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HomeMy WebLinkAboutCity of Tamarac Resolution R-2016-122Temp Reso. 12854 October 26, 2016 Page 1 CITY OF TAMARAC, FLORIDA RESOLUTION NO. R-2016- MIR A RESOLUTION OF THE CITY COMMISSION OF THE CITY OF TAMARAC, FLORIDA, AUTHORIZING APPROPRIATE CITY OFFICIALS TO EXECUTE A LETTER OF INTENT (LOI), AUTHORIZING SOFTWARE HOUSE INTERNATIONAL, CORP. (SHI) TO ACT ON BEHALF OF THE CITY OF TAMARAC, TO PLACE AN ORDER WITH MICROSOFT CORPORATION TO RENEW THE CITY'S MICROSOFT ENTERPRISE LICENSING, SOFTWARE ASSURANCE FOR A THREE (3) YEAR TOTAL COST AND EXPENDITURE OF $359,179.86; AUTHORIZING EXECUTION OF ASSOCIATED CONTRACT, AUTHORIZING BUDGET AMENDMENTS FOR PROPER ACCOUNTING PURPOSES, PROVIDING FOR CONFLICTS; PROVIDING FOR SEVERABILITY; AND PROVIDING FOR AN EFFECTIVE DATE. WHEREAS, a Microsoft Enterprise Agreement is a volume licensing package, providing licensing and software assurance for Microsoft software and subscriptions; and WHEREAS, a Microsoft Enterprise Licensing Agreement provides many benefits to the City, as further described in Exhibit 1 and Exhibit 2; and WHEREAS, the Software Assurance Program enables the continuity of the City's access to all licensed Microsoft products at no charge as they become available; and WHEREAS, on October 13, 2010, the City of Tamarac City Commission approved Resolution R-2011-127, authorizing the execution of a Microsoft Enterprise Licensing Agreement, with an effective date of November 1, 2010, and an expiration date of October 31, 2013, at a cost of $430,766.16, to purchase software licenses along with Software Assurance Program (maintenance contract); and Temp Reso. 12854 October 26, 2016 Page 2 WHEREAS, on October 9, 2013, the City of Tamarac City Commission approved Resolution R-2013-107, authorizing the renewal of the Microsoft Enterprise Licensing Agreement, with an effective date of November 1, 2013, and an expiration date of October 31, 2016, at a cost of $268,391.37, to renew the Microsoft Software Assurance Program (maintenance contract) for the City of Tamarac's licensing as well as, per the terms of the City of Tamarac's ILA with the Town of Southwest Ranches approved by Resolution R- 2013-45, to include Microsoft software licensing for the Town of Southwest Ranches; and WHEREAS, the proposed Microsoft Enterprise Licensing Agreement renewal includes the cost of licenses and software assurance, in the amount of $32,453.73 allocated to the Town of Southwest Ranches per the terms of the ILA, Software Assurance for the City of Tamarac's existing Microsoft licensing, and, in addition, the new Microsoft Office 365 subscriptions, for a total cost of $359,179.86; and WHEREAS, Microsoft Enterprise Licensing is available through the State of Florida Contract Number43230000-15-02, effective February 1, 2016, through January 31, 2019, thereby waiving competitive purchasing requirements as provided under Section 6-148(e) and Section 6-148(i) of the City of Tamarac Code; and WHEREAS, SHI International Corp. is the contractor on record for State of Florida Contract Number 43230000-15-02, and is the provider of Microsoft Enterprise Licensing for the State of Florida; and WHEREAS, SHI International Corp. has provided a quote for the Microsoft Enterprise Licensing at the most competitive cost, attached hereto as Exhibit 3; and WHEREAS, in order to avoid and interruption of service, it is appropriate to execute a Letter of Intent (LOI), as attached in Exhibit 4, authorizing the purchase of the Temp Reso. 12854 October 26, 2016 Page 3 necessary licensing, software assurance and subscriptions at this time; and WHEREAS, it is the recommendation of the Director of Information Technology that the appropriate City Officials be authorized to execute the Letter of Intent (LOI) attached as Exhibit 4 authorizing SHI International Corp. (SHI) to act on behalf of the City of Tamarac to place an order with Microsoft Corporation for the purchase of Microsoft licensing, software assurance and subscriptions, for the items and amount as specified in the Microsoft Enterprise Licensing Renewal Proposal attached as Exhibit 3, and to execute the related contract subject to any revisions as may be agreed to by City staff and Microsoft and as approved by the City Manager and the City Attorney effective November 1, 2016; and WHEREAS, funding for Microsoft Enterprise Licensing is available in the Information Technology Service Contracts account and in the Town of Southwest Ranches Expense account; and WHEREAS, the City Commission of the City of Tamarac, Florida deems it to be in the best interest of the citizens and residents of the City of Tamarac to execute a Letter of Intent (LOI) to authorize the purchase of said Microsoft Enterprise licensing, software assurance and subscriptions. NOW, THEREFORE, BE IT RESOLVED BY THE CITY COMMISSION OF THE CITY OF TAMARAC, FLORIDA: SECTION 1: The foregoing "WHEREAS" clauses are hereby ratified and confirmed as being true and correct and are hereby made a specific part of this Resolution. All exhibits attached hereto are incorporated here and made a specific part of this Resolution. Temp Reso. 12854 October 26, 