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HomeMy WebLinkAboutCity of Tamarac Resolution R-2010-081TR11839 June 8, 2010 Revision #1 — June 16, 2010 Revision #2 — June 16, 2010 Page 1 CITY OF TAMARAC, FLORIDA RESOLUTION NO. R-2010 -__1L! A RESOLUTION OF THE CITY COMMISSION OF THE CITY OF TAMARAC, FLORIDA APPROVING THE AMENDMENT AGREEMENT WITH ADVANCED DATA PROCESSING, INC. (DBA INTERMEDIX) AND AUTHORIZING THE APPROPRIATE CITY OFFICIALS TO EXECUTE THE AMENDMENT AGREEMENT TO PROVIDE FOR THE ADMINISTRATION, PROCESSING AND RECEIPT OF PAYMENTS ASSOCIATED WITH TRANSPORTING EMERGENCY MEDICAL SERVICE (EMS) PATIENTS ON BEHALF OF THE CITY OF TAMARAC FIRE RESCUE DEPARTMENT; PROVIDING FOR CONFLICTS; PROVIDING FOR CONFLICTS; PROVIDING FOR SEVERABILITY; AND PROVIDING FOR AN EFFECTIVE DATE. WHEREAS, Tamarac Fire Rescue is required to provide basic and advanced life support services to the citizens and visitors of the City of Tamarac and to properly invoice and collect fees from the patients who utilize these services; and WHEREAS, Tamarac Fire Rescue transports an estimated 6,200 patients per year, which generates an average of approximately $1.85 million in gross revenue annually; and WHEREAS, as a result of Request for Proposal, RFP 04-14R, the City Commission approved Resolution R-2004-180, Resolution R-2007-106, and Resolution R-2009-132, copies of which are on file with the City Clerk's Office, awarding an initial and two renewal contracts to Advanced Data Processing, Inc. for medical billing services; and WHEREAS, the second renewal (R-2009-132) of the existing contract will expire on September 30, 2011; and WHEREAS the City wishes to exercise an Amendment Agreement to replace TR11839 June 8, 2010 Revision #1 —June 16, 2010 Revision #2 -- June 16, 2010 Page 2 the current second, two (2) year renewal option to the original Agreement; and WHEREAS, Advanced Data Processing, Inc. has proposed changes to the terms and conditions of the current contract, providing an overall cost savings to the City and maintaining their performance, as evidenced by the Amendment Agreement, attached hereto as Exhibit A; and WHEREAS, it is the recommendation of the Fire Chief, Director of Finance and the Purchasing and Contracts Manager that the City Commission of the City of Tamarac approve and execute an Amendment Agreement (Exhibit A) with Advanced Data Processing, Inc. for a three (3) year term effective July 1, 2010 through June 30, 2013; and WHEREAS, the City Commission of the City of Tamarac deems it to be in the best interest of the citizens and residents of the City of Tamarac to approve and execute the Amendment Agreement with Advanced Data Processing, Inc. NOW, THEREFORE, BE IT RESOLVED BY THE CITY COMMISSION OF THE CITY OF TAMARAC, FLORIDA: SECTION 1: The foregoing "WHEREAS" clauses are hereby ratified and confirmed as being true and correct and are hereby made a specific part of this Resolution upon adoption hereof. SECTION 2: The City Commission of the City of Tamarac hereby approves the Amendment Agreement with Advanced Data Processing, Inc. SECTION 3: The appropriate City officials are hereby authorized to execute an Amendment Agreement (Exhibit A) between the City of Tamarac and Advanced Data Processing, Inc. to provide administration, processing and receipt of payments associated with transporting Emergency Medical Service (EMS) patients on behalf TR11838 June 8, 2010 Revision #1 —June 16, 2010 Revision #2 — June 16, 2010 Page 3 of the City of Tamarac Fire Rescue Department. SECTION 4: That all Resolutions or parts of Resolutions in conflict herewith are hereby repealed to the extent of such conflict. SECTION 5: If any clause, section, other part or application of this Resolution is held by any court of competent jurisdiction to be unconstitutional or invalid, in part or application, it shall not affect the validity of the remaining portions or applications of this Resolution. SECTION 6: This Resolution shall become effective immediately upon its passage and adoption. PASSED, ADOPTED AND APPROVED this day of 4_e'P 2010. BETH TALABIS O, MAfYOR ATTEST: W.RECORD OF COMMISSION Va MA ION SWENSON C MAYOR TALABISCO L CITY CLERK DIST 1: COMM. BUSHNELL DIST 2: COMM. ATKINS-GRAD DIST 3: COMM.GLASSER DIST 4: VM. DRESSLER I HEREBY CERTIFY that I have approved this RESOLUTION as to form. n SAMUEL S. GOREN CITY ATTORNEY AGREEMENT BETWEEN CITY OF TAMARAC AND ADVANCED DATA PROCESSING, INC. (dba Intermedix) FOR RESCUE AMBULANCE BILLING AND RELATED PROFESSIONAL SERVICES THIS AGREEMENT ("AGREEMENT") is made and entered into this �1 4 of June, 2010 by and between the City of Tamarac, a political subdivision of the State of Florida, with principal offices located at 7525 NW 88th Avenue, Tamarac, FL 33321 ("CITY') and Advanced Data Processing, Inc. (dba Intermedix), a Delaware Corporation with principal offices located at 6451 North Federal Highway, Suite 1002, Fort Lauderdale, Florida 33308 ("CONTRACTOR"). RECITALS WHEREAS, CITY provides emergency medical services, including ambulance transport ("EMS") for residents and visitors in its jurisdiction, and charges for such services; and WHEREAS, CONTRACTOR provides billing, collection and related consulting services and equipment ("Contractor Services") for municipalities and other providers of EMS; and WHEREAS, the parties hereto now wish to enter into an agreement, pursuant to which the CONTRACTOR will render those professional services in connection with said project as defined in CONTRACTOR'S Agreement and hereinafter provided; AGREEMENT NOW THEREFORE, the parties hereto agree as follows: 1. ENGAGEMENT OF CONTRACTOR. During the term of this Agreement, except for accounts referred to a collection agency as provided herein, CONTRACTOR shall be exclusively responsible for the billing and collection of all charges and fees resulting from the delivery of EMS by CITY ("EMS Services"), including but not limited to all charges and fees to private insurers, Medicare, Medicaid, other governmental programs, individual patients and their responsible parties (collectively, "Payors") and; 2. SCOPE OF SERVICES. CONTRACTOR shall perform and carry out Contractor Services for EMS Services as specifically described in "EXHIBIT A — Scope of Services", which is attached hereto and incorporated herein by this reference. CITY reserves the right to request changes in the Scope of Services within CONTRACTOR's capabilities, which changes shall be implemented upon mutual written agreement of the parties specifying such changes and any change in compensation attributable thereto. 3. TERM. This AGREEMENT shall be effective for a three (3) year period from July 1, 2010 through June 30, 2013, unless terminated as provided in Section 12 below. This AGREEMENT CONTRACT FOR RESCUE AMBULANCE PAGE AND RELATED PROFESSIONAL SERVICES shall renew automatically for two (2) additional one (1) year terms at the end of the initial term and each subsequent renewal term unless terminated as provided in Section 12 below. All terms and conditions hereof shall remain in full force and effect during any renewal term unless this Agreement is amended in writing. 4. COMPENSATION AND METHOD OF PAYMENT. 4.01. The CONTRACTOR shall be paid by CITY a monthly amount representing fees for CONTRACTOR's Services computed as follows: For EMS Services; (a) Five and Seventy-five one hundredths percent (5.75%) of all monies for non - Medicaid accounts collected by CONTRACTOR for EMS provided by CITY less refunds ("Net Collections"), plus (b) Eleven dollars ($11.00) per Florida Medicaid account, whether or not such account is ultimately paid by Florida Medicaid, plus (c) Seventy-five one -hundredths dollar ($0.75) per HIPAA-compliant Notice of Privacy Practices sent to patients as more specifically described in the Scope of Services (Exhibit A Scope of Services -EMS). Contractor reserves the right to increase these fees upon thirty (30) days written notice to CITY if postage is increased by the United States Postal Service, but only in an amount necessary to cover additional postage costs. Such increase shall not require agreement or consent by CITY. 4.02. CONTRACTOR shall submit the monthly invoices for fees for Contractor Services to City of Tamarac Fire -Rescue ATTN: Fire Rescue Administration, 6000 Hiatus Road, Tamarac, Ft. 33321. CITY shall issue a check for the amount invoiced, less any disputed amounts, within thirty (30) days of receipt of such invoice. In the event CITY disputes any part of the invoiced amounts, such dispute shall be raised in writing to CONTRACTOR within such thirty (30) day period or the invoice shall conclusively be deemed to be accurate and correct. CONTRACTOR shall respond to any such notice of dispute within thirty (30) days of receipt thereof. Any overdue amounts which are not the subject of a good faith notice of dispute shall accrue interest at the rate of twelve percent (12%) per annum. 