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HomeMy WebLinkAboutCity of Tamarac Resolution R-2020-005 Temp. Reso. #13390 January 8, 2020 Page 1 of 4 CITY OF TAMARAC, FLORIDA RESOLUTION NO. R-2020- A RESOLUTION OF THE CITY COMMISSION OF THE CITY OF TAMARAC, FLORIDA, APPROVING AN AGREEMENT WITH TETRA TECH FOR A RISK AND RESILIENCE ASSESSMENT; UTILIZING TETRA TECH AS A SOLE SOURCE VENDOR; AUTHORIZING AN EXPENDITURE IN AN AMOUNT NOT TO EXCEED $142,998.00 FOR SAID PURPOSE; AUTHORIZING PROPER CITY OFFICIALS TO TAKE ALL NECESSARY STEPS TO EFFECTUATE THE PURCHASE; AUTHORIZING AN ADDITIONAL APPROPRIATION IN THE AMOUNT NOT TO EXCEED $142,998.00 TO BE INCLUDED IN A FUTURE BUDGET AMENDMENT PURSUANT TO F.S. 166.241(2); PROVIDING FOR CONFLICTS; PROVIDING FOR SEVERABILITY; AND PROVIDING FOR AN EFFECTIVE DATE. WHEREAS, the City of Tamarac is responsible to protect and maintain the safety and integrity of the City's water distribution system; and WHEREAS, Community water systems are facing new requirements for water supply security, resiliency, and emergency response under the America's Water Infrastructure Act (AWIA); and WHEREAS, in order to meet the requirements of the AWIA, the City is required to develop a Risk and Resilience Assessment (RRA) and Emergency Response Plan (ERP), the RRA must be developed by December 30, 2020 and the ERP by June 30, 2021 ; and WHEREAS, the AWIA RRA and ERP requirements are aimed at ensuring the City is able to identify the City's mission critical physical and cyber assets, assess reasonable worst-case threats from malevolent and natural hazards, and develop mitigation Temp. Reso. #13390 January 8, 2020 Page 2 of 4 measures to prevent or minimize the impact of those threats; and WHEREAS, the City of Tamarac utilized Tetra Tech to perform a Vulnerability Assessment for the City's water system in 2003, City Staff deem Tetra Tech to be well positioned to help the City meet the requirements of the RRA and ERP; and WHEREAS, City Staff recommend utilizing Tetra Tech as a Sole Source Vendor due to the fact that they have previously performed the previous studies related to this study, and are in possession of all of the data; and WHEREAS, release of the previous data required to issue a competitive solicitation could create a homeland security issue due to the sensitive nature of this project and the compelling need to limit additional outside access to the water system's information, as a result of these factors, a competitive solicitation is completely impractical; and WHEREAS, after careful assessment, Public Services Staff determined that it is in the City's best interest to utilize Tetra Tech, as a Sole Source Vendor, to develop the AWIA RRA and ERP per the attached proposal, at a cost not to exceed $142,998.00, a copy of said proposal is attached hereto as Exhibit 1; and WHEREAS, it is the recommendation of the Director of Public Services, Director of Financial Services, and the Purchasing & Contracts Manager that the City Commission authorize an Agreement with Tetra Tech, as a Sole Source Vendor, to develop the AWIA RRA and ERP per the attached proposal, at a cost not to exceed $142,998.00; and WHEREAS, the City Commission of the City of Tamarac, Florida deems it to be in the best interest of the citizens and residents of the City of Tamarac to approve and to authorize the appropriate City Officials to execute said Agreement with Tetra Tech, as a Sole Source Vendor, to develop the AWIA RRA and ERP per the attached proposal, at a cost not to exceed $142,998.00. NOW, THEREFORE, BE IT RESOLVED BY THE CITY COMMISSION OF THE Temp. Reso. #13390 January 8, 2020 Page 3 of 4 CITY OF TAMARAC, FLORIDA, THAT: SECTION 1: The foregoing "WHEREAS" clauses are hereby ratified and confirmed as being true and correct and are hereby made a specific part of this Resolution upon adoption hereof, and all exhibits referenced and attached hereto are incorporated herein and made a specific part of this Resolution. SECTION 2: The City Commission HEREBY approves an Agreement between the City of Tamarac and Tetra Tech ("The Agreement") and issue the purchase order accepting the terms of the proposal to develop the AWIA RRA and ERP. SECTION 3: An expenditure in the amount not to exceed $142,998.00 per the proposal and subsequent Agreement with Tetra Tech is hereby approved. SECTION 4: This project is currently not funded; and requires an appropriation in the amount not to exceed $142,998.00, which shall be included in a future budget amendment pursuant to F.S. 166.241(2). SECTION 5: All resolutions or parts of resolutions in conflict herewith are hereby repealed to the extent of such conflict. SECTION 6: If any clause, section, other part or application of this Resolution is held by any count of competent jurisdiction to be unconstitutional or invalid, in part or application, it shall not affect the validity of the remaining portions or applications of this Resolution. Temp. Reso. #13390 January 8, 2020 Page 4 of 4 SECTION 7: This Resolution shall become effective immediately upon its passage and adoption. PASSED, ADOPTED AND APPROVED this day of C4 72020. r,„//1,- , CHELLE J. GO 5. MAYOR ATTEST: LILLIAN PABON, CMC ACTING