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HomeMy WebLinkAboutCity of Tamarac Resolution R-2014-087Temp. Reso. #12533 August 12, 2014 Page 1 of 4 CITY OF TAMARAC, FLORIDA RESOLUTION NO. R-2014- E A RESOLUTION OF THE CITY COMMISSION OF THE CITY OF TAMARAC, FLORIDA AUTHORIZING THE APPROPRIATE CITY OFFICIALS TO ISSUE A PURCHASE ORDER TO XEROX GOVERNMENT SYSTEMS, LLC TO FURNISH A RECORDS MANAGEMENT SYSTEM DEPARTMENT AT A $71,795 INCLUDING UTILIZING A COMPETIVELY SOLICITED CITY OF TALLAHASSEE AGREEMENT DATED FEBRUARY 281 2014; PROVIDING FOR CONFLICTS; PROVIDING FOR SEVERABILITY; AND PROVIDING FOR AN EFFECTIVE DATE. FOR THE FIRE RESCUE COST NOT TO EXCEED $71000 CONTINGENCY, WHEREAS, Tamarac Fire Rescue Department does not currently have an integrated and comprehensive Records Management System; and WHEREAS, FireHouse Software, a Xerox Government Systems Company, is the leading provider of comprehensive Records Management Systems for Fire Rescue Agencies throughout the Country; and WHEREAS, after staff review, it was determined that FireHouse Software provides the best Records Management Solution in the marketplace; and WHEREAS, during the marketplace review staff also determined that the most advantageous pricing for the FireHouse Software was available in an agreement awarded by the City of Tallahassee on February 28, 2014 ; and WHEREAS, the systems supplier, Xerox Government Systems, LLC is Temp. Reso. #12533 August 12, 2014 Page 2 of 4 agreeable to extend pricing to the City based on the City of Tallahassee agreement with the same terms and conditions; and WHEREAS, Section 6-148 (g) of the Tamarac Procurement Code permits purchases of goods and services from contracts awarded by other governmental or not - for -profit entities by a formal competitive selection process; and WHEREAS, the City of Tallahassee awarded this agreement pursuant to the issuance of a competitive solicitation process, a copy of such Resolution and agreement approved by the City of Tallahassee Commission is included herein as Exhibit 99 1 "; and WHEREAS, the Fire Rescue Chief, Director of IT and the Purchasing and Contracts Manager recommend procurement and implementation of a Records Management System from Xerox Government Systems, LLC for the Fire Rescue Department utilizing the City of Tallahassee Agreement dated February 28, 2014 at a cost not to exceed $71,795, including $7,000 contingency; and WHEREAS, the City Commission of the City of Tamarac, Florida deems it to be in the best interest of the citizens and residents of the City of Tamarac to authorize the appropriate City officials to issue a purchase order to Xerox Government Systems, LLC to furnish a Records Management System for the Fire Rescue Department at a cost not to exceed $71,795, including $7,000 contingency utilizing the City of Tallahassee Agreement dated February 28, 2014. NOW, THEREFORE, BE IT RESOLVED BY THE CITY COMMISSION OF THE CITY OF TAMARAC, FLORIDA, THAT: SECTION 1: The foregoing "WHEREAS" clauses are hereby ratified and Temp. Reso. #12533 August 12, 2014 Page 3 of 4 confirmed as being true and correct and are hereby made a specific part of this resolution upon adoption hereof. The exhibits attached hereto are incorporated herein and made a specific part of this resolution. SECTION 2: The appropriate City officials are hereby authorized to issue a purchase order for FireHouse Software utilizing pricing, terms and conditions provided in the City of Tallahassee Agreement dated February28 2014 to purchase and implement a Records Management System from Xerox Government System s LLC for the Fire Rescue Department at a cost of $64,795 as proposed in the-Estmate64659 . attached hereto as Exhibit "2", and an additional for con in _ ' $7,000 t genes -fog a total project cost not to exceed $71,795. SECTION 3: All Resolutions or parts of Resolutions in conflict herewith are hereby repealed to the extent of such conflict. SECTION 4: If any clause, section, other part or application of this Resolution is held by any court of competent jurisdiction to be unconstitutional or invalid in part or application, it shall not affect the validity of the remaining portions or applications of this Resolution. SECTION 5: This Resolution shall become effective immediately upon on its passage and adoption. Temp. Reso. #12533 August 12, 2014 Page 4 of 4 PASSED, ADOPTED AND APPROVED this f 0 day of 2014. H- AMRY DRESSLER MAYOR ATTEST: 0 _ PATRICIA TEUFEL, CMC CITY -CLERK RECORD OF COMMISSION VOTE: MAYOR DRESSLER 4IZ2 DIST 1: COMM. BUSH LL DIST 2: VICE MAYOR GOME( Z�/ DIST 3: COMM. GLASSER " DIST 4: COMM. PLACKO , I HEREBY CERTIFY THAT I HAVE APPROVED THIS RESOLUTION AS TO FORM SAMUEL S. GOREN CITY ATTORNEY 1 Exhibit 1 gc3n1;., l,te Details Meeting Feb 13, 2013 - City Commission Meeting and Summary Category CONSENT Subject Approval of Recommended Ranking and Selection for Fire Records Management System (FRMS) (RFP NO. 0 1 06-12-VA-TC) --- CINDY DICK, FIRE Type Action (Consent) Fiscal Impact Yes Dollar Amount 5009000.00 Budgeted Yes Budget Source Fund 132, Dept ID 200101 Project #12005 Recommended Action Option 1 - Approve the recommended ranking and selection for award of contract for RFP NO. 0 1 06-12-VA-TC (RFP) ACS Government Systems, Inc. and authorize staff to negotiate .and execute a contract not to exceed $500,000 for the purchase and implementation of tasks delineated in the RFP; and, if agreement cannot be reached on a satisfactory contract with ACS Government Systems, Inc., authorize staff to negotiate and execute a contract with the second - ranked FRMS company. FOR INFORMATION CONTACT: Fire Chief Cindy Dick or Division Chief Lori Roberts STATEMENT OF ISSUE A Fire Records Management System (FRMS) is responsible for the efficient and systematic control of the creation, receipt, maintenance, use and disposition of records. The system processes and maintains information about business activities and transactions in the form of records. On May 18, 2012, Request for Proposal No. 0 1 06-12-VA-TC (RFP) was issued to solicit bids from vendors on a new FRMS to replace the Fire Department's aged and outdated ZOLL System. This item seeks City Commission approval of the selection committee's recommended ranking and selection for award of contract for said RFP. Additionally, staff is seeking authorization to negotiate and execute a contract not to exceed $500,000 with ACS Government Solutions, Inc. for the purchase and implementation of their Fire Records Management System (FRMS). The upgrade to a new FRMS will advance operational capabilities and allow staff to perform duties and measure outcomes more effectively and efficiently. Control and maintenance of services and equipment will be both fiscally and environmentally more efficient. It is anticipated that the duration of the project, from purchase through implementation, will be approximately 6-9 months. RECOMMENDED ACTION Option 1: Approve the award of RFP NO. 0 1 06-12-VA-TC to ACS Government Systems, Inc. and authorize staff to negotiate and execute a contract, not to exceed $500,000, for the purchase and implementation of tasks delineated in the RFP; and if agreement cannot be reached on a satisfactory contract, authorize staff to negotiate and execute a contract with the second -ranked FRMS company. FISCAL IMPACT The recommended FRMS contract and implementation plan will be funded from an approved, budgeted capital project. It was originally approved for the full $500,000 in the 2012 Capital Improvement Budget. There is no significant Operational and Maintenance Budget Impact since this system replaces an existing system. The budget source is: Fund 132, Dept ID 200101 Project # 12005. The office of Procurement and Budget have reviewed the item and concur that it is in compliance with City guidelines. The budget source is: Fund 132, Dept ID 200101 Project #12005. HISTORY / FACTS AND ISSUES The Fire Department's existing FRMS system was originally purchased in 2003. The current ZOLL system has been repeatedly purchased throughout the years from several different vendors and has had multiple alterations which limit the ability to expand and incorporate upgrades to the system. The current ZOLL FRMS is difficult to use and requires significant data manipulation to extract basic information. The system has not and does not provide an appropriate platform for fire records management of services such as fire safety inspections, mandatory training, critical equipment testing/maintenance, general inventory and performance measure evaluation. This has required the department to develop alternative record management databases which are less functional, reduce productivity and eliminate the benefit of a combined FRMS. On September 15, 2011, the City issued a Request for Information (RFI) No. 0119-11-VA-RF Fire Records Management System in order to issue Request for Proposal (RFP) NO. 0 1 06-12-VA-TC Fire Records Management System on May 18, 2012. The scope of work as defined by the RFI was to solicit technical, application capabilities, implementation timelines, resource estimates and vendor experience for a FRMS. The RFP was broadcast to 235 vendors, where 27 reviewed the RFP, and proposals were received from three (3) vendors. The selection committee's analysis included evaluations of the technical proposals, structured interviews, and presentation sessions. The selection committee evaluated and compared the technical experience, qualifications, applicable technical program abilities, applicable strategic management, and services as submitted by all three vendors. The selection committee's recommended final ranking is as follows: (1) ACS Government Systems, Inc., (2) Image Trend, and (3) Motorola Solutions/Emergency Technologies Incorporated. City Procurement, Legal and the Office of Budget and Policy have reviewed the FRMS ranking and proposed contract award with no objections. CHARITABLE CONTRIBUTIONS None of the vendors completed the Charitable Contributions Form. No Points were awarded to any vendor for this criterion. OPTIONS 1. Approve the award of RFP NO. 0 106-12-VA-TC to ACS Government Systems, Inc. and authorize staff to negotiate and execute a contract, not to exceed $500,000, for the purchase and implementation of tasks delineated in the RFP; and if agreement cannot be reached on a satisfactory contract, authorize staff to negotiate and execute a contract with the second -ranked FRMS company. Pros: • This action is recommended in order to facilitate the replacement and upgrade of the aging ZOLL Rescue Net FRMS System. Cons: • This option would require the City to use the allocated funds and manpower to purchase and implement the selected FRMS to replace the existing antiquated system. 2. Do not approve the selection committee's recommended ranking and selection of ACS Government Systems, Inc. and direct staff to re -advertise the project. This option is not recommended as it will result in delays to implementing and completing these much -needed system improvements. Pros: • This option would not require the expenditure of budgeted funds, for this purpose, of up to $500,000. Cons: • This option would delay the replacement of the aging ZOLL Rescue Net System that is required for the efficient monitor and control aspects of the Fire Department recording of activities and processes. • This option would require the Fire Department to continue to use alternative record management databases which are less functional, reduces productivity and eliminates the benefit of a combined FRMS ATTACHMENTS Score Sheet (Requestor's Name) ress 100246339421 (Address) PICK-UP ity/State/Zip/Phone #) WAIT 11 MAIL me (Document Number) Certified Copies _ _ Certificates of Status Special Instructions to Filing officer: k4...k,D VD M Olt 3 R. WHITE Office Use Only ` AF "n ..sty P t CA." AA .d r ;•� -�; :> i FA COVER LE R TO: Amendment Section Division of Corporations SUBJECT: AO S Govemment Systems, Inc. (Name of Corporation) DOCUMENT NUMBER: F930NW3742 T ke enclosed withdrawal application and fee are submitted for filing. Please return all correspondence concerning this matter to the following: Kathy L. Brown, Corporate Paralegal (Name of Person) Xerox Business Services, LLC ram_ ■ .�. ..I� .��Y.Y� ��I .W.r . . Y�Y (FirmlCoimpany) 2828 N . Haskell Avenue, Building 1, 9th Floor (Address) Dallas, Texas 75204 (City/State and Z'p code) For farther information ccoocemm" g this matter, please c.l: Kathy L. Brown at ( 214 1 84 I -6346 (Marne of person) (Area Code & Daytime Telephone Number) STREET ADDRESS: Amendment Section Division of Corporations P.O. Box 6327 Tallahassec, FL 32314 MAMING ADDRESS: Amendment Section Division of Corporations Clifton Building 2661 Executive Center Circle Tallahassee, FL 32301 0 CORPORATION SERVICE COMPANY' . .91 do ACCOUNT NO, 120000000195 REFERENCE 599258 5048595 AUTHORIZATION COST LIMIT : $ 35 00 — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — ORDER DATE A.p r i l 4 t 2013 ORDER TIME 3:40 PM ORDER NO. 599258-135 PLEASE FILE 1ST. 10 CUSTOMER NO: 5048595 ( CONVERS ION FILED IN DOM STATE) — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — FOREIGN FILINGS NAME: ACS GOVERNMENT SYSTEMS, X CORPORATE LIMITED PARTNERSHIP LIMITED LIABILITY COMPANY XXXX WITHDRAWAL/CANCELLATION INC. PLEASE RETURN THE FOLLOWING AS PROOF OF FILING: CERTIFIED COPY XX PLAIN STAMPED COPY CERTIFICATE OF STATUS CONTACT PERSON: Susie Knight - EXT# 52956 EXAMINER: VA t APPLICATION BY FOREIGN CORPORATION FOR 11THD1tAWAL OF AUTHORITY TO TRANSACT BUSINFSS OR CONDUCT AFFAM IN FLORIDA ACS Govez ent Systems, Inc. F93000003742 acumwt Numbff of Cotpomtion (if known) State of Delaware (hworpora U cr ws o This corporation is no longer ftwz cfang business or conducting of airs wi thin the State of Florida and hereby voluntarily suzrenders its authority to transact business or conduct affairs in Florida. This corporation revokes the authority of its registemd agent in Florida to accept service on its behalf and appoints the Department of State as its agent for service of process based on a cause of action arising during the time it was authorized to transact business or conduct affairs in Florida. r'- ne following is a cumcnt mailing address for the corporation: 2828 N. Haskell Avenue, Building 1 9tb Floor i �! r (U r r n+��r��� r • r r.- � ��.��r � �! � ■ � � ■ �.�a..r4.r��r� w+..+r.w .r��rrr� !.�>'-.Y���.