4.03. If the Contractor Services being provided under this Agreement include CONTRACTOR collecting on behalf of CITY the charges and fees owed by third parties (e.g. insurers, Medicare, Medicaid, and other governmental programs, individual patients and their responsible parties) with respect to the delivery of EMS by CITY, then all amounts so collected by CONTRACTOR shall be deposited into a lockbox established by CONTRACTOR. CONTRACTOR agrees that it will be solely responsible for the cost of any and all lock -box and/or remote deposit services. CITY, should it elect to participate in any credit card acceptance program, agrees to assume and be responsible for all costs associated with such program. All other costs incurred by CONTRACTOR in the performance of Contractor Services as specified herein (including, but not limited to postage, materials, communications and phone costs and other operating costs) shall be assumed by CONTRACTOR. CONTRACT FOR RESCUE AMBULANCE PAGE 2 AND RELATED PROFESSIONAL SERVICES 5. SYSTEM ACCESS AND SUPPORT. 5.01 Access to IMX Billing System. CONTRACTOR's access to the hosted IMX billing system shall be subject to and in accordance with the terms of "EXHIBIT B - Web Hosting Agreement". 5.02 Customer Support and Training. Customer support and training will be provided subject to and in accordance with the terms of "EXHIBIT A — Scope of Services". 6. INDEPENDENT CONTRACTORS. CONTRACTOR is an independent contractor of CITY and not an employee or agent of CITY with the following exception: To the extent necessary to fulfill its billing and collection efforts under this AGREEMENT, CONTRACTOR is authorized to sign in an administrative capaCity for CITY the following types of standard forms and correspondence only: probate filings; letters to patients or their representatives verifying that an account is paid in full; forms verifying the tax-exempt status of CITY; and insurance filings and related forms. The CONTRACTOR has no authority to sign any document that imposes any additional liability on CITY. CONTRACTOR shall retain full control over the employment, direction, compensation and discharge of all persons assisting in the performance of Contractor Services. CONTRACTOR shall be fully responsible for all matters relating to payment of its employees, including compliance with Social Security, withholding tax and all other laws and regulations governing such matters. CONTRACTOR shall be responsible for its own acts and those of its agents and employees during the term of this AGREEMENT. 7. INDEMNIFICATION. CONTRACTOR shall indemnify and hold CITY harmless from any and all claims, damages, losses and expenses, including but not limited to reasonable attorney fees and costs at both the trial court and appellate levels, arising out of third party claims, but only if and to the extent caused directly and proximately by the willful misconduct or the negligent acts or omissions of CONTRACTOR or its employees, agents, representatives, consultants, or its subcontractors with respect to the performance of the Contractor Services under this Agreement. 8. LIMITATION ON LIABILITY. Notwithstanding anything contained in this agreement to the contrary, (i) in no event shall CONTRACTOR be liable to CITY for any special, indirect, incidental, punitive or consequential damages (including lost profits) even if advised of the possibility of such damages, and (ii) CONTRACTOR's total cumulative liability will be limited to the sum of the fees and compensation actually received by CONTRACTOR pursuant to this agreement during the twelve (12) months immediately preceding the event giving rise to the liability. The foregoing limitations apply to all liabilities and damages in any way arising out of this agreement, or CONTRACTOR's performance or nonperformance thereunder, whether based on breach of contract, warranty, tort, product liability, strict liability, or any other theory of liability. In connection with any purchase, licensing, or sale of products, contractor disclaims all express and implied warranties, including, but not limited to, the implied warranties of title, merchantability and fitness for a particular purpose. This section 8 shall survive the expiration or termination of this agreement. This limitation on liability shall not apply to the third party claims for which CONTRACTOR is required to indemnify CITY as set forth in section 7 above. CONTRACT FOR RESCUE AMBULANCE PAGE AND RELATED PROFESSIONAL SERVICES 9. INSURANCE. CONTRACTOR shall procure and maintain for the duration of the AGREEMENT, the following insurance coverage: 1) Workers' Compensation Insurance in compliance with the applicable state and federal laws; 2) General Liability insurance in an amount no less than $1,000,000 per occurrence; 3) Coverage for business interruption, destruction of data processing equipment and media, liabilities affecting accounts receivable, and valuable documents in an amount no less than $100,000 aggregate; and 4) Liability coverage for all vehicles whether owned, hired or used in the amount of $500,000. For all coverages: each insurance policy required by this clause shall be endorsed to state that coverage shall not be suspended, voided, canceled by either party, reduced in coverage or in limits except after thirty (30) days prior written notice by certified mail, return receipt requested, has been given to CITY. Contractor shall furnish CITY with certificates of insurance and with original endorsements effecting coverage required by this clause. The certificates and endorsements for each insurance policy are to be signed by a person authorized by that insurer to bind coverage on its behalf. All certificates and endorsements are to be received and approved by CITY before work commences. CITY reserves the right to require complete, certified copies of all required insurance policies at any time. 10. CONFIDENTIALITY AND NON -SOLICITATION. 10.01 Agreement Content. The terms and conditions of this AGREEMENT are confidential and neither party shall release any of the terms hereof to any third party without the prior written consent of the other party, except to the extent necessary to comply with law (including Florida Public Records Law as set forth in Chapter 119, Florida Statutes), the valid order of a court of competent jurisdiction, or the valid order or requirement of a governmental agency. Notwithstanding the foregoing, either party may, without the prior written consent of the other party, disclose the existence of a contractual relationship between the parties. 10.02 Intellectual Property. CITY agrees that the equipment, computer hardware and software, billing and collection processing, and other related systems and equipment are the property and trade secrets of CONTRACTOR, and that CITY will not release any information regarding such trade secrets to any third party without the prior written consent of CONTRACTOR. CITY further agrees that, in connection with the use of certain data entry devices, CITY may gain access to the intellectual property of third parties. CITY understands and agrees that it may be required to enter into agreements with respect to such intellectual property in order to use such equipment. CITY agrees to enter into such arrangements at CONTRACTOR's request. CONTRACT FOR RESCUE AMBULANCE PAGE AND RELATED PROFESSIONAL SERVICES 10.03 Non -Solicitation. For the term of this Agreement and for one (1) year after its termination, CITY shall not employ or hire any employee or former employee of CONTRACTOR who, pursuant to this Agreement, has had any contact with employees or representatives of CITY or has worked on CITY's accounts, without the prior written consent of CONTRACTOR. 11. ACCESS TO DOCUMENTS. The parties agree that during and after the term of this Agreement, each party shall have access to any and all documents, records, disks, and electronic data produced in the performance of this AGREEMENT and in the possession of the other party, as necessary to defend such party in litigation or to respond to investigations initiated by third parties, or for other legitimate business reasons. 