogtx�teNumber City: TAMARAC State: FL Zip: 33321 Autoquote Number: Refurbished Customer Reference Number Customer Initials (For Information Purposes Only) Except As Otherwise Noted Total Maintenance No. Of Price Total _—_ Warranty Length Months Notes Equipment Service Type Units/ Per Maintenance QtY Warranty Type: NONE Price Full=FMS Station/ Unit/ Price Other: Depot=DMS Ports Station/ Port Equipment Description 1 MODULAR ICS CABINET W/FAST RADII $ 182.01 NONE l MICS NA 4.1 SOFTWARE $ 1,298.24 NONE l FIBER STATION MODULE $ 586.70 NONE I FIBER 6 PORT EXP W/SERVICES CARD $ 786.43 NONE 2 FIBER TRUNK MODULE $ 674.08 NONE 7 CALLER ID TRUNK CARTRIDGE $ 3,145.73 NONE 30 M7310 DIGITAL SPEAKERPHONES - ASH $ 5,460.30 NONE 1 ONEAC 40OXA UPS BATTERY BACK UP $ 1,039.23 NONE 20 ANALOG LINE PROTECTORS $ 305.80 NONE SEE SECOND PAGE/ 1ST SUBTOTAL $13,478.52 NONE quipment Payment Maintenance Payment Shipping $252.96 Page Total ❑Cash ❑Monthly $9,633.93 Customer Initials i (AdditionalPages) Sub -Total Additional Pages � ❑ Quarterly Total Equip. ui Price $23,365.41 %With Order % At Delivery ❑ Annually (Excluding taxes) Total Monthly Mait>lenanoe Cita ge At Cutover (Excluding Taxes) ❑Lease / Telephone Color: ASH Total Number of Months 48 Customer Initials Maintenance Service (Applies to all telephones unless otherwise Commencement Date noted in the equipment description.) Maintenance Term ( ) Customer Initial: Estimated Cutover Additional a ui ment may be required to increase line/station size in excess of the cquippcd ca acity as shown above, up to the s stem's maximum capacity. Exempt ®Yes ❑No Maintenance Service After Warranty Electrical Damage Repair Service for Key Systems Only 04008200016 ❑ Accepted Declined Customer Initials Accepted Customer Initials Tax Exempt Certification Number p Customer Initials ❑ Declined Customer Initials Pursuant to the terms and conditions of the Agreement referenced above, Customer agrees to purchase and BellSouth Communication Systems, Inc, agrees to provide Equipment and/or Services described in this Order. This Order shall automatically incorporate therein all the terms and conditions of the Agreement, and any and all terms and conditions on any Customer order forms, purchase orders or other Customer documents shall be deemed deleted. If Customer elects the "Lease" option and for any reason the lease is not finalized Customer agrees to pay "Cash" per BellSouth's then standard payment terms for the Equipment and/or services covered by this Order. Accepted by: USTOMER BellSouth Communication Systems, Inc. Authorized Signature Date Authorized Signature Date M. E. Nevitt Account Exec. Name (Type or Print) Title Name (Type or Print) Title Paee 1 Of 2 Exhibit "1" 4 Additional Page(s) SCHEDULE FOR PURCHASE OF EQUIPMENT AND/OR SERVICES OO BELLSOUTH" BellSouth Communication Systems, Inc. ofT DQ5 4 886 Agreement Number T _ Customer Name ..._75LL Customer Number Location Qty- Except As Otherwise Noted Warranty Length _ Months Maintenance Type: NONE Other: Notes Total Equipment Price Maintenance Service Type Full=FMS Depot=DMS No. Of Units/ Station/ Ports Price Per Unit/ Station/ Port Total Maintenance Price Equipment Description CONTINUED FROM PREVIOUS PAGE NONE NONE 2 GROUND BAR $ 16.18 NONE 2 POWER STRIP $ 29.96 NONE 1 NORSTAR VOICE MAIL $ 5 240.39 NONE 12 LIGHTNING PROTECTION PACKAGE $ 323.40 NONE NONE LABOR $4,024.00 NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE Subtotal $9,633.93 Subtotal CUSTOMER INITIAL WLLSOUTH INITIAL Additional Page(s) Page 2 Of 2 ES0698 SCHEDULE FOR PURCHASE OF EQUIPMENT AND/OR SERVICES @ BELL O TH 0 Exhibit "2" BellSouth Communication Systems,lnc. Customer: CTIYOFTAMARAC Customer Number Location Number Agreement Number 75568 BCS 422886 IrEbl-�aiAddirss:SENIIORCENTER Maint. Order Number W. COMMERCIALBLVD. Order Number: Matnt.A=quc0ENmixr City: TAMARAC State: FL Zip: 33321 Autoquote Number: ❑Refurbished Customer Reference Numbe Customer Initials (For Information Purposes Only) Except As Otherwise Noted Total Maintenance No. Of Price Total Qty. Warranty Length _ Months Notes Equipment Service Type Units/ Per Maintenance Warranty Type: NONE Price Full=FMS Station/ Unit/ Price Other: Depot=DMS Ports Station/ Equipment Description Port 35 Dual Runs - 1 CAT 3 and 1 CAT 5E $8,495.00 NONE 1 Wall Mount Patch Panel $0.00 NONE 35 Patch Cords CAT 5E $0.00 NONE NONE NONE NONE NONE NONE NONE NONE quipment Payment Maintenance Payment Shipping Page Total ❑Cash ❑ Monthly Sub -Total Customer Initials f (Additional Pages) Sub -Total Additional Pages ❑ Quarterly Total Equip. Price S8,495.00 % With Order _ % At Delivery ❑ Annually (Excluding taxes) % At Cutover Total Monthly Mairttersv= Cimge (Excluding Taxes) ❑Lease / Telephone Color: Total Number of Months Customer Initials