2016 Page 4 SECTION 2: That the appropriate City Officials be authorized to execute the Letter of Intent (LOI) attached as Exhibit 4 authorizing SHI International Corp. (SHI) to act on behalf of the City of Tamarac to place an order with Microsoft Corporation for the purchase of Microsoft licensing, software assurance and subscriptions, for the items and amount as specified in the Microsoft Enterprise Licensing Renewal Proposal attached as Exhibit 3, and to execute the related contract subject to any revisions as may be agreed to by City staff and Microsoft and as approved by the City Manager and the City Attorney effective November 1, 2016; and SECTION 3: Funding is available for the purchase of a Microsoft Enterprise Licensing Agreement from the appropriate accounts at a total amount of $359,179.86. SECTION 4: All resolutions or parts of resolutions in conflict herewith are hereby repealed to the extent of such conflict. SECTION 5: If any clause, section, other part or application of this Resolution is held by any court of competent jurisdiction to be unconstitutional or invalid, in part or application, it shall not affect the validity of the remaining portions or applications of this Resolution. THE REMAINDER OF THIS PAGE INTENTIONALLY LEFT BLANK 1 Temp Reso. 12854 October 26, 2016 Page 5 SECTION 6: This Resolution shall become effective immediately upon its passage and adoption. PASSED, ADOPTED AND APPROVED this J (7 day offi d4k'LJ , 2016. 1 HARRY D ESSLER av MAYOR o' J. PATRICIA TEUFE j CMC CITY CLERK RECORD OF COMMISSION VOTE: MAYOR DRESSLER U /' DIST 1: COMM. BUSHNELL f Zl DIST 2: COMM. GOMEZ Lam✓ DIST 3: V/M GLASSER �- DIST 4: COMM. PLACKO L --L i 47 I HEREBY CERTIFY that I have approved this RESOLUTION as to form. SAM GOREN CITY ATTORNEY 1 MICROSOFT ENTERPRISE AGREEMENT PROPOSAL PREPARED FOR CITY OF TAMARAC MAY 2010 Microsoft, Your potential. Our passion.' Microsoft State Government Daniel Bellinger Phone: 813-340-5677 Email: daniel_bellinger@shi.com This document is intended for the City of Tamarac and is for informational purposes only. For formalized pricing, please refer to the approved !AR quotation provided by SHI. The information contained in this document may contain privileged and propripetary information. Any review, dissemination, distribution or duplication of this communication is strictly prohibited. If you are not the intended recipient please contact the sender and destroy all copies of this document. 1 I Page Microsoft, Your potential. Our passion. - Enterprise Agreement Summary Microsoft offers a perpetual and a subscription license model for their Enterprise Agreements. The EA was designed for organizations that wish to standardize on a primary suite of Microsoft products and can manage and procure their software in a centralized manner while at a discount. The Enterprise Agreement is a three-year agreement available for clients with 250 or more desktops. The agreement incorporates maintenance (Software Assurance) which is highlighted below. The licenses purchased over the term of the contract are perpetual and remain under the ownership of the company post the contract term. If you wish to renew after the 3rd year the contract costs are for Software Assurance which allow upgrades and other benefits, without Software Assurance you would not have the rights to upgrade. The rights below remain in effect until the contract renews for another term. The Master Enterprise Agreement signed by the Department of Management Services and State Technology office is a blanket contract for the State of Florida in which agencies and other government entities have the rights to purchase Microsoft licensing at a discount. Enterprise Agreement Software Assurance benefits: • New Version Rights • Spread Payments • Desktop Deployment Planning Services • TechNet Plus Subscription and TechNet Managed Newsgroups • Problem Resolution Phone Support • Extended Lifecycle Hot fix Support • Cold backups for Disaster Recovery • Corporate Error Reporting • Windows Fundamentals for Legacy PCs • Microsoft Windows Pre -Installation Environment (WINPE) • Training Vouchers • E-Learning • Home Use Rights The Microsoft Perspective Software Assurance is for Government customers who have a plan to implement technology as an enabler to productivity and opportunity. Microsoft is proactively investing in you through the Software Assurance Benefits Program on an ongoing basis. According to Forrester Research, the value of these assurance benefits for most agencies alone is 1.5 to 2.1 MILLION Dollars over three years. According to Forrester, these benefits drive these rewards: • Office Home Use Program $980 - $13,500 / user/ year • TechNet Online Concierge Chat $8,000 - $16,000 / year • TechNet Plus $70,000 - $175,000 / year • Problem Resolution Support $197,000 / year • Corporate Error Reporting $17,000 / year • Enterprise Source Licensing $100,000+ / year • WinPE OS Deployment Tool $20,000 / year • e-Learning $50,000 / year 2 1 P a g e Microsoft, Your potential. Our passion.' ENTERPRISE AGREEMENT LICENSING BENEFITS Business Value of an Enterprise Agreement: Microsoft Enterprise Agreement creates value by supporting a