CITY CLERK RECORD OF COMMISSION VOTE: MAYOR GOMEZ DIST 1: V/M BOLTON DIST 2: COMM. GELIN DIST 3: COMM. FISHMAN DIST 4: COMM. PLACKO L I HEREBY CERTIFY THAT I HAVE APPROVED THIS RESOLUTION AS TO FORM 4 SAM EL S. GOREN /' -CITY ATTORNEY TR 13390-Exhibit 1 ' it TETRA TECH AWIA Risk and Resilience Assessment Project Understanding and Approach Project Understanding The objective of the Risk and Resilience Assessments(RRAs) under AWIA is to identify the utility's mission critical physical and cyber assets,assess reasonable worst case threats from malevolent and natural hazards,and develop mitigation measures to prevent or minimize the impact of those threats. EPA compliance will involve a letter certifying completion of the RRA.This work will be completed in conjunction with City of Tamarac(City)staff and so that it can used as a basis for developing an updated Emergency Response Plan(ERP). The City serves a population of approximately 65,000, which per AWIA guidelines requires it to develop the RRA �� G by December 31,2020 and the ERP by June 30,2021. Based on discussions with City Staff and review of available �� ", documents, it is evident that the City is well positioned to 425)N 9? meet the requirements for the RRA and ERP.Therefore, C� ��� much of the work on the project will involve compiling and L° 4 I I RISK4 ki. leveraging the City's available documentation from the following documents: • 2003 Vulnerability Assessment Report • 2003 Security Enhancement Recommendations • Network and SCADA system documentation Probability The City is undertaking the RRA and ERP efforts well in advance of the regulatory deadline. Because of the organization and availability of existing technical documents,the RRA and ERP can be comfortably completed in advance of December 31,2020 and June 30, 2021 deadlines, respectively. Project Approach The projected start date is August 2019 with a completion date of December 31,2020. We will work with the City prior to project kickoff to develop a more detailed scope and sub-tasks.To meet the technical requirements and schedule for the RRA and ERP. Tetra Tech proposes to perform the RRA and ERP in conformance with the methodology presented in the Risk Analysis and Management for Critical Asset Management Protection (RAMCAP°Standard for Risk and Resilience Management of Water and Wastewater Systems(ANSI/AWWA, 2010)as described in the AWWA J100 standard (Figure 1). The AWIA RRA and ERP requirements emphasize cybersecurity threats in light of the increasing occurrences of system intrusions,database hacks,and ransomware attacks.The RRA will consider the City's cyber assets— computers,networks,data and communications systems—critical to the safe production of drinking water and business operations.These include both Information Technology(IT)and Operational Technology(OT)systems, including: • Plant industrial control systems(ICS). • Supervisory Control and Data Acquisition (SCADA)systems. • Supporting network and computer infrastructure. • Business applications supporting critical utility operations. 1 TR 13390-Exhibit 1 ICI TETRA TECH AWIA Risk and Resilience Assessment What assets do I have and which are critical? u- 1)Asset Characterization 4 What threats and hazards should I consider? i-► 2)Threat Characterization 4 What happens to my assets if a threat or hazard happens? How much money lost, how many lives lost, 14' 3) Consequence Analysis how many injuries? �-► 4)Vulnerability Analysis What are my vulnerabilities that would allow a threat or 4 hazard to cause these consequences? I'' 5)Threat Analysis� y 4., What is the likelihood that a terrorist, natural hazard,or 4 dependency/proximity hazard will strike my facility? 6) Risk/Resilience AnalysisiS What is my risk and resilience? 4 Risk=Consequences x Vulnerability x Threat Likelihood L — 7) Risk/Resilience Management Resilience=Service Outage x Vulnerability x Threat Likelihood What options do I have to reduce risks and increase resilience? How much will each benefit in reduced risks and increased resilience? How much will it cost?What is the benefit—cost ratio of my options? Figure 1. These tasks will closely mirror the physical RAMCAP assessment tasks but may involve a different City team with knowledge of the City's computerized systems from both IT and SCADA perspectives.This assessment is intended to evaluate the risks to critical systems,and the City's ability to quickly and effectively recover from any disruption of these systems. Tetra Tech proposes to conduct the RRA and ERP for the City's mission critical assets including its administrative and operations facilities,wells,treatment building,storage facilities and repump stations. Task 1—Project Management Project management activities will extend for the duration of the project and will be the responsibility of our Project Manager,Theresa Pedrazas, PE.Theresa will be the point of contact for the City's Project Manager and will be assisted by Ken Caban, PE in the Tetra Tech Miami office. Theresa will be responsible for organizing and leading communications, project meetings,and workshop activities required for the project. For the duration of the project,Theresa will lead all budget,schedule,quality