12. ATTACHMENTS. The following named attachments are made an integral part of this AGREEMENT: (a) Scope of Services -EMS (Exhibit A attached hereto and made a part hereof); (b) Web Hosting Agreement (Exhibit B attached hereto and made a part hereof); (c) Business Associate Agreement (Exhibit C attached hereto and made a part hereof) 13. TERMINATION. 13.01 Events Triggering Termination. This Agreement shall be subject to termination under the following conditions. (a) Either CITY or CONTRACTOR may terminate this Agreement without cause upon three (3) months prior written notice to the other party. (b) If CONTRACTOR fails to materially perform any obligation required hereunder, and such default continues for thirty (30) calendar days after written notice from CITY specifying the nature and extent of the failure to materially perform such obligation, this Agreement shall terminate upon the expiration of said thirty (30) calendar day period. (c) If CITY fails to materially perform any obligation required hereunder, and such default continues for thirty (30) calendar days after written notice from CONTRACTOR specifying the nature and extent of the failure to materially perform such obligation, this Agreement shall terminate upon the expiration of said thirty (30) calendar day period. (d) Unless otherwise agreed upon by the parties, if CITY or CONTRACTOR shall apply for or consent to the appointment of a petition in bankruptcy, make a general assignment for the benefit of creditors, file a petition or answer seeking reorganization or arrangement with creditors, or take advantage of any insolvency, or if any order, judgment, or decree shall be entered by any court of competent jurisdiction on the application of a creditor or otherwise adjudicating either Party bankrupt or approving a petition seeking reorganization of either Party or appointment of a receiver, trustee or liquidator of either Party or all or a substantial part of its assets, this Agreement shall terminate automatically and immediately. 13.02 Rights Upon Termination. If this Agreement is terminated for any reason, including, without limitation, the breach of this Agreement by any Party, CONTRACTOR shall be CONTRACT FOR RESCUE AMBULANCE PAGE AND RELATED PROFESSIONAL SERVICES entitled to recover when due and payable hereunder, all amounts owed to CONTRACTOR hereunder accrued but unpaid as of the date of termination. Following termination of this Agreement, for a period of ninety (90) days, CONTRACTOR, at its sole discretion and upon written notice to CITY of its election to do so, may continue its billing and collection efforts as to those accounts referred to CONTRACTOR prior to the effective date of termination, subject to the terms and conditions of this Agreement, for the fee set forth in Section 4.01 above. At the end of the foregoing period, CONTRACTOR shall return all records to CITY in the format requested by CITY, including CD, DVD, external hard drive, etc. and shall cooperate in the transition of the billing and collection services; provided, however, that CONTRACTOR may keep any copies of records in accordance with applicable law. For cases of default, the CONTRACTOR shall be given opportunity to cure the default within the allotted period following such written notice. In the event the acts constituting default are a violation of law, CONTRACTOR shall be subject to immediate termination of Agreement. The expiration or termination of this Agreement, for whatever reason, will not discharge or relieve either party from any obligation which accrued prior to such expiration or termination, will not relieve either party that has breached this Agreement from liability for damages resulting from such breach and will not destroy or diminish the binding force and effect of any of the provisions of this Agreement that expressly, or by reasonable implication, come into or continue in effect on or after expiration or termination hereof. 14. UNCONTROLLABLE FORCES. Except for CITY's obligation to pay, when due, the fees and compensation owed to CONTRACTOR, neither CITY nor CONTRACTOR shall be considered to be in default of this AGREEMENT if delays in or failure of performance shall be due to Uncontrollable Forces, the effect of which, by the exercise of reasonable diligence, the non -performing party could not avoid. The term "Uncontrollable Forces" shall mean any event which results in the prevention or delay of performance by a party of its obligations under this AGREEMENT and which is beyond the reasonable control of the non -performing party. It includes, but is not limited to fire, flood, earthquakes, storms, lightning, epidemic, war, riot, civil disturbance, sabotage, terrorism and governmental actions. Neither party shall, however, be excused from performance if non-performance is due to forces that are preventable, removable, or remediable nor which the non -performing party could have, with the exercise of reasonable diligence, prevented, removed, or remedied with reasonable dispatch. The non -performing party shall, within a reasonable time of being prevented or delayed from performance by an uncontrollable force, give written notice to the other party describing the circumstances and uncontrollable forces preventing continued performance of the obligations of this AGREEMENT. 15. JURISDICTION and VENUE. All questions pertaining to the validity and interpretations of this AGREEMENT shall be determined in accordance with the laws of Florida. Subject to the foregoing arbitration provisions, any legal action by either party against the other concerning this AGREEMENT shall be filed in Broward County, which shall be deemed proper jurisdiction and venue for the action. 16. REPRESENTATIONS. CITY and CONTRACTOR agree that this AGREEMENT constitutes a legal, valid and binding obligation for each party, enforceable against such party in accordance with its terms (subject always to applicable bankruptcy, insolvency, receivership and other similar laws relating to or affecting the enforcement of creditor's rights generally and CONTRACT FOR REScuE AMBULANCE PAGE 6 AND RELATED PROFESSIONAL. SERVICES to general principles of equity). Further, CONTRACTOR and CITY warrant and represent to each other: that each (i) is duly formed and organized and validly existing under the laws of the jurisdiction of its formation, (ii) is properly qualified to do business and is in good standing under the laws of each jurisdiction in which it does business, (iii) has all necessary corporate or similar power and authority to execute and deliver this Addendum and to consummate the transaction contemplated hereby; and that this AGREEMENT, its execution and the fulfillment and compliance with the terms and conditions hereof, do not violate or conflict with any provision of or result in any breach of or default under any (i) organizational documents of each party, (ii) law or judicial, award, or similar decree, or (iii) agreement, to which CITY or CONTRACTOR, for CONTRACTOR's representations and warranties, or CITY, for CITY's representations and warranties, are bound. 17. EXPORT LAWS. CITY shall comply with all then current export laws and regulations of the U.S. Government and the government of the country in which CITY receives delivery of the Licensed Software which pertain to the Licensed Software. 18. ASSIGNMENT OF AGREEMENT. Except to a parent, subsidiary, or affiliate, CONTRACTOR shall not sell, transfer, assign this AGREEMENT, or of its right, title or interest therein, without the express prior written consent of CITY. 19. NOTICES. Any notice given or required to be given under this Agreement shall be in writing and shall be addressed to the parties hereto at the addresses set out below. Any such notices shall be deemed to have been given (1) if mailed, then three (3) days following the date such notice is placed in the United States mail in a postage paid wrapper, registered or certified with return receipt requested, addressed to the appropriate party at the address set forth above for such Party, or to the last address provided in writing to the other party by the addressee, or (ii) if by any other method, when actually received. Either party may change its address for the purpose of this Agreement by notice in writing to the other party in accordance herewith. To CITY: City of Tamarac ATTN: Fire Rescue Department 6000 Hiatus Road Tamarac, FL 33321 To the CONTRACTOR: Brad Williams Vice President, Finance Advanced Data Processing, Inc. 6451 North Federal Highway, Suite 1002 Fort Lauderdale, Florida 33308 CONTRACT FOR RESCUE AMBULANCE PAGE AND RELATED PROFESSIONAL SERVICES 20. SEVERABILITY. Should any part, term or provision of this AGREEMENT be by the courts decided to be illegal or in conflict with any applicable law, the validity of the remaining portions or provisions shall not be affected thereby. 