business in these fundamental ways: Lower Total Cost of Ownership. By standardizing on the enterprise platform and receiving Software Assurance Benefits, your total cost of ownership (TCO) for technology assets is reduced and your workplace productivity increases. ■ Flexible choices — Components; Platforms and additional products ■ Additional 15% to 30% discounts on the already discounted Select prices ■ "SHI is the sole reseller for Microsoft products, including the Microsoft EA" under state contract 252-001-09-1. This contract will provide State agencies, local and county government entities the best available pricing" • Access to Most Recent Versions of the Microsoft Products. The right to the current version of the products is built into the price of the products. Your organization can reduce its overall costs by 10% to 15% percent by implementing technology standardization (this is in addition to the 15%-28% cost savings in software purchases by using the EA vehicle). In addition, the Enterprise Agreement facilitates information sharing and communication across an organization and provides a consistent platform upon which to build and deploy custom applications. • Simplified License Tracking. There is no need to track license usage or software versions for enterprise products during the agreement term, which reduces the overhead normally associated with ongoing license tracking and administration. • Reduced Risks of License Noncompliance Costs. All desktops are considered in compliance with respect to the chosen enterprise products during the term of your enrollment. • Minimize Security Risks. Piracy and counterfeit software can seriously impact the security and service levels of any organization. Procurement through a Microsoft Volume license agreement ensures you get the right product. • Forecast Purchases up to 3 years. Historically, Microsoft Product Releases include a 5%-15% increase of cost. Unlike the Select Agreement, where the purchase price is not locked in, the Enterprise Agreement provides fixed costs over a 3—year term for all your Microsoft desktop and Additional products right at the onset of the agreement. • Leverage Strategic Purchases & relationships. Pricing can be made available based on the statewide purchasing levels and not individual departments negotiating their own deals. Additionally, smaller Agencies may not be able to procure an Enterprise Agreement on their own. By establishing a State-wide EA, smaller Agencies may realize lower costs for software purchases. • Simplified Budgetary Planning. You can establish set software prices for the term of the agreement, simplifying budgeting and providing predictable software costs • Streamlined Ordering Process. The method of making annual payments under an Enterprise Agreement significantly reduces or even eliminates administrative requirements for processing ongoing transactions • Focus on constituent service levels & solutions. Improves services to the state saving processing costs for administrative takes by generating technology solutions around the Microsoft platform. In addition, Microsoft provides low cost solutions platform for developing constituent solutions for revenue collection and generation. 3 1 P a g e Microsoft, Your potentioL Our passion.- Software Assurance Benefits Additional Description/Savings Microsoft's Software Assurance gives you automatic access to new technology and provides productivity benefits, support, tools, and training to help deploy and use software efficiently. Productivity: Acquire the latest software automatically, spread payments annually, and extend the workplace to the home. New Version Rights. Gives access to new releases of software versions as they become available during the agreement term o Helps customers maintain a business edge with the latest technology o Install at your own pace o Never have to buy a new License when migrating to new versions during agreement o Saves on newest technology Spread Payments. Ability to spread out payments annually o Improved cash flow o Reduces initial capital investment o Enables budget forecasting up to three years in advance Home Use Program: With Home Use Rights, employees can get a licensed copy of select Microsoft Office desktop programs to install and use on a home computer (if authorized by agency) o Enable employees to work from home by getting a licensed copy of select Microsoft Office System desktop applications they use at work to install on a home PC* o Flexibility for those who choose to work from home o Helps increase employee productivity o Maximizes the value of your software investment *Microsoft Office systems include Microsoft Office Suite, FrontPage, InfoPath, OneNote, Project, Publisher, and Visio Support: Access resources that help keep business systems running smoothly TechNet Online Concierge Chat. Assisted search sessions and self-help through premium content Web site access. o Provides most up-to-date IT information o Increases efficiency for finding solutions o Facilitates software deployment Forrester Research found that - TechNet Concierge Service improves Mean time to Repair (MTTR) for Microsoft - related incidents