control,and resource assignment responsibilities.At least monthly,Theresa will provide the City with invoicing, progress report,and upcoming planned activities. As the Eastern United States leader for Tetra Tech's AWIA compliance activities,Theresa will continually track EPA updates to AWIA requirements, including the anticipated final guidance scheduled for release in August 2019. Based on communications to date, it is expected that the final guidance will be very similar to the process laid out by the AWWA J100 standard. Task 2- Data Collection The critical path item in developing a plan of this nature and meeting the regulatory requirements is data 2 TR 13390-Exhibit 1 Ezi TETRA TECH AWIA Risk and Resilience Assessment collection.We will address this need immediately. Using the AWIA requirements as a minimum baseline,Tetra Tech will identify the City's objectives and available data.These factors will determine the extent of the data collection required. Based on these determinations,Tetra Tech will,in advance of the kickoff,develop a data needs list and data log. Tetra Tech will arrange and attend a project kickoff meeting. The data log will be reviewed at the kickoff meeting, and a collection schedule will be finalized.We anticipate any field data collection to take place in September 2019. This data collection timeframe enables us to collect data in advance of the final published requirements and begin analysis as soon as the final requirements are published. We anticipate approximately a week of field time to review the City's assets and conduct staff interviews. In October,Tetra Tech will schedule and conduct a prioritization and risk/consequence review workshop. It is assumed that the following documents will be used as a basis for the workshop: • 2003 Vulnerability Assessment Report • 2003 Security Enhancement Recommendations Additional technical documentation that may be requested include: • Latest version of all security policies and procedures • Any contract/asset access service agreements • Security documentation such as post orders, recent calls for service,and security organization chart. • Electronic engineering files of the administration and operations building utilities, communications and security systems • Available record drawings and O&M manuals • Most recent Emergency Management Plan • Existing SCADA and computer network documentation Because of the volume of documentation available,it is envisioned that the workshop will largely consist of a review and reconfirmation of existing findings rather than a replication of past work. For example,the 2003 Vulnerability Assessment included a risk determination and asset prioritization activity.The workshop will be designed to review and update those findings to reflect current conditions. Cybersecurity represents a more substantial risk than it did in 2003.The workshop will include a review of the City's IT and SCADA systems and networks as they relate to the safe production and distribution of drinking water. Following the workshop,and in conjunction with fieldwork,Tetra Tech's cybersecurity lead will review the City's IT and SCADA systems and networks with the corresponding City staff.This workshop will require City staff participation from the Engineering,Operations, IT,and Finance departments. Prior to the workshops,Tetra Tech will formally request information from the City to identify the key components of the City's network and cyber infrastructure.The purpose of this request is to allow Tetra Tech to become familiar with the City's critical automated systems prior to the onset of project work. Provided information should include network diagrams,addressing schemes and system descriptions,as well as drawings showing the relationship of each system to the treatment process(i.e., process flow diagrams, record drawings and O&M manuals). Data gathering,through existing documentation and field assessment will address the following elements: • Malevolent acts and natural hazards(physical and cyber intrusion by internal/external perpetrators and fires and storm events) • System resilience • Monitoring practices • Financial network infrastructure 3 TR 13390-Exhibit 1 Ii21 TETRA TECH AWIA Risk and Resilience Assessment • Chemical handling • Operation and maintenance Task 3- Risk and Resilience Assessment 3.1 Asset Prioritization With the data collection complete,asset priorities updated,and objectives outlined,Tetra Tech will begin by determining what improvements have been implemented since 2003,identifying the status of existing systems, and analyzing existing systems and deficits per the EPA guidelines and the City's objectives. At a minimum,this assessment will include the following system elements: • Transmission pipelines • Repumping facilities • Physical security systems and practices • Source wells • Treatment facilities • Finished water storage • Cyber networks including IT and SCADA • Administration and operations facilities Tetra Tech will confirm/revise prioritization of the key water facility sites for on-site field assessment. Each site will be classified based on criticality as defined in the J100 methodology. Deliverable: Updated