Loading...
HomeMy WebLinkAboutCity of Tamarac Resolution R-2001-1361 Temp. Reso. #9395 May 15, 2001 Page 1 of 4 CITY OF TAMARAC, FLORIDA RESOLUTION NO. R-2001-136 A RESOLUTION OF THE CITY COMMISSION OF THE CITY OF TAMARAC, FLORIDA, ACCEPTING THE SOLID WASTE FRANCHISE COMPLIANCE REVIEW OF WASTE MANAGEMENT, INC. PREPARED BY DMG-MAXIMUS, INC. ON APRIL 27, 2001; ACCEPTING A NEGOTIATED SETTLEMENT IN THE AMOUNT OF $20,000 FROM WASTE MANAGEMENT, INC. IN FINAL PAYMENT FOR FRANCHISE FEES, LATE FEES AND INTEREST DUE THE CITY OF TAMARAC FOR THE AUDIT PERIOD OF APRIL 1, 1999 TO JUNE 30, 2000; PROVIDING FOR CONFLICTS; PROVIDING FOR SEVERABILITY; AND PROVIDING FOR AN EFFECTIVE DATE. WHEREAS, on February 24, 1993, the City entered into a Franchise Agreement with Waste Management, Inc. for residential multi -family solid waste collection by Ordinance 0-93-3; and WHEREAS, the Franchise Agreement states in Article 3 — "Fees/Revenues", Section 3.1, "Street Use Fee": that "Contractor hereby agrees to pay City an amount equal to fifteen percent (15%) of all Gross Receipts" and further states in Section 8.2, "Records": that the "City may, upon reasonable notice, cause an audit to be performed by City personnel or by an independent party designated by City"; and WHEREAS, Ordinance 0-95-15 authorized the execution of an Addendum to the February 24, 1993 Agreement to extend the Agreement between Waste Management and the City of Tamarac until December 31, 2001; and Temp. Reso. #9395 May 15, 2001 Page 2 of 4 WHEREAS, the City of Tamarac entered into an Agreement with the Florida League of Cities in conjunction with DMG-Maximus, Inc, to audit the solid waste franchise fee payments to the City for the period of April 1, 1999 until June 30, 2000 and the report was submitted to the City on April 27, 2001, and is attached hereto as Exhibit "A"; and WHEREAS, DMG-Maximus recommends that Waste Management remit $966 to the City due to late fees and that Waste Management remit $1,244 to the City for failure to remit proper franchise payment and that the City negotiate a payment between $2,010 to $30,634 for the period April 1, 1999 to June 30, 2000; and WHEREAS, the City and Waste Management have negotiated the sum of $20,000 to settle all franchise fees, late fees and interest due the City for the period of April 1, 1999 until June 30, 2000; and WHEREAS, the Director of Finance recommends that the City of Tamarac accept the sum of $20,000 from Waste Management as settlement for franchise fees, late fees and interest due the City for the period of April 1, 1999 until June 30, 2000; and WHEREAS, the City Commission of the City of Tamarac, Florida, deems it to be in the best interest of the citizens and residents of the City of Tamarac to accept the sum of $20,000 from Waste Management as settlement for franchise fees, late fees and interest due the City for the period of April 1, 1999 until June 30, 2000. 11 Ll 1 Temp. Reso. #9395 May 15, 2001 Page 3 of 4 NOW, THEREFORE, BE IT RESOLVED BY THE CITY COMMISSION OF THE CITY OF TAMARAC, FLORIDA: SECTION 1: The foregoing "WHEREAS" clauses are hereby ratified and confirmed as being true and correct and are hereby made a specific part of this Resolution. SECTION 2: The appropriate City officials are hereby authorized to accept the DMG-Maximus Solid Waste Franchise Compliance Review of Waste Management, Inc. SECTION 3: The appropriate City officials are hereby authorized to accept a negotiated settlement in the amount of $20,000 from Waste Management, Inc. in final payment for franchise fees, late fees and interest due the City of Tamarac for the audit period of April 1, 1999 to June 30, 2000. SECTION 4: All resolutions or parts of resolutions in conflict herewith are hereby repealed to the extent of such conflict. SECTION 5: If any clause, section, other part or application of this Resolution is held by any court of competent jurisdiction to be unconstitutional or invalid, in part or application, it shall not affect the validity of the remaining portions or applications of this Resolution. Temp. Reso. #9395 May 15, 2001 Page 4 of 4 SECTION 6: This Resolution shall become effective immediately upon its passage and adoption. PASSED, ADOPTED AND APPROVED this 23rd day of May, 2001. TEST: MARION S ENSON, CMC - CITY CLERK I HEREBY CERTIFY that I have a�ppproved this RESOLUTION as to form. MITCHELL S. CITY ATTO JQE SCHREIBER, MAYOR