�� ��� u (Mailing Address) rrr 7 ♦ •� J Dallas TexT as 75244� (city/ state ip) ; The corporation agrees to notify the Departrrent of State in the future of any change in its mailing address. �5� u FF s mewl, 1FMW= gwma on= . IF un the Hanna of a roativer or other wanbWinted fiducimy, by that Muaiary) J. Michael. Peffer or pfiYaW nwm of pawn signing) F`. ING FEE $35 April / , 2013 Secretary_ a AGREEMENT THIS AGREEMENT ("AGREEMENT") effective on this Agreement# 3171A 00? day of"�' , 2014, is entered into by and between the CITY of TALLAHASSEE, a Florida municipal corporation ("CITY"), and XEROX GOVERNMENT SYSTEMS, LLC, a Delaware limited liability company authorized to do business in the State of Florida, with an office located at 2900 100th Street, Suite 309, Urbandale, IA 50322 ("XEROX"). WITNESSETH: WHEREAS, the CITY desires to purchase, in accordance with this AGREEMENT, a comprehensive records management system, for use by the CITY'S Fire Department, that will be comprised of the SYSTEM as defined in Section 19.3 herein; and, WHEREAS, on May 18, 2012, the City issued a Request for Proposal No.: 01 05-12-VA- TC ("RFP"), which is available at the City of Tallahassee Treasurer -Clerk's office and is incorporated herein by reference, requesting proposals of bids to provide a records management system as above described; and, WHEREAS, XEROX responded to City's RFP and submitted a proposal, and subsequent proposal clarification information, for the City's consideration, which is available at the City of Tallahassee Treasurer -Clerk's office and is incorporated herein by reference; and, WHEREAS, on February 13, 2013, XEROX was selected as the highest respondent; and, XEROXAgreement Page T of 78 Contract No. 2978 v.2-27-14 WHEREAS, the Parties desire to enter into an agreement pursuant to which XEROX shall perform all work and furnish all software, installation, integration, data conversion, documentation, materials, training and project management services required to provide the SYSTEM to the CITY upon the terms and conditions as hereinafter set forth. NOW, THEREFORE, in consideration of the above premises and of the covenants and representations herein contained, the .Parties covenant and represent as follows; ARTICLE 1. STATEMENT of PERFORMANCE 1.1 XEROX'S Performance XEROX, in accordance with this AGREEMENT, shall perform or cause to be performed all services (including, without limitation, software design, development, production, procurement, delivery, construction, installation, integration, staging, implementation, interfacing, maintenance, testing, labor and training) and shall furnish all software, installation, integration, data conversion, documentation, materials, training, project management services and labor required to complete and achieve acceptance of the SYSTEM identified and described in this AGREEMENT. In so doing, XEROX shall perform the work and deliver the items described in this AGREEMENT and Attachments incorporated herein and, notwithstanding any other provision of this AGREEMENT, perform such other work and deliver such other items as are necessary to ensure that each SYSTEM for which XEROX is responsible hereunder meets all of the requirements set forth in this AGREEMENT. XEROX shall ensure that all subcontractors and others performing work or services under this AGREEMENT, in the present or future, comply with the applicable terms of this AGREEMENT. XEROX Agreement Contract No. 2978 v.2.27-14 Page 2 of 78 1.1.1 Delivery, Installation and Acceptance of SYSTEM and Related Services The equipment specifications required for the SYSTEM, as provided by XEROX, are documented in Attachment A "Hardware and Equipment Specifications", and are incorporated by reference herein. XEROX guarantees the minimum hardware and/or equipment specifications will be fully functional with the software provided. The city shall be solely responsible for procuring the hardware and equipment documented in Attachment "A", including the Pads. The City will be responsible to confer with XEROX to ensure any hardware or equipment purchased that exceeds the minimum specifications, as outlined in Attachment A, will be fully functional and compatible with the SYSTEM and XEROX shall provide their verification in writing. If said hardware or equipment, verified by XEROX to be fully functional and compatible with the SYSTEM, fails to perform with the SYSTEM to the satisfaction of the CITY, then the CITY may seek the remedy available under Section 5.1.2. The CITY, at their sole expense, will ensure that the third --party equipment dealer will ship the hardware and equipment directly to a facility designated by XEROX. XEROX will promptly inventory the hardware and equipment and shall immediately reconcile and notify the CITY of any discrepancies. XEROX will promptly provide all original packing slips to the CITY. XEROX may retain copies of the packing slips. The CITY will be responsible for contacting the hardware and equipment provider to resolve any discrepancies. All deliveries will be made Q.O.B. Destination to the applicable Site(s). CITY assumes the risk of loss to the equipment at all times other than when the equipment is at XEROX Agreement Contract No. 2978 v.2-27-14 Page 3 of 78 XEROX's Site, The CITY'S acceptance of the equipment does not equate to the CITY's approval of the SYSTEM. The above notwithstanding, title to software and any third party supplied software shall not pass from CITY to XEROX under any circumstances, including payment of the license fee. 1.1.2 Staging of Equipment XEROX is responsible for the staging of all equipment received from the CITY'S vendor. Staging shall include, hardware/software configuration, application installation and configuration, interface setup and testing, on all equipment received from the CITY'S vendor before said equipment is provided to the CITY. 1.1.3 Data Conversion of CITY Data XEROX shall work with the CITY to develop a data conversion plan that defines data mapping requirements between Zoll FireRIVIS data and the Frel-louse reporting data formats for each data conversion. XEROX will supply information on any known issues prior to the beginning of each data conversion process. XEROX will update the conversion script and mapping document. XEROX will create a sample record set from complete data files for use in each initial conversion iterations. XEROX will deliver and install the first conversion iteration to the CITY and discuss the consultation process and any issues occurring. XEROX will not manufacture data; however, XEROX can alter data based on written specifications from the CITY for each data conversion. XEROX can modify the conversion route and reconfigure FreHouse as necessary based on issues reported by the City and execute the routine as a test run of the conversion process using sample data from the Zoll I'ireRIVIS. XEROX will repeat the conversion XEROXAgreement Contract No. 2978 v.2-27-14 Page 4 of 78 and review process, updating the conversion scripts and/or Firehouse configuration, and Issues List using the entire set of data for each data conversion until the data conversion is acceptable to the City. XEROX will perform a final data conversion on the production system in accordance with the performance schedule. The CITY shall review the final data conversion test and, in the CITY'S sole discretion, approve the final data conversion test. If the CITY does not approve the final data conversion test, the parties will identify the failing step in the process and XEROX will remedy that step and perform conversion route testing from that point forward until the final data conversion test receives CITY approval. 1.1.4 CAD Interface XEROX shall provide CAD monitor configured to accept data from the Motorola PremierOne (P1) CAD in the format provided by Motorola. City shall provide Motorola contact information to Xerox, the CITY 3s current P1 CAD provider, to ascertain requirements to provide interface. XEROX shall provide technical consulting to Motorola to correct issues detected. 1.1.5 Automated Creation of .pdf files and Creation of EDMS Index Data XEROX will ensure the SYSTEM can automatically create . pdf files of all reports, including but not limited to, Fire Incident Report, Inspector Report and Patient Care Report, and any amendments or corrections thereto. XEROX will ensure all Firehouse Reports can be sent to a .pdf document automatically when a report is approved. Documents will be placed in a location specified by the CITY on the local network. Documents must be named with a unique ID. This ID will correlate to the index data for XEROXAgreement Contract No. 2978 v.2-27-14 Page 5 of 78 that document. There must be access to index data for each document. Xerox will create a text file with separated index values that are always in the same order, as required for the OnBase system interface. 1.1.6 FireHouse Medic Integration Suite The Integration Suite is configured to transfer completed calls into FireHouse Software on the city server at the top of each hour. The frequency to transfer the completed calls can be configured to a more frequent basis, such as every 15 or 30 minutes. The FireHouse Software Automatic Task frequency to import the files exported by the FireHouse Medic Cloud can be set to any time increment defined by the CITY. All data will not transfer to FireHouse Software; the complete electronic patient care record is stored on the Cloud, all appropriate and compatible fields are transferred to the RMS system. A current list of transferable fields are listed in Attachment "E" as reference paints; however, the CITY will be able to utilize future updated or amended fields as they are developed. All information entered into the FireHouse Medic Client and stored on the XEROX servers (Claud) will be imported into the FireHouse Web system located on CITY servers, on a daily scheduled determined by the CITY. All data will not transfer to FireHouse Software; the complete electronic patient care reporting is stored on the Cloud, all appropriate and compatible fields are transferred to the record management system. XEROX Agreement Contract No. 2978 v.2-27-14 Page 6 of 78 1.1.7 1�=ireHouse Inspector Client All information entered into the FireHouse Inspector Client and stored on the XEROX servers (Cloud) servers. The FH Inspector Client database on the Xerox system cannot be provided, because one database handles all the pass through services. This database also contains confidential information for all customers. FH Inspector Client Cloud servers are `pass through' servers. Data is moved to and from the FH Inspector Client App for the iPad via the Cloud servers. All data is always stored in the FH database on CITY servers. ARTICLE 2. -TERM AND PROJECT SCHEDULE 2.1 Term The "Effective Date" is the date, determined pursuant to Article 21.5, as evidenced on the first page of this AGREEMENT. This AGREEMENT shall commence on the Effective Date and, except as otherwise provided herein or as may be required to give effect to provisions hereof, shall terminate when the SYSTEM is operating as warranted, all performance required hereunder is complete, and the CITY has notified XEROX of their final acceptance of the SYSTEM. 2.2 Project Schedule 2.2.1 Initial Project Schedule XEROX and the CITY have developed -a Project Schedule for the SYSTEM, evidenced by Attachment B, Project Milestones and Payment, attached and incorporated by XEROX Agreement contract No. 2978 v.2-27-14 Page 7 of 78 reference herein. This schedule indicates in detail all of the tasks and related subtasks, including the ordering and delivery of hardware as required by the RFP (specifically barcode scanners and printers) , software installation, configuration, data conversion, data integration, testing, delivery to City, training etc.) to be performed by XEROX under this AGREEMENT, the dates said tasks and subtasks shall be completed, and a final completion date for each task. 2.2.2 Updated Project Schedules After the execution of the contract, XEROX and the CITY shall have a project meeting to review the Project schedule and make modifications, as needed and agreed upon by each party. The Project Milestones and Payment, as shown in Attachment B, shall be updated and submitted to the CITY by XEROX with each request for payment. The updated Project schedule shall indicate the actual and projected completion dates of each of the tasks and subtasks identified in the Project Schedule. 2.3 XEROX Schedule Obligations XEROX shall complete, in a timely manner, each of the tasks and subtasks identified in Attachment B. 2.4 CITY Schedule obligations XEROX's ability to reasonably and substantially meet its obligations to complete each of the tasks and subtasks identified in Attachment B is in part dependent upon the CITY adhering to their respective obligations as set forth in this AGREEMENT. If the CITY determines that they will be unable to meet any of their obligations in a timely manner, XEROX Agreement Contract No. 2978 v.2-27-14 Page 8 of 78 the CITY, in writing and as early as reasonably possible, shall advise XEROX of such fact and shall provide a projected time within which the delayed obligations will be accomplished. 2.5 Adjustments to Schedule and price The CITY and XEROX shall meet regularly to discuss the status of performance under this AGREEMENT and to address any concerns raised in that regard. Should XEROX fail to meet any dates for performance of tasks or subtasks as set forth in the Project Schedule, regardless of whether such failure is an Excusable Delay, XEROX agrees to schedule its performance in order to minimize, and to the extent possible eliminate, the impact of such delay on its performance and on the timely completion of other tasks and subtasks. At such time as the cumulative total of such delays extends the final completion date of the SYSTEM by more than sixty (60) calendar days or the delay in the performance of any individual task or subtask exceeds thirty (30) calendar days, XEROX and the CITY, in addition to other obligations set forth in this AGREEMENT, will meet promptly to discuss the impact of such delay on the Project Schedule. The date for final completion of the SYSTEM, as reflected in the Project Schedule, shall be extended on a day for day basis for any non --concurrent Excusable Delay or delay caused by an act or omission of the CITY, their officials, officers, or employees which directly impacts the ability of XEROX to meet that date; provided, however, that such an extension of the time for final completion shall be the sole relief afforded XEROX in the event of any such delay unless such delay is due solely to fraud, bad faith, or active interference on the part of the CITY. XEROX Agreement contract No. 2978 v.2-27-14 Page 9of78 ARTICLE 3. CONTRACT PRICE 3.1 Price - SYSTEM For and in consideration of the performance of services and furnishing of labor, materials and supplies as defined in SYSTEM and in accordance with this AGREEMENT, the CITY, agrees to pay to XEROX for the deliverables set forth in Attachment "C" Schedule of Deliverables and Values. This proposal includes all FIREHOUSE Software license costs for accessing the test and training (TEST) system for all Tallahassee users. In addition to FIREHOUSE costs that are fully covered for the TEST system, there is a requirement for Microsoft SQL licenses for the TEST system. The CITY anticipates a need for fifteen (15) computer training room and five (5) administrator computers to access the TEST system, so the SQL license proposal in Attachment "C" reflects this need. Any CITY user can access the FIREHOUSE Software test system from these computers. Should the CITY need additional access to the TEST/training system, the only additional costs to the CITY would be for additional SQL server licenses for the TEST System. The client software can be configured for connection to the production system and the test training system. 3.2 Payment Any payments made to XEROX pursuant to Attachment "C" shall not be construed to reduce the obligation of XEROX hereunder, nor in any manner whatever waive any of the terms, conditions, covenants, or requirements of this AGREEMENT, nor be considered a ratification of any act on the part of XEROX, or its subcontractors, agents XEROX Agreement Contract No. 2978 v.2-27-14 Page 10 of 78 or representatives, which in any Manner may contravene any of the requirements or, provisions of this AGREEMENT. XEROX will submit invoices for payment upon achievement of Project. Milestones, as contained in Attachment R, to the CITY. Amounts due XEROX shall be paid by the CITY in accordance with the Florida Local Government Prompt Payment Act, governed by Chapter 218, Florida Statutes, following receipt of a Proper Invoice, as defined in Section 218.72, Florida Statutes, provided that the prerequisite Project Milestones have been completed and accepted in accordance with this AGREEMENT. XEROX will submit invoices that contain a detailed description of the Project Milestone completed and amount of payment due and submit such invoices to the CITY, at the address set forth in Article 10.2. The CITY shall have the right to credit against any payment otherwise due XEROX all amounts then due and owing to CITY by XEROX. 3.3 Payment Provisions All payment provisions shall be governed by the Florida Local Government Prompt Payment Act, governed by Chapter 218, Florida Statutes. 