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HomeMy WebLinkAboutCity of Tamarac Resolution R-2010-127Temp Reso# 11928 October 13, 2010 Page 1 CITY OF TAMARAC, FLORIDA RESOLUTION NO. R-2010- . A RESOLUTION OF THE CITY COMMISSION OF THE CITY OF TAMARAC, FLORIDA, APPROVING THE ACQUISITION OF A THREE (3) YEAR MICROSOFT ENTERPRISE AGREEMENT PAID ANNUALLY TO BE PURCHASED FROM SHI INTERNATIONAL CORP.; AUTHORIZING BUDGET AMENDMENTS FOR PROPER ACCOUNTING PURPOSES; AUTHORIZING AN EXPENDITURE OF $430,766.16, PROVIDING FOR CONFLICTS; PROVIDING FOR SEVERABILITY; AND PROVIDING FOR AN EFFECTIVE DATE. WHEREAS, Microsoft software currently in use at the City is at or near the end of its lifecycle and will need to be replaced .or upgraded; and WHEREAS, a Microsoft Enterprise Agreement will allow for the City's Information Technology infrastructure to adapt and grow with the organization's evolving needs, and to standardize on the latest Microsoft technology at a substantial savings; and WHEREAS, a Microsoft Enterprise Agreement offers a perpetual and subscription license model for software licensing of Microsoft products; and WHEREAS, a Microsoft Enterprise Agreement will provide many benefits to the City, as further described in Exhibit 1 and Exhibit 2; and Temp Reso# 11928 October 13, 2010 Page 2 WHEREAS, a Microsoft Enterprise Agreement is necessary to continue to implement technology as an enabler, encouraging productivity and efficiency, while also reducing overall licensing and support costs; and WHEREAS, Microsoft Enterprise Licensing is available through the State of Florida Contract Number 252-001-09-1, effective April 4, 2009, through March 31, 2012, thereby waiving competitive purchasing requirements as provided under Section 6-155 of the City of Tamarac Code; and WHEREAS, SHI International Corp. is the contractor on record for State of Florida Contract Number 252-001-09-1, and is the provider of Microsoft Enterprise Licensing for the State of Florida; and WHEREAS, SHI International Corp. has provided a proposal for Microsoft Enterprise Licensing at the most competitive cost, attached hereto as Exhibit 3; and WHEREAS, it is the recommendation of the Director of Information Technology, the Director of Financial Services and the Purchasing/Contracts Manager that the City purchase a Microsoft Enterprise Licensing Agreement through SHI International Corp. for a three (3) year term at a total cost of $430,766.16, and that the appropriate City Officials be authorized to execute the respective Microsoft Enterprise Licensing Temp Reso# 11928 October 13, 2010 Page 3 1 Agreements with SHI International Corp. and Microsoft Licensing, G.P., a copy of said Agreements is attached as Exhibit 4; and WHEREAS, funding for Microsoft Enterprise Licensing is available in the Information Technology Service Contracts account; and WHEREAS, the City Commission of the City of Tamarac, Florida deems it to be in the best interest of the citizens and residents of the City of Tamarac to execute a three (3) year Microsoft Enterprise Agreement with Microsoft Licensing, G.P. and purchase such agreement through SHI International Corp.; and NOW, THEREFORE, BE IT RESOLVED BY THE CITY COMMISSION OF THE CITY OF TAMARAC, FLORIDA: SECTION 1: The foregoing "WHEREAS" clauses are hereby ratified and confirmed as being true and correct and are hereby made a specific part of this Resolution. All exhibits attached hereto are incorporated here and made a specific part of this Resolution. 1 Temp Reso# 11928 October 13, 2010 Page 4 SECTION 2: The appropriate City Officials are hereby authorized to purchase a three (3) year Microsoft Enterprise Agreement with Microsoft Licensing, G.P. through SHI International Corp., providing for an annual payment of $143,588.72, for a total amount of $430, 766.16. SECTION 3: Funding is available for the purchase of a Microsoft Enterprise Agreement from the appropriate account at a total amount of $430,766.16. SECTION 4: All resolutions or parts of resolutions in conflict herewith are hereby repealed to the extent of such conflict. SECTION 5: If any clause, section, other part or application of this Resolution is held by any court of competent jurisdiction to be unconstitutional or invalid, in part or application, it shall not affect the validity of the remaining portions or applications of this Resolution. SECTION 6: passage and adoption. This Resolution shall become effective immediately upon its 1 1 1 1 pZ1111a PASSED, ADOPTED AND APPROVED this /3 ATTEST: PETER M. J. R�WHARDSON, CRM, CMC CITY CLERK 1 I HEREBY CERTIFY THAT I HAVE APPROVED THIS RESOLUTION AS TO FORM. 9,44 Via,, /ell2 SAM EL S. tORM CITY ATTORNEY 1 Temp Reso# 11928 October 13, 2010 Page 5 day of &-Pv1p4111> , RECORD OF COMMISSION VOTE: MAYOR TALABISCO� DIST 1: COMM. BUSHNE-' DIST 2: COMM. GOMEZ DIST 3: COMM. GLASSE Z —.� DIST 4: VM. DRESSLER l 5�x / G i- I MICROSOFT ENTERPRISE AGREEMENT PROPOSAL PREPARED FOR CITY OF TAMARAC MAY 2010 Microsoft, Your potential Our passion." Microsoft State Government Daniel Bellinger Phone: 813-340-5677 Email: daniel_bellinger@shi.com This document is intended for the City of Tamarac and is for informational purposes only. For formalized pricing, please refer to the approved LAR quotation provided by SHI. The information contained in this document may contain privileged and propripetary information. Any review, dissemination, distribution or duplication of this communication is strictly prohibited, If you are not the intended recipient, please contact the sender and destroy all copies of this document. Microsoft, Your potential. Our passion.' Enterprise Agreement Summary Microsoft offers a perpetual and a subscription license model for their Enterprise Agreements. The EA was designed for organizations that wish to standardize on a primary suite of Microsoft products and can manage and procure their software in a centralized manner while at a discount. The Enterprise Agreement is a three-year agreement available for clients with 250 or more desktops. The agreement incorporates maintenance (Software Assurance) which is highlighted below. The licenses purchased over the term of the contract are perpetual and remain under the ownership of the company post the contract term. If you wish to renew after the 3r' year the contract costs are for Software Assurance which allow upgrades and other benefits, without Software Assurance you would not have the rights to upgrade. The rights below remain in effect until the contract renews for another term. The Master Enterprise Agreement signed by the Department of Management Services and State Technology office is a blanket contract for the State of Florida in which agencies and other government entities have the rights to purchase Microsoft licensing at a discount. Enterprise Agreement Software Assurance benefits: • New Version Rights • Spread Payments • Desktop Deployment Planning Services • TechNet Plus Subscription and TechNet Managed Newsgroups • Problem Resolution Phone Support • Extended Lifecycle Hot fix Support • Cold backups for Disaster Recovery • Corporate Error Reporting • Windows Fundamentals for Legacy PCs • Microsoft Windows Pre -Installation Environment (WINPE) • Training Vouchers • E-Learning • Home Use Rights The MicrosoftPers ective Software Assurance is for Government customers who have a plan to implement technology as an enabler