21. ENTIRE AGREEMENT. This AGREEMENT contains the entire agreement between the parties. CONTRACTOR represents that in entering into this AGREEMENT it has not relied on any previous oral and/or implied representations, inducements or understandings of any kind or nature. This Agreement may be amended only in writing signed by the parties. 22. ATTORNEYS FEES. Should either party institute any action or procedure to enforce this Agreement or any provision hereof, or for damages by reason of any alleged breach of this Agreement or of any provision hereof, or for a declaration of rights hereunder (including, without limitation, arbitration), the prevailing party in any such action or proceeding shall be entitled to receive from the other party all costs and expenses, including without limitation reasonable attorneys' fees, incurred by the prevailing party in connection with such action or proceeding. CONTRACT FOR RESCUE AMBULANCE PAGE 8 AND RELATED PROFESSIONAL SERVICES IN WITNESS WHEREOF, the parties have made and executed. this Agreement on the respective dates under each signature. CITY OF TAMARAC, signing by and through its Mayor and City Manager, and CONTRACTOR, signing by and through its Principal, duly authorized to execute same. CITY OF TAMARAC aq �� Beth Flansbaum-Talabisco, Mayor 3 Rio Date ATTEST: Jeffrey L. Mil r, Ci Manager � Ivl�ZZ�Ip ar0wn Swenson, Date: �� - ity C le* Approved as to form and legal sufficiency: Date � J Samuel S. Goren, City Attorney CONTRACTOR: Advanced Data Processing, Inc. A Delaware Corporation oug Shamon, President (CORPORATE SEAL.) STATE OF FLORIDA BROWARD COUNTY BEFORE ME, an officer duly authorized by law to administer oaths and take acknowledgments, personally appeared Doug Shamon, as President of Advanced Data Processing, Inc., a Delaware corporation, and acknowledged execution of the foregoing AGREEMENT for the use and purposes mentioned in it and that the instrument is the act and deed of the Contractor. IN WITNESS OF THE FOREGOING, I have set my hand and official seal at 4- lrl-hulc in the State and City aforesaid on j-W I q , 2010 Notary Publit-, State Florida My Co mi sion expires: 5 / /3 CONTRACT FOR RESCUE AMBULANCE AND RELATED PROFESSIONAL SERVICES pcy Notary Public State of Florida Cindy R Gardner My Commission D0879720 �orA Expires05/12/2013 PAGE 9 Exhibit A Scope of Services -EMS Base Services and Obligations: A. CONTRACTOR shall provide complete medical billing and accounts receivable management services for CITY as described below. CONTRACTOR shall: 1. Prepare and submit all initial claims and bills for CITY promptly upon receipt thereof, and prepare and submit all secondary claims and bills promptly after identification of the need to submit a secondary claim. 2. Assist CITY in identifying all necessary documentation in order to process and bill the accounts. 3. Direct all payments to a Iockbox or bank account designated by CITY, to which CITY alone will have signature authority. 4. Pursue appeals of denials, partial denials and rejections when deemed appropriate by CONTRACTOR. 5. Respond to and follow up with all Payors and respond to all messages or inquiries from a Payor. 6. Provide appropriate storage and data back-up for all records pertaining to CITY's bills and collections hereunder, accessible to CITY at all reasonable times. 7. Maintain records of all services performed and all financial transactions. 8. Meet, as needed, with representatives of CITY to discuss results, problems and recommendations. 9. Provide any CITY -designated collection agency with the data necessary for collection services to be performed when an account is referred to such agency. 10. Ensure that all required documentation and agreements with Payors (e.g. Medicare, Medicaid, Champus, etc.) are filed and maintained and that CITY is kept apprised of important changes to industry regulations. 11. Provide reasonably necessary training periodically, as requested by CITY, to CITY's emergency medical personnel regarding the gathering of the necessary information and proper completion of run tickets. 12. Utilize up-to-date knowledge and information with regard to coding requirements and standards, to compliance with applicable federal, state and local regulations. 13. Reconcile the number of transports processed with those received 14. Provide a designated liaison for patient and other Payor concerns. CONTRACT FOR RESCUE AMBULANCE PAGE10 AND RELATED PROFESSIONAL SERVICES 15. Provide a toll free telephone number for patients and other Payors to be answered as designated by CITY. 16. Facilitate proper security of confidential information and proper shredding of all disposed materials containing such information. 17. Establish arrangements with hospitals to obtain/verify patient insurance and contact information. 18. Respond to any CITY or Payor inquiry or questions promptly 19. Maintain appropriate accounting procedures for reconciling all deposits, receivables, billings, patient accounts, adjustments and refunds. 20. Provide access to CITY for all requested information in order for CITY to perform appropriate and periodic audits. Reasonable notice will be given to CONTRACTOR for any planned audit and will be conducted during normal business hours of CONTRACTOR 21. Provide timely comprehensive reports in a mutually agreed upon format facilitating all required aspects of monitoring, evaluating., auditing and managing the services provided. 22. Process refund requests and provide CITY with documentation substantiating each refund requested. 23. Red Flag Rules - Intermedix acknowledges its obligations as your Business Associate under the requirements of the Identity Theft Red Flag Rules promulgated under the Fair and Accurate Credit Transactions Act of 2003 ("Red Flag Rules") found in 16 C.F.R. Part 681. In accordance with these obligations, we agree: • to ensure that our activities are conducted in accordance with reasonable policies and procedures designed to help detect, prevent, and mitigate the risk of identity theft; • to have in place policies, procedures, and training to help detect relevant Red Flags that may arise in the performance of services on your behalf; • that we will use reasonable efforts to help ensure that any agent or third party who performs services on our behalf in connection with your accounts, including a subcontractor, agrees to implement reasonable policies, procedures, and training designed to help detect, prevent, and mitigate the risk of identity theft; and • to alert you to any red flag incident of which we become aware and the steps we take to mitigate any potential security compromise that may have occurred, and provide a report of any threat of identity theft as a result of the incident. B. Specific Scope Compliance: 1. Assign billing patient numbers providing cross-reference to CITY's assigned transport numbers. 2. Maintain responsibility for obtaining missing or incomplete insurance information. 3. Provide accurate coding of medical claims based on information provided by CITY. CONTRACT FOR RESCUE AMBULANCE PAGE 11 AND RELATED PROFESSIONAL SERVICES 4. Make recommendations for fee schedule changes and regularly advise CITY on changes in statutes and industry regulations. 5. Negotiate and arrange modified payment schedules for individuals unable to pay full amount when billed. 6. Retain all accounts for a minimum of twelve (12) months (unless otherwise specified by mutual agreement) and after (12) months turn over accounts for which no collection has been made (unless insurance payment is pending) to an agency designated by CITY. Notwithstanding the foregoing, no account shall be turned over for collection without CITY's consent. 7. Provide for facilities to permit real-time read only electronic look -up access by CITY to CONTRACTOR'S system to obtain patient data and billing information. 8. Maintain records in an electronic format that is readily accessible by CITY personnel and that meets all federal and state requirements for maintaining patient medical records. 