Maintenance Service (Applies to all telephones unless otherwise Commencement Date noted in the equipment description.) (Maintenance Term) Estimated Cutover Customer Initial: Additional equipment may be required to increase line/station size in excess of the eQUipped ccpacity as shown above, up to the s stem's maximum capacity. Exempt:l ®Yes ❑No Maintenance Service After Warranty Electrical Damage Repair Service for Key Systems i Only. 04008200016 ElAccepted Customer Initials ❑Accepted Tax Exempt Certification Number ElDeclined Customer Initials Customer Initials ® Declined Customer Initials Pursuant to the terms and conditions of the Agreement referenced above, Customer agrees to purchase and BellSouth Communication Systems, Inc. agrees to provide Equipment and/or Services described in this Order. This Order shall automatically incorporate therein all the terms and conditions of the Agreement, and any and all terms and conditions on any Customer order forms, purchase orders or other Customer documents shall be deemed deleted. If Customer elects the "Lease" option and for any reason the lease is not finalized Customer agrees to pay "Cash" per BellSouth's then standard payment terms for the Equipment and/or services covered by this Order. Accepted by: USTOMER BellSouth Communication Systems, Inc. Authorized Signature By Date Authorized Signature Date M. E. Nevitt Account Exec. Name (Type or Print) Title Name (Type or Print) Title page I Of I G' 0 AGREEMENT THIS AGREEMENT is entered into on M 2000 between the City of Tamarac, a municipal corporation with princ pal offices located at 7525 NW 88t" Avenue, Tamarac, Florida 33321 ("the City") and BellSouth Communication Systems, L.L.C. with principal offices located at 6451 North Federal Highway, Suite 220, Fort Lauderdale, FL 33308 (Contractor), for the purpose of providing a turnkey telephone system and premises wiring for the Community Center in the City of Tamarac. The parties hereby agree to the following terms and conditions. In return for valuable consideration in an amount not to exceed $31,860.41, Contractor shall comply with the terms and conditions within the Broward County Telephone System Master Maintenance Agreement # 060597- RB attached hereto as Exhibit A. All terms and conditions of "Contract documents set forth in Exhibit A are incorporated herein as if set forth in full, except as modified by the proposal specific to the City of Tamarac, as set forth in Exhibit 1 and Exhibit 2 incorporated as if set forth in full. Upon execution of this Agreement, all references" made,#o,Breward County in Exhibits A and 1 and 2 shall be interpreted as pertaining to" Tjr. 'arac, and all terms and conditions of Exhibits A and 1 and 2 shall be deemed�4s having been implemented for use within the City of Tamarac. It is understood that wherever the words "agency name" or "agency board name" appear, they shall be read as "City of Tamarac" and "City of Tamarac Commissioners." This agreement and attached Exhibits A and 1 and 2 constitute the entire agreement between the City and the Contractor, BellSouth Communication Systems, L.L.C. 0 (Remainder of page intentionally left blank) IN WITNESS WHEREOF, the parties have made and executed this Agreement on the respective dates under each signature. The City of Tamarac, through its Mayor and Bell South Communication Systems, L.L.C. through YG& $O�rySGt,y1 , duly authorized to execute same. ATTEST: Marion Swenson, CIVIC Interim City Clerk Date: _ L7Z T ATTEST: (Corporate Se retary Type/Print Name of Corporate Secy. (CORPORATE SEAL) CITY OF TAMARAC By: oe Schreiber, Mayor �. ✓../ j��O U �� Date: Jeffrey Miler, City Manager Date: a 00 as Mitchell S. Kraft, City a BEL SOUTH COM. SYS. I ra 8 at l (Name of President) Type/Print Name of President LJ .7 L� Date: i5_• 1 b • 00 ACKNOWLEDGEMENT STATE OF FLORIDA -SS COUNTY OF Nr60WA-: I HEREBY CERTIFY that on this day, before me, an Officer duly authorized in the State aforesaid and in the County aforesaid to take acknowledgments, rsonally appeared 11-4L J30L4M0,A, Sad A4 h P.i of S SAS VAM (cifficer or agent and title) (name of corporation) ' & • L-• P. a Corporation, to me known to be the (State or place of corporation) person(s) described in and who executed the foregoing instrument and I r6L h0m," acknowledged before me that execute the same. WITNESS my hand and official seal this ' ? _ day of MW, 2060 . Apt M. E. NEWT ��►Y ;C; COMMISSION i CC628926 �O EFnj EXPIRES APR 26.2001 iOF aop► W THROUGH I AIIANTIC BONDING CO. INC NOTARYTUBLIC, tate of Florida at Large M.L. Mevil ff (Name of Notary Public: Print, Stamp, or Type as Commissioned) (gyp) Personally known to me or AG/` aU/-'7'V ( ) Produced Identification Type of I.D. Produced (X) DID take an oath, or ( ) DID NOT take an oath.