3.4 Maintenance XEROX will provide maintenance services for the SYSTEM which shall consist of (a) technical or operation assistance provided by XEROX to CITY relating to the SYSTEM or enhancements thereto and (b) distribution by XEROX to CITY at no charge of enhancements to the SYSTEM which may be developed from time to time by XEROXC XEROX Agreement Contract No. 2978 v.2-27-14 Page 11 of 78 During the terra commencing on the EFFECTIVE DATE, as defined in Section 21.5 herein, and continuing as long as all software maintenance agreement fees are current, XEROX shad provide the maintenance services to CITY for a fee that is prorated from the ACCEPTANCE DATE until September 30, 2014 and thereafter will be payable annually on October 1st. For a period of two (2) year following the ACCEPTANCE GATE, the support and maintenance fees shall not increase. In year three, the Annual Support and Maintenance Fee will be the fixed rate specified in Attachment C. In subsequent years, in no event shall the percentage increase in maintenance fees, when compared to those charged during the preceding year, exceed 5%. At least six (6) months prior to each anniversary date of the Agreement's Effective Bate, XEROX shall notify CITY of the yearly maintenance fee to be charged by XEROX for the next succeeding year, whereupon, unless CITY notifies XEROX in writing that this Agreement shall terminate on the Anniversary Date, this maintenance agreement shall be in full force and effect. At the request of the CITY, and with XEROX's consent, XEROX may also provide technical, operational or other assistance or consulting to CITY, in addition to the amount included as the maintenance services, at XEROX's standard hourly rates then in effect. ARTICLE 4. SYSTEM PERFORMANCE AND ACCEPTANCE TESTING 4.1 SYSTEM Acceptance Test Plan and Acceptance Criteria The SYSTEM Acceptance Test Plan (ATP) will be created by XEROX after contract execution, with review and approval by the CITY. XEROX Agreement Contract No. 2978 Page 12 of 78 The ATP will contain detailed plans v.2.27.14 and procedures designed to demonstrate the ability of the SYSTEM to meet, and to function and perform in accordance with, the requirements contained in this AGREEMENT. In addition to an overall SYSTEM ATP, an ATP will be issued for each FireHouse system, including but without limitation, FH Web Bundled System, FH Inspector, FH Analytics, FH Medic, validationlverification with CITY geofile, Interfaces, Data Conversion, N FI RS Reporting, N EMS I S Reporting EMSTARS Reporting, perform truck checks, track equipment, condition and location using scanners purchased from Xerox printing of barcodes and Automated .pdf printing of all approved reports with a ELMS component that includes the index data fields for EDIVIS. The issuance of a written notice of final acceptance by the CITY stating that the SYSTEM has satisfactorily completed the ATP and that other requirements of this AGREEMENT have been met will be the sole criteria for acceptance and the date of such issuance will be the Date of Final Acceptance. 4.1.1 use of the SYSTEM Prior to Acceptance The CITY agrees that they will not use the SYSTEM prior to the Date of Final Acceptance for any purpose other than training or testing as is authorized in this AGREEMENT without the written consent of XEROX, which consent will not be unreasonably withheld. 4.1.2 Equipment and Software Any equipment, that meets the specifications set forth in Attachment "A" and Attachment "C" or otherwise guaranteed by XEROX to function with the software, or XEROX agreement Contract No. 2978 v.2-27-94 Page 13 of 78 software which does not successfully meet the requirements of the ATP or which does not meet the requirements or specifications set forth in this AGREEMENT, shall be repaired or replaced by XEROX without additional cost to the CITY. 4.2 Testing Notice Not less Than fourteen (14) calendar days prior to conducting any Acceptance Test, XEROX shall notify the CITY in writing of the date, time, and location of the test(s) to be conducted. The CITY shall be responsible for thereafter giving prompt notice of such test(s) to other affected CITY personnel. Any personnel so designated by the CITY may be present during and may witness such tests). 4.2.1. System Acceptance System Acceptance will occur upon successful completion of the Acceptance Tests. Upon System Acceptance, the Parties will memorialize this event by promptly executing a System Acceptance Certificate. If the Acceptance Test Ilan includes separate tests for individual Subsystems or phases of the SYSTEM, acceptance of the individual Subsystem or phase will occur upon the successful completion of the Acceptance Tests for the Subsystem or phase, and the Parties will promptly execute an acceptance certificate for the Subsystem or phase. If CITY believes the SYSTEM or Subsystem or phase has failed the Acceptance Tests, CITY will provide to XEROX a written notice that includes the specific details of the failure. If CITY does not provide to XEROX a failure notice within thirty (30) days after completion of the Acceptance Tests, System Acceptance will be deemed to have occurred upon expiration of the above referenced thirty (30) days. XEROX Agreement Contract No. 2978 v.2-27-94 Page 14 of 78 4.2.2. Beneficial Use CITY acknowledges that XEROX's ability to perform its implementation and testing responsibilities may be impeded if CITY begins using the System before System Acceptance. Therefore, CITY will not commence Beneficial Use before System Acceptance without XEROX's prior written authorization, which will not be unreasonably withheld. XEROX is not responsible for SYSTEM performance deficiencies that occur during unauthorized Beneficial Use. Upon commencement of Beneficial Use, CITY assumes responsibility for the use and operation of the System. 4.3 Test Responsibility The conduct of all Acceptance Tests and all testing identified by any terminology (e.g., unit testing, factory testing, program testing, systems testing, installation and preliminary testing, external testing, internal testing, functional testing, and performance testing) shall be jointly coordinated by the City and XEROX. All tests shall be witnessed by the Project Coordinator, or designee, and the resulting test data shall be attested tor and signed by XEROX and the CITY. The format to be used for recording of test program data shall be submitted to the CITY for written approval prior to testing. The test program data from the entire ATP, once all elements of the ATP are successfully completed, shall be presented in a single test report, certifying that such test program data confirms that the tested elements of the SYSTEM meet the requirements of this AGREEMENT. 4.4 Evaluation of Acceptance Test Data 4.4.1 Evaluation and Final Acceptance XEROXAgreement Contract No. 2978 v.2-27.14 Page 15 of 78 Upon completion of any test, XEROX shall promptly provide the test program data to the CITY for evaluation. XEROX understands that the relevant test data provided by XEROX must be evaluated by the CITY in order to determine if the results of any such test are reliable and within acceptable limits; therefore, XEROX agrees that the evaluation shall constitute an integral part of any such test. Within thirty (30) calendar days after delivery of the test program data, the CITY shall provide a written report to XEROX setting forth the results of the evaluation. Such written report shall either accept or reject the applicable test program data and shall state whether or not the test conforms to the requirements of the ATP and this AGREEMENT. If the CITY reasonably rejects the test program data or determines that the test results do not conform to the requirements of the ATP or this AGREEMENT, the evaluation report shall indicate the basis for said findings and describe all deficiencies. XEROX shall then have forty-five (45) calendar days to correct the deficiencies noted in such report, at which time the test(s) will be rescheduled. The final acceptance of the test results and further testing, at the CITY'S discretion, may be held in abeyance until all deficiencies and nonconforming items have been corrected by XEROX, at its sole cost and expense, and accepted by the Project Coordinator. When the CITY determines that all tests have been successfully completed, then the CITY shall provide XEROX with a written "Notice of Successful Completion" to evidence the CITY'S final acceptance of all of the tests and test data. If CITY does not provide to XEROX a failure notice within thirty (30) days after completion of the Acceptance Tests, the "Notice of Successful Completion" will be deemed to have been provided by CITY to XEROX upon expiration of the above referenced thirty (30) days. XEROX Agreement Contract No. 2978 v.2-27-14 Page 16 of 78 ARTICLE 5. SOFTWARE LICENSES 5.1 Licensed Software "Licensed software" means the software component and modules provided with the SYSTEM and includes all documentation relating to XEROX's software in addition to any upgrades, modification and customizations ("Improvements") to XEROX software, should such improvements be delivered to the CITY of a later time. End User(s) will be CITY employees or third party consultants who need access to the Licensed Software to conduct CITY business functions. 5.2 Grant of Software Licenses XEROX hereby grants the CITY thirty (30) revocable, nonexclusive, non -transferable licenses to use the SYSTEM Licensed Software in the United States of America. The CITY may increase the maximum number of concurrent End Users by procuring additional licenses from XEROX based upon the then -current license fee schedule. The CITY is not permitted to make use of any object code for any component(s) or module(s) for which you have not expressly obtained a license for use under this Agreement. Any software license rights not expressly granted in this AGREEMENT are expressly reserved. The CITY agrees not to (a) rent, lease, sublicense, assign or otherwise transfer the Licensed Software, including any of the materials or the CITY'S rights hereunder, (b) remove or obscure XEROX's proprietary notices, (c) translate, alter, decompile or disassemble any of the materials, (d) copy any of the materials without XEROX'S prior written consent,{e} use the software for other agencies. The CITY shall have no right to access, copy or otherwise use the source code for software XEROX agreement Contract No. 2978 v.2-27-14 Page 17 of 78 licensed under this license. The CITY is prohibited from causing or permitting the reverse engineering, disassembly or decompilation of the software licensed under this AGREEMENT. The CITY is prohibited from modifying, improving or otherwise enhancing the software licensed under this AGREEMENT. 5.3 cloud storage and city Data The CITY permits data to be stored on Cloud based enterprises; however, XEROX agrees that the data stored and maintained on the Cloud based mechanisms at all times remains property of the CITY. If this Agreement is terminated, XEROX agrees to return any and all CITY data stored and maintained on any Cloud based mechanism, in a mutually agreed upon format that can be readily utilized by the CITY. The CITY's information will be removed from all XEROX systems after delivery of information and acceptance by the CITY ARTICLE 6. 6.1 Facilities STANDARD of WORK, DOCUMENTATION AND TRAINING The CITY will not be obligated to receive or to provide storage space for equipment, materials, or supplies prior to the applicable delivery dates or such other dates as may be agreed in writing by the CITY. The CITY, at their discretion, may withhold payment for such equipment, materials, or supplies until the date on which payment for the applicable Project Milestone becomes due. XEROX acknowledges that access to some sites and facilities may be restricted by the CITY; therefore, XEROX agrees to cooperate fully with all reasonable access requirements for delivery, installation and testing of the SYSTEM. XEROX Agreement Contract No. 2978 v.2-27-14 Page 18 of 78 6.2 Standard of Work XEROX shall perform all services required pursuant to this AGREEMENT, including but not limited to the installation of the SYSTEM, as provided in this AGREEMENT. In the event that XEROX, in its reasonable judgment, determines that a particular practice or procedure is inappropriate in a particular situation, XEROX may follow whatever practice or procedure it deems appropriate, provided that such practice or procedure shall reflect good workmanship and judgment and be at least that of the standard observed by a competent provider of services in the business in which XEROX is engaged. XEROX agrees to notify the CITY of any such changed practices or procedures prior to implementation, if practicable, or if not, as soon thereafter as is practicable. 6.3 Documentation In accordance with this Agreement, XEROX shall deliver to the CITY all documentation related to the SYSTEM, including without limitation all system manuals, equipment manuals, hardware manuals, user guides and software manuals, as provided in this AGREEMENT. 6.4 Training In accordance with this Agreement, XEROX will provide up to ten (10) days, of on -site training on the SYSTEM. The training will consist of two (2) days of administrative training, three (3) days of "train--the-trainer" training, with an unlimited number of participants in the class, and then five (5) additional training days, as needed in the XEROX Agreement Contract No. 2978 v.2-27-14 Page 19 of 78 CITY'S sole discretion, that will focus on technical training, additional "train -the -trainer" training or other professional services. The time, place and number of attendees of the on -site training classes will be mutually agreed upon by the CITY and XEROX. The CITY agrees to give XEROX five (5) business days' notice, when possible, for the cancellation of any scheduled training classes. However, XEROX agrees the CITY may cancel any scheduled training class due to the CITY responding to emergency situations or natural disasters. ARTICLE 7. WARRANTIES 7.1 SYSTEM, Equipment and Software Warranties 7.1.1 SYSTEM Warranty XEROX represents and warrants that all software, and other items delivered to the CITY under this AGREEMENT conform to the specifications and requirements set forth in this AGREEMENT. XEROX further warrants that the software, other products and other items will perform and interact, together and with other CITY systems specified in the RFP, in accordance with the specifications set forth in this AGREEMENT. XEROX further represents and warrants that all work performed and services rendered under this AGREEMENT will conform to the requirements of this AGREEMENT; will be free from defects in workmanship; and will be performed in accordance with generally accepted professional standards and in compliance with all applicable laws and regulations. XEROX Agreement Contract No. 2978 v.2-27-14 Page 20 of 78 7.1.2 Installation Warranty All services provided, furnished, or performed by XEROX or its subcontractors are warranted by XEROX to meet the requirements of this Agreement and to be free from any defects in design, materials, workmanship, and labor for a period of ninety (90) days from the Date of Final Acceptance. A. The warranty is void if: 1. The product was used in other than its normal and customary manner. 2. The product has been subject to misuse, accident, neglect, or damage. 3. Alterations or repairs not performed or authorized by XEROX have been made to the product, or unauthorized parts have been used in the equipment. B. In order to obtain performance of this warranty, the CITY, as appropriate in each instance must give notice to XEROX pursuant to Article 10 of this Agreement. Repaired or replaced product is warranted for the balance of the original applicable warranty period. All replaced products or parts will become the property of XEROX. 7.1.3 Software Warranty XEROX warrants the Software, as defined in Section 19.3, and applicable printed materials are free from material defect in normal use for ninety (90) days from the Date of Final Acceptance. XEROX does not warrant the error free operation of the Software and the Software is licensed "as is XEROX will however attempt to correct or bypass any actual reproducible and significant error in the Software, provided the CITY notifies XEROX in writing within 90 day from the Date of Final Acceptance of the error. XEROX, will within a reasonable time, at their option provide either a corrected copy of XEROX Agreement Contract No. 2978 v.2-27-14 Page 21 of 78 work around instruction. This warranty does not cover altered software or require XEROX to customize the software to meet the CITY's hardware or operating system requirements. XEROX expressly does not warrant that the licensed software, in whole or in part, will be error free, will operate without interruption or will be compatible with any hardware or software other than as specified in this Agreement. 