9. Maintain daily deposit control sheets and original documentation 10. Create, implement and comply with a Compliance Plan consistent with the Compliance Program Guidance for Third Party Medical Billing Companies 63 FR 70138; (December 18, 1998) promulgated by the Office of Inspector General of the Department of Health and Human Services (OIG). 11. Provide HIPAA Privacy Notices to transported, billed patients as an insert into the initial billing notice mailed to these patients. C. CITY's Responsibilities and Obligations: 1. From each patient CITY who receives EMS from CITY ("Patient"), CITY shall use its best efforts to obtain and forward the following information ("Information") to CONTRACTOR: • The Patient's full name and date of birth • The mailing address (including Zip Code) and telephone number of the Patient or other party responsible for payment ("Guarantor") • The Patient's social security number • The name and address of the Patient's health insurance carrier, name of policyholder or primary covered party, and any applicable group and ID numbers • The auto insurance carrier's address and/or agent's name and phone number if an automobile is involved • The employer's name, address and Workers Compensation Insurance information if the incident is work related CONTRACT FOR RESCUE AMBULANCE PAGE 12 AND RELATED PROFESSIONAL SERVICES • The Patient's Medicare or Medicaid HIC numbers if applicable • The Patient's or other responsible party's signed payment authorization and release of medical authorization form or other documentation sufficient to comply with applicable signature requirements • The call times, transporting unit, and crew members with their license level, i.e. EMT-B, EMT -I, or EMT-P • Odometer readings such that loaded miles may be calculated. • Any other information that CONTRACTOR may reasonably require to bill the Patient or other Payor. 2. CITY warrants that all information provided to CONTRACTOR shall be accurate and complete, to the best of its knowledge. CONTRACTOR shall have no obligation to verify the accuracy of such information, and CITY shall be solely responsible for such accuracy. CITY agrees to indemnify CONTRACTOR, its agents, and employees from any and all liabilities and costs, including reasonable attorneys' fees, resulting from (a) any inaccurate or misleading information provided to CONTRACTOR that results in the actual or alleged submission of a false or fraudulent claim or (b) any other actual or alleged violation of local, state or federal laws, including but not limited laws applicable to Medicare, Medicaid or any other public or private Payor or enforcement agency. 3. CITY will provide CONTRACTOR with necessary documents required by third parties to allow for the electronic filing of claims by CONTRACTOR on CITY's behalf. 4. CITY will provide CONTRACTOR with its approved billing policies and procedures, including fee schedules and collection protocols. CITY will be responsible for engaging any third party collection service for uncollectible accounts after CONTRACTOR has exhausted its collection efforts. 5. CITY will timely process refunds identified by CONTRACTOR for account overpayments. 6. CITY will cooperate with CONTRACTOR in all matters to ensure proper compliance with laws and regulations. 7. CITY will assure that all of its personnel involved in the delivery of EMS hold the licensure or certification required to perform such services, and are not excluded persons listed on the OIG exclusion list. CONTRACT FOR RESCUE AMBULANCE PAGE13 AND RELATED PROFESSIONAL SERVICES Exhibit B Web Hosting Agreement 1. License. CONTRACTOR grants to CITY a limited, non-exclusive and non -transferable license: (i) to access and use the CONTRACTOR'S proprietary IMX billing system software (the "Software") in executable code format via Internet connection to CONTRACTOR's hosting facility solely in support of the billing and collection with respect to the CITY's EMS services; and (ii) to use any associated end -user documentation provided by CONTRACTOR (the "Documentation") in support of CITY's authorized use of the Software. Except as expressly permitted herein, no express or implied license is granted to CITY to use, receive, reproduce, copy, market, sell, distribute, license, sublicense, lease, timeshare, or rent the Software or any component thereof. No modification of, or preparation of derivative works based on the Software or Documentation is permitted. CITY shall not disassemble, decompile, decrypt or reverse engineer the Software or in any way attempt to discover or reproduce source code for the Software, or any portion thereof. CITY shall not develop or license any third party programs, applications, tools or other products which interface or interact with the Software without the prior written consent of CONTRACTOR. CITY agrees not to remove the copyright, trade secret or other proprietary protection legends or notices which appear on or in the Software. The Software may incorporate software under license from a third party. If the third party requires CITY's notification of such use through an End User License Agreement ("EULA"), CONTRACTOR will provide such notification to CITY. In order to use the Software, CITY agrees to be bound by all EULA(s) provided at the time of delivery whether by hardcopy or displayed upon installation or use of the Software. CITY's use. of the Software subsequent to such notice(s) shall constitute CITY's acceptance of the EULA(s). 2. Hosting of Application. CONTRACTOR shall establish and maintain a production version of the Software for CITY's use, including any necessary physical links to the Internet via an Internet service provider or through a direct Internet connection. The Software shall reside on a server or cluster of servers which are physically located at CONTRACTOR' place of business or at a third -party site that meet or exceed the following service level requirements: (i) 5 megabit/s connectivity with redundant connections to multiple tier-1 backbone providers (XO Communications and Time Warner Telecommunications) (ii) Dual Intel Xeon Processors; (iii) fault tolerant storage; (iv) and 24/7 site and server monitoring. The Software may reside on a server used for the applications of other CONTRACTOR customers. As of the date of this Agreement, the Software resides at a cluster of servers that are physically located in highly secure high-tech data centers in Austin, Texas and Houston, Texas. 3. Application Maintenance. CONTRACTOR shall maintain the Software so that it is available for access by CITY. CONTRACTOR shall implement commercially reasonable procedures regarding application management, load balancing, back-up, recovery, file and disk space utilization management, and data security to ensure that the most recent version of the Software resides on the server or may be reinstalled without undue delay. The Software shall be capable of continuous operation 99.9% of the time, other than for interruptions due to service maintenance and upgrades, system failure, system back-up and recovery and for causes beyond CONTRACTOR's reasonable control. CONTRACTOR will ensured the availability of qualified engineers around the clock, ready to intervene should the need arises 365 days per year and 24 hours a day. 4. Internet Access. CITY shall be responsible for providing its own Internet access, and in no event shall CITY be provided with direct access (by modem or otherwise) to the Software server, other than access that is available to third parties generally through the Internet. The CONTRACT FOR RESCUE AMBULANCE AND FIRE BILLING PAGE 14 AND RELATED PROFESSIONAL SERVICES parties acknowledge that, since the Internet is neither owned nor controlled by any one entity, CONTRACTOR makes no guarantee that any given user will be able to access the Software at any given time. There are no assurances that access will be available at all times and uninterrupted, and CONTRACTOR shall not be liable to CITY for its inability to access the Software. 5. Limitation of Access to Software. CITY's right to access and use the Software will vary depending upon the scope of the Contractor Services being provided by CONTRACTOR. By way of example, if CONTRACTOR is responsible for inputting CITY's data, CITY's access to the Software will not include the ability to input, delete, or otherwise change such data. Moreover, access to data shall be limited to the employees, representatives and agents of CONTRACTOR and the authorized personnel of CITY. A complete and signed access form for each of CITY's personnel authorized to access the Software must be submitted to and approved by CONTRACTOR. 