to productivity and opportunity. Microsoft is proactively investing in you through the Software Assurance Benefits Program on an ongoing basis. According to Forrester Research, the value of these assurance benefits for most agencies alone is 1.5 to 2.1 MILLION Dollars over three years. According to Forrester, these benefits drive these rewards: • Office Home Use Program $980 - $13,500 / user/ year • TechNet Online Concierge Chat $8,000 - $16,000 / year • TechNet Plus $70,000 - $175,000 / year • Problem Resolution Support $197,000 / year • Corporate Error Reporting $17,000 / year • Enterprise Source Licensing $100,000+ / year • WinPE OS Deployment Tool $20,000 / year • e-Learning $50,000 / year Microsoft Your potential. Our passion. - ENTERPRISE AGREEMENT LICENSING BENEFITS Business Value of an Enterprise Agreement: Microsoft Enterprise Agreement creates value by supporting a business in these fundamental ways: Lower Total Cost of Ownership. By standardizing on the enterprise platform and receiving Software Assurance Benefits, your total cost of ownership (TCO) for technology assets is reduced and your workplace productivity increases. ■ Flexible choices — Components; Platforms and additional products ■ Additional 15% to 30% discounts on the already discounted Select prices ■ "SHI is the sole reseller for Microsoft products, including the Microsoft EA" under state contract 252-001-09-1. This contract will provide State agencies, local and county government entities the best available pricing" Access to Most Recent Versions of the Microsoft Products. The right to the current version of the products is built into the price of the products. Your organization can reduce its overall costs by 10% to 15% percent by implementing technology standardization (this is in addition to the 15%-28% cost savings in software purchases by using the EA vehicle). In addition, the Enterprise Agreement facilitates information sharing and communication across an organization and provides a consistent platform upon which to build and deploy custom applications. • Simplified License Tracking. There is no need to track license usage or software versions for enterprise products during the agreement term, which reduces the overhead normally associated with ongoing license tracking and administration. • Reduced Risks of License Noncompliance Costs. All desktops are considered in compliance with respect to the chosen enterprise products during the term of your enrollment. • Minimize Security Risks. Piracy and counterfeit software can seriously impact the security and service levels of any organization. Procurement through a Microsoft Volume license agreement ensures you get the right product. • Forecast Purchases up to 3 years. Historically, Microsoft Product Releases include a 5%-15% increase of cost. Unlike the Select Agreement, where the purchase price is not locked in, the Enterprise Agreement provides fixed costs over a 3—year term for all your Microsoft desktop and Additional products right at the onset of the agreement. • Leverage Strategic Purchases & relationships. Pricing can be made available based on the statewide purchasing levels and not individual departments negotiating their own deals. Additionally, smaller Agencies may not be able to procure an Enterprise Agreement on their own. By establishing a State-wide EA, smaller Agencies may realize lower costs for software purchases. • Simplified Budgetary Planning. You can establish set software prices for the term of the agreement, simplifying budgeting and providing predictable software costs • Streamlined Ordering Process. The method of making annual payments under an Enterprise Agreement significantly reduces or even eliminates administrative requirements for processing ongoing transactions • Focus on constituent service levels & solutions. Improves services to the state saving processing costs for administrative takes by generating technology solutions around the Microsoft platform. In addition, Microsoft provides low cost solutions platform for developing constituent solutions for revenue collection and generation. 3 1?a >e mkrosoft• Your potential. our possion.- Software Assurance Benefits Additional Descri tion Savin s Microsoft's Software Assurance gives you automatic access to new technology and provides productivity benefits, support, tools, and training to help deploy and use software efficiently. Productivity: Acquire the latest software automatically, spread payments annually, and extend the workplace to the home. New Version Rights. Gives access to new releases of software versions as they become available during the agreement term o Helps customers maintain a business edge with the latest technology o Install at your own pace o Never have to buy a new License when migrating to new versions during agreement a Saves on newest technology Spread Payments. Ability to spread out payments annually o Improved cash flow o Reduces initial capital investment o Enables budget forecasting up to three years in advance Home Use Program: With Home Use Rights, employees can get a licensed copy of select Microsoft Office desktop programs to install and use on a home computer (if authorized by agency) o Enable employees to work from home by getting a licensed copy of select Microsoft Office System desktop applications they use at work to install on a home PC* o Flexibility for those who choose to work from home o Helps increase employee productivity o Maximizes the value of your software investment *Microsoft Office systems include Microsoft Office Suite, FrontPage, InfoPath, OneNote, Project, Publisher, and Visio Support: Access resources that help keep business systems running smoothly TechNet Online Concierge Chat. Assisted search sessions and self-help through premium content Web site access. o Provides most up-to-date IT information o Increases efficiency for finding solutions o Facilitates software deployment Forrester Research found that — TechNet Concierge Service improves Mean time to Repair (MTTR) for Microsoft - related incidents by between 5% and 50% • Assuming the Concierge Service saves 1 hour of downtime per year; average savings will be $8000 — Reduces support costs per employee • IT support costs an average company $829/employee; A 1% reduction in support costs for a company with 1,000 employees would amount to $8,000 — Total value of TechNet Concierge can range between $81K and $16K+ per year • TechNet Plus: o Access to Web -based support with Online Concierge, premium content, plus Managed Newsgroup Support, and TechNet Plus Subscription Media o Provides extensive up-to-date IT information, service packs, hot -fixes, and more o Gives access to managed newsgroups 4 1 P , `. Nkrosoft° Your potentiaL Our passion." o Offers monthly access to tools, utilities, drivers, articles o Increases efficiency for finding solutions o Centralizes all information an IT Pro might want into one location Problem Resolution Support: Access to product support specialists to help keep servers up and running o Submit problem resolutions requests via web for all covered servers purchased in Select or Enterprise Agreement programs o Submit problem resolution requests by phone (business hours) for all covered Enterprise Edition servers o Premier Support upgrades telephone support to 24x7 on covered Enterprise Edition servers Extended Lifecycle Hot Fix