7.2 Warranty Period Unless otherwise specifically set forth in this AGREEMENT, the warranties set forth in this Article shall commence on the Date of Final Acceptance and shall continue for a period of ninety (90) days following the Date of Final Acceptance. 7.3 Warranty of CITY and Right to Transfer XEROX warrants that it has full power and authority to grant to the CITY the rights set forth in this AGREEMENT. In the event of an Infringement Claim, the CITY'S remedies in Article 17.2 will govern. 7.4 Compliance with Applicable Laws XEROX further warrants that the SYSTEM, including but not limited to all software, its license and use by the CITY, and the performance by XEROX of the services provided hereunder, shall be in compliance with all applicable laws, rules, and regulations governing the sale, use, installation, and maintenance of the SYSTEM or any portion or component thereof. XEROX Agreement Contract No. 2978 v.2-27-14 Page 22 of 78 7.5 Disclaimer of Implied Warranties THE EXPRESS WARRANTIES CONTAINED IN THIS ARTICLE ARE GIVEN IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, WHICH ARE SPECIFICALLY EXCLUDED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. 7.7 Maintenance Following warranty Period The price for an annual maintenance contract shall be that price set forth in Section 3.4. The CITY, thereafter, will have the option of renewing the maintenance contract on a yearly basis, at the prices quoted in Attachment C. 7.8 Enforcement of warranties The CITY shall give written notice to XEROX in accordance with Article 10 of this AGREEMENT in the event it discovers a defect, malfunction, or failure of the SYSTEM, or any portion thereof, to conform to the requirements of this AGREEMENT, including the warranties set forth in this Article 7. Upon receipt of such notice, XEROX, promptly and at its sole cost and expense, shall take all actions necessary to remedy or cure such defect, malfunction, failure, or nonconformity. XEROX shall be responsible for enforcing any third -party warranties for software and services provided under this AGREEMENT; and XEROX shall be liable to the CITY for satisfaction of and compliance with all warranty obligations set forth in this AGREEMENT. XEROX Agreement Contract No. 2978 v.2.27-14 Page 23 of 78 ARTICLE 8. PERSONNEL. 8.1 XEROX Personnel The XEROX key personnel to be assigned to the Project will be identified to the CITY, in writing, no later than thirty (30) calendar days following the Effective Date. XEROX shall conduct employment background screening for all XEROX personnel that will have access to the CITY'S database. XEROX, at their sole expense, shall conduct background screening for all XEROX personnel that will have access to the CITY'S database. The background screening shall include at a minimum: (1) Social Security Number Verification; (2) National Criminal File Search; (3) Felony Including Misdemeanor Search; and (4) First Advantage CP Global Search. To the extent permitted by law, felony convictions will render a XEROX employee ineligible from having access to the CITY's database. The process of adjudication for resolving any concern raised by the background investigation will be in full compliance with applicable federal, state and local employment law. At the CITY's request, XEROX will, at XEROX's sole cost, require the above referenced background checks of current XEROX employees who have access to the CITY's database. At the CITY's request, XEROX shall provide confirmation of the completion of the above referenced background screenings, which will include the date of the screening(s) and whether the individuai's screening status (i.e., pass or fail screening). XEROX shall make commercially reasonable efforts to retain such key personnel for the duration of the Project and continue their assignment to the Project until the Date of Final Acceptance. XEROX shall promptly replace any key or other personnel upon the XEROX Agreement Contract No. 2978 v.2»27»14 Wage 24 of 78 reasonable request of the Project Coordinator. XEROX shall at all times exercise reasonable care and diligence in enforcing discipline and good order among its assigned personnel and in ensuring that the work is executed in a timely and high quality manner. Notwithstanding the authority of the Project Coordinator as set forth herein or elsewhere in this AGREEMENT, XEROX shall be and remain liable to the CITY for performance of all persons providing services, labor, material, equipment, or other products under this AGREEMENT. 8.2 CITY Personnel A written fist of the personnel assigned by the CITY to support the Project and their assignments in that regard shall be made available to XEROX within thirty (30) calendar days after the Effective Date of this AGREEMENT. The CITY shall make commercially reasonable efforts to retain key personnel for the duration of the Project and continue their assignment to the Project until its final acceptance. If it becomes necessary to change such personnel assignments, the Project Coordinator shall provide timely written notification to XEROX regarding any such changes. ARTICLE 9. PROJECT REPRESENTATIVES 9.1 Project Coordinator The CITY shall appoint a Project Coordinator for all work under this AGREEMENT. The Project Coordinator shall be generally responsible for the administration of this AGREEMENT on behalf of the CITY and for coordinating performance by the CITY and XEROX Agreement Contract No. 2978 v.2-27-14 Page 25 of 78 XEROX as required by this AGREEMENT. The CITY may change the Project Coordinator by providing written notice to XEROX in the manner provided in Article 10. 9.2 XEROX"s Project Manager XEROX, pursuant to Article B.1, shall appoint a Project Manager, subject to approval by the CITY, who will have the authority to make significant decisions relevant to the Project and will have direct access to XEROX's management for resolution of problems beyond the Project Manager's immediate authority. The Project Manager will be responsible for day-to-day communications between the parties, monitoring the schedules and progress of work according to Attachment "B", submitting progress reports and invoices according to Attachment "B", receiving and submitting requests for information and assistance, cooperating with the CITY's Project Coordinator to resolve any issues and providing timely decisions and approvals, including processing any change requests on behalf of XEROX. XEROX's Project Manager may schedule and conduct weekly meetings, provide weekly status reports as well as provide minutes to the CITY's Project Manager from all meetings conducted for this Project. XEROX's Project Manager will also maintain and update the project plan that outlines the status of each Project Milestone as set forth in Attachment "B" for the duration of the project using Microsoft projects. XEROX Agreement Contract No. 2978 v.2-27-14 Page 26 of 78 ARTICLE 10. COMMUNICATIONS AND NOTICES 10.1 Communications All notices, demands, requests, consents, and approvals either Party is required or desires to give the other shall be in writing and sent by U.S. mail (registered and postage prepaid), or by recognized overnight courier, or by hand delivery (with signed receipt), or by facsimile transmission (if confirmed by registered mail, recognized overnight courier, or hand delivery). Delivery shall be deemed effective upon receipt at the addressee's office, upon personal delivery to the addressee's office, or upon personal delivery to the addressee, whichever is applicable, so long as receipt is subsequently confirmed. All such notices, if to the CITY, shall be addressed as set forth in Article 10.2, and if to XEROX, shall be addressed as set forth in Article 10.3. Either Party may change its address or the person designated to receive such notice by notifying the other Party of the change and its effective date in the manner provided in this Article 10.1. 10.2 Official CITY Address All written communications and invoices pertaining to this AGREEMENT to the CITY shall be addressed as follows: Chief Information Systems officer City of Tallahassee City Hall, Box A-7 300 South Adams Street Tallahassee, Florida 32301 With a copy to the Fire Department: City of Tallahassee 911 Easterwood Drive Tallahassee, Florida 32311 XEROX agreement Contract No. 2978 v.2-27-14 Page 27 of 78 All written communications and invoices pertaining to future maintenance fees shall be addressed as follows: City of Tallahassee Fire Department 911 Easterwood Drive Tallahassee, Florida 32311 10.3 Official XEROX Address All written communications pertaining to this AGREEMENT to XEROX shall be addressed as follows.- XEROX Government Systems, LLC, 2900 100th Street, suite 309 Urbandale, IA 50322 Equipment Shipping Address The CITY shall ensure all equipment in Attachment A, except iPads, will ship to XEROX, at address specified in Section 10.3. After staging and configuration are complete, XEROX shall be responsible to deliver the equipment to the CITY as directed by the CITY, at no additional cost, to 234 East 7th Avenue, Tallahassee, Florida 32303. ARTICLE 11. FINANCIAL REPORTS AND STATEMENTS During the term of this AGREEMENT, XEROX will provide the CITY with oral and written financial data in the form of reports and statements as indicated herein. Such reports shall be delivered to the CITY. XEROX will provide such information as may be reasonably requested by the CITY, including the following: Invoices for services provided to the CITY under this AGREEMENT. Such invoices shall be submitted in a form acceptable to the CITY and in accordance with the Deliverables and Payment Schedule included in Attachment C. XEROX agreement Contract No. 2978 Page 28 of 78 v.2-2744 .,t Periodic summaries of payments received by XEROX from the CITY under this AGREEMENT in accordance with the Schedule of Deliverables and Valdes included in Attachment C. Projections of Project Milestone completion as included in Attachment B. Quotations in response to requests by the CITY as related to changes in the work. ARTICLE 12. NON-INTERFERENCE XEROX acknowledges that certain work and services being provided by XEROX under this AGREEMENT will involve its use of, or presence in, areas being used by CITY'S personnel in performance of their regularly assigned duties, and XEROX will coordinate and schedule such activities in a manner which will minimize any interference with the duties of such personnel. The CITY will coordinate and schedule their activities at Sites in a manner which will minimize interference of those activities with scheduled work by XEROX; provided, however, that this covenant shall not obligate the CITY to alter their staffing schedules related to public safety functions. ARTICLE 13. EXCUSABLE DELAYS A Party's timely performance of its obligations under this AGREEMENT, only to the extent it is specifically affected thereby, shall be suspended, without forfeiture of any performance bond or the incurring of any financial liability, when and for as long as performance of such obligations is prevented by reason of any of the following cases: (i) acts of God, including severe weather events, (ii) operation of law, (iii) the inability to obtain necessary permits, materials, supplies, by reason of appropriation or use thereof, XEROX Agreement Contract No. 2978 v.2-27-14 Page 29 of 78 r or by reason of regulations imposed, by local, state, or federal government, (iv) any acts of the enemies of the State of Florida or of the United State of America, (v) civil commotion, (vi) fire and delays in transportation beyond the reasonable control of the Party whose performance is affected, (vii) any other event beyond the reasonable control of the Party whose performance is affected, to the extent not caused by such Party's willful or negligent acts or omissions, except in those cases where a Party could have reasonably foreseen and reasonably avoided the occurrence. The Party effected by any such event shall give written notice thereof to the other Party as soon as practicable after it becomes aware of such an event and, to the extent practicable, shall specify the anticipated length of the delay. In the event performance is suspended due to Excusable Delay, the affected Party shall use reasonable efforts to minimize the impact of that delay on the dates for completion of activities as reflected in the Project Schedules. ARTICLE 14. CHANGES, DELETIONS OR ADDITIONS TO AGREEMENT 14.1 CITYTS Change Requests In the event that the CITY identifies changes or deletions to the performance, work, or tasks specified in this AGREEMENT or additional work to be performed under this AGREEMENT, the CITY shall submit a written request for such changes, deletions, or additions to XEROX. Such request shall 'Include the nature of the change, deletion, or addition requested, including a brief description of any new or altered requirements, and a description of the requested work to be changed, deleted, or added. XEROX Agreement Page 30 of 78 ti Contract No. 2978 v.2-27-14 14.2 Change Proposal Within thirty (30) calendar days following XEROX's receipt of a request under Article 14.1, XEROX shall prepare and deliver to the CITY a written statement that shall include the following data: Technical impact of the change, deletion, or addition of existing requirements and characteristics. Estimated cost of the change, deletion, or addition. Estimated time schedule to incorporate the change, deletion, or addition and its impact on the Project Schedules. Impact, if any, of the change, deletion, or addition on the suppliers, vendors, or subcontractors. Impact of the change, deletion, or addition on any other part of this AGREEMENT, including Attachments or other documents that may be affected by a request. The period of time for which such statement is valid, which time shall not be less than thirty (30) days. If the CITY designates the change request as a "Priority," XEROX shall respond no later than fifteen (15) calendar days after receipt of the request. No such changes to this AGREEMENT shall become binding until the CITY and XEROX have entered into an appropriate written amendment to this AGREEMENT, including all affected Attachments. XEROX Agreement Contract No. 2978 v.2-27-14 Page 31 of 78 14.3 Change order Notice Upon acceptance by the CITY of XEROX's written statement for a change proposal, the CITY shall execute and deliver a Change Order Notice to XEROX, as shown in Attachment D, specifying the change to be made and all of the particulars set forth in Articles 14.1 and 14.2, as agreed upon; and, subject to the provisions of Article 14.5, copies of proposed amendments containing any required changes to said pertinent AGREEMENT and Attachments shall be provided to the CITY by XEROX. 