RECORD OF COMMISSION VOTE: MAYOR SCHREIBER C U. ,e DIST 1: COMM. PORTNER C_ C .0 DIST 2: COMM. MISHKIN DIST 3: V/M SULTANOF C. e DIST 4: COMM. ROBERTS L ,61i �J 1 k'V3"�' PRIVATE & CONFIDENTIAL FINAL REPORT CITY OF TAMARAC, FLORIDA SOLID WASTE FRANCHISE COMPLIANCE REVIEW Of WASTE MANAGEMENT, INC. Prepared: April 27, 2001 F DMG-MAXIMUS, INC. 8303 Southwest Freeway, Suite 900 Houston, Texas 77074-1601 (713) 541-5457 800/259-1206 (713) 541-6649(FAX) dmghouston@dmg.maxinc.com -2�4 73 7 r CITY OF TAMARAC, FLORIDA WASTE MANAGEMENT, INC. SOLID WASTE FRANCHISE COMPLIANCE REVIEW CONTENTS PAGE Executive Summary 1 Introduction , Franchise Overview , a Scope Accounting Records and Practice S Audit TAethodology 6 Findings 7 Conclusion 12 Summary of Findings 12 Summary of Recommendations 1 CITY OF TAMARAC, FLORIDA SOLID WASTE FRANCHISE COMPLIANCE REVIEW OF WASTE MANAGEMENT, INC EXECUTIVE SUMMARY The following key findings and recommendations resulted from the Florida League of Cities, Inc. (FLC) and DMG-MAXIMUS, Inc.'s review of Waste Management compliance with the franchise fee requirements of the City of Tamarac, for the period of April 1, 1999 to June 30, 2000. FINDINGS 1) Waste Management remitted its payments past the due date several times during the audit period. The interest due the City for these delinquent payments is $ 966. ?) Provisions in the franchise agreement allow the City to assess interest on underpayments due to calculation errors. Interest due the city is $1.244. 3) Waste Management did not maintain adequate reports to support adjustments and gross receipts amounts utilized to calculate the City's payments. Failure to do so hindered the City's ability to audit records. 4) Waste Management did not provide notarized monthly and annual statements that detail the components of the gross receipts amount used to calculate the City's payments as required by the franchise agreement. 5) DMG prepared three payment trend analysis models to evaluate payments made to the CIM These models were developed in order to determine whether the 1999 payments made by the company were consistent with the City's historical payments records. Based on this review, DMG estimates that there may be a possible underpayment in rancye between $2.010 or as high as $30,634. Z RECOMMENDATIONS 1) Request that Waste Management maintain copies of general ledgers, subsidiary reports and other records. These records should be maintained at Waste's headquarters in Pompano Beach, Florida that will allow the City to audit the accuracy of the base used to calculate the City's franchise fee payments. 2) Request that Waste Management provide notarized monthly and annual statements detailing the categories of gross receipts. The statements should accompany their monthly Street Use Fee. 3) Request that Waste Management remit $966 to the City of Tamarac due to the late submittal of Street Use Fee payments that are due thirty days (30) after the end of the month. 4) Request that Waste Management remit $1.244 to the City of Tamarac due to the failure to remit the proper franchise payment. 5) City needs to review the annual payment trend information with the Company to request information to support why the Company has remitted approximately $2,010 to $30,634 less for the period FY99 to FY00. 2 INTRODUCTION Waste Management, Inc. is the largest solid waste company in North America, providing collection, transfer, landfill, recycling and waste -to -energy services to municipal, residential, commercial and industrial customers throughout the United States, Canada. Mexico and Puerto Pico. The company is headquartered in Houston, Texas. FRANCHISE OVERVIEW Multi-Familv Solid Waste Collection The City of Tamarac, Florida (City) granted Waste Management, Inc. (Waste), d/b/a as Southern Sanitation, a franchise agreement, Ordinance 0-93-3, tocollectwaste materials for residential multi -family housing. "The agreement was codified on February 24, 1993 and the expiration date was originally scheduled for December 31, 1997. The Board of Commissioner extended the agreement to December 31, 2001 on September 27, 1995. Waste is required to remit a Street Use Fee of fifteen percent (15%) of all gross receipts derived from residential solid waste customers. The franchise fee and notarized monthly and annual statements are due to the City thirty days (30) days after the end of the month. The company