Support: For customers using previous versions of Microsoft products, the timeframe to sign up for non -security hot -fix support has been extended from 90 days to two years o No need to sign an upfront contract or pay an initial fee for extended support until you determine a need o Benefits customers running third -party or proprietary legacy applications Tools: Deploy software efficiently, monitor errors, and access Microsoft Windows source code. • Cold backups for Disaster Recovery: Give Customers complimentary "cold backup" server* licenses for the purpose of disaster recovery o No need to purchase additional server for disaster recovery purposes Corporate Error Reporting: Gives Customers control over what data is sent to Microsoft o Provides a clear and easy to use view of their error data o Maps solutions to crashes • Identify which systems are failing and why • Connect to up-to-date knowledge and fixes • Actionable information when escalation is required • Forrester Research found that CER reduces the number of Microsoft incidents by 2%-5% per year; Business value — $5,000 + Help Desk call reduction $2,000+ Reductions in support technicians $10,000+ Total value of CER — $17,000/year or more Enterprise Source Licensing Program: Gives eligible customers with 1,500 or more licensed desktops access to Microsoft Windows source code for internal development and support o Promotes performance tuning to adjust and perfect systems and related applications o Improves debugging, making it faster to rectify and protect against viruses and other computer hazards o Helps perform security audits and maintain security Microsoft Windows Pre -Installation Environment (WINPE): Tool based on Microsoft Windows XP Professional that speeds deployment through automation o Allows government agencies to build custom solutions o Increases productivity by running Windows setups, scripts, and imaging applications • Forrester Research found that WinPE — Reduced Windows Deployment Time by 5% — Reduced Errors for Windows Deployments — Facilitates the application of Fixes and Updates 5 1 Pa<>c Miicrosoft° Your potential Our passion." — Mitigates impact and risk to the business — Reduced calls to the help desk — Value: From $20k + Training; Bring employees up to speed quickly on new products and keep IT staff up-to-date on the latest technical information. o Instructor -led courses on Microsoft products at certified training facilities o Provides accurate, up-to-date information to help workers take advantage of technology o Improves productivity o Reduces training costs eLearning: Offers self -paced instructional modules that can be conveniently accessed at their own PC, even offline. o Gets them up to speed quickly on new products o Updates employee skills with latest knowledge o Supports traditional training and just -in -time learning scenarios a Customized learning path with pre- & post -assessments o Prepare for Microsoft Office Specialist (MOS) and MCSE / MCSA certification o Different content source for Desktop & Server offerings o In-depth coverage of Office & Windows topics (31 courses) o Updates & new releases twice a year o Office content mapped to MOS certification • Forrester Research found that o Reductions in training budgets — Value $10,000+ o Reductions in help desk calls for "how-to" questions o Improved user productivity — 24 x 7 o Reductions in Support Costs o Reductions in Travel and Expense o Value: $50,000 + Training Vouchers: Instructor -led courses on Microsoft products at certified training facilities o Provides accurate, up-to-date information to help workers take advantage of technology o Improves productivity o Reduces training costs o Average training cost per day—$250-$300/day Enterprise Agreement Value Based upon the business requirements of the City of Tamarac, a Microsoft Enterprise Agreement provides a powerful business solution for the City of Tamarac for long term software acquisition and management. Our goal in developing this special proposal was to demonstrate Microsoft's commitment and value as a strategic partner to the City of Tamarac. We believe this proposal clearly responds to your most immediate as well as long term business requirements for software licensing and services. The agreement also maintains the products and services required for an invested relationship between our two organizations. The true value of an Enterprise Agreement is not just obtaining the latest versions of our core software products — but the enhanced productivity and citizen services that such tools produce. Instead of highlighting each Microsoft product's features and functionality in this section, we will underscore key business value advantages provided by an Enterprise Agreement Improved Enterprise Security The positive impact on the customer's security environment has been clearly documented. Windows XP Service Pack 2 is 13 to 15 times less likely to be infected by malware, and the number of critical vulnerabilities has be cut by half in comparison to the previous version of Windows XP. 61 Ila ,e mkmsoft° Your potential Our passion." Windows 7 Enterprise, a special version of the Windows 7 Operating System that is only available to Enterprise Agreement and Software Assurance customers, includes a virtual PC session that can run your older applications while providing Microsoft's highest level of a secure desktop operating system. • Windows Fundamentals for Legacy PCs is designed to be a bridge solution for getting the most out of older functioning Windows PCs for organizations who want a higher level of security but aren't ready or able to upgrade to Windows XP. By implementing Windows Fundamentals on your older PCs, you raise the minimum desktop operating system security bar to Windows XP SP2 for your entire enterprise. Reduced Total Cost of Ownership (TCO) TCO studies continue to reflect the high costs of maintaining and operating a large enterprise using a variety of versions of Windows and Microsoft Office. While the easy solution to this dilemma is to purchase new personal computers with the latest software installed for all employees -- such a solution is impractical and unachievable given today's budget constraints. Taking the opposite extreme of not investing in new hardware and software also ends up costing the enterprise significantly, as the operational and maintenance costs of those older systems produce the highest support costs and lost employee productivity through down time. Reduced Software Costs for Third Party Tools While Microsoft's Office Suite has provided millions of information workers with a variety of business productivity tools in the past, organizations still found the need to purchase additional third party products to supplement the Office Suite. One of these areas was the need to create PDF or XML formatted documents for citizen or external use. With the upcoming release of Microsoft Office 2010, which will be available as a free upgrade under this Enterprise Agreement, the need for a third party tool to create PDF files has been eliminated! Information workers will be able to directly save a file from standard Microsoft Office products (Word, Excel, and PowerPoint) by simply selecting the "Save As" function and choosing the PDF format. Consistent Budgeting The Microsoft Enterprise Agreement solves that budgeting dilemma by providing a fixed