6. Statistical Reporting. Statistical and financial data reports will be available on the Software at all times that the Software is available. The format and content of the statistical data will be established and defined by CONTRACTOR and such reports may be added, modified or deleted without notice to CITY. Notwithstanding the foregoing, CITY may request that specific, custom reports be made available to it at an additional charge to be negotiated between CONTRACTOR and CITY. 7. Acknowledgement with Respect to Reports. With respect to each report generated by the Software, CITY acknowledges and agrees: (a) Such report represents a "snapshot" of a moment in time, and, as such, the snapshot may not be accurate with respect to financial results on the whole. (b) The underlying data may be subject to correction from time -to -time, which may change the results of the report or its interpretation. (c) The data represented in the report constitutes only a limited portion of all data available regarding CITY's business. Accordingly, any particular report may not accurately represent the CITY's then -current or future financial condition. 8. Security. CITY acknowledges that it is solely responsible for providing security software, including without limitation, firewalls and similar applications, to prevent unauthorized access to its computer systems. CONTRACTOR shall use commercially reasonable efforts to maintain the security of the Software, but shall not be responsible for the CITY's loss or dissemination of passwords or other breaches beyond CONTRACTOR's reasonable control. 9. Data protection. CONTRACTOR addresses customer privacy issues very seriously. CONTRACTOR agrees that it will not use or make available any personally identifiable information other than administering the client's account and collecting usage statistics in order to improve CONTRACTOR's products and service specifications. During the term of this Agreement and after termination or expiration of this Agreement, CONTRACTOR will not in any way transfer to any third party or use in direct or indirect competition with CITY any information or data posted by or for the benefit of CITY on CONTRACTOR's website and acknowledges that all such information is confidential ("Confidential Information"). Confidential Information includes, but is not limited to, the terms and conditions of this Agreement, technical information, price lists, data and business plans. Confidential Information is the exclusive property of the disclosing party and may be used by the receiving party solely in the performance of its obligations under this Agreement. CONTRACTOR acknowledges that its handling of CONTRACT FOR RESCUE AMBULANCE AND FIRE BILLING PAGE 15 AND RELATED PROFESSIONAL SERVICES information on behalf of client is or may be subject to federal, state or local laws, rules, regulation and restrictions regarding the privacy of consumer information. CONTRACTOR agrees to comply with all of such laws, rules, regulations and restrictions at its sole cost and expense. This Confidential Information section and all obligations contained therein will survive any termination or expiration of this Agreement. 10. Service disruption caused by customer actions. Although through there are limitations on the manipulation of critical server configuration files, server settings, etc., a customer is allowed, CONTRACTOR shall not be liable for service outages caused by direct customer actions. 11. Supplemental Indemnification (a) To the extent permitted by law and subject to the limited waiver of sovereign immunity set forth in s. 768.28, F.S., CITY shall indemnify, hold harmless and, at CONTRACTOR's request, defend CONTRACTOR, and its directors, officers, and employees, from and against any liabilities, claims, actions, damages, losses, costs and expenses (including court costs and reasonable fees of attorneys), brought by third parties against CONTRACTOR arising out of or resulting from CITY's infringement of such third party's intellectual property rights. (b) CONTRACTOR shall indemnify, hold harmless and, at CITY's request and upon CONTRACTOR's written agreement, defend CITY, and its directors, officers, and employees, from and against any liabilities, claims, actions, damages, losses, costs and expenses (including court costs and reasonable fees of attorneys), brought by third parties against CITY arising out of or resulting from CONTRACTOR's infringement of such third party's intellectual property rights. (c) CONTRACTOR's solutions are designed and hosted with the utmost consideration for data privacy concerns, adhering to federal and state guidelines and industry best practices, providing audit trails and notifications of all system transactions. CONTRACTOR maintains adequate professional liability insurance and will provide CITY with a Certificate of Insurance for such. In no event shall Licensor or its licensors or suppliers pay for incidental, indirect, special, or consequential damages, even if they have been advised of or should have foreseen, the possibility of such damages beyond the values as maintained in the professional liability insurance. (d) Both parties shall promptly notify each other in writing. Either party may, at its sole discretion and expense, participate in the defense of any claim or action and any negotiations for settlement. No settlement which may adversely affect either party's rights or obligations shall be made without either party's prior written approval CONTRACT FOR RESCUE AMBULANCE AND FIRE BILLING PAGE 16 AND RELATED PROFESSIONAL SERVICES Exhibit C Business Associate Agreement This Business Associate Agreement ("Agreement") is between City of Tamarac ("Covered Entity") and ADPI-Intermedix ("Associate") and is effective as of the date this entire Agreement is executed (the "Effective Date"). WHEREAS, the Agreement requires Associate to have access to and/or to collect or create Protected Health Information ("PHI") in order to carry out Associate's functions on behalf of Covered Entity; WHEREAS, Covered Entity and Associate intend to protect the privacy and provide for the security of PHI disclosed by Covered Entity to Associate or collected and created by Associate pursuant to the Agreement in compliance with the Health Insurance Portability and Accountability Act of 1996, Public Law 104-191 (" HIPAX) and the regulations promulgated thereunder, including, without limitation, the regulations codified at 45 CFR Parts 160 and 164 ("HIPAA Regulations"), and other applicable laws, in each case, as amended from time to time; and WHEREAS, the HIPAA Regulations require Covered Entity to enter into an agreement with Associate containing certain requirements with respect to the use and disclosure of PHI and which are contained in this Agreement. NOW, THREFORE, in consideration of the mutual promises contained herein and the exchange of information pursuant to this Agreement, the parties agree as follows: Definitions Capitalized terms used herein without definition shall have the meanings as ascribed thereto in the HIPAA Regulations. 