is required to pay a delinquency charge if the fee is remitted after the required grace period. The interest factor is based on the prime rate for the Chase Manhattan Bank, plus one percent (1%). Commercial Solid Waste Collection The City granted Waste Management a non-exclusive three-year agreement, Ordinance 0-92-41, to provide commercial waste hauling services within the corporate limits of the City. Southern Sanitation is required to remit a Street Use Fee of ten percent (10%) of its gross receipts from commercial solid waste customers within the corporate limits of Tamarac. The franchise fee and notarized monthly and annual statements are due to the City thirty days (30) days after the end of the month. The Company is required to pay a delinquency charge, prime rate plus one percent, if the fee is remitted after the required grace period. SCOPE This franchise fee compliance review was performed at the request of the City of Tamarac, Florida. The review covered the period April 1999 to June 2000 and included the following objectives: 1) Obtain a list of all Tamarac customer billings and collections by Waste Management during their regular periodic billing cycle prior to their system conversion. Obtain a list of all Tamarac customer billings and collections by Waste Management during each of their regular monthly billing cycles after their system conversion. 3 2) Select a sample of at least fifty (50) large dollar amount and commercial accounts billed prior to the conversion and trace these balances after the computer conversion to confirm whether service billings were accurately calculated, collected. included timely and accurately in Waste's Management total receipts and were included timely in the company's monthly franchise payment to the City. 3) Electronically and analyticalhy compare and contrast these monthly service billings in total, and trace individual large dollar amounts and commercial accounts, noting billing differences and changes through April 2000. Investigate and document the cause of differences. 4) Test the franchise fee calculation for a sample test of accounts in months before and after the conversion to ensure consistency and contract compliance regarding customer billing and Waste's franchise fee calculation. 5) Review accounts receivable aging reports and collection efforts for reasonableness during April 1998 through April 2000. Ascertain the percentage of delinquent accounts by reviewing the aging reports and determine the impact on future cash collections and franchise fees. Gain an understanding of the collection efforts of Waste Management and document how collections are being properly credited to accounts and that the franchise frees are remitted to the City. 6) Obtain a copy of Waste Management, Inc.°s S1 2 million accounts receivable write-off, analyze and document the impact on collection and remittance of franchise fees to the City. 7) For each month, compare the general ledger accounts. journals and other supporting schedules of Waste to the total monthly customer receipts for that month and compare them to amount and payment date for remitted franchise fee payments to the City. For at least three of these months, verify that individual test customer collections are included in these totals monthly customer receipts that in turn correspond to Waste's monthly franchise remittance. 8) Calculate and determine the delinquency charges for late franchise fee payments made to the City for monthly receipts and compare to City franchise remittance in accordance with franchise agreement. Extrapolate and apply delinquency charges from test account receipts/remittances to the total monthly customer receipts. Reflect an assessment of total delinquency charges due the City. 9) Review procedures for delinquent accounts to of Waste's management contract with NCO Financial. 10) Review customer complaint logs and procedures. 