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HomeMy WebLinkAboutCity of Tamarac Resolution R-2007-104Temp. Reso. #11233 — June 20, 2007 Page 1 CITY OF TAMARAC, FLORIDA RESOLUTION NO. R-2007- C� 1 A RESOLUTION OF THE CITY COMMISSION OF THE CITY OF TAMARAC, FLORIDA, ADOPTING THE GUIDING STRATEGIES AND GOALS OF THE "CITY OF TAMARAC STRATEGIC PLAN FY 2008"; PROVIDING FOR CONFLICTS; PROVIDING FOR SEVERABILITY; AND PROVIDING FOR AN EFFECTIVE DATE. WHEREAS, the health, safety and welfare of the residents and employees of the City of Tamarac is a foremost concern of the City Commission; and WHEREAS, the City of Tamarac has been engaged in strategic planning since 1997; and WHEREAS, the City of Tamarac has been pursuing High Performance Government since December 2004; and WHEREAS, the City Commission has identified those issues and topics upon which the City should focus its current and future efforts; and WHEREAS, the City has developed a vision statement for the future of Tamarac; and WHEREAS, in response, the City staff gathered additional input from the workforce and community to prepare the strategic plan; and WHEREAS, the new strategic plan serves as a "roadmap" to achieve the city's vision; and WHEREAS, the document "City of Tamarac Strategic Plan FY 2008" (attached hereto as Exhibit A) is a product of the direction given by the City Commission and information gathered from the community and workforce; and Temp. Reso. #11233 — June 20, 2007 Page 2 WHEREAS, the document "City of Tamarac Strategic Plan FY 2008" contains guiding strategies and goals that will provide guidance for every Department and every member of the workforce in achieving Tamarac's vision; and WHEREAS, the City Manager recommends that the City Commission adopt the guiding strategies and goals of the "City of Tamarac Strategic Plan FY 2008" document; and WHEREAS, the City Commission of the City of Tamarac, Florida, deems it to be in the best interest of the citizens and residents of the City of Tamarac to adopt the guiding strategies and goals of the "City of Tamarac Strategic Plan FY NOW, THEREFORE BE IT RESOLVED BY THE CITY COMMISSION OF THE CITY OF TAMRAC, FLORIDA; SECTION 1: The foregoing Whereas clauses are hereby ratified and confirmed as being true and correct and are hereby made a specific part of this resolution upon adoption hereof. SECTION 2: The City Commission of the City of Tamarac hereby adopts the guiding strategies and goals of the "City of Tamarac Strategic Plan FY 2008". SECTION 3: All resolutions or parts of resolutions in conflict herewith are hereby repealed to the extent of such conflict. SECTION 4: If any clause, section, or other part of application of this Resolution is held by any court of competent jurisdiction to be unconstitutional or 1 1 Temp. Reso. #11233 — June 20, 2007 Page 3 invalid, in part or application, it shall not affect the validity of the remaining portions or applications of this Resolution. SECTION 5: This Resolution shall become effective immediately upon its passage and adoption. PASSED, ADOPTED AND APPROVED this I 11hday of 1) ti , 2007. ATTEST: MARION SWE SON, CMC CITY CLERK I HEREBY CERTIFY that I have approved this RESOLUTION as to form. RECORD OF COMMISSION VOTE: MAYOR FLANSBAUM-TALABISCO DIST 1: COMM. PORTNER DIST 2: COMM. ATKINS-GRAD DIST 3: V/M SULTANOF DIST 4: COMM. DRESSLER CITY OF TAMARAC STRATEGIC PLAN 'IV 11:111 I.AAK1111111, OUR VISION The City of Tamarac, Our Community of Choice — Leading the nation in quality of life though safe neighborhoods, a vibrant economy, exceptional customer service, and recognized excellence OUR MISSION We are "Committed to Excellence... Always" It is our job to foster and create an environment that: Responds to the customer Creates and innovates Works as a team Achieves results Makes a difference OUR VALUES As stewards of the public trust, we value: Vision Integrity Efficiency Quality Service INTRODUCTION Incorporated in 1963, the City of Tamarac is committed to being a High Performance Organization (HPO). This means we are committed to: Listening to our customers Providing innovative leadership Communicating our vision Providing financial planning Empowering employees Being high performance requires a planned approach to the delivery of programs and services. This planning ensures that resources are used wisely to meet the needs of all of our stakeholders, including Tamarac residents, businesses and employees. Our commitment to high performance involves the creation of a strategic plan to guide and sustain the City. Tamarac's strategic plan is built upon our vision statement, which was created with input from our Commission, citizens and employees. While the vision statement ultimately reflects where we want Tamarac to be in the future, the strategic plan is the road map to get us there. The strategic plan contains five guiding strategies which provide direction as we develop programs and services to meet the needs of our ever -changing community. Fallowing the creation of the strategic plan, each department creates a business plan which outlines the specific steps to be taken to implement the plan. Performance measures are then tied to these actions to measure their progress and ensure that all efforts remain focused on Tamarac's vision for the future. In this way, the strategic plan provides a direct link between the vision and mission of the City and the services and programs we provide. The five guiding strategies in this document are: Inclusive Community Strong Economy in a Healthy Environment Dynamic Organizational Culture Clear Communication A Vibrant Community As you read this document, you will note that each guiding strategy contains background information identifying its importance to Tamarac. Also included are a series of goals the city has committed to accomplishing in furtherance of the strategic plan and our vision for the future. Guiding Strategy # 1 — Inclusive Community The City of Tamarac is committed to providing programs and services that meet the needs of an increasingly diverse community. Background. - The City of Tamarac is experiencing the most dynamic period in its 44-year history. As the Baby Boomer generation ages, the average age of Americans is increasing; however, in Tamarac the average resident is getting younger. If this trend continues, by the year 2012 the average Tamarac resident will be in his or her early forties. Like the communities surrounding us, Tamarac is also becoming more diverse. The schools in our area have seen significant changes as the number of nationalities, religions, and