by between 5% and 50% • Assuming the Concierge Service saves 1 hour of downtime per year; average savings will be $8000 - Reduces support costs per employee • IT support costs an average company $829/employee; A 1% reduction in support costs for a company with 1,000 employees would amount to $8,000 - Total value of TechNet Concierge can range between $81K and $16K+ per year • TechNet Plus: o Access to Web -based support with Online Concierge, premium content, plus Managed Newsgroup Support, and TechNet Plus Subscription Media o Provides extensive up-to-date IT information, service packs, hot -fixes, and more o Gives access to managed newsgroups 4 1 P a g e Microsoft, Your potential Our passion." o Offers monthly access to tools, utilities, drivers, articles o Increases efficiency for finding solutions o Centralizes all information an IT Pro might want into one location Problem Resolution Support: Access to product support specialists to help keep servers up and running o Submit problem resolutions requests via web for all covered servers purchased in Select or Enterprise Agreement programs o Submit problem resolution requests by phone (business hours) for all covered Enterprise Edition servers o Premier Support upgrades telephone support to 24x7 on covered Enterprise Edition servers Extended Lifecycle Hot Fix Support: For customers using previous versions of Microsoft products, the timeframe to sign up for non -security hot -fix support has been extended from 90 days to two years o No need to sign an upfront contract or pay an initial fee for extended support until you determine a need o Benefits customers running third -party or proprietary legacy applications Tools: Deploy software efficiently, monitor errors, and access Microsoft Windows source code. Cold backups for Disaster Recovery: Give Customers complimentary "cold backup" server* licenses for the purpose of disaster recovery o No need to purchase additional server for disaster recovery purposes Corporate Error Reporting: Gives Customers control over what data is sent to Microsoft o Provides a clear and easy to use view of their error data o Maps solutions to crashes • Identify which systems are failing and why • Connect to up-to-date knowledge and fixes • Actionable information when escalation is required • Forrester Research found that - CER reduces the number of Microsoft incidents by 2%-5% per year; Business value - $5,000 + - Help Desk call reduction $2,000+ - Reductions in support technicians $10,000+ - Total value of CER - $17,000/year or more Enterprise Source Licensing Program: Gives eligible customers with 1,500 or more licensed desktops access to Microsoft Windows source code for internal development and support o Promotes performance tuning to adjust and perfect systems and related applications o Improves debugging, making it faster to rectify and protect against viruses and other computer hazards o Helps perform security audits and maintain security Microsoft Windows Pre -Installation Environment (WINPE): Tool based on Microsoft Windows XP Professional that speeds deployment through automation o Allows government agencies to build custom solutions o Increases productivity by running Windows setups, scripts, and imaging applications • Forrester Research found that WinPE - Reduced Windows Deployment Time by 5% - Reduced Errors for Windows Deployments - Facilitates the application of Fixes and Updates 5 1 P a g e Microsoft@ Your potential. Our passion." — Mitigates impact and risk to the business — Reduced calls to the help desk — Value: From $20k + Training: Bring employees up to speed quickly on new products and keep IT staff up-to-date on the latest technical information. o Instructor -led courses on Microsoft products at certified training facilities o Provides accurate, up-to-date information to help workers take advantage of technology o Improves productivity o Reduces training costs eLearning: Offers self -paced instructional modules that can be conveniently accessed at their own PC, even offline. o Gets them up to speed quickly on new products o Updates employee skills with latest knowledge o Supports traditional training and just -in -time learning scenarios o Customized learning path with pre- & post -assessments o Prepare for Microsoft Office Specialist (MOS) and MCSE / MCSA certification o Different content source for Desktop & Server offerings o In-depth coverage of Office & Windows topics (31 courses) o Updates & new releases twice a year o Office content mapped to MOS certification • Forrester Research found that o Reductions in training budgets — Value $10,000+ o Reductions in help desk calls for "how-to" questions o Improved user productivity — 24 x 7 o Reductions in Support Costs o Reductions in Travel and Expense o Value: $50,000 + Training Vouchers: Instructor -led courses on Microsoft products at certified training facilities o Provides accurate, up-to-date information to help workers take advantage of technology o Improves productivity o Reduces training costs o Average training cost per day—$250-$300/day Enterprise Agreement Value Based upon the business requirements of the City of Tamarac, a Microsoft Enterprise