Asset Prioritization 3.2 Asset/Threat Characterization Detect Tetra Tech will prepare for and facilitate a RAMCAP° Introduction& Asset/Threat Characterization workshop with the City,at the City's offices,to introduce the assessment approach to all attendees and develop the Physical and Cyber Asset Characterization.Tetra Tech will review the major cyber assets associated with each facility and their criticality to the City's Deter ability to produce and distribute safe drinking water. Tetra Tech will facilitate a discussion with the City to define their mission, followed by a discussion of how each facility is critical to this mission.Threat analysis will consist of malevolent acts and natural hazards. Tetra Tech will request the City to provide historical records of previous malevolent acts, Delay natural events,service outages due to utility or external factors,and other historical data for use in subsequent tasks. 5 The meeting will be held at the City's office and attended by the Tetra Tech team including the project manager, project engineer,cybersecurity y specialist, and physical security specialist. Devalue The workshop will include identification of reasonable,worst-case threats " using the RAMCAP°table of potential hazards and threat scenarios based on leading physical and cybersecurity guidance identified as AWIA consensus standards for water utilities including • AWWAJ100Standard Respond • AWWA Cyber Security Guidance&Tool 4 TR 13390-Exhibit 1 lilt TETRA TECH AWIA Risk and Resilience Assessment • National Institute of Standards and Technology(NIST)Cybersecurity Framework • ISA/IEC-62443(Formerly ISA-99) Industrial Automation and Control Systems Security • National Institute of Standards and Technology(NIST)SP800-82 Rev. 1 Guide to Industrial Control Systems(ICS)Security Following the asset characterization,a Threat Characterization will be conducted.The threat analysis will consist of malevolent acts and natural hazards, including those threats that can impact off-site assets controlled by others(e.g.,utilities and chemical suppliers).Tetra Tech will prepare for and facilitate a Threat Characterization meeting in conjunction with the Asset Characterization meeting with the City to identify reasonable,worst-case threats using the RAMCAP°table of potential hazards and threats. During the meeting,Tetra Tech will request of the City to provide historical records of previous malevolent acts, service outages due to off-site assets controlled by others, and other historical data for use in subsequent tasks. Representatives from local law enforcement will be invited to attend and provide input.The meeting will identify threats and narrow the focus of threats that represent real, physically possible threats to critical assets identified in the Asset Characterization. Tetra Tech will prepare an Asset Classification and Threat Characterization Technical Memorandum summarizing the key assets and associated criticality identified during the workshops. Deliverable: • Asset/Threat Characterization Workshop minutes • Asset Classification and Threat Characterization Technical Memorandum 3.3 Field Investigations Tetra Tech will conduct field investigations to determine the ability of current protection systems to withstand each specified threat.Tetra Tech will begin with threat analysis assumptions identified during the Asset/Threat Characterization meeting to estimate the likelihood of a malevolent act or natural hazard based on relative alternative targets and historical records, respectively. Based on feedback from the RAMCAP° Introduction&Asset Classification workshop,Tetra Tech will prioritize the key water system sites for on-site field assessment. Each site will be classified based on the criticality of cyber assets associated with that facility as defined in the RAMCAP° methodology. 3.4 Consequence Analysis Tetra Tech will compile all information and scores to calculate risk and resilience for each threat-asset pair and confirm/revise the Consequence Analysis to rank threat-asset pairs according to the magnitude of resulting consequences, using a consequence scale as provided in the RAMCAP° methodology. Consequences will be estimated in terms of loss of life and serious injury;financial losses;duration and severity of service denial; and economic losses to the utility.This analysis will be used as the basis for the Vulnerability and Threat Analysis workshop to follow. Deliverable:Consequence Analysis Technical Memorandum 3.5 Vulnerability and Threat Analysis Workshop Tetra Tech will facilitate a Vulnerability&Threat Analysis Meeting with the City to determine the ability of current protection systems to withstand each specified threat in a threat-asset pair.Tetra Tech will present threat analysis assumptions during the workshop to estimate the likelihood of a malevolent act or natural hazard based on current cybersecurity threats and historical records.The information gathered during this workshop will be used as the basis for the Risk and Resilience Analysis task to follow. Deliverable:Vulnerability and Threat Analysis Findings Workshop minutes 5 TR 13390-Exhibit 1 UTETRA TECH AWIA Risk and Resilience Assessment 3.6 Risk