cultures have continued to grow. As the face of Tamarac continues to change, we will actively seek to understand the needs of this dynamic population, and provide programs and services to meet these needs. Goals: o Recognize and embrace cultural diversity o Identify customers and their needs o Gather and use feedback to continually refine programs and services for the community o Provide community education and outreach o Develop partnerships o Benchmark programs and services Guiding Strategy # 2 -- Strong Economy in a Healthy Environment The City of Tamarac will utilize innovative management to develop and maintain a strong financial base, while balancing the financial needs of the City with preservation of the environment. Background. - Like many cities in South Florida, the City of Tamarac is facing significant financial challenges such as rising housing costs, stagnant wages, and pending property tax reform. Tamarac is proactively working to ensure that the City is poised to face whatever challenges the future may hold. This changing financial climate requires that we find new, cost effective ways to both communicate with and deliver services to our customers. Increased use of technology provides one method by which we can accomplish this objective, while innovative management provides another. As an innovative government, Tamarac has long been on the forefront of environmental efforts. As one of the first cities in Broward County to implement curbside recycling, great strides have been made to protect natural resources. Tamarac is known for excellent water quality and an aggressive "culture of conservation" campaign which promotes increased efficiency and reduced water consumption. Looking to the future, we understand the importance of balancing the needs of the City with those of the environment. Goals: o Encourage innovative management practices o Leverage tax dollars by identifying alternative funding sources o Develop, refine and update financial policies and procedures o Utilize technology to automate the delivery of services and information o Implement annual review of programs o Seek regional solutions to local challenges o Develop environmental initiatives Guiding Strategy # 3 -- Dynamic Organizational Culture The City of Tamarac will create and sustain a culture conducive to development and retention of skilled employees. Background. Talented, well -trained employees will continue to play an important role in providing the best services to the citizens of Tamarac. We are "Committed to Excellence... Always." Recruiting and retaining employees is a primary concern in today's labor market. like every employer in our area, Tamarac has lost employees who have relocated outside of the county or state due to housing costs, while others have simply retired. Trends indicate that all employers will face labor shortages in the future. Unlike the employee of today, who comes to a position with a certain skill set, the employee of tomorrow will be trained in skills and competencies needed to fulfill job requirements after they begin work. Teamwork will be integral — employees will collaborate with each other to find solutions to workforce issues and they will be empowered to implement those solutions. In order to continue to provide high levels of service in a cost effective manner, workforce planning is crucial. Goals: o Foster an organizational culture focused on: - Employee empowerment - Training and development - Retention - Exceptional customer service o Sustain a professional and ethical organization at the highest level o Utilize community partnerships to develop departmental internship programs o Utilize mentoring and succession planning to provide continuity o Gather and use feedback to continually refine programs and services for the workforce Guiding Strategy # 4 — Clear Communication The City of Tamarac will increase communication within the organization and throughout the City. We will increase both awareness of and participation in city government. Background: We know that the best way to determine the needs of our citizens and employees is to ask them. Opening the lines of communication continues to be a priority in the City of Tamarac. We are dedicated to continuing to effectively collect and respond to customer feedback. As the community continues to change, we are committed to implementing new programs and building new facilities that reflect the needs and wants of all citizens. This means operating in an environment where employees have the information they need readily available, and where interdepartmental communication, empowerment and two-way communication are a priority. This proactive approach includes customer and employee surveys, comment cards, citizen and employee focus groups, community meetings and outreach. Tamarac is committed to continuing to provide those services that are most valued, and keeping the community abreast of the programs and services we offer. Goals: o Increase citizen awareness of the role of local government o Encourage citizen and employee participation in local government o Promote recognition of high performing programs and services o Enhance visibility of City programs and services o Sustain an open dialogue with the community and employees o Utilize technology to provide up to date information and gather community feedback Guiding Strategy # 5 — A Vibrant Community The City of Tamarac will continually revitalize our neighborhood and business districts. Background: When asked why they decided to move to Tamarac, residents and businesses cite Tamarac's high quality, affordable housing, and safe, attractive neighborhoods and business areas. This is the direct result of a proactive approach taken to ensure that community standards are established and met in Tamarac, allowing us to grow in a way that adds value to our citizens. As growth continues and certain neighborhoods and business districts continue to age, it is imperative that we work together to develop strategies and actions to address the needs of different segments of the community. We must ensure that we develop new property, and redevelop existing property, at a level the City can sustain. Goals: o Be accessible and responsive to our neighborhood and business partners o Develop an understanding of the unique needs of each neighborhood and commercial area o Establish pedestrian -friendly, mixed -use corridors o Provide support and services to ensure communities remain safe and attractive o Provide a balanced approach to business attraction and retention