14.4 XEROX change Requests XEROX may suggest that changes be made to the scope of the work contemplated in this AGREEMENT by submitting such suggestions to the CITY. Such suggested changes may include, but shall not be limited to, substitutions, deletions or additions, upgrading or enlarging components of either SYSTEM, or adjustment of the Project Schedules. All such suggested changes shall be made in writing to the CITY and shall set forth all information required by Articles 14.2 and 14.3. No such changes shall be made without the prior written approval of the CITY. 14.5 Changes in the CITY'S Total Obligations Notwithstanding any other provision in this AGREEMENT to the contrary, any changes or additions thereto which will increase the cost to the CITY as set forth in Attachment C of this AGREEMENT shall be accomplished by a written Change Order, as shown in Attachment D, executed by both parties. The CITY shall be obligated for payment of any such changes or additions made in response to this Article. Should the total XEROX Agreement Contract No. 2978 v.2-27-14 Page 32 of 78 obligations of the CITY be reduced by any changes, substitutions, or deletions hereunder, the CITY shall be credited for such reduction, which shall be suitably defined and detailed upon the subsequent billing invoice to the CITY. ARTICLE 15. DISPUTES The Parties shall attempt to resolve any disputes that arise under this AGREEMENT in good faith. Disputes shall be resolved in accordance with the following procedures: The aggrieved Party shall give written notice to the other party setting forth the nature of the dispute, date of occurrence (if known), and proposed equitable resolution. Both the CITY and XEROX shall meet at the earliest opportunity to discuss and resolve the dispute. If the dispute is resolved to the mutual satisfaction of both, the decision shall be memorialized in writing. If the Parties are not able to amicably resolve the dispute within thirty (30) days after the initial notice thereof is received by the CITY or XEROX, then the Parties can pursue any other forms of relief that may be available to them under this AGREEMENT, at law, or in equity. ARTICLE 15. TERMINATION 15.1 Termination by CITY If XEROX fails to provide an operational SYSTEM in accordance with this AGREEMENT; or fails to make delivery or complete the installation of such SYSTEM and all other performance as required under this AGREEMENT in a timely manner, XEROX Agreement Contract No. 2978 v.2-27-14 Page 33 of 78 unless such failure has been caused by an Excusable Delay as defined in Article 13; or fails to fulfill any of its obligations, through no fault of the CITY, such failure shall be considered a default and shall entitle, but not obligate, the CITY to suspend performance under or to terminate this AGREEMENT, in whole or in part at the CITY'S discretion, if XEROX fails to cure such default within. thirty (30) days after receipt of a written notice thereof from the CITY. If XEROX is unable to cure the breach within said timefrarne, the CITY shall be entitled to a refund of any and all fees expended to XEROX by the CITY. In no event will XEROX be responsible for any damage beyond the amount of the license fee or for any indirect, special, incidental, consequential or similar damages or profits to you or any other person, or entity, regardless of the legal basis, even if XEROX has been advised of the possibility of such damages, except to the extent applicable state law specifically prohibits such exclusion. Should the CITY continue using the SYSTEM for a longer period, such continued use shall be subject to the resolution procedures set forth in Article 15. B. The CITY also shall have the right to terminate this AGREEMENT for convenience, in whole or in part, without XEROX being in default thereunder. In the event that the CITY chooses to so terminate all or part of this AGREEMENT, the CITY shall provide XEROX with written notice thereof, and XEROX will, upon receipt of such notice, take all reasonable steps to comply with such notice and minimize termination costs. The CITY shall be liable to XEROX for cost of equipment and services satisfactorily provided to the date of notice to terminate and for reasonable costs as approved by the city incurred by XEROX in the termination of subcontracts, removal of XEROX Agreement Contract No. 2978 v.2-27-94 Page 34 of 78 installation and test equipment, and other costs directly related to such termination that are agreed upon by the parties. 16.2 Notification of Termination Any such termination shall be effected by delivery to XEROX of a written Notice of Termination specifying whether termination is for the default of XEROX or for the CITY'S convenience, the extent to which work under this AGREEMENT is to be terminated, and the date upon which such termination becomes effective. If the Notice of Termination is given for default and XEROX believes that its failure to perform is due to excusable delays, XEROX rshall give the CITY written notice of the basis for its belief prior to the expiration of the cure period as authorized in this AGREEMENT. The CITY shall review XEROX's submission and advise XEROX accordingly. If the CITY disagrees with XEROX's belief and it is later determined by a court of competent jurisdiction that XEROX's failure to perform is due to an Excusable Delay, as defined in Article 13, the Notice of Termination shall be deemed to have been issued at the convenience of the CITY and the rights and obligations of the Parties hereto shall in such event be governed accordingly. 16.3 Effect of Termination Notification After receipt of a Notice of Termination, and except as otherwise directed by the CITY in writing, XEROX shall stop work under this AGREEMENT on the date and to the extent specified in the Notice of Termination. XEROX shall place no further orders or subcontracts for materials, services, or facilities except as may be necessary for completion of such -portion of the work under this AGREEMENT as is not terminated. XEROX Agreement Contract No. 2978 v.2-27-14 Page 35 of 78 XEROX shall terminate all orders and ,subcontracts to the extent that they relate to the performance of work terminated by the Notice of Termination. XEROX shall be paid for items it delivers hereunder. XEROX and the CITY shall work together in good faith to determine and agree upon the whole or any part of the amount or amounts to be paid to XEROX by reason of the total or partial termination of work pursuant to this Article. The CITY shall retain any and all software purchased prior to the termination. XEROX shall complete performance of such part of the work as shall not have been terminated by the Notice of Termination. XEROX shall take such action as may be necessary, or as the CITY may direct, for the protection and preservation of all equipment, materials, and other property related to this AGREEMENT which are in the possession of XEROX and in which the CITY have or may acquire an interest. XEROX shall proceed immediately with the performance of the obligations specified in Article 16.3, notwithstanding any delay in determining or adjusting the prices and compensation due XEROX under this AGREEMENT. 16.4 Invoicing of Non -Default Terminafion Expenses After receipt of a Notice of Termination for the CITY'S convenience, XEROX shall submit to the CITY its invoices for any termination expenses specifically allowed under this AGREEMENT, as instructed by the Project Coordinator and in sufficient detail to al -low the Project Coordinator to verify that such non -default termination costs are properly categorized and payable under this AGREEMENT. Such invoices shall be submitted promptly, but in no event later than ninety (90) calendar days after the effective date of termination, unless one or more extensions in writing are granted by the Project Coordinator upon good cause shown by XEROX in writing within such period or any authorized extension thereof. XEROX Agreement Contract No. 2978 v.2-27-14 Page 36 of 78 16.5 Failure to Agree on cost If XEROX and the CITY fail to agree in whole or in part, as provided in Article 16.3, as to the amounts to be paid to XEROX in connection with the termination of work for the convenience of the CITY, XEROX shall, nevertheless, be entitled to payment for the following: All amounts and expenses incurred by XEROX in the performance of the work on this AGREEMENT prior to effective date of said termination not previously paid to XEROX, and such additional amounts as may be incurred out of necessity within a reasonable time thereafter with the written approval of or as directed by the CITY; provided, however, that XEROX shall proceed as rapidly as practicable to discontinue all additional costs related to the terminated portions of this AGREEMENT. So far as not included under Article 16.5(A), the reasonable costs of settling and paying claims arising out of the termination of work under subcontracts or orders, as provided in Article 16.3, which are related to the terminated portion of this AGREEMENT. 16.6 Deductions from Agreed To costs In arriving at the amount due XEROX under this Article 16 there shall be deducted: All payments theretofore made to XEROX applicable to the terminated portion of this AGREEMENT. Any amount due the CITY from XEROX in connection with this AGREEMENT. C. The agreed price for, or the proceeds of sale of, any materials, supplies or other things acquired by XEROX and sold pursuant to the provisions of this ARTICLE and not otherwise recovered by or credited to the CITY. ARTICLE 17. LIABILITY Nothing herein shall be construed as a waiver of sovereign immunity by the CITY as provided in Section 768.28, Florida Statutes, as amended from time to time, or any other law providing limitations on claims. XEROX Agreement contract No. 2978 v.2-27-14 Page 37 of 78 17.1 Indemnification XEROX shall indemnify and hold harmless the CITY, their agents, officials, and employees, from and against any and all claims, demands, actions at law and in equity, liabilities, costs, and expenses, including without limitation court costs and attorney's fees, that may hereafter at any time be asserted against or incurred by the CITY and which arise from or are in any way related to loss of life, personal injury, or damage to personal property resulting from the willful misconduct or negligent act or omissions of XEROX, its employees, or subcontractors. The CITY agrees to notify XEROX as soon as practical of any such claim, demand, or cause of action for which the CITY will request indemnification from XEROX. If, by agreement between the Parties, XEROX undertakes, at its sole expense, the defense of any such claim, demand, or cause of action, the CITY shall cooperate with XEROX in regard to its defense of the same. 17.2 indemnification Regarding Patent Rights, Copyrights, Proprietary Data and Trade Secrets XEROX does hereby agree to indemnify and hold harmless the CITY, their officials and employees ("Indemnified Parties") against all claims, costs, and expenses (including reasonable attorney's fees and all costs of dispute resolution, in whatever manner pursued) arising out of or relating to XEROX's violation or infringement of any U. S. (including both federal and state) trade secret (as the term "trade secret' is defined by Florida law"), proprietary information, trademark, copyright, or patent right, in connection with the use of the SYSTEM, or any portion or component thereof, by an Indemnified Party. XEROX, at its option and at its sole expense, shall defend or settle any such XEROX Agreement Contract No. 2978 v.2-27 l4 Page 38 of 78 action or claim arising as described herein, and each indemnified Marty promises to reasonably cooperate with such defense or settlement. If, as a result of any claim to which paragraph (A) above is applicable, the continued use of the SYSTEM, or any portion thereof, for the purpose intended is enjoined by any court of competent jurisdiction or otherwise impacted in any way, XEROX shall, at its sole expense, either; (i) replace the infringing products, hardware, or software, without additional charge, with a compatible functionally equivalent and non -infringing product; or (ii) modify the products to avoid the infringement, while maintaining equivalent functionality; or (iii) attain a license for the CITY to continue use of the products in a manner consistent with, and as provided in, this AGREEMENT and shall pay all fees required for such licenses. If, after due diligence and best efforts, neither (i), (ii), nor (iii) above can be accomplished, XEROX shall remove the SYSTEM, without harm or damage to property of the CITY, and shall refund the total purchase price to the CITY. This Article 17.2 states the entire liability of XEROX with respect to infringement of patents and copyrights by the Equipment, XEROX Software, or any of their parts. 17.3 Limitation of Liability Neither XEROX, its subcontractors nor its suppliers will be liable for any claims, actions, suits, proceedings, costs, expenses, damages, or liabilities arising solely out of any negligent act or omission of the CITY, unle s ptherwise specifically provided in this AGREEMENT. The provisions of this Arti hall apply r provisions of the AGREEMENT. The provisions of this Articl nding any other V6 all survive the expiration or termination of this AGREEMENT. In no event shall XEROX or the CITY be XEROX agreement Contract No. 2978 Page 39 of 78 v.2-27-14 liable for any incidental, special, or consequential damages. Except for damages related to personal injury, death, and actual damage to personal property directly caused se. us d by XEROX, its employees or subcontractors, and compliance with Article XEROX's total liability under this AGREEMENT shall be limited to the Contract Price as set forth in Article 3 of this AGREEMENT. In addition to the total liability amount above, and in the event of XEROX's breach of this AGREEMENT, XEROX will pay up to 2% of the Contract Price for the administrative costs to re -procure the SYSTEM specified in this AGREEMENT. ARTICLE 18. BONDS 18.1 Performance and Payment Bond Within seven (7) calendar days after. the Effective Date, and after contract signing XEROX shall deliver to the CITY a performance and Payment bond, to secure the faithful performance by XEROX of all the terms, covenants, and conditions of this AGREEMENT and the prompt payment, by XEROX, of amounts due all persons supplying labor, services, equipment, or material used in the prosecution of the work to be performed under this AGREEMENT and any and all duly authorized modifications thereof. Such bond shall meet all requirements of applicable law and shall be issued by on an annually renewable basis a surety, and in a form, acceptable to the CITY, and in an amount equal to five (5%) of the total price specified in Attachment Gt without any deduction therefrom. Such performance and payment bonds may be issued on annually renewable bond forms to be provided by Xerox's Surety Bond Broker. XEROX Agreement contract No, 2978 v.2•27-14 Page 40 of 78 ARTICLE 19. INCORPORATION OF DOCUMENTS AND DEFINITIONS 19.1 Incorporation of Proposals Any reference to the "AGREEMENT" in these documents includes this document and said Attachments. The effect, significance and applicability of the various documents or sections thereof are as specified in those portions of the AGREEMENT which matte specific reference to them. 19.2 Incorporation of Attachments The following documents, which are attached to this AGREEMENT, are hereby incorporated into and made a part of this AGREEMENT wherever referred to in the text as though they, and all materials and documents contained therein, were set forth at length: Attachment A: Attachment E: Attachment C: Attachment D. Attachment E: 19.3 Glossary Hardware and Equipment Specifications Project Milestones and Payment Schedule of Deliverables and Values Change Order FH Medic Field Mapping and Field Values Capitalized terms used in this AGREEMENT, including Attachments hereto, shall have the following meanings: Acceptance Tests Those tests described in the Acceptance Test XEROX agreement Contract No. 2978 v.2-27-94 Page 41 of 78 Site Cloud (Cloud Storage) Confidential Information Plan. A location at which, or a building within which, any portion of a SYSTEM is to be constructed or installed. Model of networked enterprise storage where data is stored in virtualized pools of storage which are generally hosted by third parties. Any information that is disclosed in written, graphic, verbal, or machine -recognizable form, and is marked, designated, or identified at the time of disclosure as being confidential or its equivalent; or if the information is in verbal form, it is identified as confidential at the time of disclosure and is confirmed in writing within thirty (30) days of the disclosure. Confidential Information does not include any information that: is or becomes publicly known through no wrongful act of the receiving Party; is already known to the receiving Party without restriction when it is disclosed; is or becomes, rightfully and without breach of this AGREEMENT, in the receiving Party's possession without any obligation restricting disclosure; is independently developed XEROX Agreement Contract No. 2978 v.2M27-14 Page 42 of 78 Contract Price Date of Final Acceptance EDMS Effective Date Equipment Final Acceptance Force Majeu re by the receiving Party without breach of this AGREEMENT; or is explicitly approved for release by written authorization of the disclosing Party. The price for purchase of the SYSTEM as provided in this AGREEMENT and in Attachment C. Date specified by the CITY in their notice of final acceptance which advises XEROX that installation and construction of the SYSTEM has been completed in accordance with this AGREEMENT and by which the CITY accepts the SYSTEM. The CITY'S Electronic