2. Obligations of Associate a. Permitted Uses and Disclosures. Associate shall not use or disclose PHI except for the purpose of performing Associate's obligations under the Agreement and as permitted under the Agreement or as required By Law. Further, Associate shall not use PHI in any matter that would constitute a violation of the HIPAA Regulations or other applicable federal or state law if so used by Covered Entity, except that Associate may use PHI (i) for the proper management and administration of Associate; (ii) to carry out the legal responsibilities of Associate; or (iii) for Data Aggregation purposes involving one or more Affiliate Entity (as defined herein) of Covered Entity for the Health Care Operations of Covered Entity. For purposes of this Agreement, "Affiliate Entity" shall mean an individual or corporation, partnership or other legal entity that controls, is controlled by or under common control with Covered Entity. b. Appropriate Safeguards. Associate shall implement administrative, physical, and technical safeguards that (i) reasonably and appropriately protect the confidentially, integrity, and availability of electronic PHI that it creates, receives, maintains or transmits on behalf of Covered Entity, and (ii) prevent the use or disclosure of PHI other than as contemplated by the Agreement and this Business Associate Agreement. Associate shall maintain a comprehensive written information privacy and security program that CONTRACT FOR RESCUE AMBULANCE AND FIRE BILLING PAGE 17 AND RELATED PROFESSIONAL SERVICES includes administrative, physical, and technical safeguard appropriate to the size and complexity of the Associate's operations and the nature and scope of its activities. Use and disclosure of de -identified PHI is not permitted by this Agreement without the prior written consent of Covered Entity. C. Duty to Mitigate. Associate agrees to mitigate, to the extent practicable, any harmful effect that is known to Associate of a use or disclosure of PHI by Associate in violation of the requirements of this Agreement. d. Reporting of Security Incident and/or Improper Use or Disclosure. Associate shall report to Covered Entity, by telephone, a Security Incident any use and/or disclosure of PHI other than as provided for by the Agreement within a reasonable time of becoming aware of such Security Incident and/or use or disclosure (but not later than 12 hours thereafter), in accordance with the notice provisions set forth herein. Such notice shall take (i) prompt action to cure any such deficiencies as reasonably requested by Covered Entity, and (ii) any action pertaining to such Security Incident and/or unauthorized disclosure required by applicable federal and state laws and regulations. e. Associate's Agents. To the extent that Associate uses one or more subcontractors or agents to provide services under the Agreement, and such subcontractors or agents receive or have access to PHI, Associate shall sign an agreement with such subcontractors or agents containing in substantially the same provisions as this Agreement (the "Subcontractors Agreement") and further identifying Covered Entity as,a third party beneficiary with rights of enforcement and indemnification from such subcontractors or agents in the event of any violation of the Subcontractors Agreement. Associate shall implement and maintain sanctions against agents and subcontractors that violate such restrictions. f. Access to PHI. Within 10 days of receipt of a request, Associate shall make PHI maintained in a Designated Record Set available to Covered Entity or, as directed by Covered Entity, to an individual to enable Covered Entity to fulfill its obligations under Section 164.524 of the HIPAA Regulations. In the event that any individual request access to PHI directly from Associate, Associate shall forward such request to Covered Entity. A denial of access to requested PHI should not be made without the prior written consent of Covered Entity. g. Agreement of PHI. Associate shall incorporate any amendment to PHI maintained in a Designated Record Set that Covered Entity directs or agrees to, within 10 days of receipt of a request therefore by Covered Entity or an individual to enable Covered Entity to fulfill its obligations under Section 164.526 of the HIPAA Regulations. If any individual request an amendment of PHI directly from Associate, Associate must notify Covered Entity in writing within five days of the request. A denial of amendment of PHI maintained by Associate or its agents or subcontractors shall not be made without the prior written consent of Covered Entity. h. Accounting Rights. Within 10 days of notice by Covered Entity of a request for an accounting of disclosure of PHI, Associate and its agents or subcontractors shall make available to Covered Entity the information required to provide an accounting of disclosures to enable Covered Entity to fulfill its obligations under Section 164.528 of the HIPAA Regulations. In accordance with the HIPAA Regulation, Associate shall not include in such an accounting those disclosures made: (i) to carry out treatment, payment or health care operations, as provided in Section 164.502 of the HIPAA CONTRACT FOR RESCUE AMBULANCE AND FIRE BILLING PAGE 18 AND RELATED PROFESSIONAL SERVICES Regulations; (ii) to individuals of PHI about them as provided in Section 164.502 of the HIPAA Regulations; (iii) pursuant to an authorization as provided in section 164.508 of the HIPAA Regulation; (iv) to persons involved in the individual's care or other notification purposes as provided in Section 164.510 of the HIPAA Regulations; (v) for national security or intelligence purposes as provided in Section 164.512 (k)(2) of the HIPAA Regulations; or (vi) to correctional institutions or law enforcement officials as provided in Section 164.512 (k)(5) of the HIPAA Regulations. Associate agrees to implement a process that allows for an accounting of disclosures of PHI to be collected and maintained by Associate and its agents or subcontractors. Further, Associate agrees that upon termination or expiration of the Agreement, Associate shall provide to Covered Entity an accounting of all such disclosures made since the compliance date of the HIPAA Regulations. At a minimum, such information shall include: (i) the date of disclosure; (ii) the name of the entity or person who received PHI and, if known, the address of the entity of the person; (iii) a brief description of PHI disclosed; and (iv) a brief statement of purpose of the disclosure that reasonably informs the individual of the basis for the disclosure or a copy of the written request for disclosure. In the event that the request for an accounting is delivered directly to Associate or its agents or subcontractors, Associate shall, within five days of a request, forward it to Covered Entity in writing. It shall be Associate's responsibility to prepare, and Covered Entity's responsibility to deliver, any such accounting requested. Associate shall not disclose any PHI, except in accordance with this Agreement. i. Governmental Access to Records. Associate shall make its internal practices, books and records relating to the use and disclosure of PHI available to the Secretary of the U.S. Department of Health and Human Services (the "Secretary") for purposes of determining Covered Entity's compliance with the HIPAA Regulations. Notwithstanding the forgoing, no attorney -client, accountant -client or other legal privilege shall be deemed waived by Covered Entity or Associate by virtue of this section. Except to the extent prohibited by law, Associate agrees to notify Covered Entity of all requests served upon Associate for information or documented by or on behalf of the secretary. Associate shall provide to Covered Entity a copy of any PHI that Associate provide to the Secretary concurrently with providing such PHI to the Secretary. j. Minimum Necessary. Associate (and its agents or subcontractors) shall only, request, use and disclose the minimum amount of PHI necessary to accomplish the purpose of the request, use or disclosure. k. Data Ownership. Associate acknowledges that Associate has no ownership rights with respect to the PHI. I. Associate's Insurance. Associate shall obtain and maintain, during the term of the Agreement, reasonable liability insurance covering claims based on any violation by Associate of the terms of this Agreement, if such insurance is reasonably available. A copy of such policy or a certificate evidencing such policy shall be provided to Covered Entity upon request. M. Audits; Inspection and Enforcement. Within 10 days of a written request by Covered Entity, Associate and its agents or subcontractors shall allow Covered Entity to conduct a reasonable inspection of the facilities, systems, books, records, agreements, policies and procedures relating to the use or disclosure of PHI pursuant to this Agreement for the purpose of determining whether Associate has complied with this Agreement; provided, however, that (i) Associate and Covered Entity shall mutually CONTRACT FOR RESCUE AMBULANCE AND FIRE BILLING PAGE 19 AND RELATED PROFESSIONAL SERVICES agree in advance upon the scope, timing and location of such an inspection; (ii) Covered Entity shall protect the confidentially of all confidential and proprietary information of Associate to which Covered Entity has access during the course of such inspection; and (iii) Covered Entity shall execute a nondisclosure agreement, upon terms mutually agreed upon by the parties, if requested by Associate. The fact that Covered entity inspects, or fails to inspect, or has the right to inspect, Associate facilities, systems, books, records, agreement, policies, and procedures does not relieve Associate of its responsibility to comply with his Agreement, nor does Covered Entity's (i) failure to detect or (ii) detection, but failure to notify Associate or require Associate's remediation of any unsatisfactory practices, constitute acceptance of such practices or a waiver of Covered Entity's enforcement rights under this Agreement. n. State Privacy Laws. Associate shall comply with state laws to extent that such state privacy laws are not preempted by HIPAA. 