Agreement provides a powerful business solution for the City of Tamarac for long term software acquisition and management. Our goal in developing this special proposal was to demonstrate Microsoft's commitment and value as a strategic partner to the City of Tamarac. We believe this proposal clearly responds to your most immediate as well as long term business requirements for software licensing and services. The agreement also maintains the products and services required for an invested relationship between our two organizations. The true value of an Enterprise Agreement is not just obtaining the latest versions of our core software products — but the enhanced productivity and citizen services that such tools produce. Instead of highlighting each Microsoft product's features and functionality in this section, we will underscore key business value advantages provided by an Enterprise Agreement Improved Enterprise Security The positive impact on the customer's security environment has been clearly documented. Windows XP Service Pack 2 is 13 to 15 times less likely to be infected by malware, and the number of critical vulnerabilities has be cut by half in comparison to the previous version of Windows XP. 6 1 P a g e Mkrosoft° Your potential. Our passion. - Windows 7 Enterprise, a special version of the Windows 7 Operating System that is only available to Enterprise Agreement and Software Assurance customers, includes a virtual PC session that can run your older applications while providing Microsoft's highest level of a secure desktop operating system. • Windows Fundamentals for Legacy PCs is designed to be a bridge solution for getting the most out of older functioning Windows PCs for organizations who want a higher level of security but aren't ready or able to upgrade to Windows XP. By implementing Windows Fundamentals on your older PCs, you raise the minimum desktop operating system security bar to Windows XP SP2 for your entire enterprise. Reduced Total Cost of Ownership (TCO) TCO studies continue to reflect the high costs of maintaining and operating a large enterprise using a variety of versions of Windows and Microsoft Office. While the easy solution to this dilemma is to purchase new personal computers with the latest software installed for all employees — such a solution is impractical and unachievable given today's budget constraints. Taking the opposite extreme of not investing in new hardware and software also ends up costing the enterprise significantly, as the operational and maintenance costs of those older systems produce the highest support costs and lost employee productivity through down time. Reduced Software Costs for Third Party Tools While Microsoft's Office Suite has provided millions of information workers with a variety of business productivity tools in the past, organizations still found the need to purchase additional third party products to supplement the Office Suite. One of these areas was the need to create PDF or XML formatted documents for citizen or external use. With the upcoming release of Microsoft Office 2010, which will be available as a free upgrade under this Enterprise Agreement, the need for a third party tool to create PDF files has been eliminated! Information workers will be able to directly save a file from standard Microsoft Office products (Word, Excel, and PowerPoint) by simply selecting the "Save As" function and choosing the PDF format. Consistent Budgeting The Microsoft Enterprise Agreement solves that budgeting dilemma by providing a fixed price for every personal computer covered for a three year period. Not only does this provide a clearly defined budget cost for the three year period, it also locks in today's prices for that same period — eliminating the need to pay for product cost increases during the EA enrollment. Microsoft has a "True Up" process that allows the organization to know in advance what the second and third year costs would be for such additions. Summary We believe this business case demonstrates the level of knowledge Microsoft has invested in gathering from the City of Tamarac. From our investment to date, we are able to articulate some of your most business important present and ongoing business requirements. Our commitment as highlighted throughout this proposal evolves our relationship to the trusted partner level for the City of Tamarac to deliver the needs of your employees on time and on demand. The enterprise agreement is the cornerstone of this future partnership and investment to Microsoft. Please contact us directly with any additional queries or questions on the detail provided in this business justification. 