Data Management System. The date indicated on the first page of the AGREEMENT. The equipment purchased by the CITY under this AGREEMENT, as set forth in Attachment A. The SYSTEM is operating as warranted, all performance required pursuant to this AGREEMENT is complete, and the CITY has notified XEROX of their final acceptance of the SYSTEM. An event constituting an Excusable XEROX Agreement Contract No. 2978 v.2•27-14 Page 43 of 78 Delay Infringement Claim Major System Failure Minor System Failure XEROX Software Non-XEROX Software Open Source Software Project pursuant to Article 13. A third party claim alleging that Equipment manufactured by XEROX or the XEROX Software directly infringes upon the third party's United States patent or copyright. A failure in which the entire SYSTEM is out of service or in which functionality of the SYSTEM is degraded to the point that the SYSTEM is not substantially providing the level of coverage or usage required. A failure in which some features of the SYSTEM are inoperative, but which does not render the entire SYSTEM unusable or significantly degrade its performance. Software owned by XEROX or its affiliated company. Software owned by a party other than XEROX or its affiliated company. Also called "freeware" or "shareware", Open Source Software means software that has its underlying source code freely available to evaluate, copy, and modify. The scope of equipment, software, testing, training XEROX Agreement Contract No. 2978 v.2-27-94 Page 44 of 78 Project Milestones Proprietary Rights Software Specifications and services required to implement the SYSTEM. The events enumerated in the Project Schedule, Attachment B, and Schedule of Deliverables and Values, Attachment C, that serve as the basis for payments by the CITY. The patents, patent applications, inventions, copyrights, trade secrets, trademarks, trade names, mask works, know-how, and other intellectual property rights in and to the equipment and Software, including those created or produced by XEROX under this AGREEMENT and any corrections, bug fixes, enhancements, updates or modifications to or derivative works from the Software whether made by XEROX or another party. The XEROX Software and Non-XEROX Software, in object code format, that is furnished with the SYSTEM or equipment. The functionality and performance requirements for the SYSTEM described in the Attachments A, B and C. XEROX Agreement Contract No. 2978 v.2-27-74 Page 45 of 78 System One (1) FIREHOUSE ("FH") Web Bundled System, twenty-nine (29) FH Web Additional Licenses, one {1} FH Telestaff Roster Interface, one (1) FH Web Premier 1 CAD Interface, SQL Standard (per 2 core license) Production 6, SQL Server Standard Crevice GALS - Training RNI 15, SQL Server Standard [device GALS - Admin PC'S 5, provide technical expertise to assist city in creating and configuring all User defined fields listed in RFP response, one (1) FH Web Complete System Support, twenty-nine (29) FH Web Additional User Support, one (1) FH Web Premier 1 CAD Interface Support, fifteen (15) FH Medic Integrated Suite Unlimited, one (1) Sketch Preplan Drawing Module, one (1) Analytics with five (5) named users module, seven (7) software licenses for FH Inspector for the iPads, National Fire Incident Reporting System (NFIRS) Reporting, National Emergency Medical Services Information System (NEIVISIS), Emergency Medical Services Tracking and Reporting System (EMSTARS) Reporting, twenty-six (26) Motorola Bar Scanners, twenty-six (26) software licenses for inventory XEROX Agreement contract No. 2978 v.2-27-14 Page 46 of 78 System Acceptance management with bar coding, forty (40) packages of labels, one (1) sketch support, one (1) Analytics support, seven (7) inspector for the iPad support, twenty-six (26) bar coding support, twenty-six (26) bar coding label licenses, one (1) 2009 NFPA 101 Life Safety Code Violation Codes, one (1) 2009 NFPA 1 Life Safety Violation Codes, one (1) Occupancy and Inspections Conversions, one (1) Fire Incident Conversion, one (1) automated PDF Printing of all approved reports with a City's EDMS "EDMS") component that includes index data fields, FireView interface, LIFEPAK Interface to FH Medic, geofile address validation/verification functionality, one (1) Kaplan interface, and training ("SYSTEM") and all software, installation, configuration, integration, data conversion, documentation, materials, training, labor and project management services for u se by CTFD"). the Tallahassee Fire Department System Acceptance occurs upon the completion of the System Acceptance Test Plan and the approval of the test results by the Project XEROX Agreement Contract No. 2978 v.2-27-14 Page 47 of 78 Coordinator. Warranty Period The period during which the SYSTEM, installation, and Software is warranted by XEROX, as specified in Article 7.1. ARTICLE 20. ORDER OF PRECEDENCE BETWEEN AGREEMENT AND ATTACHMENTS In the event of an inconsistency between any of the provisions of this AGREEMENT and/or the Attachments hereto, the inconsistency precedence in the following order: Articles of this AGREEMENT Attachment C - Schedules of Deliverables and Values Attachment B -- Project Milestones and Payment Attachment A - Hardware and Equipment Specifications Attachment D — Change Order shall be resolved by giving Attachment E - FIB Medic Field Mapping and Field Values ARTICLE 21. GENERAL PROVISIONS 21.1 Construction of Provisions and Titles Herein All titles or subtitles appearing herein have been inserted for convenience, and shall not be deemed to affect the meaning or construction of any of the terms or provisions hereof. The language of this AGREEMENT shall be construed according to its fair XEROX Agreement Contract No. 2978 v.2-27-14 Page 48 of 78 meaning, not strictly for or against the CITY or XEROX, and not against any of them as its drafter since the Parties all had an equal hand in drafting this AGREEMENT. The singular shall include the plural; use of the feminine, masculine, or neuter genders shall be deemed to include the genders not used. 21.2 Number of Originals The number of original texts of this AGREEMENT shall be equal to the number of the Parties, one text being retained by each Party. 29.3 Severability If any portion of this AGREEMENT or any Attachment or portion thereof is held to be invalid by a court of law such provision shall be considered severable, and the remainder of this AGREEMENT shall be construed and enforced, in a manner consistent with the intent of the Parties, as if it did not contain such provision. 21.4 Interpretation, Enforcement, and Venue This AGREEMENT shall be enforced and interpreted under the laws of the State of Florida. All suits relating to breach, enforcement, or construction of this AGREEMENT, including all Attachments and the Software Licenses, shall be filed in a court of competent jurisdiction in Leon county, Florida. 21.5 Effective Date The Effective Gate of this AGREEMENT shall be the date evidenced on the first page of this AGREEMENT. XEROX Agreement Cort"d No. 2978 v.2-27-74 Page 49 of 78 21.6 Integrated Agreement This AGREEMENT sets forth all of the rights and duties of the Parties with respect to the subject matter hereof, and replaces any and all previous AGREEMENTS or understandings, whether written or oral, relating thereto. This AGREEMENT may be amended only as provided in Article 21.7. 21.7 Amendment All amendments hereto shall be in writing and signed by the persons authorized to bind the Parties. The Project Coordinator shall be responsible for processing all proposed amendments to the AGREEMENT for signature by the CITY. 21.8 Breach If any Party fails to perform, in whole or in part, any promise, covenant, or agreement set forth herein, or should any representation made by any Warty be untrue, the aggrieved Party, in accordance with the terms of this AGREEMENT, may avail itself of all rights and remedies, at law or equity, in the courts of law. 21.9 Independent Contractor XEROX is acting hereunder as an independent contractor and not as an agent or employee of the CITY. XEROX shall not represent or otherwise hold out itself to be an agent or employee of the CITY. 21.10 Prohibition Against Assignment or Delegation XEROX may not, unless it has first obtained the written permission of the CITY: XEROX Agreement Contract No. 2976 v.2-27-14 Page 50 of 78 Assign or otherwise alienate any of its rights hereunder, including the right to payment. Delegate, subcontract, or otherwise transfer any of its duties hereunder. 21.11 Permits XEROX shall obtain, at its sole cost and expense (if any), all permits and licenses, of any kind, that are required for the performance of work under this AGREEMENT or for operation of the SYSTEM. 21.12 Claims for Labor and Materials XEROX shall promptly pay when due all amounts payable for labor and materials furnished in the performance of this AGREEMENT so as to prevent any lien or other claim under any provision of law from arising against any of the CITY (including reports, documents, and other tangible matter produced by XEROX hereunder), against XEROX's rights to payments hereunder, or against the CITY, and shall pay all amounts under the applicable laws relating to Unemployment Insurance or compensation with respect to such labor. 21.13 Insurance 21.13.1 Insurance Requirements Prior to commencing performance under this AGREEMENT, XEROX shall procure and maintain, at its cost and expense and for the duration of the AGREEMENT, the insurance coverage described in this Article 21.13 against claims which may arise from or in connection with the performance of the work or services hereunder by XEROX and XEROX Agreement Contract No. 2978 v.2•27-14 Page 51 of 78 Its employees. XEROX shall require its agents and subcontractors to also carry and maintain insurance as outlined by this section at agents? and subcontractors' expense. All coverage shall be written on an occurrence or per accident basis. 21.13.2 Required Coverage XEROX shall maintain coverage with limits no less than the following: (a) Cornm�ercial General Liability Insurance - $1,000,000 limit per occurrence for property damage and bodily injury. The insurance shall include coverage for the following: Premise/Operations Explosion, Collapse and Underground Property Damage Hazard (only when applicable to the Project) Products/Completed Operations Contractual Independent Contractors Broad Form Property Damage Personal Injury (b) Wo ers' Compensation EmOo Liabili Insurance -- Workers' Compensation coverage with benefits and monetary limits as set forth in Chapter 440, Florida Statutes. This policy shall include Employers' Liability coverage for $11000000 per accident. Workers' compensation coverage is required as a condition of performing work or services for the CITY whether or not XEROX is otherwise required by law to provide such coverage. XEROXAgreement Contract No. 2978 v.2-27.94 Page 52 of 78 21.13.3 other Insurance Provisions (a) Commercial General Liability Coverage The CITY, members of its City Commission, boards, and committees, and their respective officers and employees along with any members of the Fire Department acting as agents or volunteers for the CITY, are to be included as additional insured with respect to liability arising out of activities performed by or on behalf of XEROX. The coverage shall contain no special limitations on the scope of protection. afforded to any such entities or persons. The additional insured requirement may be met through a blanket additional insured basis XEROX's insurance coverage shall be primary insurance as respects the CITY (but only if and where CITY'S insurance is not primary), and as members of its City Commissions boards, and committees, and respective officers and employees along with any members of the Fire Department acting as agents or volunteers for the CITY. Any insurance or self-insurance maintained by any such entities or individuals shall be in excess of XEROX's insurance and shall not contribute with it. Coverage shall state that XEROX's insurance shall apply separately to each insured against whom a claim is made or suit is brought, except with respect to the limits of the insurer's liability. (b) Workers' Compensation and Employers' Liability The insurer shall agree to waive all rights of subrogation against the CITY, and .its City Commission, boards, and committees, and their respective officers and employees along with any members of the Fire Department acting as agents or volunteers for the XEROX Agreement Contract No. 2978 v.24744 Rage 53 of 78 21.14 Consent Whenever consent or approval of a Warty is required, that Party shall not unreasonably withhold or delay the granting of such consent or approval. 21.15 Survival The obligations of the Parties that, by their nature, continue beyond the term of this AGREEMENT, will survive the termination of this AGREEMENT. 21.16 Waivers No waiver by a Party of any provisions of this AGREEMENT shall be deemed to be a waiver of any other provision hereof or of any subsequent breach by that Party of the same or any other provisions. Any waivers hereunder must be in writing and signed by the waiving party. 21.17 Time of Essence Time is of the essence as to each provision of this AGREEMENT that specifies a time within which performance is to occur. In the absence of any specific time for performance, performance shall be completed within a reasonable time. XEROX and the CITY agree that timely completion of the SYSTEM is of critical importance to the CITY. 21.18 Product Substitutions During the performance of work and provision of services under this AGREEMENT, it is understood that XEROX may, in accordance with Article 14.4 and with the written XEROX Agreement Contract No. 2978 v.2-27-14 Page 55 of 78 consent of the CITY, implement changes in the products set forth in this AGREEMENT, or substitute products of more recent design; provided, however, that any such changes, modifications, or substitutions, under normal and proper use, shall not adversely affect physical or functional interchangeability or performance of the SYSTEM, their components, or any other equipment or systems, except where there is written AGREEMENT between the Parties that specific characteristics will be so affected. 21.19 Copyright of Proprietary Data Notices The CITY shall affix copyright or proprietary data notices, as provided by XEROX, where necessary or proper in accordance with XEROX`s direction. The CITY further agree to reproduce and include said copyright or proprietary data notices on any copies, in whole or in part, in any reasonable form, for the SYSTEM as such notices may be requested in the future by XEROX. 21.20 Confidentiality of Information The CITY and XEROX acknowledge that the CITY is subject to the Florida Public Records Law (Chapter 119, Florida Statutes). The Parties further acknowledge that some, or all, of the information, materials, or documents provided to the CITY by XEROX may be "public records" and, as such, may be subject to disclosure to, and copying by, the public unless otherwise specifically exempt by statute. Should XEROX provide the CITY with any materials which it believes, in good faith, contain information which would be exempt from disclosure and/or copying under Florida law, XEROX shall indicate that belief by typing or printing, in bold letters, the phrase "Proprietary XEROX Agreement contract No. 2978 v.2-27-14 Page 56 of 78 Information" on the face of each affected page of such material and shall submit to the CITY both complete and a redacted copy of each affected page. Should any person request to examine or copy any material so designated, the CITY will produce for that person only the redacted copy of the affected page. If the person requests to examine and/or copy the complete copy of the affected page, the CITY shall notify XEROX of that request, and XEROX, within thirty-six (36) hours of receiving such notification, shall either permit or refuse to permit such disclosure and/or copying. If XEROX refuses to permit disclosure and/or copying, XEROX shall hold harmless and indemnify the CITY for all expenses, costs, damages, and penalties of any kind whatsoever which may be incurred by the CITY and/or assessed or awarded .against the CITY and in favor of the person making such request, in regard to the CITY' refusal to permit disclosure and/or copying of such material. If litigation is filed in relation to such request and XEROX is not initially named as a party, XEROX shall promptly seek to intervene as a defendant in such litigation to defend it claim regarding the confidentiality of such material. This provision shall take precedence over the confidentiality provisions of all licenses and other agreements that may apply to the SYSTEM, or to any equipment, other components, or software which is a part thereof, and shall constitute the CITY'S sole obligation with regard to maintaining confidentiality of any proprietary material, of any kind. This provision shall apply to the use or maintenance and support of either XEROX Software or Non-XEROX Software included in the SYSTEMS. 