price for every personal computer covered for a three year period. Not only does this provide a clearly defined budget cost for the three year period, it also locks in today's prices for that same period — eliminating the need to pay for product cost increases during the EA enrollment. Microsoft has a "True Up" process that allows the organization to know in advance what the second and third year costs would be for such additions. Summary We believe this business case demonstrates the level of knowledge Microsoft has invested in gathering from the City of Tamarac. From our investment to date, we are able to articulate some of your most business important present and ongoing business requirements. Our commitment as highlighted throughout this proposal evolves our relationship to the trusted partner level for the City of Tamarac to deliver the needs of your employees on time and on demand. The enterprise agreement is the cornerstone of this future partnership and investment to Microsoft. Please contact us directly with any additional queries or questions on the detail provided in this business justification. 7 1 Pale �xl1, bi t Meeting constantly increasing expectations with decreasing amounts of internal resources doesn't seem fair. But nobody said managing an IT environment was fair. Now more than ever, today's IT managers are tasked with utilizing their Microsoft Volume License Program to deliver the software, education and support their end -users need, as efficiently as possible. This requires a complete understanding of Microsoft's Software Assurance (SA) Benefits. Nobody said managing an IT environment was fair. SHI provides this brief guide defining all the SA Benefits that are available through Microsoft. The chart on the back cover details under which Volume License Program each individual SA Benefit is made available. Once defined, your Account Executive can help you integrate your SA Benefits with the value-added services SHI provides in our role as your Enterprise Software Advisor (ESA). Together, these benefits and services form a comprehensive Microsoft Volume Licensing solution that helps you Plan, Support, Deploy and/or Renew the software and hardware that powers your organization's IT infrastructure! software. hardware. integration TM micMsce QD Plan New Version Rights Software Assurance grants you access to the most current version of a product released during your Volume License agreement. Rights to new version releases will help you stay current while simplifying budgeting and procurement. Spread Payments SA allows you to make structured annual payments instead of paying in full, up -front. Spread Payments can reduce your initial investment and allow greater flexibility in managing your technology expenditures. Redeem training vouchers for select technical training on Microsoft products at over 1,600 Microsoft Certified Partners for Learning Solutions (CPLS) centers worldwide. Microsoft's courses offer your IT staff hands-on training in a classroom environment. They provide the most up-to-date product information, increasing employee knowledge and efficiency while reducing support costs and user error over time. Provide your employees access to online training to enhance their knowledge and productivity with the latest technology. Online courses incorporate multimedia animations, simulations and demonstrations to provide an engaging and effective learning experience. Realize increased employee productivity and flexibility with Microsoft's Home Use Program. Employees can install a licensed copy of Microsoft Office software on their home computers for both business and personal needs for a nominal processing and handling fee. Make discounts on Microsoft's most popular productivity and consumer products available to your employees! Your end - users can save money on acquiring home management and entertainment software, in addition to Microsoft computer games and hardware. Individuals may purchase up to three copies of any title for personal use or as gifts! Obtain Microsoft's complete set of Office Language Packs. With 37 different languages available, the Office Multi Language Pack enables you to support multiple languages on your desktops without purchasing additional Language Pack licenses. Get access to evaluation software, two technical support incidents, pre-release product versions, software updates and technical training with your complimentary single TechNet Plus Direct subscription. Protect valuable data by loading server applications running on your active server onto a cold server for the purpose of disaster recovery. Organizations with Software Assurance for Microsoft server software and all corresponding Client Access Licenses (CALs) are eligible for complimentary "cold" backup server licenses. Enjoy business -critical phone support 24 hours a day, seven days a week for Microsoft Standard and Enterprise edition Servers, as well as Microsoft Windows and select Microsoft Office applications in the mainstream phase of their product lifecycle. Additionally, you will benefit from unlimited web support on Server products covered by Software Assurance". A :, qW 1W A,& Im 44k i Meet the demands of your users and IT professionals with Microsoft's most advanced Windows operating system, Windows 7 Enterprise. Designed for mid -size and large organizations looking to optimize their desktop IT infrastructure, Windows 7 Enterprise enhances security, streamlines PC management and helps employees stay productive both in and out of the office. Lower your desktop infrastructure costs and improve IT efficiency with Vista Enterprise. Designed for mid -size and large organizations, Vista Enterprise includes exclusive features like data protection to help safeguard lost or stolen PCs, tools for application compatibility and virtualization, and the ability to deploy a single image with different interface languages for users around the world. Receive read-only access to Microsoft Windows source code for internal development and support. The Enterprise Source Licensing Program is available to organizations with 1,500 or more licensed desktops. It allows you to make adjustments and improvements to systems and related applications, implement improved debugging to help maintain security and help protect against viruses and other computer hazards. Let your IT team enjoy Online Concierge Chat and Managed Newsgroup Support to quickly address their technical issues. With Online Concierge Chat, your IT workers can access a one-on-one chat session with a Microsoft support advisor to help locate reference materials needed to troubleshoot technology issues. The Managed Newsgroups provide technical support for IT professionals through online forums backed by Microsoft support specialists. Deploy Packaged Selvlces Prepare for an efficient and successful software deployment with Microsoft's Packaged Services. Delivered by pre - qualified technical consultants, these engagements utilize proven technologies and best practices from Microsoft to simplify the deployment of Microsoft Office, Windows, SharePoint and Exchange within your organization. • Desktop Deployment Planning Services (DDPS) • SharePoint Deployment Planning Services (SDPS) • Exchange Deployment Planning Services (SDPS) • Business Value Planning Services (BVPS) Put the experience of SHI's certified Packaged Services