7 1 P a g e Meeting constantly increasing expectations with decreasing amounts of internal resources doesn't seem fair. But nobody said managing an IT environment was fair. Now more than ever, today's IT managers are tasked with utilizing their Microsoft Volume License Program to deliver the software, education and support their end -users need, as efficiently as possible. This requires a complete understanding of Microsoft's Software Assurance (SA) Benefits. Nobody said managing an IT environment was fair. SHI provides this brief guide defining all the SA Benefits that are available through Microsoft. The chart on the back cover details under which Volume License Program each individual SA Benefit is made available. Once defined, your Account Executive can help you integrate your SA Benefits with the value-added services SHI provides in our role as your Enterprise Software Advisor (ESA). Together, these benefits and services form a comprehensive Microsoft Volume Licensing solution that helps you Plan, Support, Deploy and/or Renew the software and hardware that powers your organization's IT infrastructure! software. hard ware. integration micmsoft @ KA Plan New Version Rights 0 Software Assurance grants you access to the most current version of a product released during your Volume License agreement. Rights to new version releases will help you stay current while simplifying budgeting and procurement. Spread Payments SA allows you to make structured annual payments instead of paying in full, up -front. Spread Payments can reduce your initial investment and allow greater flexibility in managing your technology expenditures. Redeem training vouchers for select technical training on Microsoft products at over 1,600 Microsoft Certified Partners for Learning Solutions (CPLS) centers worldwide. Microsoft's courses offer your IT staff hands-on training in a classroom environment. They provide the most up-to-date product information, increasing employee knowledge and efficiency while reducing support costs and user error over time. Provide your employees access to online training to enhance their knowledge and productivity with the latest technology. Online courses incorporate multimedia animations, simulations and demonstrations to provide an engaging and effective learning experience. Realize increased employee productivity and flexibility with Microsoft's Home Use Program. Employees can install a licensed copy of Microsoft Office software on their home computers for both business and personal needs for a nominal processing and handling fee. Make discounts on Microsoft's most popular productivity and consumer products available to your employees! Your end - users can save money on acquiring home management and entertainment software, in addition to Microsoft computer games and hardware. Individuals may purchase up to three copies of any title for personal use or as gifts! Obtain Microsoft's complete set of Office Language Packs. With 37 different languages available, the Office Multi Language Pack enables you to support multiple languages on your desktops without purchasing additional Language Pack licenses. Get access to evaluation software, two technical support incidents, pre-release product versions, software updates and technical training with your complimentary single TechNet Plus Direct subscription. Protect valuable data by loading server applications running on your active server onto a cold server for the purpose of disaster recovery. Organizations with Software Assurance for Microsoft server software and all corresponding Client Access Licenses (CALs) are eligible for complimentary "cold" backup server licenses. Enjoy business -critical phone support 24 hours a day, seven days a week for Microsoft Standard and Enterprise edition Servers, as well as Microsoft Windows and select Microsoft Office applications in the mainstream phase of their product lifecycle. Additionally, you will benefit from unlimited web support on Server products covered by Software Assurance'. M Meet the demands of your users and IT professionals with Microsoft's most advanced Windows operating system, Windows 7 Enterprise. Designed for mid -size and large organizations looking to optimize their desktop IT infrastructure, Windows 7 Enterprise enhances security, streamlines PC management and helps employees stay productive both in and out of the office. Lower your desktop infrastructure costs and improve IT efficiency with Vista Enterprise. Designed for mid -size and large organizations, Vista Enterprise includes exclusive features like data protection to help safeguard lost or stolen PCs, tools for application compatibility and virtualization, and the ability to deploy a single image with different interface languages for users around the world. Receive read-only access to Microsoft Windows source code for internal development and support. The Enterprise Source Licensing Program is available to organizations with 1,500 or more licensed desktops. It allows you to make adjustments and improvements to systems and related applications, implement improved debugging to help maintain security and help protect against viruses and other computer hazards. Let your IT team enjoy Online Concierge Chat and Managed Newsgroup Support to quickly address their technical issues. With Online Concierge Chat, your IT workers can access a one-on-one chat session with a Microsoft support advisor to help locate reference materials needed to troubleshoot technology issues. The Managed Newsgroups provide technical support for IT professionals through online forums backed by Microsoft support specialists. Deploy Packaged Services Prepare for an efficient