11) Determine if Waste is incompliance with insurance and performance bond provision of the franchise agreement. El 12) Issue a report which reflects the substance of the above agreed upon procedures performed, matters and issues related to customer billing. collection and franchise remittance that: a. Provide explanation(s) as to the decline in Waste Managements franchise pavments to the Citv of Tamarac. b. Document issues that may warrant further investigation by the City of Tamarac. c. Document issues or findings that are inconsistent with the City's franchise agreement. d. Reflect franchise delinquency charges due to the City. e. Reflects unpaid and/or underpaid franchise earnings due to the City based upon the examination of the sample test accounts. ACCOUNTING RECORDS AND PRACTICES At the project -opening meeting with Waste Management, DMG-Maximus and City of Tamarac representatives were informed that all records pertaining to franchise fee payment prior to April 1999 could not be produced during the course of the audit. DMG discovered during its pre -audit assessment that Waste settled charges with the Securities Exchange Commission that dealt with the Company's inability to produce account and timely financial information after the merger with USA Waste Services, Inc. in June 1999. We were unable to test anv financial accounts of the Company prior to the conversion to its new computer system. Therefore, all testing of customer billing and cash receipts was restricted to the period April 1999 to June 2000. DMG was able to gain an understanding of the Company's accounting process. The system is initiated either by a call from the customer or a sales call by a member of Waste Management's staff of sales professionals. The customer would inform the designated personnel that service is needed for a particular address within the corporate limits of Tamarac. The accounting department enters the customer demographic information into the accounting system. The customer is assigned an account number, which Waste utilizes to account for the customer for billing and operational issues. A large percentage of customer payments are remitted to a lock box in Louisville, Kentucky but customer service representatives can accept credit card and other payments at the regional office in Pompano, Florida. Bank -One is the financial institution that processes lock -box payments. Each customer is required to send in a copy of the remittance device with the payment. The remittance device is scanned and a batch number is assigned for all payments for the day and sent to Waste Management's District headquarters in Pompano, Florida. Waste Management's accounting personnel reviews the documentation from Bank -One for rejected customers. For example, if a customer failed to send a remittance device BankOne would not be able to process the customer fully and obtain demographic customer information. 5 At this point, the Company's accounting personnel would research the reject report for customer data and post the payment to the appropriate account. Commercial customers who reside in different jurisdictional districts are accounted for by an intra-company transaction when errors manifest upon handling their payments. AUDIT METHODOLOGY In order to ascertain that Waste Management reported all revenues applicable to the City of Tamarac. DMG requested the following information in order to apply the applicable Street Use Fee against the taxable base: (a) Cash Receipts Reports (b) Commercial Customer and Multi -Family Resident Customer Databases (c) Vendor Payment Records (d) Aged Receivables Reports (e) Sample Bills (f) BankOne Lockbox Reports (g) Chart of Accounts It was our methodology to trace a select group of customers from billings to posting to the cash receipt records. After verifving cash receipts, DMG developed a franchise fee payment schedule and compared the amounts calculated due the City to actual amounts paid and noting any differences on the schedule. The Company does not post cash receipts by individual city to the General Ledger but DMG was able to review subsidiary ledgers in order to validate gross receipts amounts needed to calculate the franchise fee payments. Secondly, in order to determine the delinquency charge we compared the actual receipt of the Street Use Fee by the City to the date the payment was due, thirty days (30) days after the end of the month, and apply the applicable daily prime rate which at the time of the audit was 9.5%. The franchise agreement states that franchise payments shall be due no later than thirty (30) days after the end of the month. It was our methodology to test actual receipt of the franchise payment, date stamp, to the thirty days requirement. In the event Waste Management failed to make the franchise payment on or before the due date. DMG applied the interest penalty depicted in the agreement. 