consultants to work for your organization today and benefit from our extensive offering of innovative solutions! Renew Vdi, i,Jr revs Fuiidilru;ritals for Legacy PCs Use Windows Fundamentals for Legacy PCs with any legacy computers running earlier operating systems. This Windows -based operating system provides users additional security, manageability and stability, along with a smooth migration path to a current Windows operating system when you are ready to update your hardware. Fxtci i_i.:;d Hotfix Support Receive Extended Hotfix Support as hotfix issues arise. This support is designed for products in the Extended Lifecycle Support phase and is made available to customers with a Premier or Essential Support agreement. ` Web response is limited to business hours. SA Benefits Entitlement Chart Check this quick chart to be sure the Volume License Program you select contains the SA benefits package that's right for you! Your Application and Server Licenses with Software Assurance membership will determine the length of your engagement For Office Applications: For CAL Suites: Fnr Enterprise CAL Suites: 2D0 - 499: 1 day 2W - 3,999: 1 day 100-1,999; 1 day 500 - 1,999: 3 days 4,000 - 9,999: 3 days 2,000 - 4,90: 3 days 2,000 - 3,999: 5 days 10,000 - 99,999: 5 days 5,W0 - 40,20: 5 days 4,000 - 29,999: 10 days 100A= - 209,999: 7 days 60,D00 - 149,999t 7 days 30,000 - 49,911 15 days 300,000 - 509,999: 10 days 150,000 - 299,999: 10 days 50:000 - 99,999: 20 days 600,000 +: 12 days 300,000 +: 12 days 100.000 - 199,999: 30 days 200,000 - 399,999; 40 days 400,000 - 599,999: 50 days 600:000 +: 75 days For every Windows Client License covered under Software Assurance, you are entitled to use Windows 7 Enterprise in Its place, on the SA covered device. For every Windows Client License covered under Software Assurance, you are entitled to use Windows Vista Enterprise In Its place, on the SA covered device. With Software Assurance on Office Applications, you are eligible for this benefit at no additional charge. With Software Assurance Membership in the Applications or Systems Pool, you are eligible for the following number of training voucher days: Office: For every 50 Office Application Licenses covered under Software Assurance, you are entitled to 2 days of training (up to a maximum of 20 days). Windows: For every 50 Windows Client Licenses covered under Software Assurance, you are entitled to 1 day of training (up to a maximum of 10 days). With Software Assurance Membership in the Applications or Systems Pool, you are eligible for the following number of training voucher days: For Office Applications: 250 - 2,399: 20 days per enrollment 21400 - 5,999: Additional 10 days 6,000 - 14,999: Additional 20 days 15,000 - 29.999: Additional 60 days 30,000 - 49,999: Additional 50 days 50,000 - 99,999: Additional 90 days 100,000 - 199,999: Additional 150 days 200,000 - 399,999: Additional 200 days 400,000 - 599,999: Additional 200 days 800,000 +: Additional 600 days For Systems: 250 - 2,309: 10 days per enrollment 2,400 - 5,999: Additional 5 days 8,000 - 14,999: Additional 10 days 15,000 - 29,999: Additional 30 days 30,000 - 49,999: Additional 25 days 50,000 - 99,999: Additional 45 days 100.000 - 199.999: Additional 75 days 200,000 - 399,999: Additional 10o days 400,000 - 699,999: Additional 200 days 600.000+: Additional 300 days For every licensed copy of qualifying products enrolled in Software Assurance, you are entitled to 1 user in the licensed prod uct pool. For each Office Application License covered under Software Assurance, a user of the licensed device is entitled to 1 copy of the corresponding product for use at home. With Software Assurance Membership in the Applications or Systems Pool, your organization can participate In the Employee Purchase Program. 1,500 desktop minimum to qualify. Desktop: For every $200K USD of Software Assurance spend for Microsoft Office Applications and Windows Client, you are entitled to 1 phone incident. Server. For every $20K USD Software Assurance spend for Servers and CALs, you are entitled to 1 phone incident. Additionally, a complimentary phone incident Is awarded if you have at least 1 Server covered with Software Assurance. Unlimited web support is Included for all Servers covered with Software Assurance. For each Server License covered with Software Assurance, you are entitled to run 1 instance of the software on a "cold" server for disaster recovery purposes. Software For each Server License, you ere entitled to 1 For each Server License, you are entitled to 1 User ID. Additionally, for Software Assurance User ID. Additionally, for Software Assurance Assurance Licenses In the Applications and Systems pools, respectively, you receive: Members Licenses in the Applications and Systems pools, receive 1 you receive 1 User ID 250 - 2,399: 2 User Me per qualifying enrollment User ID per enrollment. 2,400 - 5,999: Additional 3 User IDs per Server 6,000 - 14,999: Additional 5 User IDs License. 15,000+: Additional 10 User IN Once you have acquired Software Assurance Far enrollment in Software Assurance in the Server pool, you are entitled to for a minimum of 5 qualifying Server Licenses, 1 subscription. you are entitled to 1 subscription. For each Windows Client License covered under Software Assurance, you are entitled to install 1 copy as the Windows Client License. With Software Assurance Membership coverage for the Systems pool, you qualify for Extended Hotfix Support for Windows Client Operating System. With Software Assurance Membership coverage for the Applications pool, you qualify for Extended Hotfix Support for Office XP through July 12, 2011. With Software Assurance Membership coverage on at least 1 Server License, you qualify for Extended Hodix Support for Server products. Note: Software Assurance gives you new version upgrade rights and the option of annual spread payments during the tern of your agreement undermost programs. Spread payments not available under Open License. 11111111111m, ?-Shi... ? software, hard ware. integration C1' City of Tamarac James Twigger 7525 NW 8th Ave. Tamarac, FL 33321 UNITED STATES Phone: (954) 597-3900 Fax: (954)597-3910 Email: jamest@tamarac.org All Prices are in US Dollar (USD) Product Pricing Proposal Quotation #: 3954965 Created On: 8/30/2010 Valid Until: 8/31/2010 Account Executive Daniel Bellinger 100 North Tampa Street Suite 3620 Phone: 813.340.5677 Fax: 732.868.6055 Email: Daniel_Bellinger@shi.com City Your Price Total 1 Microsoft Enterprise Desktop Bundle (Office Pro, Windows Upgrade, Enterprise CAL) 410 $310.48 $127,296.80 Microsoft Note: Windows OS Upgrade, Office Pro Plus & Enterprise CAL Suite USA 2 Windows Server Datacenter All Lng License/Software Assurance Pack Microsoft 4 $974.28 $3,897.12 Volume License 1 License 1 Proc Microsoft 3 Exchange Server Enterprise All Languages License/Software Assurance Pack 2 $1,641.20 $3,282.40 Microsoft Volume License Microsoft 4 SQL Server Standard Edition All Lng License/Software Assurance Pack Microsoft 1 $363.48 $363.48 Volume License Microsoft 5 SQL CAL All Languages License/Software Assurance Pack Microsoft Volume 22 $66.32 $1,459.04 License User GAL Microsoft 6 SharePoint Server All Lng License/Software Assurance Pack Microsoft Volume 1 $1,995.91 $1,995.91 License 1 License Microsoft 7 Microsoft® SharePoint IntrntSites Std All Lng License/Software Assurance Pack 1 $4,778.32 $4,778.32 Microsoft Volume License 1 License Microsoft 8 Sys Ctr Config Mgr Svr All Lng License/Software Assurance Pack Microsoft Volume 1 $234,58 $234,58 License 1 License Microsoft 9 Sys Gtr Ops Mgr Svr All Lng License/Software Assurance Pack Microsoft Volume 1 $235.35 $235.35 License 1 License Microsoft 10 Forefront Client Sec Mgt Cnsl All Lng Monthly Subscriptions-VolumeLicense 1 $45.72 $45.72 Microsoft Volume License Microsoft Total $143,588,72 Additional Comments *Please note that SHI now has Adobe, Oracle, Symantec, McAfee, Trend Micro and Corel under State Contract # 252-030-09-ACS.