and successful software deployment with Microsoft's Packaged Services. Delivered by pre - qualified technical consultants, these engagements utilize proven technologies and best practices from Microsoft to simplify the deployment of Microsoft Office, Windows, SharePoint and Exchange within your organization. • Desktop Deployment Planning Services (DDPS) • SharePoint Deployment Planning Services (SDPS) • Exchange Deployment Planning Services (EDPS) • Business Value Planning Services (BVPS) Put the experience of SHI's certified Packaged Services consultants to work for your organization today and benefit from our extensive offering of innovative solutions! Renew Windows Fundamentals for Legacy PCs Use Windows Fundamentals for Legacy PCs with any legacy computers running earlier operating systems. This Windows -based operating system provides users additional security, manageability and stability, along with a smooth migration path to a current Windows operating system when you are ready to update your hardware. Extended Hotfix Support Receive Extended Hotfix Support as hotfix issues arise. This support is designed for products in the Extended Lifecycle Support phase and is made available to customers with a Premier or Essential Support agreement. FJ " Web response is limited to business hours. SA Benefits Entitlement Chart Check this quick chart to be sure the Volume License Program you select contains the SA benefits package that's right for you! •• .. Option. Your Application and Server Licenses with Software Assurance membership will determine the length of your engagement. For Office Applications: For CAL Suites: For Enterprise CAL Suites: 200 - 499: 1 day 200 - 3,999: 1 day 100 - 1,999: 1 day 500 - 1,999: 3 days 4,000 - 9,999.3 days 2,000 - 4,999: 3 days 2,000 - 3,998: 5 days 10,000 - 99,999: 5 days 5,000 - 49,999: 5 days 4,000 - 29,999: 10 days 100,000 - 299,999: 7 days 50,000 - 149,999: 7 days 30,000 - 49,999: 15 days 300,000 - 599,999: 10 days 150,000 - 299,999: 10 days 50,000 - 99,999: 20 days 600,000 +: 12 days 300,000 +: 12 days 100,000 - 199,999: 30 days 200,000 - 399,999: 40 days 400,000 - 599,999: 50 days 600,000 +: 75 days For every Windows Client License covered under Software Assurance, you are entitled to use Windows 7 Enterprise in its place, on the SA covered device. For every Windows Client License covered under Software Assurance, you are entitled to use Windows Vista Enterprise in its place, on the SA covered device. • With Software Assurance on Office Applications, you are eligible for this benefit at no additional charge. With Software Assurance Membership in the With Software Assurance Membership in the Applications or Systems Pool, you are Applications or Systems Pool, you are eligible eligible for the following number of training voucher days: for the following number of training voucher days: For Office Applications: For Systems: 250 - 2,399: 20 days per enrollment 250 - 2,399: 10 days per enrollment Office: For every 50 Office Application Licenses Z400 - 5,999: Additional 10 days 2,400 - 5,999: Additional 5 days covered under Software Assurance, you are %000' 14,899: Additional 20 days 6,000-14,999: Additional 10 days entitled to 2 days of training (up to a maximum of 20 days). 15,000 - 29,999: Additional 60 days 15,000 - 29,999: Additional 30 days 30,000 - 49,999: Additional 50 days 30,0D0 - 49,999: Additional 25 days Windows: For every 50 Windows Client 50,000 - 99,999: Additional 90 days 50,000 - 99,999: Additional 45 days Licenses covered under Software Assurance, 100,000-199,999: Additional 150 days 100,000-199,999: Additional 75 days you are entitled to 1 day of training 200,000 - 399,999: Additional 200 days 200,000 - 399,999: Additional 100 days (up to a maximum of 10 days). 400,000 - 599,999: Additional 200 days 400,000 - 599,999: Additional 200 days 600,000 +: Additional 600 days 600,000 + : Additional 300 days For every licensed copy of qualifying products enrolled in Software Assurance, you are entitled to 1 user in the licensed product pool. Home Use Program (HUP) For each Office Application License covered under Software Assurance, a user of the licensed device is entitled to 1 copy of the corresponding product for use at home. With Software Assurance Membership in the Applications or Systems Pool, your organization can participate in the Employee Purchase Program. F., desktop minimum to quality. Desktop: For every $200K USD of Software Assurance spend for Microsoft Office Applications and Windows Client, you are entitled to 1 phone incident. Server: For every $20K USD Software Assurance spend for Servers and CALs, you are entitled to 1 phone incident. Additionally, a complimentary phone incident is awarded if you have at least 1 Server covered with Software Assurance. Unlimited web support is included for all Servers covered with Software Assurance. • For each Server License covered with Software Assurance, you are entitled to run 1 instance of the software on a "cold" server for disaster . recovery purposes. Software For each Server License, you are entitled to 1 For each Server License, you are entitled to 1 User ID. Additionally, for Software Assurance User ID. Additionally, for Software Assurance Assurance Licenses in the Applications and Systems pools, respectively, you receive: Members Licenses in the Applications and Systems pools, 250 - 2,399: 2 User IDs per qualifying enrollment receive 1 you receive 1 User ID User ID per enrollment. 