2 FINDINGS 1. Customer Billings and Franchise Remittance Residential customers are billed on a quarterly basis in advance and commercial customers are billed monthly. DMG selected thirty-six (36) individual Multi -Family and twenty (20) individual commercial accounts and traced those accounts from the customer billing report to cash receipt reports and tested to confirm if those customers were invoiced and subsequent payments were included in the franchise base. We found that this sample was sufficient because based on our review of the revenue report that many of the customers repeated or had accounts under difference addresses within the City. In addition, DMG reviewed Waste's subsidiary records: cash receipts, invoice billing and aged receivable reports to gain a sufficient understanding of the Company's operations. DMG was unable to trace the subsidiary records to the general ledger, the records were not made available, which hindered our ability to attest that the franchise fee payments were in conformance with the franchise agreement. A. Franchise Fee Calculation Of the accounts that were tested, DMG did not find any differences in any account that was tested but the error was on a more aggregate basis. However, in calculating the franchise fee for commercial and multi -family customers overall, we found that Waste made calculation errors throughout the audit period that generated a net overpayment of $1,401. Due to the lack of financial records. DMG could not test any franchise fee pa}'rnents prior to the conversion to the new accounting system. The compensation basis for calculating franchise fees are based on 10% of gross receipts of commercial customers and 1 5% for Multifamily- solid waste collections. Waste provided gross receipts by category in order to calculate the payment due the City. DMG compared the franchise due and franchise fee paid for the period of April 1999 to June 2000. The net difference in the calculations was $ 1.401. As noted, DMG was unable to review financial reports prior to April 1999. Therefore, the net difference may not include all gross receipts for the period of the audit. B. Multi -Family Dwellings DMG received a detailed listing of multifamily condominiums from the City. We compared this listing to Waste's customer database. Based on this analysis, we observed that all the customers were included in the Company's database and Waste had also included receipts from two additional condominiums: Rokest Condominiums and Greenview Apartments in their listing of cash receipts which were not included in the City's listing. 7 Table 1 - Franchise Fee Calculation Residential Commercial Year 1999 Cash Receipts Amount Franchise Fee Rate Franchise Fee Due Cash Receipts Amount Franchise Fee Rate Franchise Fee Due Total Due Per Audit Franchise Fee Paid Difference Aril 93.097 15% 13.964 39.278 10% 3.928 17,892 17.915 (23) May 3.613 150i0 542 12,439 10% 1.244 1.786 2.110 (324) June 76,650 15% 11.497 61,924 100/0 6,192 17.690 13.846 3.843 July 5.207 150/0 781 21.213 10% 2,121 2,902 5.804 (2.902) August 110.844 15% 16.627 114,408 100,0 11.441 28.067 19.254 8.813 September 40.900 15% 6.135 37.454 100i0 3.745 9,880 16.926 (1.046) October 24.388 15% 3.658 42.787 100i0 4.279 7,937 8.286 (349) November 145.082 150/6 21.762 97.929 100/0 9,793 31.555 271?72 4,284 December 125.545 150/0 18.832 117.774 10 o 11.777 30.609 31.012 (403) Total 625.323 93.799 545.204 54.520 148.319 136.426 11,893 1"ear 2000 Cash Receipts Amount Franchise Fee Rate Franchise Fee Due Cash Receipts Amount Franchise Fee Rate Franchise Fee Due Total Due Per Audit Franchise Fee Paid Difference January 89.773 15°.6 13.466 168.065 10116 16.806 30.272 30,815 (513.13) February 62.54 15°0 9.381 65.848 10% 6.584 15.965 16.399 (433.50) March 133,512 15% 20,026 108,545 10% 10.854 30.881 42.904 (12.023) pril 94.419 15010 14.162 75,906 10% 7.590 21.753 21.991 (237.50) May 80,603 15% 12,090 71262 10°io 7,126 19?16 19.221 (4.50) June 96,644 15% 14A96 83.687 10% 8.368 22,865 22,917 (52.50) Dials 557.493 83.623 573,315 57.331 140,955 142.899 (13,294) Grand Total ($1,401 C. Interest Due- Late Payments The franchise agreements require that Waste Management remit Street Use Fees to the Cite thirty days after the end of the month. We have determined that, for several months, were remitted as N. late as fifty-six days (56) after the end of the month. Therefore. the