* To process your order, you can e-mail your request to floridateam@shi.com. You can also fax it to 732-868-6055. Please include a contact e-mail address on all orders, as this is required by most vendors. SHI Fed ID# 22-3009648 SHI is a Certified Minority (Asian -Pacific) Large Account Reseller, specializing in the sale and distribution of government priced software and hardware... including, but not limited to- Microsoft, Symantec, Adobe, Trend Micro, Citrix, Nuance, McAfee, LANDesk, Intel, Cisco, HP, IBM, VMware and more. The Products offered under this proposal are subject to the SHI Return Policy posted at www.shi.com/retumpo/icy, unless there is an existing agreement between SHI and the Customer. ze'�h., 21 Enterprise Enrollment (indirect) Microsoft Business Agreement number (if applicable) Reseller or Microsoft affiliate to complete Enterprise Agreement number Reseller or Microsoft affiliate to complete Enrollment number Microsoft affiliate to complete U0275474 01E61767 AOWS I Volume Licensing State and Local Framework ID Reseller purchase order number Reseller to complete Previous Qualifying Enrollment number Reseller to complete Previous Qualifying Enrollment end date Reseller to complete N36 This Microsoft Enterprise Enrollment is entered into between the following entities signing, as of the effective date identified below. Definitions. When used in this enrollment, "you" refers to the entity that signs this enrollment with us, and "we" or "us" refers to the Microsoft entity that signs this enrollment. "Qualifying Enrollment," means (1) an enterprise enrollment under a separate Microsoft Select Master Agreement or Microsoft Enterprise Agreement; (ii) any enterprise subscription enrollment entered into under a separate Microsoft Enterprise Subscription Agreement; or (III) any other enrollment submitted under the Microsoft Enterprise Agreement identified on the cover page. All other definitions in the Microsoft Enterprise Agreement identified above apply here. Effective date. If you are renewing Software Assurance from one or more previous "Qualifying Enrollments" then the effective date will be the day after the first Enrollment expires. Otherwise the effective date will be the date this enrollment is signed by us. Where a previous Qualifying Enrollment is being used, your reseller will require that enrollment number and end date to complete the applicable boxes above. Term. This enrollment will expire 36 full calendar months from the effective date. It could be terminated earlier or renewed as provided in the Microsoft Enterprise Agreement. We will advise you of your renewal options before it expires. Representations and warranties. By signing this enrollment, the parties agree to be bound by the terms of this enrollment, and you represent and warrant that: (i) you have read and understand the Microsoft Business Agreement identified above (if any) and the Microsoft Enterprise Agreement, including all documents it incorporates by reference and any amendments to those documents, and agree to be bound by those terms; and (ii) you are either the entity that signed the Microsoft Enterprise Agreement or its affiliate. Non -exclusivity. This enrollment is non-exclusive. Nothing contained in it requires you to license, use or promote Microsoft software or services exclusively. You may, if you choose, enter into agreements with other parties to license, use or promote non -Microsoft software or services. SLG Microsoft Enterprise 6.4 Enrollment Cover page Page 1 of 12 (Indirect)(North America) June 2007 N36 This enrollment consists of (1) this cover page, (2) the Contact Information Page(s), (3) the Enterprise order information, (4) the Reseller Information Form, (5) the Media Order Form, and (6) the Core User CAL Terms and Conditions (if applicable). Contracting Microsoft Affiliate Name of entity " City of Tamarac Microsoft Licensing, GP t * Signature Printed n Printed name Jeffrey L. Miller Printed title * Printed title Signature date * (/ Signature date (date Microsoft affiliate countersigns) Effective date " indicates required fields (may be different than our signature date) MSLI, GP 6100 Neil Road, Suite 210 Reno, Nevada USA 89511-1137 Dept. 551, Volume Licensing Attachments: Microsoft Law and Corporate Affairs One Microsoft Way Redmond, WA 98052 USA Volume Licensing Group (425) 936-7329 fax M2& Order Form (reguiredl Core User CALT_erms and Conditions, if applicable MS Capital Form, if applicable Customer Please remit to your reseller. Rese/%% Please remit to Microsoft. 5LG Microsoft Enterprise 6.4 Enrollment (Indirect)(North America) June 2007 Cover page N36 Page 2 of 12 1. Contact information. Each party will notify the other in writing if any of the information in the following contact information page(s) change. The * indicates required fields. By providing contact information, you consent to its use for purposes of administering this enrollment by us, our affiliates, and other parties that help us administer this enrollment. Primary contact information: The customer signing on the cover page must identify an individual from inside its organization to serve as the primary contact. This contact is the default online administrator for this enrollment and receives all notices unless you provide us written notice of a change. The online administrator may appoint others as administrators and grant others access to online information. 7Nameo'f * Contact name ac Last Sucuoglu First Levent Street address " Contact email address (required for online access) 10101 State St. Ievent@tamarac.org City . State/Province * Phone Tamarac FL 954-597-3900 Country " Postal code * Fax USA 33321 Notices and online access contact information: Complete this only if you want to designate a notices and online access contact different than the primary contact. This contact will become the default online administrator for this enrollment and receive all notices. This contact may appoint other administrators and grant others access to online information. Notices . online access contact ® Same as primary contact Name of entity Contact name Last First Street address Contact email address (required for online access) City State/Province Phone Country Postal code Fax SLG Microsoft Enterprise 6.4 Enrollment Contact information Page 3 of 12 (Indirect)(North America) June 2007 N36 Language preference: This section designates the language in which you prefer to receive notices. English Additional electronic contractual notices contact information: This contact will receive electronic contractual notices in addition to the notices contact. This contact is not required if you do not want an additional set of notices issued. ., Name of entity Contact name City of Tamarac Last Twigger First