2,400 - 5,999: Additional 3 User IDs per Server 6,000 - 14,999: Additional 5 User IDs License. 15,000+: Additional 10 User IDs • - Once you have acquired Software Assurance For enrollment in Software Assurance in the Server pool, you are entitled to for a minimum of 5 qualifying Server Licenses, 1 subscription. you are entitled to 1 subscription. For each Windows Client License covered under Software Assurance, you are entitled to install 1 copy as the Windows Client License. With Software Assurance Membership coverage for the Systems pool, you qualify for Extended Hotfix Support for Windows Client Operating System. With Software Assurance Membership coverage for the Applications pool, you qualify for Extended Hotfix Support for Office XP through July 12, 2011. With Software Assurance Membership coverage on at least 1 Server License, you qualify for Extended Hotfix Support for Server products. Note: Software Assurance gives you new version upgrade rights and the option of annual spread payments during the term of your agreement undermost programs. Spread payments not available under Open License. 01f10 E/D software. hardware. integration City of Tamarac James Twigger 10101 State Street Tamarac, FL 33321 UNITED STATES Phone: (954) 597-3904 Fax: (954) 597-3910 Email: james.twigger@tamarac.org All Prices are in US Dollar (USD) Product Pricing Proposal Quotation #: 12202002 Created On: 9/14/2016 Valid Until: 10114/2016 Sales Operations Manager Eric Goodman 290 Davidson Ave Somerset, NJ 08873 Phone: (908) 902-0504 Fax: (732) 868-6055 Email: Eric—Goodman@shi.com Qty Your Price Total 1 City of Tamarac 1 $0.00 $0.00 . - Part#: . 2 0365E3FromSA ShrdSvr ALNG SubsVL MVL PerUsr 370 $166.92 $61,760.40 Microsoft - Part#: AAA-10758 3 ECALBddge0365FromSAALNG SubsVL MVL PerUsr 370 $32.28 $11,943.60 Microsoft - Part#: AAA-12434 4 WINENT ALNG SA MVL 370 $40.64 $15,036.80 Microsoft - Part#: KV3-00368 5 0365E1 ShrdSvr ALNG SubsVL MVL PerUsr 46 $71.64 $3,295.44 Microsoft - Part#: T6A-00024 6 ExchgSvrStd ALNG SA MVL 1 $113.70 $113.70 Microsoft - Part#: 312-02257 7 SharePointSvrALNG SA MVL 1 $1,091.21 $1,091.21 Microsoft - Part#: H04-00268 8 SQLCAL ALNG SA MVL UsrCAL 31 $33.54 $1,039.74 Microsoft - Part#: 359-00961 9 SQLSvrStd ALNG SA MVL 4 $143.97 $575.88 Microsoft - Part#: 228-04433 10 WinRmtDsktpSrvcsCAL ALNG LicSAPk MVL UsrCAL 10 $49.90 $499.00 Microsoft - Part#: 6VC-01252 11 CISSteDCCore ALNG SA MVL 2Lic CoreLic 32 $163.30 $5,225.60 Microsoft - Part#: 9GS-00135 12 VisioPro ALNG SA MVL 14 $89.98 $1,259.72 Microsoft - Part#: D87-01159 13 VSProwMSDN ALNG SA MVL 1 $301.84 $301.84 Microsoft - Part#: 77D-00111 14 Town of Southwest Ranches 1 $0.00 $0.00 . - Part#: . 15 ECALBridgeO365 ALNG SubsVL MVL PerUsr 28 $36.96 $1,034.88 Microsoft - Part#: AAA-12426 16 0365E3 ShrdSvrALNG SubsVL MVL PerUsr 28 $203.16 $5,688.48 Microsoft - Part#: AAA-10842 17 O365E1 ShrdSvr ALNG SubsVL MVL PerUsr 7 $71.64 $501.48 Microsoft - Part#: T6A-00024 18 0365ExtraFileStorage ShrdSvrALNG SubsVL MVL AddOn XtraStrglGB 380 $3.00 $1,140.00 Microsoft - Part#: 6WT-00001 19 WINENTALNGSAMVL 25 $40.64 $1,016.00 Microsoft - Part#: KV3-00368 20 SQLCAL ALNG SA MVL UsrCAL 4 $33.54 $134.16 Microsoft - Part#: 359-00961 21 SQLSvrStd ALNG SA MVL 1 $143.97 $143.97 Microsoft - Part#: 228-04433 22 WinSvrDCCore ALNG SA MVL 21-ic CoreLic 8 $124.34 $994.72 Microsoft - Part#: 9EA-00278 23 WinSvrDCCore ALNG LicSAPk MVL 21-ic CoreLic 24 $288.75 $6,930.00 Microsoft - Part#: 9EA-00039 Total $119,726.62 Additional Comments Florida Microsoft State Contract # 43230000-15-2 effective February 1, 2016 throught January, 31, 2019 SHI Fed ID# 22-3009648 The Products offered under this proposal are subject to the SHI Return Policy posted at www.shi.com/returnpolicv. unless there is an existing agreement between SHI and the Customer. OFFICE OF THE CITY MANAGER October 26, 2016 SHI International Corp. 290 Davidson Avenue Somerset, NJ 08873 Michael C. Cernech CITY MANAGER RE: Letter of Intent (LOI) — Microsoft Enterprise Agreement (EA) To Whom It May Concern: The City of Tamarac requests SHI to act on its behalf and place an order with Microsoft Corporation based on a commitment that SHI will receive a valid Purchase Order no later than November 17, 2016. The City of Tamarac agrees that its obligations to pay the amounts set forth in SHI Quote # 12202002 are absolute and unconditional and payment fees are listed in the quote. There are no conditions where non-payment of the full amount specified in SHI Quote # 12202002 would be accepted unless Microsoft Corporation provides SHI a corresponding credit and termination of Agreement documentation. If valid purchase orders are not submitted by November 17, 2016 and payment is delayed past the payment terms additional charges may apply. Sincerely, 1-1 7525 N.W. 88th Avenue I Tamarac, Florida 33321-2401 I P: 954.597.3510 I F: 954.597.3520 EQUAL OPPORTUNRY EMPLOYER