3. Termination a. Breach. A breach or violation by Associate of any provision of this Agreement, as determined by Covered Entity, shall constitute a breach of this Agreement and shall provided grounds for immediate termination of the Agreement by Covered entity under the Agreement. b. Reasonable Steps to Cure Breach. If covered entity knows of a pattern of activity or practice of Associate that constitutes a material breach or violation of the Associate's obligations under the provisions of this Agreement and elects not to first terminate the Agreement pursuant to Section1a., then Covered Entity may take reasonable steps to cure such breach or end such violation, as applicable. If Covered Entity's efforts to cure such breach or end such violation are unsuccessful (in the sole judgment of Covered Entity), Covered entity shall either (i) terminate the Agreement, if feasible or (ii) if termination of the Agreement is not feasible, Covered Entity shall report Associate's breach or violation to the Secretary. C. Judicial or Administrative Proceedings. Covered Entity may terminate the Agreement, effective immediately, if (i) Associate is named as a defendant in a criminal proceeding for an offense related to healthcare or (ii) a finding or stipulation that Associate has violated any standard or requirement of any law or regulation relating to healthcare is made in any administrative or civil proceeding in which Associate has been joined. d. Effect of Termination. Upon termination of the Agreement for any reason, Associate shall either return or destroy all PHI, as requested by Covered Entity, that Associate or its agents or subcontractors still maintain in any form, and shall retain no copies of such PHI. If Covered Entity requests that Associate return PHI, such PHI shall be returned in a mutually agreed upon format and timeframe, at no additional charge to Covered Entity. If return or destruction is not feasible, Associate shall continue to extend the protections of this Agreement to such information, and limit further uses and disclosures of such PHI to those purposes that make the return or destruction of such PHI not feasible. If associate is to destroy the PHI, Associate shall certify in writing to Covered Entity that such PHI has been destroyed. 4. Indemnity CONTRACT FOR RESCUE AMBULANCE AND FIRE BILLING PAGE 20 AND RELATED PROFESSIONAL SERVICES Associate hereby agrees to indemnify and hold harmless Covered Entity its affiliates, and their respective officers, directors, shareholders, employees and agents from and against any and all liability, loss, fines, penalties, damage, claims or causes of action and expenses associated therewith (including, without limitation, court costs and attorney's fees) caused directly and indirectly by Associate's breach of its obligation under this Agreement. Covered Entity may enforce Associate's obligations hereunder by seeking equitable relief, without bond, which remedy shall be nonexclusive. 5. Disclaimer Covered entity makes no warranty or representation that compliance by Associate with this Agreement, HIPAA or the HIPAA Regulations will be adequate or satisfactory for Associate's own purposes. Associate is solely responsible for all decisions made by Associate regarding the safeguarding of PHI. 6. Certification To the extent that Covered Entity determines it is necessary in order to comply with Covered Entity's legal obligations pursuant to HIPAA relating to certification of its security practices, Covered Entity or its authorized agents or contractors, may, at Covered Entity's expense, examine Associate's facilities, systems, procedures and records as may be necessary for such agents or contractors to certify to Covered Entity the extent to which Associate's security safeguards comply with HIPAA, the HIPAA Regulations. 7. Amendment The parties acknowledge that state and federal laws relating to data security and privacy are rapidly evolving and that amendment of this Agreement may be required to provide for procedures to ensure compliance with such developments. The parties specifically agree to take such action as is necessary to implement the standards and requirements of HIPAA, the HIPAA Regulations and other applicable laws relating to the security or confidentially of PHI. The parties understand and agree that Covered Entity must receive satisfactory written assurance from Associate that Associate will adequately safeguard all PHI. Upon the request of Covered Entity, Associate agrees to promptly enter into negotiation concerning the terms of an amendment to this Agreement embodying written assurance consistent with the standards and requirements of HIPAA, the HIPAA Regulations or other applicable laws. Covered Entity may terminate the Agreement upon 30 days written notice in the event (i) Associate does not promptly enter into negotiations to amend this Agreement when requested by Covered Entity pursuant to this Section 7 or (ii) Associate does not enter into an amendment to this Agreement providing assurances regarding the safeguarding of PHI that Covered Entity, in its sole discretion, deems sufficient to satisfy the standards and requirements of HIPAA and the HIPAA Regulations. 8. Assistance in Litigation or Administrative Proceedings Associate shall make itself, and any subcontractors, employees or agents assisting Associate in the performance of its obligations under this Agreement, available to Covered Entity, to testify as witnesses, or otherwise, in the event of litigation or administrative proceedings being commenced against Covered Entity, its directors, officers or employees based upon a claimed violation of HIPAA, the HIPAA Regulations or other laws relating to security and privacy, except where Associate or its subcontractor, employee or agent is a named adverse party. CONTRACT FOR RESCUE AMBULANCE AND FIRE BILLING PAGE 21 AND RELATED PROFESSIONAL SERVICES 9. No Third Party Beneficiaries Nothing express or implied in the Agreement is intended to confer, nor shall anything herein confer, upon any person other than Covered Entity, Associate and their respective successors or assigns, any rights, remedies, obligations, or liabilities whatsoever. 10. Effect on Agreement Except to the extent inconsistent with this Agreement, all other terms of the Agreement shall remain in force and in effect. 11. Survival The provisions of this Agreement shall survive the termination or expiration of the Agreement. 12. Interpretation The provisions of this Agreement shall prevail over any provisions in the Agreement that may conflict or appear inconsistent with any provision in this Amendment. This Agreement shall be interpreted s broadly as necessary to implement and comply with HIPAA and the HIPAA Regulation. The parties agree that any ambiguity in this Agreement shall be resolved in favor of a meaning that complies and is consistent with HIPAA and the HIPAA Regulations. 13. Governing Law This Business Associate Agreement shall be construed in accordance with the laws of the State of Florida. 14. Notices All notices required or permitted under this Business Associate Agreement shall be in writing (except as otherwise required by Section 2.d.) and sent to the other party as directed below or as otherwise directed by either party, from time to time, by written notice to the other. All such notices shall be deemed validly given upon receipt of such notice by certified mail, postage prepaid, facsimile transmission (solely with respect to notification pursuant to Section 2.d.) or personal or courier delivery: If Covered Entity: City of Tamarac ATTN: Fire Rescue Department 6000 Hiatus Road Tamarac, FL 33321 If to Associate: ADPI-Intermedix 6451 N Federal Highway, Suite 1002 Ft. Lauderdale, FI 33308 Attn: Joe McCloskey Telephone no: 954-308-8714 Facsimile no: 305-521-0785 CONTRACT FOR RESCUE AMBULANCE AND FIRE BILLING PAGE 22 AND RELATED PROFESSIONAL SERVICES