Cin, is due $966 interestipenalties as detailed in Table 2. Table 7. — TnterPct T)m- — T ntR Pa-n„Pntc Month/Year Amount Due Date Due Date Received Days Late Interest Rate Interest Amount due Citv Sept-99 $10,926 10/30/99 11 /2/99 3 0.09% $13 Oct-99 8.286 11/30/99 12/7/99 7 0.20% 19 Nov-99 27,272 12/30/99 2/24/00 56 1.610/0 447 Dec-99 31,012 1/30/99 2/24/00 25 0.72% 232 Feb-00 16,399 3/30/00 4/25/00 26 0.75°X0 123 Apr-00 21,991 5/30/00 6/19/00 20 0.58% 133 Total $966 D. Interest Due Calculation Errors The franchise agreements require that Waste Management remit pay delinquency charges if the Company failed to make the payment prior to the due date. Waste made numerous calculation errors for the period of the review which they underpaid franchise fee payments several months. Therefore. the City is due $1.244 interest/penalties. 2. Bad Debts for Nan-Pavment of Solid M'aste Account: It is Waste Management's policy that if a customer does not remit payment for waste services after sixty days (60), the customer is placed on stop service by V+'aste's Collection Department. Collections annotate the account for non-payment and the Operations department is notified to discontinue service to a specific address via route sheets. During the course of our review, we observed that Waste had turned the collections of commercial uncollectible accounts over to NCO Financial Systems, Inc. DMG was informed that there is no standard contract between the two companies. On a recurring basis, Waste submits the following information to NCO for collection: company name, address, phone number and last invoice date. NCO would make the appropriate contacts with the customer and remit the collection revenue to Waste less a specified contingency fee. Waste reserves 5% of sales revenue for uncollectible accounts. We requested and obtained evidential documentation that accounts that were previously written -off and later collected were accounted for by the Company's financial system and were added to the monthly cash receipts for the City and ultimately included in the franchise fee calculation base. DMG analyzed the aged receivable report to determine what impact of non -collection of account receivables would have on the franchise fee remittance to the City. Based on our analysis of Waste Management's aged reports from March 31 to July 31, 2000 the Company's uncollectible accounts that are sixty days and greater are $21,659. L'] Table') — Aaed Accnnntc RPrPivahlar• 1/11 / 0 to 7/,1 /00 Dates 7/31/00 6/30/00 5/31/00 4/30/00 3/31/00 Total ays Arrears 0 30 60 90 120 Dollars $124.663 $26,325 $12,779 $2,160 $6,720 $172.647 ercentage 72.21% 15.25% 7.40% 1.25% 3.89% 3. Waste Management and USA Corporate Merger During the project -opening meeting, Waste's General Manager made a comment concerning the write-off of $1.2 million in charges. The $1.2 million related to a general restructuring of corporate earning and not the write-off of any specific revenue account. Therefore, this accounting transaction did not affect the City's franchise fee calculation base. 4. General Ledger & Cash Recei is Analysis DMG reviewed Waste Management's cash receipts and accounts receivables journals to verify whether the franchise fee payments remitted to the City were accurate in accordance to the cash receipts received from the Company. The cash receipts reflected in the City's payment agreed with the cash receipt journal of the Company but DMG did observe that Waste failed to pay the calculated amount due per audit and therefore led to numerous payment errors and subsequent interest penalties. 5. Analytical Review of Franchise Fee Pavments The City informed DMG that franchise fee payments declined in fiscal year 1999. The Company attributed the decline in payments to a change in accounting systems that caused no accounts receivable billings to be generated for some months. Our review of company supplied data revealed that May, July, September and October cash receipts decreased significantly compared to other months reviewed for the calendar year 1999 as shown in Table 1. For example. DMG reviewed the company's billing summary for July and found the billing had increased 80% to $136,690 in comparison to the company's average accounts receivable billings. The company indicated that this increased billing was attributed to retroactive billings for May. This pattern of increased