21.21 assignment XEROX shall not, at any time during the term of the AGREEMENT, subcontract any part of its operations or assign any portion or part of the AGREEMENT, except as approved by the Project Coordinator, which approval will not be unreasonably withheld. XEROX Agreement Contract No. 2978 v.2-27.94 Page 57 of 78 Notwithstanding any other provision of this AGREEMENT to the contrary and without any additional consideration, the CITY shall have the unlimited right to assign all of its rights and obligations, including the right to transfer title, for all deliverables specified for in this AGREEMENT as of the date of this AGREEMENT, to any part or all of the SYSTEMS, to a nonprofit corporation or any other entity. If the CITY assigns their rights hereunder, the CITY shall so notify XEROX in writing, and the CITY'S assignee shall assume all of the CITY'S obligations hereunder. XEROX agrees that the CITY may directly enforce the warranties and indemnification provisions set forth in this AGREEMENT including the pursuit of any remedies available at law or in equity provided, however, that such right of enforcement shall only be held by the CITY or their assignee, but not both. The CITY agrees that they shall be responsible for all obligations pursuant to the Schedule of Deliverables and Values in Attachment C due and owing on the date of assignment, unless XEROX provides express written approval for the transfer of such obligations. The CITY shall not assign any -rights hereunder to any party that is an actual or potential competitor of XEROX. In the event that the CITY, with written notice to XEROX, assign Equipment and deliverables under this AGREEMENT to a third party, the CITY agrees to require such third party to execute a software license agreement with XEROX like that set forth in this AGREEMENT, 21.22 Books and Records XEROX, its subcontractors and consultants, shall retain, for a period of three (3) years following the Date of Final Acceptance, all books, drawings, specifications, documents, and other records of any kind whatsoever relating to the provision of services, the performance of work, or the furnishing of equipment, material, or components under this XEROX Agreement Contract No. 2978 v.2»27»14 Page 58 of 78 AGREEMENT. So long as such records are retained, and to the extent necessary to verify the accuracy of XEROX's invoices, the CITY, or their representatives, shall have the right to inspect the same, after three (3) days prior notice, at any time during normal working hours at the locations where such records are kept in the normal course of business. This provision shall not require XEROX to disclose its confidential, proprietary cost pricing data and information. 21.23 Applicable Laws In carrying out the obligations under this AGREEMENT, XEROX, its subcontractors, consultants, and suppliers, shall comply with all federal, state, and local laws, statutes, ordinances, rules, and regulations that apply to such performance. 21.24 Preservation of Proprietary Rights XEROX, the third party manufacturer of any Equipment, and the copyrights owner of any Non-XEROX software own and retain all of their respective Proprietary Flights in the Equipment and Software, and nothing in this Agreement is intended to restrict their Proprietary Rights. All intellectual property developed, originated, or prepared by XEROX in connection with providing to the CITY the SYSTEM or related services remain vested exclusively in XEROX, and this AGREEMENT does not grant to the CITY, any shared developmental rights of intellectual property. Except as explicitly provided in the applicable software license agreements, XEROX does not grant to the CITY, either directly or by implication, estoppel, or otherwise, any right, title or interest in the Proprietary Rights. The CITY will not modify, disassemble, peel components, decornpile, otherwise reverse engineer or attempt to reverse engineer, derive source XEROX Agreement Contract No. 2978 v.2-27.14 Page 59 of 78 code of create derivative works from, adapt, translate, merge with other software, reproduce, distribute, sublicense, sell or export the Software, or permit or encourage ,any third party to do so. The preceding sentence does not apply to Open :Source Software that is governed by the standard license of the cop I yright owner. 21,25 Cooperative Statement This contract shall be for the use of the City of Tallahassee, In addition, specific ellgibtle political subdivisions or public health institutions may also participate, subject to XEROX's a. I pproval, at their discretion. IN WITNESS WHEREOF, the Parties have caused this AGREEMENT to be execute by their duly authorized representatives as of the last day and year written below. Attest: By James Approvi CITY OF TArLLAHASSEE By: Anita Favors City Manager Cooke, IV, City Treasurer -Clerk as to form: IF 0 W Attorney Date executed by CITY: ThMpson %W01 XEROXAgreement Contract No. 2978 v.2-27-14 Page 60 of 78 A XEROX O r LLC •4 W MMI t0""XERb0, y. TITLE XEROX Agreement Contract �No. 2978 Page, of 78 r . I( P ATTACHMENT "A" HARDWARE SPECIFICATIONS Hardware ; 4 ES3563001-SVR ES3/356OR G3 Server With TPM 4 ES3503071-CPU ES3000 G3 Base E5-2640 2.50GHz, 15M Cache, 7.2GT/s QPI, Turbo, 6C, 95W 4 ES3563072-CPU ES3/3560R G3 Base Processor Heat Sink Kit 4 ES359901 1 -NOS ES3000 No Operating System ES3/3560R G3 Shipping 1 4 ES356301 1 -SHP 4 ES3563012-SHP ES3/3560R G3 Shi in 2 4 ES35031 01 -SHP ES Re uired Confi uration Info 4 ES3500003-OPT ES3/35xx No Media Re uired 1 6 ES3503025-MEM ES3/35xx G3 4GB 1 R x4 RDIMM, 1333 MHz, LV 4 ES3503012-MEM ES3/35xx G3 1333 111'iHz RDIMMs 4 ES3503001-OPT ES3/35xx G3 Power Savin Active Power Controller 4 ES3503004-OPT ES3/35xx G3 UEF1 BIOS Setting 4 ES3503022-PWR ES3/35xx G3 Redundant 1 +1 , Hot -plug 75OW PSU ES3/3560R G3 Read Rails With CIVIA 4 ES3563001--RCK 4 ES3503073-CPU ES3000 G3 2nd E5-2640 2.50GHz, 15M Cache, 7.2GT/s QPI, Turbo, 6C, 95W 4 ES3503074--CPU ES3000 G3 DIMM Blanks for Systems with 2 Processors 4 ES3563075-CPU ES3/3560R G3 2nd Processor beat Sink Kit 4 ES3503001-MEM ES3/35xx G3 Performance Optimized 8 ES3599181-DSK 30OGB 15K SAS,6G,3.5,HP 1 6 ES3599161-DSK 60OGB 15K SAS,6G,3.5,HP 4 ES3563001-DOC ES3/3560R G3 EDOCS and O enMana a DVD 4 ES3563001-BZL ES3/3560R G3 Kit with Bezel 4 ES3563021-SVR ES3/3560R G3 Up to 8 - 3.5" Hard Drives 4 ES3503021-SMC ES3/35xx G3 iDRAC7 Enterprise 4 ES359901 1 -ODD ES3000 DVD+/-RW ROM, SATA, Internal 8 ES3599021-PDU ES3000 C13-C14, PDU, 12AMP, 6.5 FT, 2 4 ES359901 1-NKB ES3000 No Ke board 4 ES3503011-LOM ES3/35xx G3 Intel Ethernet 1350 QP 1 Gb Network Day hter Card 4 ES3563004-OPT ES3/3560R G3 Riser 6 - x8 PCIe slots + 1 - x16 PCIe slot 4 ES3563121-RAD ES3/356OR G3 RAID 1+RAID 5 for H71OP/H710/H310 (2 + 3-14 HDDs 4 ES3503003-RAD ES3/35xx G3 PERC H710 Integrated RAID Controller, 512MB NV Cache 4 WUL3563221-WWP ES3000 3560R G3 5 r 7x24x4 Warranty Upgrade Software : 4 1 WDS2826404-LI Windows Server 2008 R2 Std Edition 5 CALs XEROX Agreement contract No. 2978 v.2-27^14 Page 62 of 78 E FH Medic System Requirements System Requirements ififfininium Recommended SOS: - - - -- --- - Windows MCP SP3 FPrindows 7 32 or 64-bit Processor: 1 Ghz3 Ghzorhigher IMemory (RAM): 12. GB 4 GB or more Drive Space: 2Q G B l iVideo Display: ---.y..�... 80 x G{�0 _ i € lute net Bandwidth: � p .�.��.�. 15�12 Kb s ��icrasoft.f�et Framework: �..Q ._....�w�.__ �....�. .� ......._....._.......1 * if you have a cardiac monitor you wish to interface with PH Medic, a Bluetooth connection is also advised. B Windows Server 2012, Windows 8 and Microsoft .Surface Tests OLir compatibility te.SUng continues for FIREHOUSE -Software products with Nindows Server 2012, Windows 0 and the new I411crosoft Surface tablets. Here's the latest! • windows Server 2012 - Our tests have been successful. FIREHOUSE Software (Standard, Enterprise, and Web), and FH CAD Idonitor successfully install and operate normally. • Windows 8 - FIREHOUSE Software (Standard, Enterprise, and web), FH CAD Monitor, and FH lyledic successfully install and operate normally. FH I4tobile Prepians and Inspections & Occupancies are not supported on windows 8. • windows Surface Tablets -Surface tablets are installed with'Nindows 8 or %hifindows RT. FH products are not compatible with Surface tablets using Windows RT. Surface tablets running Windows 8 operating systems will support FH products as noted above. Wads: Per Xerox, there is no specific requirement for the iPad needed to run the FH Inspector application. Xerox recommends the large screen (!Pad mini will work). The 8GB !Pad will work, but 16GB is recommended. TFD will need to determine if they want to purchase aircards that will provide connectivity and access to the FH system from any location that is included in service provider coverage area. XEROX Agreement Contract No. 2978 v.2-27-14 Page 63 of 78 ATTACHMENT "B" Project Milestones and Payment Except for a payment that is due on the Effective Date, CITY will make payments to XEROX in accordance with the Florida Local Government Prompt Payment Act, governed by Chapter 218, Florida Statutes, following receipt of a Proper Invoice, as defined in Section 218.72, Florida Statutes, provided that the prerequisite Project Milestones have been completed and accepted in accordance with this AGREEMENT . City will make payments when due in the form of a check, cashier's check, or wire transfer: drawn on a U.S. financial institution and in accordance with the following milestones. 1. 15% due upon contract execution and software delivery; 2. 10% of the Contract Price upon delivery of plans for Functional System Description and Acceptance Tests, and Interface Requirements Document, Project Schedule, and Cutover Plan; 3. 10% of the Contract Price upon Delivery of Hardware from the City to Xerox listed in Attachment "C"; 4. 10% of the Contract Price upon Delivery of Hardware, listed in Attachment "A", from Xerox to the City per staging and configuration requirements set forth in the Agreement; 5. 10% of the contract price upon delivery of converted data. C. 10% of the Contract Price upon software acceptance based on Acceptance Test plans, Interface requirements document Functional System Description and Acceptance Tests, Interface Requirements Document, Protect Schedule, and Cutover Plan; 7. 5% of the Contract Price upon Completion of Training; 8. 15% of the Contract Price upon Completion of Live Cut; 9. 15% of the Contract Price upon Final System Acceptance. XEROX Agreement contract No. 2978 v.2-27-94 Page 64 of 78 ATTACHMENT "C" SCHEDULE OF DEL1VERIABLES AND VALUES XEROX Agreement Contract No. 2978 v.2-27-14 Page 65 of 78 Xerox Govertittient Systems, LLC 2900 100th St Suite 309 Urbandale, Iowa 50322 Phone: 800-9?1-5300 Rax: 515-288-4825 E-Mail: r*oger.dedoncker(..-oxer o::.com QUOTE FOR CONTRACT BILL TO: Tallahassee Fire Department (FL) 224 Sixth Street Tallahasse, FL 32303 0 SIR HOUSE Softwa►rec' A Xetox Stnlu;ioa REP P.O. NUMBER TERMS QUOTE DATE 3/7/2013 SIi1P TO: Estimate 41893 CUSTOMER NO. 338482 Tallahassee Fire Department (FL) Lori Roberts 224 Sixth Street Tallahasse, FL 32303 US Phone: (850)891-6655 Fax: EXPIRATION DATE 3/31/2014 SHIP VIA Part Number Description Qty Each Amount 330001 FH Web Bundled System Fire avid EMS Reporting, Staff Activities avid Training, Occupancy Management,, Apparatus Equipment and Inventory, Hydrant Tracking i $9,995.00 $ 9,995.00 330002 FH Web Additional Licenses 29 $1,495.00 1$4j945.00 ", 3,355.00 350014 FH Sketch Preplan Drawing Nodule (30 Concurrent Licenses) 1 $4,945.00 350022 FH Analytics • 5 Named Users 1 $10,000.00 $10,000.00 350016 FH Inspector for Paid (Hardware not Included) 7 $750,00 $5,250.00 350017 hlotorola Bar Scanner w/3 yr Warranty Motorola MC3100 Scanner 26 $1,125.00 $29,250.00 350018 FH Bar Coding Software 26 $715.00 $18*590.00 360041 FH Bar Coding Labels (40x1000) 40 $120.00 54,800.00 360027 FH Telestaff Roster Interface 1 $2,600.00 $2,600.00 342003 FH Web Premier 1 CAD Interface 1 $15,000.00 $15,000.00 350034 FH Medic Unlimited (Annual Fee) 15 $1,300.00 $19,500.00 360031 Kaplan Interface (Annual Fee) 1 $4,500.00 $4,500.00 360037 2009 NFPA 101 Life Safety Violation Cacles 1 $10000.00 $1,000.00 360036 2009 NFPA 1 Life Safety Violation Codes 1 $1,000.00 $1.000.00 360031 SQL Standard (per 2 core license) Production 6 1 $12,888.00 $121$88.00 360031 SQL Server Standard Device GALS - Training RM 15 1 $1,845.00 $10845.00 360031 SQL Server Standard Device CALS - Admin PC$ 5 1 $615.00 $615.00 SubTotal $185,133.00 360030 Occupancy/Inspection Conversion I 1 J :$10,000.00 T$10,000.00 XEROX Agreement Contract No. 2978 v.2-27-14 Page 66 of 78 Xerox Governinent Systews, LLC Quotation 2900 100th St Suite 309 CUSTOMER NO, 338482 41893 (Continued) Urbandale, Ionia 50322 Phone: 800-921-5300 Fax: 515-288-4825 Web: wnwwAr-ehousesoftware.com E-Flail: dave.stanton@aacs-inc.com Part Number Description Qty Each Amount 360030 Fire tncldent Conversion 1 $10000.00 $10,000.00 BL.abels Bar Coding Labels (1000 per license) 26 $0.00 $0.00 360031 Automated PDF Printing (See Attached) 1 $5,000.00 $5,000.00 360031 Zebra Label Printer : ZT230 ZEBRA LA13EL PRINTER: ZT230 XZT23ODT Label Printer, Zebra ZT230 Industrial Direct Thermal Printer, With USB, Serial Interfaces, net -work capability, 1 Ribbon and Network Cable. 