James Street address Contact email address (required for electronic notices) 10101 State Street jamest@tamarac.org City State/Province Phone Tamarac FL 954-597-3900 Country Postal code Fax USA 33321 Software Assurance benefits contact: This contact will receive communications concerning Software Assurance benefits, and any additional TechNet subscriptions that have been ordered separately from Software Assurance under this enrollment. This contact is optional. If this contact is not completed, any notices for Software Assurance benefits will default to the notices and online contact. Software Assurance benefits contact Name of entity Contact name Last First Street address Contact email address (required for electronic notices) City State/Province Phone Country Postal code Fax SLG Microsoft Enterprise 6.4 Enrollment Contact Information Page 4 of 12 (Indirect)(North America) June 2007 N36 MSDN contact: This contact will receive communications concerning registration for MSDN products ordered under this enrollment. This contact is optional. If this contact is not completed, any notices for MSDN will default to the notices and online contact. MSDN contact Name of entity Contact name Last First Street address Contact email address (required for electronic notices) City State/Province Phone Country Postal code Fax Microsoft account manager: This section designates your Microsoft account manager contact. Microsoft account manager name Microsoft account manager email address @microsoft.com SLG Microsoft Enterprise 6.4 Enrollment Contact information Page 6 of 12 (Indirect)(North America) June 2007 N36 Z. Defining your enterprise. Use this section to identify which affiliates will be included in your enterprise. Your enterprise must consist of entire government agencies, departments or legal jurisdictions, not partial government agencies, departments, or legal jurisdictions. Each affiliate must be entirely "in" or entirely 'but." All affiliates acquired after the effective date of this enrollment that are not party to a Qualifying Enrollment of their own will automatically be included unless you fill in part b below. a. Use MOnly this part (a) to determine which current affiliates will be included in your enterprise. Check only one of the boxes in part (a). you (and no other affiliates) will be participating RONNIE b. Use this part (b) to indicate whether affiliates with which you consolidate after the enrollment effective date will be included. Unless you check the box below, all affiliates you consolidate with after the enrollment effective date that are not party to a Qualifying Enrollment of their own will automatically be included. Exclude all affiliates consolidated with after the enrollment effective date that are not party to a Qualifying Enrollment of their own. SLG Microsoft Enterprise 6.4 Enrollment Enterprise order information Page 6 of 12 (Indirect)(North America) May 2007 N36 3, Selecting your language option. Select the option for the languages in which you will run the products licensed under this enrollment. The options and their corresponding languages are identified here. "Listed Languages" Arabic Bulgarian Chinese Simplified Chinese Traditional Croatian English'Hebrew Indic Japanese Korean Portuguese (Brazil) Romanian Russian Serbian Spanish Thai Turkish Ukrainian "Restricted Languages" Danish Dutch English' Finnish French German Greek Italian Norwegian Portuguese (Portugal) Spanish Swedish "Extended Languages" Czech Estonian Hungarian Latvian Lithuanian Polish Slovenian Slovak ' English is a Listed Language if this enrollment is signed outside of the following countries and a Restricted Language if this enrollment is signed inside these countries: Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, France, Finland, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, United Kingdom, Switzerland, Sweden, or Spain. English is a "Listed Language", except when restricted as described in the "Restricted Languages" list (see footnote 3) 2 Spanish is a Listed Language only if this enrollment is signed in Latin America and is otherwise Restricted Language. 3 French is a "Listed Language," if signed in Canada • Select All Languages to run your products in any of the Listed, Extended or Restricted Languages. This option also allows you to run Multi -Language packs for your products. • Select Listed Languages to run your products in those languages. • Select Extended Languages to run your products in those languages. • If you select the Listed or Extended Languages option you may run up to 10% of the copies of each of your products in All Languages. ® Listed Languages ❑ All Languages ❑ Extended Languages SLG Microsoft Enterprise 6.4 Enrollment Enterprise order Information Page 7 of 12 (Indirect)(North America) May 2007 N36 4, Language allocation. Provide us with your good faith estimate of the specific languages in which you will run all copies of all products and the approximate percentage of those copies you will run in each language. Information that you provide here does not limit your future use of products under this enrollment in any permitted language within the language group you select above. Attach a separate sheet if more space is needed. English 5, Applicable currency. Payments made in connection with this enrollment must be in U.S. Dollars 100%% 6, Establishing your price level. The price level for enterprise products is determined by the terms and conditions of the enterprise agreement. Your price level for additional products will be level °D". Qualified desktops: You represent that the total number of qualified desktops in your enterprise is, or will be increased to, this number during the initial term of 410 this enrollment (This number must be equal to at least 250 desktops). Qualified users: You represent that the total number of qualified users in your enterprise is, or will be increased to, this number during the initial term of this enrollment (This 410 number must be equal to at least 250 users). SLG Microsoft Enterprise 6.4 Enrollment Enterprise order information Page 8 of 12 (Indirect)(North America) May 2007 N36 7, Enterprise product orders. Your reseller will provide you with your product pricing and order. Your prices and payment terms for all products ordered will be determined by agreement between you and your reseller. Your reseller will provide us with your order separately from this enrollment. We will invoice your reseller in three equal annual installments for the enterprise products covered by your initial order. The first installment will be invoiced to your reseller upon our acceptance of this enrollment; the remaining installments will be invoiced at the next two anniversaries of the enrollment effective date. We will invoice your reseller for the enterprise products covered by any true up orders in total upon our acceptance of each true up order. Select the enterprise products to be covered by your initial order. If you select the Core CAL, you must select either desktop or user licenses. --------------- Desktop Licenses Licenses Windows Desktop Operating System Upgrade Office Professional Plus' Office Enterprise ❑ Office Enterprise SA Step -Up ❑ from Office Professional Plus' Office Standard' ❑ Core Client Access License', z ❑ ❑ Enterprise Client Access ❑ License Suite',: Enterprise Client Access License Suite SA Step -Up from ❑ ❑ Core CAL'Y Exchange Server Client Access ❑ ❑ License Standard Exchange Server Client Access a El ❑ License Enterprise Office SharePoint Server Client Y ❑ ❑ Access License Standard Office SharePoint Server Client ❑ ❑ Access License Enterprisez Windows Server Client Access Y ❑ ❑ License SLG Microsoft Enterprise 6.4 Enrollment Enterprise order information Page 9 of 12 (indirect)(North America) May 2007 N36 Systems Management Server Configuration Management ❑ License Systems Center Operations Manager Client Operations ❑ Management License Windows Terminal Services s El ❑ Client Access License Office Communication Server Client Access License ❑ ❑ Standard 2 Office Communication Server Client Access License ❑ ❑ Enterprise 2 SQL Server Client Access x ❑ License Microsoft Rights Management ❑ ❑ Services Microsoft Forefront Security ❑ ❑ Suite 1 The components of the current versions of Office Professional, Office Standard and the current versions of the components that make up the Core CAL, are identified in the Product List. 2 If you select a User CAL and the agreement identified on the cover page is version 6.1 or earlier, the User CAL Terms and Conditions apply. SLG Microsoft Enterprise 6.4 Enrollment Enterprise order information Page 10 of 12 (Indirect)(North America) May 2007 N36 & Additional Products We will invoice your reseller for each additional product covered by your initial order in three equal annual installments. The first installment will be invoiced to your reseller upon our acceptance of this enrollment; the remaining installments will be invoiced at the next two anniversaries of the enrollment effective date. We will invoice your reseller for any new additional product not initially included in your enrollment in total upon our acceptance of your order. We will invoice your reseller for additional products initially included in your enrollment and covered by any true up order submitted during the initial term in total upon our acceptance of your true up order. 9. Qualifying systems licenses. All desktop operating system licenses provided under this program are upgrade Licenses. No full operating system licenses are available under this program. Therefore, if you select the Windows Desktop Operating System Upgrade & Software Assurance, all qualified desktops on which you will run the Windows Desktop Operating System Upgrade must be licensed to run one of the qualifying operating systems identified in the Product List at http://www.microsoft.com/licensing. Note that the list of operating systems that qualify for the Windows Desktop Operating System Upgrade varies with the circumstances of your order. That list is more extensive at the time of your initial order than it is for some subsequent true ups and system refreshes during the term of your enrollment. 10. Renewal orders. For any 36-month renewal, your renewal order will be invoiced to your reseller in three annual installments. The first installment will be invoiced upon our acceptance of the renewal order; the remaining installments will be invoiced at the next two anniversaries of the effective date of that renewal term. For any 12-month renewal and for any true up orders, we will invoice your reseller in total upon our acceptance of your order. SLG Microsoft Enterprise 6.4 Enrollment Enterprise order information Page 11 of 12 (Indirect)(North America) May 2007 N36 Genera/ information Reseller company name: SHI International Corp Street address: (PO boxes will not be accepted) 33 Knightsbridge Road City and State / Province and postal code: Piscataway, NJ 0854 Country: USA Contact name: Phone number: 888-764-8888 Fax number: 888-764-8888 Email address: msteam shi.com The undersigned confirms that the reseller information is correct. Name of reseller SHI International Corp. Signature Printed name Printed title Date SLG Microsoft Enterprise 6.4 Enrollment Reseller information form Page 12 of 12 (Indirect)(North America) May 2007 N36 SLG Enterprise and Enterprise Subscription Media Order Form Media shipping information form - starter CO kit Enrollment information Reseller contact Agreement Company name: number (Reserver or 01 E61767 Microsoft affiliate to aom lete Enrollment number Contact name: (Microsoft affiliate to complete Customer contact Contact email: Name: Levent Sucuoglu Contact phone: THIS FORM MUST BE ATTACHED TO AN ENROLLMENT. At your option, starter CD kits and CD-ROM subscriptions relating to your enrollment that you choose to receive will be shipped to the address below. Terms used but not defined in this form have the meanings given to them in your enrollment identified in this form. The starter CD kit ship to information identifies the delivery location. If you do not elect physical media, and intend to download copies of software instead, please provide the download delivery location as the starter CD kit ship to information. Starter CD kit .information) ® Same as notices contact in the enrollment Customer name * Contact name Street address * (no PO boxes accepted) Contact email address " City and State / Province * Contact phone number Country and postal code * Contact fax number If you choose below to receive media, then upon our acceptance of your enrollment, we will send you your starter CD kit in the language(s) you select. This starter CD kit will be provided at no additional charge, in order to permit you to exercise the license rights granted under your enrollment and related Enterprise Agreement. You may also subscribe to updates in the form of CDs, or upon reasonable notice, electronic download or similar other means. If you need additional starter CD kits and updates, you may order these through your reseller for a fee. For a complete list of the contents of any kit, visit the web site at hftp://selectug.msficense.com/. ® Yes, I want to receive a starter CD kit (media) ® Yes, I want to subscribe to receive CD kit updates ❑ No, I do not want to receive a starter CD kit ❑ No, I do not want to subscribe to receive CD (media) kit updates SLG Microsoft Media Order Form v6A Page 1 of 2 (North America) (indirect) December 1, 2005 SLG Enterprise and Enterprise Subscription Media Order Form Media shipping information form - starter CD kit (continued) Fat- each language and gioup you wish to t-ecuive, Language i7iat-k the cot-t-c-sponding box Ente rise Kit Ma in Kit" English En fish/Multi-Lan ua a** ❑ Arabic ❑ Brazilian Portuguese Bulgarian Chinese Simplified Chinese Traditional Chinese Traditional Hong Kong/Pan-Chinese ❑ Croatian Czech ❑ Danish Dutch Estonian Finnish ❑ French German ❑ ❑ Greek Hebrew Hungarian ❑ Italian ❑ Japanese ❑ Korean 13 Latvian El Lithuanian Norwegian ❑ Polish Portuguese El Romanian ❑ Russian Serbian Slovak Slovenian S anish ❑ Swedish ED Thai ❑ Turkish El Ukranian " Mapping Kit is not available for use in or shipment to India, Hong Kong SAR, Macau SAR, China, Morocco Pakistan, and Turkey. Before installing any of the Multilanguage Packs, the English version of the product must first be installed. If you order English/Multilanguage, you must also order English. Chinese Simplified Windows XP Professional is not available in the Enterprise Chinese Simplified Kit and is only available in certain countries. Contact your reseller for availability in your region. = Not Available SLG Microsoft Media Order Form v6.4 Page 2 of 2 (North America) (indirect) December 1, 2005