billing activity was also noted for October, November and December. DMG prepared three payment trend analysis models to evaluate payments made to the City. These models were developed in order to determine whether the 1999 payments made by the company were consistent with the City's historical payments records. Based on this review, DMG estimates that there may be a possible underpayment in range between $2,010 or as high as $30,634. The first payment analysis was a regression model prepared for commercial cash receipts only to estimate what the cash receipts and franchise fee payments may have been for April, May, June and October 99. In applying the regression equation. average cash receipt was $69.480.37 which would result in a franchise payment of $6.948, the projected franchise payment was estimated at $6.615 a difference of $333. The difference can be attributed to several factors. A main factor is that the 1998 data is based on a full fiscal Year compared to eight months for fiscal year 1999. The use of eight months was necessary to develop the regression equation because Waste Management paid franchise payments that were typically higher than their average payment. The second method was developed based on a model to calculate an average monthly payment. The average payment was calculated by using 15 months of data from April 1999 to June of 2000. The projected average payment for multi -family and commercial were $11,828 and 57.467, respectively. These calculated average amounts were input into a computer model for certain months to extrapolate what the City's fiscal year 1999 payment would have been if problems incurred with Waste's accounting system conversion had not occurred. This model indicates that Waste may have underpaid the City approximately $2.010 for the audit period. It should be noted that this possible underpayment is based on the period October 1998 through September 2000. This number may increase or decrease based on the availability of gross receipt data for the period prior to April 1999. At the City s request, a third model method was developed using the annual payments received by the City for the past six years (1996 to 20001. This method was used to determine the annual growth rate of franchise fees paid by Waste Management since 1996. The annual groArth rate was then used to project franchise payment for the years 1999 and 2000 to determine if the payments actually made were reasonable relative to the annual payment historic trend. This analysis revealed that for the years 1997 and 1998 the franchise fee increased 4.5% ($10.216) and 2.5% (S5,980) respectively. In 1999 the payment dropped —22% ($54,654) and increased 51 % ($97,103) in 2000. Our analysis of historical payments entailed using the 1998 payment as the base year to project the City's payments for 1999 and 2000 with an annual gro%k-th rate of 2.5%. This growth rate is conservative since the average growth rate for the years 1997 and 1998 would be 3.5% percent. The difference between the actual amount ($1,184.1 S4) paid over the five-year period and actual payments with projections for 1999 and 2000 ($1.214,788) indicates that the company may have underpaid the City approximately 530,634. See the chart below. Annual Franchise Payment Trend Analysis Difference Estimated Between Fiscal Actual Actual Estimated* Payments Actual Year Payments % Increase Payments Difference % Increase And Estimated Payment 1996 227,509.94 227,509.94 1997 237,726.55 4.5% 237,726.55 10,216.61 4.5% - 1998 243,707.36 2.5% 243,707.36 5,980.81 2.5% - 1999 189,052.46 -22.4% *249,800,04 *6,092.68 2.5% 60,747.58 2000 286,158.29 51.4% *256,045.05 *6,245.00 2.5% (30,113.24) Total 1,184,154,60 1,214,788.94 $30,634 As noted earlier the radical shifts in the Cit}7's payment in 1999, per Waste Management. were caused by a change in the company's accounting systems that caused no accounts receivable billings for several months. Based the analysis Y of records provided by Waste, there is no supporting information for the payments prior to April 1999. Due to the company's failure to provide all requested data, DMG can not totally validate the accuracy of the billing process from which the gross receipts were collected and reported. We were able to confirm that all documented gross receipts were included in the City's franchise payment base. However, the annual payment trend analysis indicates the possibility that customer billing for 1999 may not be accurate thus resulting in under collected gross receipts. These payment trend anahrses identifies a possible underpayment to the city in the range between $2.010 and $30.634. We recommend the City review this trend information with theCompanyto determine a satisfactorily resolution of this issue. 