and Resilience Analysis Tetra Tech will compile all information and scores gathered in the preceding tasks to calculate risk and resilience for each threat-asset pair. Risk is calculated as the product of the Consequence(C,expressed as a scored value),Vulnerability(V,expressed as a probability),and Threat(T,expressed as a probability). Resilience is calculated as the product of the Service Outage(expressed as a scored value in terms of D, duration,and S,severity,of the outage),Vulnerability,and Threat.Therefore, RISK = Consequence x Vulnerability x Probability RESILIENCE = Duration x Severity x Vulnerability x Probability Tetra Tech will prepare a Risk and Resilience Analysis Technical Memorandum compiling the results of the analysis.Tetra Tech will prepare for and facilitate a conference call to discuss the results to ensure that all City participants agree with the outcome and determine which risks warrant mitigation.Tetra Tech will prepare for and facilitate a conference call to discuss the results to ensure that City stakeholders agree with the outcome and determine which risks warrant mitigation.The call will: 1. Define what level of risk and resilience is acceptable. For those threat-asset pairs that are not acceptable,proceed to the next action. 2. Define mitigation and resilience options as countermeasures to the threats. Estimate the capital and operating costs for each option. 3. Identify options that apply to multiple threat-asset pairs. 4. Calculate the net benefits and benefit-cost ratio to estimate total value and risk-reduction efficiency of each option. S. Determine the resources needed to operate the selected options. 6. Identify mitigation options to the selected threat-asset pairs. Deliverable:Risk and Resilience Analysis Technical Memorandum Task 4—Draft and Final RRA Development Tetra Tech will complete the Draft RRA for City review.At the end of the review,Tetra Tech will conduct a draft review workshop.This workshop will depend on the level on City-provided comments.With the earlier preliminary findings workshop,it is likely that final comments will not warrant a workshop. Following final comments,Tetra Tech will develop a final RRA and EPA certification letter for City signature and submittal. Deliverables: • Draft Final and Final RRA • EPA Certification Letter Task 5—Emergency Response Plan Tetra Tech will prepare and submit a formal documentation request to the City for available information pertaining to emergency response.Tetra Tech will conduct a desktop audit to review data provided by the City in response to the documentation request. The documentation request may include the following information: 1. After-action reports from prior real emergencies and exercises 2. Existing documentation related to emergency response for specific facilities 3. Partnerships with external agencies. 6 TR 13390-Exhibit 1 ICI TETRA TECH AWIA Risk and Resilience Assessment Tetra Tech subject matter experts will prepare for and facilitate an Emergency Response Planning Workshop with representatives from the City, including other departments.The Emergency Response Planning Workshop will be conducted over one day. Tetra Tech will prepare an Emergency Response Plan for the City's public water system.The ERP will provide the strategies and resources to improve the resilience of the system.The ERP will include the following elements: 1. System overview 2. Incident management overview 3. Roles and responsibilities, based on the National Incident Management System(NIMS)and Incident Command System(ICS) 4. Internal and external contact information 5. Emergency response guidance 6. Communications plan 7. Record-keeping policies 8. Emergency response plans unique to threats identified in the Threat Characterization task Tetra Tech will prepare for and attend a meeting with the City to review the draft ERP.The meeting will be held at the City's office and attended by up to 3 Tetra Tech staff, including the Project Manager.After receipt of City comments,Tetra Tech will finalize the ERP and issue to the City. Following the completion of the ERP,Tetra Tech will prepare a certified letter attesting to the completion of the plan for the City's public water system in conformance with AWIA requirements. Deliverables(Draft and Final) • Emergency Response Plan • Meeting agendas and minutes Proposed Schedule and Milestones The conceptual project schedule,if approved for start in August 2019, is tentatively as follows, but can be adjusted prior to the dates below: • Delivers the RRA compliance letter by December 31,2020. • Delivers the ERP compliance letter by June 30,2021. Compensation Summary The total Lump Sum compensation for the Scope of Services described in this proposal is $142,998. The compensation for the Scope of Services by task is summarized below and will be invoiced by task and percentage complete monthly. 7 TR 13390-Exhibit 1 Et TETRA TECH AWIA Risk and Resilience Assessment Task No. Task Description Total 1 Project Management $22,069 2 Data Collection $27,247 3 Risk and Resilience Assessment $51,790 4 Draft and Final RRA Development $18,776 5 Emergency Response Plan $23,116 J. Reimbursables - Total Lump Sum $142,998 8