1 $1,200.00 $1,200.00 SubTotal $26,200.00 373005 FH Web Complete Systern Support (Annual Fee) 1 $1,700.00 $1,700.00 375007 FH Sketch Support (Annual Fee) 1 $2,200.00 $2,200.00 373001 FH Web Additional User Support (Annuat Fee) 29 $?50.00 $7,250.00 375014 FH Analytics Support - 5 Named Users (Annual Fee) 1 $2,000.00 $7,000.00 375509 FH Inspector- for Mad Support (Annual Fee) 7 $150.00 $1,050.00 375010 FH Bar Coding Support (Annual Fee) ?G $110.00 S4,850.Qa 373003 FH Web Premier 1 CAD Interface Support (Annual Fee) 1 $30000.00 $3,000.00 373005 SQL Standard (per 2 core license) (Annual Fee) 1 $2e094.00 $2,094.00 373005 SQL Server Standard Device CALs - Training Room (Annual Fee) 1 $360.00 $360.00 373005 SQL Server Standard Crevice CALs - Atlministrator PCs (Annual Fee) 1 '$120.00 $120.00 SubTotal $22,634.00 380004 Training on -site charge per day. Includes Training and other Services 10 $1,595,00 $15,950.00 SubTotal $15,950.00 Sales Tax (0%) : q';0.00 ls2491917.00 Quotation Total: XEROX Agreement contract No. 2978 v.2.2744 Page 67 of 78 CHANGE ORDER # Date: Project Name: Proposal Number: Customer Name: Customer Project Mgr: ATTACHMENT "D$l Fire Records System (FRMS) for the Tallahassee Fire Department 0106-12-VA-TC City of Tallahassee Contract Number and Date No.: 2978 Date: In accordance with the terms and conditions of the above identified contract between Customer and XEROX Government Systems, LLC, a Xerox Company the following terms and provisions are mutually agreed to: Purpose of Change Order Contract Price Adjustments {original Contract Value: R Previous Change Order amounts for Change Order numbers I I- - 1 $0.00 This Change Order: New Contract Value: Completion Date Adjustments Original Completion Date: Current Completion Date prior to this Change Order: New Completion Date: $0.00 XEROX Agreement Contract No. 2978 v.2-27-14 Page 68 of 78 Changes in Equipment: (additions, deletions or modifications) NIA Changes in Services: (additions, deletions or modifications) Schedule Changes: (describe change or NIA) Pricing Changes: (describe change or NIA) N/A Customer Responsibilities: (describe change or N/A) NIA Payment Schedule for this Change Order: (describe payment terms for this Change Order) Unless amended above, all other terms and conditions of the Contract shall remain in full force. If there are any inconsistencies between the provisions of this Change Order and the provisions of the Contract, the provisions of this Change Order will prevail. XEROX Agreement Contract No. 2978 v.2-27-14 Page 69 of 78 IN WITNESS WHEREOF the parties have executed this Change {order as of the last date signed below. XEROX By: Name: Title: Cate: Reviewed by: XEROX Project Manager Customer By: Name: Title: Date: Date: XEROX Agreement Contract No. 2978 v.2-27-94 Page 70 of 78 ATTACHMENT "E" FH Medic application to FH field mapping FH Medic field Maps to this FH field Unit (Entered while fogging in to FH Medic.) EMS —> Units &Personnel —► Units--+ unitname -> Field User ID (Associated with the user name entered while logging in to FH Medic, and displayed in the third column of the choose User dialog box.) Response Incident Information Location Address Response -3 Incident Information --3 Location Zip Response --+ Incident Information -+ Location --} city Response -- Incident Information --* Location -} State Response Incident Information-), Location - Location Type Response --} Incident Information Incident -� Incident Number Response -� Incident Information --> Incident --� Date of Service Response --+ Incident Information Incident Alarm Time* Response --+ Incident Information Transport Type Response --+ Incident Information -� Open —+ Unit Code EMS --+ Units & Personnel --� Personnel --* staff member name --+ Open --+ Staff ID Incident ---> Basic ---a -(Scene Address* --), Type is set to Rural /Directions) Directions Incident --+ Basic --> ZIP Code Incident --} Basic --> City Incident --} Basic -3 State Incident --+ Basic --+ Scene Address -3� Type Incident --; Incident Number Incident --+ Alarm Date Incident - 4 Alarm Time Incident EMS --+ Patients/Victims -} patient name--+ open Status & Transport ---+ Transport --). Mode of Transport Incident Dispatch Complaint Response --3 Call Times Call Received Response -} call Times - At Scene Response Call Times Unit Clear EMS ---; Basis --� Dispatched For EMS Basic Times Dispatch Notif EMS Basic -- Times - First Ary Scene EMS Basic --} Times - Last Clr Scene EMS - Units & Personnel � Units --+ unit name Open - Basic --+ Times -+ Unit Notified XEROX Agreement Contract No. 2978 v.2-27-14 Page 71 of 78 Response -3 Call Times -� Dispatched Response --� Call Times --+ En Route Response ---� Cali Times > Unit Clear Response > Call Times -> At Horne Response > Call Times --� At Scene Response > Call Times --> At Patient Response > Call Times > Depart Scene Response -+ Call Times > Arrive Destination Response -> Call Times > Transfer Care Response > Call Times --+ Dispatched --� Beginning Mileage EMS ---+ Patients/Victims -+ patient name -; Open Response --+ Times > Dispatched EMS -� Units & Personnel -+ Units -� unit name--, Open -; Basic --+ Times Unit Enroute EMS ---} Patients/Victims patient name---� Open Response --+ Times --+ Unit Enroute EMS --+ Units & Personnel > Units --3 unitname--+ Open --+ Basic --+ Times --+ Cleared EMS --), Units & Personnel --), Units -+ unit name--+ Open ---� Basic -a Times Back in Svc EMS --+ Patients/Victims patient name --� Open --� Response > Times ---+ Cleared EMS > Patients/Victims --+ patient name --+ Open --� Response --+ Times --)� Back in Svc EMS --+ Units & personnel > Units > unit name--+ Open > Basic --+ Times -a Back at Home EMS > Patients/Victims --3 patient name--+ Open Response --� Times --+ Back at Home EMS --} Units & Personnel > Units --+ unit name .-+ Open > Basic ---+ Times Arrived at Scene EMS ----) Patients/Victims -3 patient name-} Open Response -; Times --> Arrived Scene EMS -+ Units & Personnel > Units --+ unit name Open > EMS/Search & Rescue > Arrived Pt/Viet EMS --� Patients/Victims -a patient name --+ Open > Response -+ Times -} Arrived Pt/Vict EMS -+ Units & Personnel > Units --� unit name - Open ---+ EMS/Search & Rescue -1, Enroute to Dest EMS --� Patients/Victims --+ patient name--+ Open -a Response > Times > Enroute to Dest EMS -; Units & Personnel ---), Units --+ unit name > Open --+ EMS/Search & Rescue --+ Arrived Dest EMS ---, Patients/Victims --� patient name--> Open Response -+ Times --+ Arrived Dest EMS -+ Units & Personnel > Units --+ unit name--+ Open --a EMS/Search & Rescue --> Transfer of care EMS --> Patients/Victims > patient name --� Open -� Response --+ Times -+ Transfer of care EMS ----). Patients/Victims --� patient name--+ Open --� Response � Odometer Readings -+ Beginning XEROX Agreement Contract No. 2978 v.2-27-14 Page 72 of 78 Response -} Call Times -� At Scene --} At Scene Mileage Response --+ Call Times Arrive Destination --> At Destination Mileage Response - Call Times --+ Unit Clear --+ Clear Mileage Response -} NFIRS Incident Type Response --} NFIRS Aid Given / Received Response -; NFIRS, Property Use Response NFIRS Action Taken Response Incident Narrative Patient --+ Demographics --� Personal Info --+ Last Name Patient --> Demographics --+ Personal Info -+ First Name Patient --). Demographics ----+ Personal Info --+ Middle Initial Patient -+ Demographics -+ Personal Info --+ DOB Patient ---+ Demographics --). Personal Info --+ Age Patient --+ Demographics --+ Personal Info -} Race Patient --+ Demographics -+ Personal Info -). Sex Patient --+ Demographics --+ Personal Info --). Weight Patient -+ Demographics --> Personal Info --� DL Number EMS -> Patients/Victims --), patient name -- > Open --> Response --> Odometer Readings --+ At Scene EMS --a Patients/Victims ---+ patient name--+ Open --� Response --4 Odometer Readings --+ At Destination EMS --+ Patients/Victims --+ patient name � Open -� Response --3 Odometer Readings --� Ending Incident Basic -3 Incident Type Incident Basic Aid Given or Received Incident Basic Specific Property Use Incident --> Basic --), Actions Taken Incident Incident Narrative EMS Patients/Victims --+ Last Name EMS --> Patients/Victims -+ First Name EMS -+ Patients/Victims --+ Middle EMS --+ Patients/Victims --+ patient name -► Open -; Basic Date of Birth EMS Patients/Victims patient name Open Basic Age-yrs EMS -+ Patients/Victims -} patient name -i Open -> Basic --), Race EMS Patients/Victims patient name--+ Open Basic Gender EMS ---> Patients/Victims patient name --+ Open -� Basic Weight-Lbs EMS Patients/Victims -a patient name -� Open Basic Driver's License # XEROXAgreement contract No. 2978 v.2-27-94 Page 73 of 78 Patient —> Demographics -+ Personal Info —+ SSN Patient -3 Demographics --� Home Address -� Address I Patient --> Demographics --+ Home Address -� Address 2 Patient ----� Demographics --+ Home Address --+ Zip Patient --; Demographics --+ Home Address ---), City Patient -w-a Demographics -+ Home Address --; State Situation --M+ Chief Complaint -+ Primary Impression Events � Treatments --+ treatment name Events —} Treatments treatment name Performed By Events Treatments treatment name ---} Time Events Treatments treatment name —} Attempts Events --+ Treatments --> treatment name Successful Events --+ Treatments ----), Medication Administration --+ Time EMS —} Patients/Victims --+ patient name--+ Open -� Basic - Social Security No. EMS Patients/Victims -+ patient name ---), open ---+ Basic Residence Address --+ Street (first blank field) EMS Patients/Victims --), patient name --+ open ---� Basic --> Residence Address -3 Street (second blank field) EMS Patients/Victims ---+ patient name --+ open -� Basic Residence Address --). ZIP code EMS Patients/Victims —� patient name --), Open Basic Residence Address --+ City EMS Patients/Victims --:� patient name --+ Open —� Basic Residence Address —). State EMS Patients/Victims --+ patient name ---), Open Clinical--+ Provider --), Provider Impression ---} Primary EMS --), Patients/Victims--). patientname —+ Open --a Assessments & Treatments --+ procedure name Open —+ Basic --+ Procedure Code EMS -a Patients/Victims ---; patient name ---+ Open Assessments & Treatments --). procedure name Open ---), Basic --; Performed By EMS -). Patients/Vi cti ms --a patient name Open Assessments & Treatments ---� procedure name Open Basic --+ Time EMS --} Patients/Victims - + patient name —} open Assessments & Treatments --+ procedure name —; Open --+ Basic —} #Attempts EMS --+ Patients/Victims ---+ patient name --), Open -� Assessments & Treatments ---+ procedure name ---� open --+ Basic --� Successful EMS --+ Patients/Victims --i patient name -; Open ---� Assessments & Treatments ---+ medication name --� Open --+ Basic --+ Time XEROX Agreement Contract No. 2978 v.2-27-14 Page 74 of 78 Events --+ Treatments -3 Medication Administered ---). Drug Name Events -+ Treatments ---+ Medication Administered --+ Dose Events --+ Treatments -> Medication Administered ---), Units Events -+ Treatments -). Medication Administered --+ Route Events -+ Treatments --> Medication Administered --+ Performed By Events --> Vitals -), Vitals --> Time Taken Events --� Vitals Vitals ---.* Performed By Events --+ Vitals --+ Vitals -; HR (BPM) Events --+ Vitals -} Vitals --> RR (BPM) Events Vitals Vitals --} BP Sys Events Vitals -i Vitals BP Dia Events -+ Vitals -a Vitals -� SP02 % EMS --> Patients/Victims --+ patient name --+ Open -+ Assessments & Treatments --), medication name -3 Open -3 Medication Code EMS --> Patients/Victims --i� patient name Open •--3 Assessments & Treatments ---+ medication name -- Open -+ Basic -> Dosage -- , Measure EMS -+ Patients/Victims ---+ patient name--+ Open Assessments & Treatments --* medication name -> Open r--� Basic -} Dosage --+ Units EMS --+ Patients/Victims --+ patient name -+ Open -� Assessments & Treatments --+ medication name Open -+ Basic -+ Dosage --+ Route EMS --+ Patients/Victims --+ patient name --), Open --> Assessments & Treatments -� medication name Open -} Basic --> Administered By EMS Patients/Victims --). patient name --+ Open Assessments & Treatments -� vitals reading -3 Open Basic --+ Time EMS Patients/Victims -+ patient name Open -- Assessments & Treatments -a vitals reading Open - Basic --+ Staff EMS -> Patients/Victims --+ patient name --+ Open -� Assessments & Treatments -> vitals reading -� Open Basic -; Pulse Rate EMS Patients/Victims --,, patient name --+ Open ---� Assessments & Treatments -+ vitals reading -� Open ---), Basic --� Respirations EMS -} Patients/Victims ---> patient name --), Open - Assessments & Treatments -+ vitals reading Open -� Basic --+ Blood Pressure (the combination of the two EH Medic values) EMS -+ Patients/Victims --� patient name --+ Open ---� Assessments & Treatments --+ vitals reading -- Open -), Basic --+ Pa02 XEROX Agreement Contract No. 2978 v.2-27-14 Page 75 of 78 Events -+ Vitals --), Glascow Coma Score ----� Eye Response Events ---+ Vitals Glascow Coma Score -+ Verbal Response Events --+ Vitals � Glascow Coma Score -� Motor Response Events --> Vitals --> Glascow Coma Score Events -+ Vitals ---. Revised Trauma Score -} RTS Summary -+ Disposition ---; Details -+ outcome Summary -> Disposition --+ Details -•-+ Destination Summary Choice --+ Disposition -> Details ---> Location Summary ----* Narrative � Medic Narrative EMS -� Patients/Victims --* patient name--+ Open -� Assessments & Treatments --* vitals reading Open Basic --+ Glascow Coma Scale -+ Eyes EMS --> Patients/Victims --* patient name ---). Open --� Assessments & Treatments --> vitals reading --� Open -> Basic --+ Glascow Coma Scale --> Verbal EMS -), Patients/Victims •-� patient name -), open Assessments & Treatments --), vitals reading -�-> Open ---+ Basic --3 Glascow Coma Scale --+ Motor EMS --> Patients/Victims --+ patient name --+ Open -} Assessments & Treatments vitals reading --+ Open -� Basic ---+ Glascow Coma Scale --� GCS EMS -+ Patients/Victims --+ patient name --). open -+ Assessments & Treatments --), vitals reading --} Open --+ Basic --a Glascow Coma Scale -), RTS EMS -+ Patients/Victims -•-> patient name --+ Open -; Basic ---), Patient Disposition EMS --> Patients/Victims ---+ patient name --i Open --> Status & Transport -3 Destination --- Initial Destination/Facility Code EMS --+ Patients/Victims --+ patient name--+ open Status & Transport ----> Destination --+ Destination Determined By EMS -+ Patients/Victims --+ patient name --+ Open - Patient Narrative XEROX Agreement Contract No. 2978 v.2.27»94 Page 76 of 78 so FH Medic administration site to FH field mapping FH Medic administration site field FH Medic administration site Configurations FH Medic Configurations --+ Click here to access configuration options —> Units Edit --> Unit Description FH Medic administration site --+ configurations -> FH Medic Configurations --+ Click here to access configuration options --), Units ---). Edit —+ Unit Type Maps to this FH field EMS —+ Units & Personnel --> Units —* unit name -- + Open - > Unit Code EMS —+ Units & Personnel —+ Units--+ unit name --.> Open --* Resource Type XEROX Agreement Contract No. 2978 v.2w20•14 Page 77 of 78 FH field values set by default When FH Medic data is imported into FH, the following FH fields are set with these values by default, Dote: There are no fields in FH Medic that corresponds to these FH fields, • EMS - Basic --+ Type of Service Requested is set to lookup code 30 (911 response). • EMS Patients/Victims -� patient name -> Open -+ Scene --+ Injury or Illness is set to is Injury. EMS -+ Patients/Victims --), patient name - > Open -+ Response Lights & Siren To Scene is set to lookup code 390 (Lights and sirens). EMS --+ Patients/Victims ----> patient name --* Open --+ Response Unit Mileage Loaded Miles is set to a calculated value from FH Medic. EMS --> Patients/Victims --+ patient name -+ Open --+ Response Unit Mileage Total Miles is set to a calculated value from FH Medic. EMS --+ Patients/Victims -+ patient name ---> open - > Response -+ Primary Role of Unit is set to lookup code 65 (Rescue). EMS --). Units & Personnel --). Units --+ unit name -+ Open -+ Basic -; Response code is set to Rescue. EMS Units & Personnel � Personnel -+ staff member name --+ open Basic --> Activity Code is set to mx (Medical At Scene). EMS --+ Units & Personnel --+ Personnel ---a staff member name-+ open Basic -� Activity Type is set to Rescue. EMS -> Units & Personnel --+ Personnel -> staff member name ----> open Basic --� Attendance Status is set to Attended. XEROX Agreement Contract No. 2978 v.2-20-14 Page 78 of 78 W Exhibit 2 Xerox Government Systems, LLC 2900 100th St Suite 309 Urbandale, Iowa 50322 Phone: 800-921-5300 Fax: 515-288-4825 E-Mail: Brad.Reineke@xerox.com FH WEB SYSTEM -NEW QUOTE DATES BILL TO: Tamarac Fire Department (FL) Chief Moral 6000 Hiatus Rd Tamarac, FL 33321 Estimate 54059 CUSTOMER NO, 338492 SHIP TO: Tamarac Fire Department Jeff Moral 6000 Hiatus Rd Tamarac, FL 33321 Phone: 954-597-3800 Fax: REP P.O. NUMBER TERMS QUOTE DATE Bradley Reineke 7/29/2014 EXPIRATION DATE 8/29/2014 SHIP VIA Part Number Description Qty Each Amount 330001 FH Web - Bundled System Bundled System Includes Fire and EMS Reporting, Staff Activities and Training, Occupancy Management, Apparatus Equipment and Inventory and the Hydrant Tracking module. 1 $9,995.00 $9,995.00 330002 FH Web Additional Licenses 9 $1,495.00 $13,455.00 373005 FH Web - Complete System Support 1 $1,700.00 $1,700.00 373001 FH Web Additional User Support 9 $250.00 $2,250.00 SubTotal $27,400.00 342003 FH Enterprise Generic CAD Interface 1 $2,060.00 $2,060.00 342001 CAD Interface Enterprise additional user 9 $515.00 $4,635.00 373003 Web CAD Monitor Support 1 $440.00 $440.00 373002 Web CAD Monitor Additional User Support 9 $115.00 $1,035.00 SubTotal $8,170.00 350020 FH Analytics - 2 User 1 $5,000.00 $5,000.00 375012 FH Analytics Support - 2 User 1 $1,000.00 $1,000.00 SubTotal $6,000.00 350016 FH Inspector for iPad FH Inspector for Wad renews annually at $150 per instance. 3 $750.00 $2,250.00 350034 FH Medic - Unlimited 8 $1, 300.00 $10,400.00 360027 FH Telestaff Roster Interface 1 $2,600.00 $2,600.00 SubTotal $15,250.00 • 380004 Installation and/or training on -site per day charge 5 $1,595.00 $7,975.00 SubTotal $7,975.00 Quotation Acceptance: Signature : Print Name: yx .Y�i.•:.••..: �.. : v: •.•+;.•,�,•,•.•: n•.i•::::.�l: �:•}'t:::.: •.v w, i•n•.� ::::•n•. ........... Sales Tax (0%) Quotation Total: I $0.00 $64,795.00 A ,