6. Maintenance of Records Ordinance No. 92-41 requires that Waste Management maintain at its local office adequate books and records relating to the performance of its obligation under this agreement. DMG was not able to obtain any financial records from Waste Management for the period prior to April 1999. Company officials informed DMG that records did not exist and could not be produced. The Company informed DMG that all records prior to the conversion of the CIMS system to the MAS computer system were destroyed or could not be located. The production of financial records are required to obtained an independent assurance that Waste Management complied with the franchise agreement and without this data DMG cannot have reasonable assurance that the fees paid for this time period was in accordance to the franchise agreement. 7. Reporting: Solid Waste Collections Ordinance No. 92-41 requires that Waste Management provide the City notarized monthly and annual statements signed by an authorized representative. The statements shall identify the categories and amounts of Gross Receipts. At the time of our review, the Company had not sent notarized statements signed by authorized representatives to the City. At the time of our review the City informed DMG that Waste was not submitting notarized schedules as required by the 12 franchise agreement. The Cite does receive schedules from Waste in order to generate internal reports. 8. Insurance Requirements Waste Management is required to maintain specific levels of insurance for the protection of its employees and commercial vehicles traveling on the right-of-way within the City. DMG has found that the company has exceeded the required mandate set -forth in the franchise agreement with the City. The franchise requirements and amounts maintained by Waste Management are detailed in the table below: Table 4 —Summary of Tnsurance RennirPmentc Insurance Type Ordinance Requirement Waste Management Workers Compensation N/A 1.000.000 Commercial General Liability • Property Damage 1.000,000 2.000,000 • Public Liability 1,000,000 2.000.000 Automobile Insurance • Comprehensive 1.000.000 1,000.000 Excess Liability 1.000.000 2.500,000 CONCLUSION DMG-Maximus has thoroughly examined the financial records and reports provided by Waste Management for this review and have determined the company paid the appropriate franchise fee payments for all its accounts receivable transactions for the review period, April 1999 to June 2000. This review also disclosed that Waste Management did not maintain any records to support its payments or revenue derived from its operations within the City's limits prior to April 1999; 2) Remit all payments timely and 3) Remit interest on late payments and calculation errors. SUMMARY OF FINDINGS Category Low Range Amt Due to City High Range Amt Due City Interest Due — Late Payments 966 966 Interest Due — Calculation Errors 1,244 1.244 Calculation Errors- Net Difference (1,401) (1,401) Estimated Underpayment- $2,010 to $30,634 for the period FY99 to FY00_ 2,010 30,634 Total Amount Due City S2,819 $31,443 13 SUMMARY OF RECOMMENDATIONS 1) Request that Waste Management maintain copies of future financial records that relate to the City of Tamarac at it corporate headquarters for review by the City. 2) Request that Waste Management provide notarized monthly and annual statements detailing the categories of gross receipts as required by provisions of the franchise agreement. The statements should accompany their monthly Street Use fee. 3) Request that Waste Management remit $966 to the City of Tamarac due to the late submittal of Street Use Fee payments that are due thirty days (30) after the end of the month. 4) Request that Waste Management remit $1,244 to the City of Tamarac due to calculation errors for the audit period. 5) City needs to review the annual payment trend information with the Company to request information to support why the Company has remitted approximately $2,010 to $30,634 less for the period FY99 to FY00. 14